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5-Star Hotels with Children's Pool in Quintana Roo
56 HOTELS IN QUINTANA ROORanking can be influenced by the commissions we receive.
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Categories
Pool
Children's Pool
Pool Swim Up Bar
Outdoor Pool
5 Star
All-Inclusive Packages
From $379
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Summary of reviews
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive is a fantastic resort that offers a great vacation experience. The French and Brazilian restaurants are highly recommended with amazing food and excellent service. The rooms are spacious and versatile with great views and comfortable beds. The staff is friendly, welcoming and amazing, providing excellent service throughout. The lovely pools are a highlight with multiple features like slides and cabanas. Although there were occasional complaints about dirty areas, overall, the resort is clean and beautiful. With exceptional room service and hospitable staff, guests can enjoy a relaxing stay at this resort.
Categories
Pool
Infinity Pool
Heated Pool
Children's Pool
Pool Water Slide
Water Park
Lazy River
Outdoor Pool
5 Star
Beachfront
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Ideal for romantic getaways and family vacation alike, this eco-friendly hotel in Tulum provides everything guests might need for the most relaxing and luxurious stay.
Summary of reviews
Jashita Hotel offers a luxurious, secluded and peaceful beach location, making it an incredible travel experience for guests seeking relaxation and paradise-like surroundings. Exceptional food served at the hotel's restaurant, breath-taking views and well-appointed rooms with stunning designs and spaciousness are just a few of the impressive features. The hotel staff is applauded for their kindness and exceptional hospitality and the pools and grounds are fabulous. Additionally, the hotel offers a private beach that guests describe as calm, peaceful and perfect for disconnecting. Though the room can be bare at times and a few have noise issues, guests consider Jashita Hotel an amazing and luxurious five-star experience. It's the perfect romantic retreat with customized services and attention to detail, making it a must-visit destination.
Categories
Pool
Infinity Pool
Indoor Pool
Rooftop Pool
Children's Pool
Panoramic View Pool
Outdoor Pool
5 Star
Beachfront
$
Info
Summary of reviews
The JW Marriott Cancun Resort & Spa is a luxurious 5-star hotel that offers guests an exceptional vacation experience. The hotel's prime location on Playa Cancun's main beach is ideal, offering breathtaking views and easy access to restaurants and shopping. The rooms are spacious, clean and modern with comfortable beds and luxurious bathrooms. The hotel boasts outstanding service with the staff receiving high praise for their professionalism and attention to detail. Guests frequently raved about the breakfast and spa experience, while the pool and beach facilities were also highly rated. Despite mixed opinions on the on-site dining options, guests agreed that the JW Marriott Cancun Resort & Spa is a top-notch choice for a luxury getaway.
Categories
5 Star
Pool
Infinity Pool
Indoor Pool
Children's Pool
Panoramic View Pool
Outdoor Pool
Luxury
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Categories
5 Star
Pool
Heated Pool
Indoor Pool
Children's Pool
Outdoor Pool
Luxury
From $225
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Summary of reviews
Dreams Riviera Cancun Resort & Spa - All Inclusive is a highly recommended resort for those looking for a beautiful beachfront location and exceptional service. The all-inclusive aspect of the hotel with excellent food options is a standout feature that guests have praised. The breakfast options are particularly impressive with a variety of choices and great service. The rooms are spacious and comfortable with some having private plunge pools offering a luxurious experience. The cleanliness of the hotel is also worth noting. The staff are amazing with guests consistently praising their attentive and friendly service. The spa experience is fantastic and definitely a must-visit. Families are well catered for with lots of activities available for children. While there were some negative comments about certain aspects like limited restaurant options, seaweed in the beach or outdated rooms, these were in the minority and did not detract from the overall positive experience. For those looking for a five-star resort in Cancun, Dreams Riviera Cancun Resort & Spa - All Inclusive provides an exceptional vacation spot.
Categories
5 Star
Pool
Infinity Pool
Heated Pool
Children's Pool
Panoramic View Pool
Private Pool
Outdoor Pool
Golf
$
Info
Summary of reviews
The Hard Rock Hotel Cancun - All Inclusive has received high praise from many guests. The prime location with direct access to a beautiful beach is a huge highlight and the cleanliness of the property is exceptional. The staff are friendly and always willing to help with excellent service provided. While opinion on breakfast is divided, overall dining experiences were positive with good food options. The comfortable beds and spacious rooms are a refreshing aspect of the stay, although there are some minor maintenance issues. The pool area is amazing, although sun loungers can be limited. The beachfront is stunning and well-maintained. Nightlife options are good with nightly shows being a highlight. Guests found the all-inclusive experience to be impressive with a variety of food and beverage options available. Overall, the Hard Rock Hotel Cancun - All Inclusive provides a superb vacation experience that many guests have described as exceptional.
