7,258,491 hotelsin 60 categories
Hotels in Puerto Morelos
200+ HOTELS IN AND AROUND PUERTO MORELOSRanking can be influenced by the commissions we receive.
$
Info
Summary of reviews
Dreams Riviera Cancun Resort & Spa - All Inclusive is a highly recommended resort for those looking for a beautiful beachfront location and exceptional service. The all-inclusive aspect of the hotel with excellent food options is a standout feature that guests have praised. The breakfast options are particularly impressive with a variety of choices and great service. The rooms are spacious and comfortable with some having private plunge pools offering a luxurious experience. The cleanliness of the hotel is also worth noting. The staff are amazing with guests consistently praising their attentive and friendly service. The spa experience is fantastic and definitely a must-visit. Families are well catered for with lots of activities available for children. While there were some negative comments about certain aspects like limited restaurant options, seaweed in the beach or outdated rooms, these were in the minority and did not detract from the overall positive experience. For those looking for a five-star resort in Cancun, Dreams Riviera Cancun Resort & Spa - All Inclusive provides an exceptional vacation spot.
Categories
Golf
Pool
Infinity Pool
Heated Pool
Children's Pool
Panoramic View Pool
Private Pool
Outdoor Pool
Beachfront
$
Info
Summary of reviews
Dreams Jade Resort & Spa - All Inclusive is a luxurious and beautiful resort located on a secluded and private beach with stunning ocean views. The hotel offers great restaurants, bars and shopping options and the beach and grounds are well-maintained. While some guests had issues with taxi prices to and from the airport, the resort offers a wonderful location for a peaceful and luxurious vacation. The breakfast received mixed reviews, but the quality of the food was good with a few exceptions. The dining options also received mixed reviews, but most guests found the food at the restaurants delicious and enjoyed the frequent changes in the menu. The rooms are spacious and elegant with excellent bathrooms, although some were dated and needed renovation. The staff received overwhelmingly positive reviews for their professionalism, hard work and welcoming nature. The spa service is excellent and the pool area is great with good maintenance. The beach conditions may not be ideal, but the location and set up of the property were still a big draw. The hotel is a great option for families looking to spend quality time together with adequate facilities for all ages and a variety of areas for children to play. Overall, Dreams Jade Resort & Spa - All Inclusive appears to be a fabulous place for a vacation with a majority of its guests rating it as exceptional.
Categories
Luxury
Golf
Beachfront
$
Info
Summary of reviews
The Dreams Puerto Morelos Resort & Spa - All Inclusive is a fantastic resort that offers beautiful and spacious rooms that are kept very clean. The hotel is new and beautiful and guests have described the rooms as being in very good condition. The staff is exceptional with wonderful, personable and attentive employees who are always ready to help. The pool options are impressive with lots of beautiful and clean pools to choose from, including a children's water park and water slides. Families will love the hotel's great and comfortable atmosphere that caters to guests of all ages with a fantastic kids club and various activities that both kids and adults will love. Although there are some challenges with seaweed washing up on the beach, the hotel works hard to keep it as clean as possible. Overall, guests consistently rave about the level of cleanliness, attentive staff and high-quality food, making the Dreams Puerto Morelos Resort & Spa - All Inclusive a superb vacation destination.
Categories
Beachfront
Beach
Honeymoon
From $411
$
Info
This all inclusive - adults only hotel is located in a unique spot with a half-mile golden coast right in front of it. Guests are given the chance to expand their taste horizons while dining, to participate in daily activities and to rejuvenate their body and soul in the hotel's premises which is decorated with an elegant style that reminds of a Mexican hacienda.
Summary of reviews
The Valentin Imperial Riviera Maya All Inclusive - Adults Only is a luxurious and relaxing hotel that comes highly recommended by guests. The exceptional grounds, attentive staff and superb services make for an amazing and memorable honeymoon experience that exceeded expectations. Despite one reviewer finding the hotel overpriced and not deserving of a five-star rating, the majority of guests highly praise the Valentin as an excellent and beautiful place to stay. In fact, one guest has returned 10 times!
