Dreams Jade Resort & Spa - All Inclusive
Please select your travel dates to see rates and availability
Info
Summary of reviewsDreams Jade Resort & Spa - All Inclusive is a luxurious and beautiful resort located on a secluded and private beach with stunning ocean views. The hotel offers great restaurants, bars and shopping options and the beach and grounds are well-maintained. While some guests had issues with taxi prices to and from the airport, the resort offers a wonderful location for a peaceful and luxurious vacation. The breakfast received mixed reviews, but the quality of the food was good with a few exceptions. The dining options also received mixed reviews, but most guests found the food at the restaurants delicious and enjoyed the frequent changes in the menu. The rooms are spacious and elegant with excellent bathrooms, although some were dated and needed renovation. The staff received overwhelmingly positive reviews for their professionalism, hard work and welcoming nature. The spa service is excellent and the pool area is great with good maintenance. The beach conditions may not be ideal, but the location and set up of the property were still a big draw. The hotel is a great option for families looking to spend quality time together with adequate facilities for all ages and a variety of areas for children to play. Overall, Dreams Jade Resort & Spa - All Inclusive appears to be a fabulous place for a vacation with a majority of its guests rating it as exceptional.
Show moreRead review summaries for all categories
Categories
Resort with All Inclusive Packages
Resort Taking Steps Towards Sustainability
Resort with Swimming Pool
Infinity Pool Heated Pool Children's Pool Pool Swim Up Bar Private Pool Outdoor Pool
Resort with Tennis Courts
Resort with Infinity Pool
Resort with Private Pool Rooms
Resort with Children's Pool
Room Types
About Dreams Jade Resort & Spa - All Inclusive
Guest Reviews
Dreams Jade Resort & Spa - All Inclusive is a beautiful resort located on a secluded and private beach. The property boasts stunning views of the ocean and offers great restaurants, bars and shopping options. The resort's beach and grounds are well maintained and provide a perfect location for relaxation. The hotel is also easily accessible from the airport. Although some guests felt the location was not ideal and the beach was rocky, others praised the location and beachfront setting. However, it should be noted that some guests had issues with taxi prices to and from the airport due to taxi restrictions enforced by a local union. Overall, the resort offers a wonderful location for a peaceful and luxurious vacation.
Guests at Dreams Jade Resort & Spa - All Inclusive have varying opinions on the breakfast. Some found the buffet food to be good, but others found it repetitive and bland. Those who preferred a different experience enjoyed the breakfast served at the French or Italian restaurants. Fresh products were available at the restaurant and guests appreciated the estación de bebidas (drink stations) scattered throughout the hotel. However, some guests reported crowded conditions, missing food supplies and a lack of variety at the buffet. Overall, the quality of the food was good with a few exceptions and some guests were willing to pay extra for a better breakfast experience at the private lounge.
Dreams Jade Resort & Spa's dining options received mixed reviews from guests. On the positive side, some guests enjoyed the delicious food at restaurants like Spice, Tamarind and Capers with some even saying the evening meal was incredible. Guests also appreciated the wide variety of dining options available, although some felt the buffets were not exceptional. Despite some negative reviews, many guests thought the food at the restaurants was delicious and they enjoyed the frequent changes in the menu. However, some guests experienced long wait times for dinner reservations with some waiting over an hour for a table. Additionally, a few guests noted that they were disappointed with the food quality with some describing it as bland or average. Some also expressed frustration with restaurants being closed, the reservation process or the need to wait in line. Overall, despite some issues, most guests found the dining experience at Dreams Jade Resort & Spa enjoyable.
Dreams Jade Resort & Spa - All Inclusive offers spacious and elegant rooms with ocean views and jacuzzis, which were loved by guests. The property is modern, clean and well-maintained. While some rooms were dated and needed renovation, they were still comfortable and had excellent bathrooms. Although some guests experienced issues with cleanliness, staff promptly addressed and resolved these. The preferred club ocean view suites were luxurious and comfortable. While there were occasional issues with amenities such as slow room service and unreliable Wi-Fi, most guests were pleased with their room and found them very clean and new-looking. Families appreciated the pre-provided baby cots, comfortably fitting everyone in the room. Unfortunately, some guests were disappointed that their room did not match what was advertised online. Despite this, the rooms are spacious and feature excellent bathrooms that are perfect for your next stay in Cancun.
Dreams Jade Resort & Spa - All Inclusive has received mixed reviews on its cleanliness, but overall guests have praised the hotel's efforts to maintain a clean facility. While some guests reported issues with dirty rooms and unclean buffet areas, the majority of reviews emphasized the hotel's cleanliness and well-maintained grounds. The property was described as modern and new-looking with well-kept facilities, including clean and large swimming pools. The staff received high praise for their welcoming attitude and commitment to cleanliness with many guests noting that the property and rooms were kept clean throughout their stay. The efforts made to keep the beach area clean were also appreciated. Though some reviewers mentioned issues with inconsistent housekeeping and dirty restaurant dishes, the majority of guests noted overall excellent service and high cleaning standards.
The staff at Dreams Jade Resort & Spa receives overwhelmingly positive reviews from guests. Many reviewers use words like "amazing", "exceptional" and "friendly" to describe the staff's professionalism, hard work and welcoming nature. Guests mention specific staff members, such as Edgar, Alvaro, Blanca, Cesar and Laura, for providing excellent service in various areas of the resort. The hospitality of the staff is consistently praised with many claiming that it was the highlight of their stay. However, a few negative comments mention unhelpful or unfriendly staff members, particularly in the restaurant. Overall, most guests agree that the staff at Dreams Jade Resort & Spa are excellent and go out of their way to provide an exceptional experience.