Categories
5 Star
Pool
Infinity Pool
Children's Pool
Pool Water Slide
Outdoor Pool
Beach
$
Info
Summary of reviews
Dreams Jade Resort & Spa - All Inclusive is a luxurious and beautiful resort located on a secluded and private beach with stunning ocean views. The hotel offers great restaurants, bars and shopping options and the beach and grounds are well-maintained. While some guests had issues with taxi prices to and from the airport, the resort offers a wonderful location for a peaceful and luxurious vacation. The breakfast received mixed reviews, but the quality of the food was good with a few exceptions. The dining options also received mixed reviews, but most guests found the food at the restaurants delicious and enjoyed the frequent changes in the menu. The rooms are spacious and elegant with excellent bathrooms, although some were dated and needed renovation. The staff received overwhelmingly positive reviews for their professionalism, hard work and welcoming nature. The spa service is excellent and the pool area is great with good maintenance. The beach conditions may not be ideal, but the location and set up of the property were still a big draw. The hotel is a great option for families looking to spend quality time together with adequate facilities for all ages and a variety of areas for children to play. Overall, Dreams Jade Resort & Spa - All Inclusive appears to be a fabulous place for a vacation with a majority of its guests rating it as exceptional.
Categories
5 Star
Pool
Infinity Pool
Heated Pool
Children's Pool
Pool Swim Up Bar
Private Pool
Outdoor Pool
Luxury
$
Info
Summary of reviews
Fairmont Mayakoba is a luxurious and exceptional hotel located in the lush forests of Riviera Maya. The hotel offers a complimentary boat ride that provides amazing views and a little trip around the lake of the property that guests must see. The breakfast has received high praise from guests with a comprehensive buffet and plenty of healthy options. The hotel's restaurants have been raved about by guests with high praise for dishes at Las Brisas, Cello at Banyan Tree and Punta Bonita at Rosewood. The rooms are comfortable and well-stocked with daily cleaning services to ensure a comfortable stay. The hotel impresses guests with its impeccable cleanliness and commitment to sanitization. The staff goes above and beyond in terms of being helpful, friendly and professional, providing a super friendly, family-like atmosphere that guests are sure to appreciate. The pool area is sleek and modern and the beach is described as beautiful, wide and miles long with crystal clear sea water. Overall, Fairmont Mayakoba is a top hotel in the world, offering luxury and a fantastic experience for families and couples alike.
Categories
5 Star
Pool
Infinity Pool
Rooftop Pool
Children's Pool
Pool Swim Up Bar
Outdoor Pool
Luxury
$
Info
Summary of reviews
Ocean Coral & Turquesa All Inclusive is a charming resort located just 20 minutes from Cancun, offering both convenience and a peaceful escape with its prime beachfront setting. The beautifully maintained grounds and stunning turquoise waters provide a picturesque backdrop for relaxation. The resort's proximity to attractions and easy access from the airport enhances its appeal as a desirable Caribbean getaway.
Guests praise the breakfast offerings, noting the diverse and plentiful buffet that caters to various tastes, creating an enjoyable start to the day. The dining experience extends into dinner with numerous restaurant options and unique, flavorful dishes from talented chefs. Although reservations can be cumbersome, the variety and quality of the cuisine are generally well-received.
Rooms at the resort are appreciated for their cleanliness, spaciousness, and comfort, with modern renovations enhancing the guest experience. While there are occasional concerns about dampness and outdated design in some bathrooms, the accommodations are primarily recognized for their positive aspects.
Cleanliness is a standout feature, with the hotel maintaining high standards across its property to ensure a welcoming environment. The attentive staff significantly contribute to a pleasurable stay, consistently recognized for their friendliness and hospitality.
The resort offers excellent wifi, ensuring guests stay connected with ease. The pool facilities are another highlight, offering clean and spacious areas for relaxation, complemented by convenient access to bars and restaurants. However, beach access is occasionally hindered by seaweed, despite efforts to keep it pristine.
Ocean Coral & Turquesa is also an ideal destination for families, providing engaging activities and dedicated children's areas that enhance the overall experience. Furthermore, guests find the beds to be comfortable, although some improvements in maintenance could be beneficial.
Overall, the all-inclusive package presents a wide range of food and beverage options, contributing to a satisfying stay. Ocean Coral & Turquesa All Inclusive promises relaxation, quality dining, and a memorable vacation experience against a stunning coastal backdrop.
Guests praise the breakfast offerings, noting the diverse and plentiful buffet that caters to various tastes, creating an enjoyable start to the day. The dining experience extends into dinner with numerous restaurant options and unique, flavorful dishes from talented chefs. Although reservations can be cumbersome, the variety and quality of the cuisine are generally well-received.
Rooms at the resort are appreciated for their cleanliness, spaciousness, and comfort, with modern renovations enhancing the guest experience. While there are occasional concerns about dampness and outdated design in some bathrooms, the accommodations are primarily recognized for their positive aspects.
Cleanliness is a standout feature, with the hotel maintaining high standards across its property to ensure a welcoming environment. The attentive staff significantly contribute to a pleasurable stay, consistently recognized for their friendliness and hospitality.
The resort offers excellent wifi, ensuring guests stay connected with ease. The pool facilities are another highlight, offering clean and spacious areas for relaxation, complemented by convenient access to bars and restaurants. However, beach access is occasionally hindered by seaweed, despite efforts to keep it pristine.
Ocean Coral & Turquesa is also an ideal destination for families, providing engaging activities and dedicated children's areas that enhance the overall experience. Furthermore, guests find the beds to be comfortable, although some improvements in maintenance could be beneficial.