Categories
Luxury
Golf
Beachfront
$
Info
Categories
Spa
Health & Safety
Golf
From $346
$
Info
Set right in front of the turquoise waters of Puerto Morelo, this 5-star resort is an idyllic escape for couples only. Guests can enjoy the comfortable and luxurious accommodation, the pools and jacuzzi tubs, all-inclusive services, clothing optional areas, as well as a variety of activities and amenities that will make their stay unforgettable.
Categories
Honeymoon
Romantic
Adult Only
$
Info
Summary of reviews
Ocean Coral & Turquesa All Inclusive is a charming resort located just 20 minutes from Cancun, offering both convenience and a peaceful escape with its prime beachfront setting. The beautifully maintained grounds and stunning turquoise waters provide a picturesque backdrop for relaxation. The resort's proximity to attractions and easy access from the airport enhances its appeal as a desirable Caribbean getaway.
Guests praise the breakfast offerings, noting the diverse and plentiful buffet that caters to various tastes, creating an enjoyable start to the day. The dining experience extends into dinner with numerous restaurant options and unique, flavorful dishes from talented chefs. Although reservations can be cumbersome, the variety and quality of the cuisine are generally well-received.
Rooms at the resort are appreciated for their cleanliness, spaciousness, and comfort, with modern renovations enhancing the guest experience. While there are occasional concerns about dampness and outdated design in some bathrooms, the accommodations are primarily recognized for their positive aspects.
Cleanliness is a standout feature, with the hotel maintaining high standards across its property to ensure a welcoming environment. The attentive staff significantly contribute to a pleasurable stay, consistently recognized for their friendliness and hospitality.
The resort offers excellent wifi, ensuring guests stay connected with ease. The pool facilities are another highlight, offering clean and spacious areas for relaxation, complemented by convenient access to bars and restaurants. However, beach access is occasionally hindered by seaweed, despite efforts to keep it pristine.
Ocean Coral & Turquesa is also an ideal destination for families, providing engaging activities and dedicated children's areas that enhance the overall experience. Furthermore, guests find the beds to be comfortable, although some improvements in maintenance could be beneficial.
Overall, the all-inclusive package presents a wide range of food and beverage options, contributing to a satisfying stay. Ocean Coral & Turquesa All Inclusive promises relaxation, quality dining, and a memorable vacation experience against a stunning coastal backdrop.
Guests praise the breakfast offerings, noting the diverse and plentiful buffet that caters to various tastes, creating an enjoyable start to the day. The dining experience extends into dinner with numerous restaurant options and unique, flavorful dishes from talented chefs. Although reservations can be cumbersome, the variety and quality of the cuisine are generally well-received.
Rooms at the resort are appreciated for their cleanliness, spaciousness, and comfort, with modern renovations enhancing the guest experience. While there are occasional concerns about dampness and outdated design in some bathrooms, the accommodations are primarily recognized for their positive aspects.
Cleanliness is a standout feature, with the hotel maintaining high standards across its property to ensure a welcoming environment. The attentive staff significantly contribute to a pleasurable stay, consistently recognized for their friendliness and hospitality.
The resort offers excellent wifi, ensuring guests stay connected with ease. The pool facilities are another highlight, offering clean and spacious areas for relaxation, complemented by convenient access to bars and restaurants. However, beach access is occasionally hindered by seaweed, despite efforts to keep it pristine.
Ocean Coral & Turquesa is also an ideal destination for families, providing engaging activities and dedicated children's areas that enhance the overall experience. Furthermore, guests find the beds to be comfortable, although some improvements in maintenance could be beneficial.
Overall, the all-inclusive package presents a wide range of food and beverage options, contributing to a satisfying stay. Ocean Coral & Turquesa All Inclusive promises relaxation, quality dining, and a memorable vacation experience against a stunning coastal backdrop.
Categories
Beachfront
Beach
Sustainability Journey
$
Info
Summary of reviews
Grand Residences Riviera Cancun, All Inclusive, receives consistently positive reviews from guests. The staff is particularly highlighted for their exceptional service, making guests feel right at home. The hotel is considered top-class, offering a 5-star experience with delicious food and superb facilities. While there may have been minor cons during their stay, guests still report a great overall experience. The hotel is also praised for its beauty and is considered by some guests to offer the best experience in the world.