Dreams Jade Resort & Spa - All Inclusive has an excellent spa service, especially Laura's hot stone massage. Guests can also enjoy dinner on the beach or at the spa. The only downside is that the spa circuit has an added price which some guests believe should be included for free. Nonetheless, guests love the spa and all the services it offers, including massages, adventures and romantic experiences. The spa attendants are very friendly and attentive, providing an excellent experience overall. The only negative aspect mentioned in a review is that some guests find the prices at the spa to be unreasonably expensive.
Dreams Jade Resort & Spa has a great pool area, including a nice swimming pool and an infinity pool with ocean views. Guests enjoy having lunch by the pool and appreciate the good maintenance of the pool area. The preferred pool is well-managed, but some guests note that cabanas are only available for an extra fee. The staff at the pool bar is praised for their service, especially by guests who mention Cesar. However, there are some complaints about the insufficient seating and shade and the difficulty of reserving chairs early in the morning. Overall, the pool area receives positive reviews, though some guests prefer larger resorts like Secrets Akumal.
Dreams Jade Resort & Spa - All Inclusive sits right on the beach, offering beautiful views of the ocean. However, it's important to note that some areas of the beach may be quite rocky and there is often seaweed present. While this may make it difficult to swim or snorkel, the hotel does provide service on the beach and guests can still enjoy the stunning scenery. The French restaurant located on the beach is a standout feature, offering amazing food selection. It's worth noting that some rooms advertised as "ocean-view" may only provide partial views due to surrounding vegetation. Overall, while some guests did find the beach conditions less than ideal, the location and set up of the property were still a big draw.
Dreams Jade Resort & Spa - All Inclusive is a great option for families looking to spend quality time together. The hotel boasts adequate facilities for all ages and a variety of areas for children to play, ensuring that there is something for everyone. While some guests felt that more activities are needed, especially for teenagers and little ones who may get bored easily, overall the activities for children under 13 years old were well-liked. Families traveling with grandparents or those with mobility issues also found the hotel to be accommodating. One guest even traveled with a group of 15 people, including young children and found the hotel to be good value for a family vacation. For just under $1000, a room package for 2 adults and 2 kids was a steal. Although some guests felt that the hotel was not particularly family-friendly, it still received largely positive feedback. Most restaurants and bars do close relatively early, around 11pm, but guests enjoyed spending time with their loved ones nonetheless. All in all, Dreams Jade Resort & Spa - All Inclusive is a beautiful place with activities for the whole family to enjoy.
Dreams Jade Resort & Spa - All Inclusive is a great hotel that has received exceptional reviews from a majority of its guests. Visitors have praised almost every aspect of the hotel, from its facilities to its services. The hotel has a perfect score from multiple guests which highlights the highest level of satisfaction. Though there is one negative review, the vast number of positive reviews speaks volumes about the quality of the hotel. The hotel's location is especially noteworthy, as it is directly on the sea, providing guests with stunning views. There were some minor issues experienced by some guests, such as loud music at the pool or rowdy visitors, but with the size of the resort, it was easy to avoid these concerns. In conclusion, Dreams Jade Resort & Spa - All Inclusive appears to be a fabulous place for a vacation with a majority of its guests rating it as exceptional.
Dreams Jade Resort & Spa - All Inclusive is a massive resort that's perfect for families looking for a good value for their vacation. The resort offers a loyalty program and a variety of restaurant options including à la carte restaurants that don't require reservations. While some guests felt the food was fair and the portion sizes small, others found the buffet food to be good and the restaurants all delicious. The facilities and restaurants were described as superb, but some guests noted issues with the cost of the all-inclusive package and had to pay extra for basic services or preferred club benefits that weren't worth it. Nonetheless, many guests were glad to have chosen Dreams Jade Resort & Spa for their first all-inclusive experience and highly recommend it for families. However, there were some negative experiences such as stolen personal items and mix-ups with included services such as COVID-19 tests.
Dreams Jade Resort & Spa - All Inclusive is a luxurious hotel that enchants guests with its affordable prices. While it may not be classified as a 5-star hotel, it certainly gives off the impression of being one. The hotel is super fancy and boasts a beautiful interior that guests are sure to love. The staff provides an excellent service, which adds to the luxury of the hotel. Guests who were lucky enough to stay in the ocean view suites in the preferred club know just how luxurious and comfortable they are. However, some guests mentioned that their rooms were dated and not as luxurious as others. Nevertheless, the majority of the reviews expressed their admiration for the hotel's overall elegance. Whether it's for a leisurely weekend away or a longer vacation, Dreams Jade Resort & Spa is the perfect destination for anyone looking to experience a super luxury stay.
Yes, Dreams Jade Resort & Spa - All Inclusive has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Children's Pool, Pool Swim Up Bar, Private Pool, Outdoor Pool.
Yes, a spa is available at Dreams Jade Resort & Spa - All Inclusive.
Yes, Dreams Jade Resort & Spa - All Inclusive welcomes dogs.
Yes, parking facilities are available at Dreams Jade Resort & Spa - All Inclusive.
Yes, Dreams Jade Resort & Spa - All Inclusive has a gym.