Overall, the all-inclusive package presents a wide range of food and beverage options, contributing to a satisfying stay. Ocean Coral & Turquesa All Inclusive promises relaxation, quality dining, and a memorable vacation experience against a stunning coastal backdrop.
Categories
5 Star
Pool
Children's Pool
Outdoor Pool
Beachfront
$
Info
Summary of reviews
Barceló Maya Colonial - All Inclusive consistently impresses guests with its enviable beachfront location, offering stunning views and well-maintained facilities, considered by many as the best spot in Mexico. The sprawling palm-dotted shores provide an ideal setting for relaxation and are perfect for snorkelling, with a vibrant marine life easily visible. Guests appreciate the ability to explore amenities across neighboring hotels, enhancing the resort's overall appeal.
The dining experiences at Barceló Maya Colonial receive praise, particularly the breakfast buffet noted for its diverse food options, including an excellent selection of fish and cheeses. Dinner offerings, especially at themed and specialty restaurants, are highlighted for their high-quality dishes and attentive staff. Despite minor drawbacks like limited coffee availability at breakfast and the need for more bartenders, the overall food quality leaves a positive impression.
Room accommodations are spacious, comfortable, and well-maintained, contributing to guest satisfaction. While there are occasional mentions of soft mattresses and musty smells, these concerns do not overshadow the comfort and cleanliness that many travelers experience. The cleanliness of the resort overall is a prominent feature, with immaculate grounds and tidy public areas enhancing the positive atmosphere.
The staff at Barceló Maya Colonial stand out for their friendly and attentive service, enriching guests’ experiences across various areas of the resort. Despite some inconsistencies in attitudes at the bars, the staff's welcoming nature remains a highlight.
Expansive pools provide entertainment for both adults and children, complemented by lively activities organized by the pool animation staff. The beautiful beach adds to the allure, offering pristine waters and a vibrant marine environment. Barceló Maya Colonial offers an all-inclusive package with diverse dining options, ensuring a satisfying experience alongside its excellent pool and beach amenities. Overall, Barceló Maya Colonial - All Inclusive provides a memorable resort experience with a focus on relaxation, enjoyment, and convenience.
The dining experiences at Barceló Maya Colonial receive praise, particularly the breakfast buffet noted for its diverse food options, including an excellent selection of fish and cheeses. Dinner offerings, especially at themed and specialty restaurants, are highlighted for their high-quality dishes and attentive staff. Despite minor drawbacks like limited coffee availability at breakfast and the need for more bartenders, the overall food quality leaves a positive impression.
Room accommodations are spacious, comfortable, and well-maintained, contributing to guest satisfaction. While there are occasional mentions of soft mattresses and musty smells, these concerns do not overshadow the comfort and cleanliness that many travelers experience. The cleanliness of the resort overall is a prominent feature, with immaculate grounds and tidy public areas enhancing the positive atmosphere.
The staff at Barceló Maya Colonial stand out for their friendly and attentive service, enriching guests’ experiences across various areas of the resort. Despite some inconsistencies in attitudes at the bars, the staff's welcoming nature remains a highlight.
Expansive pools provide entertainment for both adults and children, complemented by lively activities organized by the pool animation staff. The beautiful beach adds to the allure, offering pristine waters and a vibrant marine environment. Barceló Maya Colonial offers an all-inclusive package with diverse dining options, ensuring a satisfying experience alongside its excellent pool and beach amenities. Overall, Barceló Maya Colonial - All Inclusive provides a memorable resort experience with a focus on relaxation, enjoyment, and convenience.
Categories
5 Star
Pool
Children's Pool
Pool Lap Lanes
Outdoor Pool
Beach
$
Info
Summary of reviews
Dreams Sapphire Resort & Spa is highly regarded for its exceptional beachfront location, offering stunning ocean views and proximity to key areas such as Puerto Morelos and the airport. Guests appreciate the serene, well-designed layout that makes exploring the resort's amenities, including restaurants and pools, a breeze. The staff is frequently praised for their friendliness and professionalism, contributing to a welcoming and relaxed atmosphere.
Breakfast at the resort is particularly noteworthy, with guests enjoying a wide variety of options and made-to-order delights such as omelettes and crepes. The attention to detail in breakfast service stands out, although some guests experience longer wait times during other meal periods.
Dining experiences at the resort are generally positive, with themed restaurants like Bordeaux and Himitsu receiving accolades for their high-quality and diverse menus. While there can be occasional frustrations with wait times and reservations, the attentive service often compensates for these minor inconveniences.
Guests find the rooms to be comfortable and clean, with spacious layouts and appealing amenities like balconies and swim-up options. However, some aspects of the rooms are seen as dated, indicating a need for refurbishment. Despite this, the comfort and cleanliness of the accommodations are consistently appreciated.
The resort's cleanliness is largely commendable, with well-maintained facilities and beautiful pools, although some minor inconsistencies in specific areas and beach cleanliness due to seaweed are noted. The pool areas cater to both families and adults, providing a delightful experience for all guests.
The beach experience is somewhat mixed, with attractive views and amenities offset by persistent seaweed issues, affecting accessibility and swimming conditions. Nonetheless, the scenic beauty of the seaside setting is often highlighted.