Categories
Luxury
Golf
Beachfront
$
Info
Summary of reviews
Hotel Marina El Cid Spa & Beach Resort - All Inclusive is a beautiful and well-maintained resort located on a beachfront close to the Marina. While some guests found the location inconvenient for exploring the nearby town of Puerto Morelos, the resort compensates for it with its impressive facilities and activities. The breakfast was a delightful experience with good choices and variety of fruits, waffles, oatmeal, meats, eggs, tacos and omelets. The buffets offer a wide variety of options, including Italian, French, Japanese and seafood. The staff is friendly and helpful and the standout meals make for an enjoyable dining experience. The rooms are spacious, clean and comfortable and the staff is amazing. The pools were beautiful and unique and the pool staff received high praise for their brilliant service. The hotel's private beach provides a secluded and peaceful retreat for guests wanting to relax by the water. The resort is an excellent choice for families looking for a relaxing and fun vacation. The all-inclusive experience and services received overwhelmingly positive reviews with guests praising the genuine cocktails and excellent value for the relaxation received. Overall, guests seemed to enjoy their time at this all-inclusive resort.
Categories
Beachfront
Beach
Honeymoon
$
Info
Summary of reviews
Dreams Sapphire Resort & Spa is highly regarded for its exceptional beachfront location, offering stunning ocean views and proximity to key areas such as Puerto Morelos and the airport. Guests appreciate the serene, well-designed layout that makes exploring the resort's amenities, including restaurants and pools, a breeze. The staff is frequently praised for their friendliness and professionalism, contributing to a welcoming and relaxed atmosphere.
Breakfast at the resort is particularly noteworthy, with guests enjoying a wide variety of options and made-to-order delights such as omelettes and crepes. The attention to detail in breakfast service stands out, although some guests experience longer wait times during other meal periods.
Dining experiences at the resort are generally positive, with themed restaurants like Bordeaux and Himitsu receiving accolades for their high-quality and diverse menus. While there can be occasional frustrations with wait times and reservations, the attentive service often compensates for these minor inconveniences.
Guests find the rooms to be comfortable and clean, with spacious layouts and appealing amenities like balconies and swim-up options. However, some aspects of the rooms are seen as dated, indicating a need for refurbishment. Despite this, the comfort and cleanliness of the accommodations are consistently appreciated.
The resort's cleanliness is largely commendable, with well-maintained facilities and beautiful pools, although some minor inconsistencies in specific areas and beach cleanliness due to seaweed are noted. The pool areas cater to both families and adults, providing a delightful experience for all guests.
The beach experience is somewhat mixed, with attractive views and amenities offset by persistent seaweed issues, affecting accessibility and swimming conditions. Nonetheless, the scenic beauty of the seaside setting is often highlighted.
A significant draw for families, the resort offers numerous activities for children, with the Explorer Club and children's pool being standout features. This family-friendly atmosphere ensures an enjoyable stay for guests of all ages.
Overall, Dreams Sapphire Resort & Spa offers a pleasant retreat with its emphasis on convenience and relaxation. While it may fall short of five-star expectations in terms of infrastructure, the warm and accommodating service provided by the staff enhances the overall experience. The all-inclusive package is viewed favorably, with high-quality food and drink offerings contributing to an enjoyable vacation in the Riviera Maya.
Breakfast at the resort is particularly noteworthy, with guests enjoying a wide variety of options and made-to-order delights such as omelettes and crepes. The attention to detail in breakfast service stands out, although some guests experience longer wait times during other meal periods.
Dining experiences at the resort are generally positive, with themed restaurants like Bordeaux and Himitsu receiving accolades for their high-quality and diverse menus. While there can be occasional frustrations with wait times and reservations, the attentive service often compensates for these minor inconveniences.
Guests find the rooms to be comfortable and clean, with spacious layouts and appealing amenities like balconies and swim-up options. However, some aspects of the rooms are seen as dated, indicating a need for refurbishment. Despite this, the comfort and cleanliness of the accommodations are consistently appreciated.
The resort's cleanliness is largely commendable, with well-maintained facilities and beautiful pools, although some minor inconsistencies in specific areas and beach cleanliness due to seaweed are noted. The pool areas cater to both families and adults, providing a delightful experience for all guests.