A significant draw for families, the resort offers numerous activities for children, with the Explorer Club and children's pool being standout features. This family-friendly atmosphere ensures an enjoyable stay for guests of all ages.
Overall, Dreams Sapphire Resort & Spa offers a pleasant retreat with its emphasis on convenience and relaxation. While it may fall short of five-star expectations in terms of infrastructure, the warm and accommodating service provided by the staff enhances the overall experience. The all-inclusive package is viewed favorably, with high-quality food and drink offerings contributing to an enjoyable vacation in the Riviera Maya.
Breakfast at the resort is particularly noteworthy, with guests enjoying a wide variety of options and made-to-order delights such as omelettes and crepes. The attention to detail in breakfast service stands out, although some guests experience longer wait times during other meal periods.
Dining experiences at the resort are generally positive, with themed restaurants like Bordeaux and Himitsu receiving accolades for their high-quality and diverse menus. While there can be occasional frustrations with wait times and reservations, the attentive service often compensates for these minor inconveniences.
Guests find the rooms to be comfortable and clean, with spacious layouts and appealing amenities like balconies and swim-up options. However, some aspects of the rooms are seen as dated, indicating a need for refurbishment. Despite this, the comfort and cleanliness of the accommodations are consistently appreciated.
The resort's cleanliness is largely commendable, with well-maintained facilities and beautiful pools, although some minor inconsistencies in specific areas and beach cleanliness due to seaweed are noted. The pool areas cater to both families and adults, providing a delightful experience for all guests.
The beach experience is somewhat mixed, with attractive views and amenities offset by persistent seaweed issues, affecting accessibility and swimming conditions. Nonetheless, the scenic beauty of the seaside setting is often highlighted.
A significant draw for families, the resort offers numerous activities for children, with the Explorer Club and children's pool being standout features. This family-friendly atmosphere ensures an enjoyable stay for guests of all ages.
Overall, Dreams Sapphire Resort & Spa offers a pleasant retreat with its emphasis on convenience and relaxation. While it may fall short of five-star expectations in terms of infrastructure, the warm and accommodating service provided by the staff enhances the overall experience. The all-inclusive package is viewed favorably, with high-quality food and drink offerings contributing to an enjoyable vacation in the Riviera Maya.
Categories
5 Star
Pool
Children's Pool
Panoramic View Pool
Private Pool
Outdoor Pool
Luxury
$
Info
Summary of reviews
Majestic Elegance Costa Mujeres - All Inclusive is a top-notch resort located on a beautiful and well-maintained beach. The breakfast is fantastic with a variety of options and the staff is extremely friendly and accommodating. While the dinner options received mixed reviews, the rooms are spacious, clean and modern with rooftop jacuzzis and swim-out rooms being highly recommended. The staff is exceptional, providing attentive and helpful service throughout the resort. The pools are clean and well-landscaped and the beach is amazing with plenty of loungers and bars. The resort is family-friendly with activities catered to families, but also offers a luxurious and romantic experience for couples. The all-inclusive experience covers everything from food to room service, making it a great value for guests. Overall, Majestic Elegance Costa Mujeres - All Inclusive is a beautiful and luxurious resort with exceptional facilities and staff, making it an ideal destination for a relaxing and memorable vacation.
Categories
5 Star
Pool
Children's Pool
Outdoor Pool
Beachfront
$
Info
Summary of reviews
Iberostar Selection Cancún is lauded for its outstanding location in one of the most coveted areas of Cancún, providing proximity to both the airport and the beach, which facilitates a seamless vacation experience. Guests consistently highlight the beautiful beachfront setting, characterized by pristine, turquoise waters. The surrounding facilities, including multiple pools with breathtaking designs and stunning views, complement the beach, offering a variety of activities to suit all preferences, thus enhancing both relaxation and family fun.
The staff of Iberostar Selection Cancún play a significant role in elevating guests’ experiences, frequently praised for their respectful, kind, and helpful demeanor. The attentive hospitality further augments the high cleanliness standards maintained across the hotel. Rooms are frequently described as comfortable, spacious, and spotless, with many offering spectacular ocean views. Although minor issues occasionally arise, the effective air conditioning and daily meticulous cleaning provide a comfortable and restful stay for most guests.
Dining at Iberostar Selection Cancún is well-received with an abundance of diverse and quality food options. Guests enjoy sumptuous spreads at the buffet and the inviting atmosphere of the various restaurants. The breakfast buffet is appreciated for its wide range of tasty offerings, while dinner experiences often highlight the quality of dishes like the ribeye. Though some areas, like the à la carte reservation system, could improve, the overall dining atmosphere is enhanced by beautiful views and exceptional service from the proficient staff.
The resort is recognized as an ideal family-friendly destination, with amenities designed to cater to families, including spectacular children’s pool and game room facilities. The all-inclusive package offers an inviting experience with excellent snacks and fresh, diverse culinary options, making it a worthwhile investment for those seeking relaxation. Overall, Iberostar Selection Cancún successfully combines prime location, exemplary service, and top-notch amenities to deliver a satisfying and enjoyable stay for visitors seeking both leisure and family-friendly activities in Cancún.
The staff of Iberostar Selection Cancún play a significant role in elevating guests’ experiences, frequently praised for their respectful, kind, and helpful demeanor. The attentive hospitality further augments the high cleanliness standards maintained across the hotel. Rooms are frequently described as comfortable, spacious, and spotless, with many offering spectacular ocean views. Although minor issues occasionally arise, the effective air conditioning and daily meticulous cleaning provide a comfortable and restful stay for most guests.
Dining at Iberostar Selection Cancún is well-received with an abundance of diverse and quality food options. Guests enjoy sumptuous spreads at the buffet and the inviting atmosphere of the various restaurants. The breakfast buffet is appreciated for its wide range of tasty offerings, while dinner experiences often highlight the quality of dishes like the ribeye. Though some areas, like the à la carte reservation system, could improve, the overall dining atmosphere is enhanced by beautiful views and exceptional service from the proficient staff.
The resort is recognized as an ideal family-friendly destination, with amenities designed to cater to families, including spectacular children’s pool and game room facilities. The all-inclusive package offers an inviting experience with excellent snacks and fresh, diverse culinary options, making it a worthwhile investment for those seeking relaxation. Overall, Iberostar Selection Cancún successfully combines prime location, exemplary service, and top-notch amenities to deliver a satisfying and enjoyable stay for visitors seeking both leisure and family-friendly activities in Cancún.
Categories
5 Star
Pool
Children's Pool
Private Pool
Outdoor Pool
Golf
$
Info
Summary of reviews
Crown Paradise Club Cancun - All Inclusive enjoys a prime seaside location that attracts guests with its direct access to a beautiful, clean beach and stunning ocean views. The resort's proximity to the airport and local attractions enhances its convenience, making it a popular choice for families, thanks to its child-friendly facilities and numerous activities. While the hotel is distant from nightlife, its excellent facilities, cleanliness and breathtaking views compensate for the minor inconvenience.
Guests have a mixed experience with breakfast, appreciating the high-quality omelettes, fruits and the variety offered on the 8th-floor Club Lounge. However, long wait times and overcrowding have been issues with some calling for improved service speed and dining room management.
Dinner at the resort offers a diverse range of cuisines in the specialty restaurants with the French restaurant often singled out for praise. Despite the delicious food, the reservation system hampers the dining experience by making it difficult to secure bookings, frustrating guests. Nonetheless, both the specialty restaurants and the buffet receive positive feedback for their variety and taste.
Rooms are appreciated for their spaciousness, ocean views and cleanliness with amenities like jacuzzis and balconies enhancing the stay. However, the age of the building and dated decor, along with some maintenance issues, detract from the experience. Despite these drawbacks, daily room services are well-received, adding to the comfort.
Cleanliness overall is commendable with public areas and facilities being well-maintained despite the building’s age. Housekeeping is noted for their diligence, although inconsistencies in room cleaning standards and occasional issues with pests are areas needing improvement.
The staff is frequently praised for their friendliness, attentiveness and excellent service, significantly contributing to a pleasant atmosphere. The entertainment team and wait staff, including specific mentions of individuals, enhance the guest experience with their proactive approach. However, some inconsistencies at the front desk and occasional tipping-based friendliness have been noted.
Wi-Fi service receives mixed reviews, functioning well in common areas like the lobby but being unreliable in rooms, particularly during peak hours. On the beach, the connection is weak or non-existent.
Spa facilities have mixed feedback with some guests enjoying the services and environment, particularly massages by a therapist named Garcia Maria. However, inconsistencies in service availability have been a concern for some.
The gym facilities are seen as subpar with outdated equipment and frequent malfunctions, making it a less appealing option for guests.
The pool experience is largely positive with several clean and well-maintained pools offering a variety of activities for all ages. Families appreciate the children's pools and water park, while adults enjoy the peaceful adult-only pool. However, some guests mention the pools can be cold and occasionally overcrowded, though courteous staff and good poolside services enhance the experience.
The beach is a standout feature with guests praising its beauty, cleanliness and stunning views. Easy access from the hotel and excellent service from beach waiters add to the enjoyment, making it a notable highlight of the resort.
Overall, Crown Paradise Club Cancun - All Inclusive offers a compelling mix of superb location, family-friendly amenities and excellent staff service, despite some areas requiring improvement.
Guests have a mixed experience with breakfast, appreciating the high-quality omelettes, fruits and the variety offered on the 8th-floor Club Lounge. However, long wait times and overcrowding have been issues with some calling for improved service speed and dining room management.
Dinner at the resort offers a diverse range of cuisines in the specialty restaurants with the French restaurant often singled out for praise. Despite the delicious food, the reservation system hampers the dining experience by making it difficult to secure bookings, frustrating guests. Nonetheless, both the specialty restaurants and the buffet receive positive feedback for their variety and taste.
Rooms are appreciated for their spaciousness, ocean views and cleanliness with amenities like jacuzzis and balconies enhancing the stay. However, the age of the building and dated decor, along with some maintenance issues, detract from the experience. Despite these drawbacks, daily room services are well-received, adding to the comfort.
Cleanliness overall is commendable with public areas and facilities being well-maintained despite the building’s age. Housekeeping is noted for their diligence, although inconsistencies in room cleaning standards and occasional issues with pests are areas needing improvement.
The staff is frequently praised for their friendliness, attentiveness and excellent service, significantly contributing to a pleasant atmosphere. The entertainment team and wait staff, including specific mentions of individuals, enhance the guest experience with their proactive approach. However, some inconsistencies at the front desk and occasional tipping-based friendliness have been noted.
Wi-Fi service receives mixed reviews, functioning well in common areas like the lobby but being unreliable in rooms, particularly during peak hours. On the beach, the connection is weak or non-existent.
Spa facilities have mixed feedback with some guests enjoying the services and environment, particularly massages by a therapist named Garcia Maria. However, inconsistencies in service availability have been a concern for some.
The gym facilities are seen as subpar with outdated equipment and frequent malfunctions, making it a less appealing option for guests.
The pool experience is largely positive with several clean and well-maintained pools offering a variety of activities for all ages. Families appreciate the children's pools and water park, while adults enjoy the peaceful adult-only pool. However, some guests mention the pools can be cold and occasionally overcrowded, though courteous staff and good poolside services enhance the experience.
The beach is a standout feature with guests praising its beauty, cleanliness and stunning views. Easy access from the hotel and excellent service from beach waiters add to the enjoyment, making it a notable highlight of the resort.
Overall, Crown Paradise Club Cancun - All Inclusive offers a compelling mix of superb location, family-friendly amenities and excellent staff service, despite some areas requiring improvement.
Categories
Children's Pool
5 Star
Pool
Infinity Pool
Children's Pool
Pool Water Slide
Water Park
Outdoor Pool
$
Info
Summary of reviews
Moon Palace Cancun - All Inclusive is widely celebrated for its serene and beautiful location, offering a tranquil retreat conveniently close to the airport. While its beach area may face challenges due to seaweed, the resort compensates with fabulous pool facilities, which guests often describe as a standout feature of their stay. Guests are consistently impressed by the cleanliness of the property and its well-maintained amenities.
The resort excels in providing an enjoyable culinary experience, with extensive breakfast and dinner options that satisfy a variety of tastes. While some guests encounter difficulties with reservations, the quality and variety of food, especially in restaurants like Momo, contribute to positive dining experiences. The all-inclusive package is appreciated for its flexibility and the wealth of offerings available, enhancing the overall stay.
Accommodations at Moon Palace are clean and spacious, with rooms offering delightful terrace views and comfortable amenities. Families particularly enjoy the playroom service, highlighting the resort's family-friendly atmosphere. Despite occasional concerns about bed sizes or room cleanliness, the sensational property and attentive staff assure a generally comfortable experience.
Visitors praise the resort staff for their exceptional service and friendliness, which significantly boosts guest satisfaction. With detail-oriented personnel creating a warm, welcoming environment, the staff plays a crucial role in ensuring a memorable vacation.
Overall, Moon Palace Cancun emerges as an ideal choice for those seeking a peaceful, all-inclusive getaway with top-notch services, beautiful surroundings, and a variety of amenities to cater to diverse tastes and preferences.
The resort excels in providing an enjoyable culinary experience, with extensive breakfast and dinner options that satisfy a variety of tastes. While some guests encounter difficulties with reservations, the quality and variety of food, especially in restaurants like Momo, contribute to positive dining experiences. The all-inclusive package is appreciated for its flexibility and the wealth of offerings available, enhancing the overall stay.
Accommodations at Moon Palace are clean and spacious, with rooms offering delightful terrace views and comfortable amenities. Families particularly enjoy the playroom service, highlighting the resort's family-friendly atmosphere. Despite occasional concerns about bed sizes or room cleanliness, the sensational property and attentive staff assure a generally comfortable experience.
Visitors praise the resort staff for their exceptional service and friendliness, which significantly boosts guest satisfaction. With detail-oriented personnel creating a warm, welcoming environment, the staff plays a crucial role in ensuring a memorable vacation.
Overall, Moon Palace Cancun emerges as an ideal choice for those seeking a peaceful, all-inclusive getaway with top-notch services, beautiful surroundings, and a variety of amenities to cater to diverse tastes and preferences.
Categories
5 Star
Pool
Wave Pool
Children's Pool
Pool Swim Up Bar
Outdoor Pool
Beachfront
$
Info
Summary of reviews
Bahia Principe Grand Coba - All Inclusive offers a superb family-oriented experience in a tranquil location near Tulum, allowing easy access to vibrant neighboring towns and natural beauty. The resort is praised for its cleanliness and well-maintained property, with friendly staff providing warm and attentive service that enhances the overall stay. Families find the resort ideal, enjoying activities tailored to children, such as exceptional kids’ clubs, a delightful children’s water park, and engaging kids' staff. The vast array of amenities and entertainment options ensures a pleasant experience for guests of all ages.
The dining experience at Bahia Principe Grand Coba is well-regarded, particularly the breakfast selections which feature a variety of fresh fruits, vegetables, and eggs. Though there are occasional critiques regarding sweet breakfast juices, the buffet offerings across meal periods receive positive remarks for their quality and variety. While the dinner menus provide delicious international and Mexican dishes, guests recommend improvements to the reservation system for à la carte dining to enhance accessibility to specialty restaurants.
Guests appreciate the spacious rooms, comfortable beds, and peaceful atmosphere, despite noting signs of aging in the facilities. Cleanliness remains a positive aspect, though certain areas, like sun loungers and bathroom fixtures, could benefit from updates. The pools are a standout feature, praised for their beauty, cleanliness, and ample space. The vibrant pool area caters to families and adults, offering engaging entertainment and a serene ambiance.
While the beach is a bit distant, shuttles offer easy access to a lovely, clean, and organized beach area. Despite its rocky terrain and seaweed challenges, the proximity to Tulum adds charm to the location. Overall, Bahia Principe Grand Coba presents a welcoming and enjoyable environment that appeals to families and guests seeking relaxation and fun. Enhancements to certain facilities and processes could further elevate the experience at this expansive resort.
The dining experience at Bahia Principe Grand Coba is well-regarded, particularly the breakfast selections which feature a variety of fresh fruits, vegetables, and eggs. Though there are occasional critiques regarding sweet breakfast juices, the buffet offerings across meal periods receive positive remarks for their quality and variety. While the dinner menus provide delicious international and Mexican dishes, guests recommend improvements to the reservation system for à la carte dining to enhance accessibility to specialty restaurants.
Guests appreciate the spacious rooms, comfortable beds, and peaceful atmosphere, despite noting signs of aging in the facilities. Cleanliness remains a positive aspect, though certain areas, like sun loungers and bathroom fixtures, could benefit from updates. The pools are a standout feature, praised for their beauty, cleanliness, and ample space. The vibrant pool area caters to families and adults, offering engaging entertainment and a serene ambiance.
While the beach is a bit distant, shuttles offer easy access to a lovely, clean, and organized beach area. Despite its rocky terrain and seaweed challenges, the proximity to Tulum adds charm to the location. Overall, Bahia Principe Grand Coba presents a welcoming and enjoyable environment that appeals to families and guests seeking relaxation and fun. Enhancements to certain facilities and processes could further elevate the experience at this expansive resort.
Categories
5 Star
Pool
Children's Pool
Pool Water Slide
Outdoor Pool
Family
$
Info
Summary of reviews
Sensira Resort & Spa Riviera Maya All Inclusive is a picturesque retreat along the stunning coastline of the Riviera Maya, providing breathtaking ocean views and convenient beach access. Its proximity to the airport makes arrival and departure stress-free, while the expansive yet manageable layout suits families with young children well. The resort’s isolated location ensures tranquility, despite the challenging condition of the entrance road.
Guests praise the dining experiences, with special mentions for the steakhouse and French restaurant offering sensational quality meals. A variety of à la carte options and healthy choices enhance the all-inclusive dining, though some areas could improve menu variety and reservation systems. The breakfast buffet is generally appreciated for its freshness and ample choices, catering well to families, despite some limitations in variety.
Rooms at the resort are highlighted for their spaciousness, modernity, and family-friendly design, offering stunning ocean views and comfort, particularly with excellent bedding. While overall cleanliness is maintained well, some areas like public spaces occasionally face lapses. Staff dedication stands out as a primary positive feature, with numerous individuals recognized for their friendly and attentive service. The spa offers exceptional value with its luxurious treatments, adding a relaxing aspect to the stay.
Families find Sensira Resort particularly accommodating, enjoying a wealth of activities for children such as trampoline parks and adventure clubs. The resort's setup and attentive staff foster a welcoming family-oriented atmosphere. Despite small setbacks like occasional pool temperature issues, the beautifully maintained pool areas provide enjoyable family and adult-only retreats.
Overall, while Sensira Resort & Spa Riviera Maya garners praise for its facilities and staff, certain areas like food variety and cleanliness occasionally fall short. The resort is seen as a potential five-star destination, with room for growth to meet international luxury standards. Despite this, it remains a favored spot for families and those seeking a tranquil and visually appealing coastal escape.
Guests praise the dining experiences, with special mentions for the steakhouse and French restaurant offering sensational quality meals. A variety of à la carte options and healthy choices enhance the all-inclusive dining, though some areas could improve menu variety and reservation systems. The breakfast buffet is generally appreciated for its freshness and ample choices, catering well to families, despite some limitations in variety.
Rooms at the resort are highlighted for their spaciousness, modernity, and family-friendly design, offering stunning ocean views and comfort, particularly with excellent bedding. While overall cleanliness is maintained well, some areas like public spaces occasionally face lapses. Staff dedication stands out as a primary positive feature, with numerous individuals recognized for their friendly and attentive service. The spa offers exceptional value with its luxurious treatments, adding a relaxing aspect to the stay.
Families find Sensira Resort particularly accommodating, enjoying a wealth of activities for children such as trampoline parks and adventure clubs. The resort's setup and attentive staff foster a welcoming family-oriented atmosphere. Despite small setbacks like occasional pool temperature issues, the beautifully maintained pool areas provide enjoyable family and adult-only retreats.
Overall, while Sensira Resort & Spa Riviera Maya garners praise for its facilities and staff, certain areas like food variety and cleanliness occasionally fall short. The resort is seen as a potential five-star destination, with room for growth to meet international luxury standards. Despite this, it remains a favored spot for families and those seeking a tranquil and visually appealing coastal escape.
Categories
Children's Pool
5 Star
Pool
Children's Pool
Outdoor Pool
From $133
$
Info
Summary of reviews
Catalonia Riviera Maya Resort & Spa - All Inclusive enjoys widespread praise for its excellent location in the serene and secure gated community of Puerto Aventuras. Guests appreciate the area's cleanliness, safety and proximity to major attractions like Tulum, Playa del Carmen and Xcaret parks. The resort's beachfront setting, though not ideal for long beach walks, offers enchanting views and a private beach for swimming. The surrounding marina, golf course and walking areas enhance the tranquil atmosphere.
The breakfast experience is highly regarded with a wide array of fresh food options and standout specialty items. Despite some suggestions to extend breakfast hours and add more variety, the general consensus is positive. Dinner options are varied with themed restaurants like Ayami and Bloved receiving high praise. Some guests, however, find the reservation system frustrating and note mixed reviews about buffet offerings. Overall, dining is enjoyable with superb quality at the specialty restaurants.
Rooms offer a mixed experience. Many are spacious, clean and comfortable with modern amenities and special features in some suites. However, numerous reviews highlight issues with older rooms needing renovation, including faulty air conditioning, cleanliness concerns and maintenance problems. Cleanliness throughout the resort is generally commendable, though there are occasional lapses.
Staff friendliness is a highlight with many employees lauded for their exceptional service. However, some reception staff received criticism for unprofessional attitudes. Free wifi is well-received in rooms but less reliable in other areas of the hotel. The spa receives positive feedback for its relaxing ambiance and quality treatments, despite some concerns about pricing and product use.
The resort's pools are a highlight, offering numerous options for both adults and children and featuring convenient pool bars and activities. However, occasional overcrowding and cleanliness issues are noted. The beach experience is more mixed with a clean and calm section ideal for snorkeling but drawbacks including its small size, rocks and seaweed issues detract from its overall appeal.
In summary, Catalonia Riviera Maya Resort & Spa - All Inclusive provides a favorable vacation experience with its prime location, excellent dining, friendly staff and enjoyable amenities, despite some areas needing improvement.
The breakfast experience is highly regarded with a wide array of fresh food options and standout specialty items. Despite some suggestions to extend breakfast hours and add more variety, the general consensus is positive. Dinner options are varied with themed restaurants like Ayami and Bloved receiving high praise. Some guests, however, find the reservation system frustrating and note mixed reviews about buffet offerings. Overall, dining is enjoyable with superb quality at the specialty restaurants.
Rooms offer a mixed experience. Many are spacious, clean and comfortable with modern amenities and special features in some suites. However, numerous reviews highlight issues with older rooms needing renovation, including faulty air conditioning, cleanliness concerns and maintenance problems. Cleanliness throughout the resort is generally commendable, though there are occasional lapses.
Staff friendliness is a highlight with many employees lauded for their exceptional service. However, some reception staff received criticism for unprofessional attitudes. Free wifi is well-received in rooms but less reliable in other areas of the hotel. The spa receives positive feedback for its relaxing ambiance and quality treatments, despite some concerns about pricing and product use.
The resort's pools are a highlight, offering numerous options for both adults and children and featuring convenient pool bars and activities. However, occasional overcrowding and cleanliness issues are noted. The beach experience is more mixed with a clean and calm section ideal for snorkeling but drawbacks including its small size, rocks and seaweed issues detract from its overall appeal.
In summary, Catalonia Riviera Maya Resort & Spa - All Inclusive provides a favorable vacation experience with its prime location, excellent dining, friendly staff and enjoyable amenities, despite some areas needing improvement.
Categories
Children's Pool
5 Star
Pool
Children's Pool
Pool Swim Up Bar
Outdoor Pool
$
Info
Summary of reviews
Beach Palace Family Resort & Spa - All Inclusive is a highly recommended hotel for those looking for a luxurious and convenient vacation spot in Cancun. The hotel's unbeatable location in the lively Hotel Zone offers stunning views of the sea and/or lagoon and is within walking distance of Plaza La Isla, restaurants, clubs and bars. The dining experience is exceptional with a great selection of food and drinks, including Italian and Asian cuisine and the Mexican night is a highlight. The hotel's spacious and comfortable rooms offer amazing views, although some guests reported minor issues with noisy air conditioning and dated interiors. The hotel is known for its cleanliness and well-maintained facilities with guests praising the helpful and friendly staff who treat you like royalty. The pool area may be a bit small for the size of the hotel, but there are plenty of pool activities to keep you entertained and the beach is crystal-clear and well-maintained. The hotel is perfect for families with children, offering plenty of activities for all age groups. The all-inclusive package is exceptional with high-quality food and alcohol available and guests can even access other hotels in the same brand for an even more unforgettable experience. Overall, Beach Palace Family Resort & Spa - All Inclusive is a top-notch hotel that offers exceptional service and amenities, making it the perfect choice for a luxurious and unforgettable vacation.
Categories
5 Star
Pool
Rooftop Pool
Children's Pool
Panoramic View Pool
Pool Swim Up Bar
Pool Water Slide
Outdoor Pool
Golf
Categories
2
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