The beach experience is somewhat mixed, with attractive views and amenities offset by persistent seaweed issues, affecting accessibility and swimming conditions. Nonetheless, the scenic beauty of the seaside setting is often highlighted.
A significant draw for families, the resort offers numerous activities for children, with the Explorer Club and children's pool being standout features. This family-friendly atmosphere ensures an enjoyable stay for guests of all ages.
Overall, Dreams Sapphire Resort & Spa offers a pleasant retreat with its emphasis on convenience and relaxation. While it may fall short of five-star expectations in terms of infrastructure, the warm and accommodating service provided by the staff enhances the overall experience. The all-inclusive package is viewed favorably, with high-quality food and drink offerings contributing to an enjoyable vacation in the Riviera Maya.
Categories
Luxury
Golf
Beachfront
Breathless Riviera Cancun Resort & Spa - Adults Only - All inclusive
Resort in Puerto Morelos
8.2
Very GoodFrom $306
$
Info
Summary of reviews
Breathless Riviera Cancun Resort & Spa - Adults Only - All inclusive is a highly recommended hotel for a comfortable and enjoyable stay in Cancun. The stunning hotel has a great beach front layout, allowing for scenic views and the perfect place to relax. Guests have praised the hotel's location, labeling it as a nice location and the perfect place to stay in Cancun. The breakfast buffet and lunch buffet offer a variety of good food options with the breakfast being described as amazing with lots of choices to choose from. The rooms are spacious and well-planned with most guests noting that they are clean and modern. The staff offers exceptional service with numerous guests praising their restaurant service and bartenders. The pool areas are a highlight of the property with guests raving about how great they were. The resort boasts great amenities and is overall highly recommended by guests. The all-inclusive experience extends down to the buffet, where guests can enjoy high-quality meals and excellent service. Breathless Riviera Cancun Resort & Spa is a great option for those who appreciate an adult all-inclusive resort and it is also a breathtaking destination for couples looking for a romantic getaway.
Categories
Luxury
Pool
Infinity Pool
Pool Swim Up Bar
Outdoor Pool
Beach
Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma
Resort in Puerto Morelos
8.6
Very Good$
Info
Summary of reviews
Nickelodeon Hotels & Resorts Riviera Maya offers a unique and engaging getaway, especially for families with children. Located conveniently near the airport, the resort shines with its themed attractions and expansive water park, Aqua Nick, which is a standout highlight with its vibrant themes and attractions for all ages. The family-friendly atmosphere extends to the well-designed kids' clubs and the friendly, attentive staff, who often receive personal commendations for enhancing the guest experience.
The breakfast experiences are notable for their quality and variety, offering an extensive buffet with fun elements like character meetings. Dining is generally praised, with the Italian restaurant consistently highlighted, though some guests suggest improvements in variety and service speed. The resort’s all-inclusive model is appreciated for its comprehensive coverage, although some premium offerings require extra payment, which might come as a surprise to guests.
Accommodations are modern, spacious, and feature the luxury of swim-out pools or sea views, though some minor issues like humidity and noise are noted. The rooms include comfortable adult beds, although improvements could be made to the children's bedding. Cleanliness is typically high across the resort, despite isolated complaints about certain rooms.
While the pools could benefit from warmer temperatures, they are complimented by direct access from rooms. The beach, however, is less favorable due to rocky areas and sargassum, limiting its use for beach activities. Despite these challenges, the strategic location and varied offerings make the resort a vibrant destination for families, promising a colorful and fun-filled vacation with memorable moments.
The breakfast experiences are notable for their quality and variety, offering an extensive buffet with fun elements like character meetings. Dining is generally praised, with the Italian restaurant consistently highlighted, though some guests suggest improvements in variety and service speed. The resort’s all-inclusive model is appreciated for its comprehensive coverage, although some premium offerings require extra payment, which might come as a surprise to guests.
Accommodations are modern, spacious, and feature the luxury of swim-out pools or sea views, though some minor issues like humidity and noise are noted. The rooms include comfortable adult beds, although improvements could be made to the children's bedding. Cleanliness is typically high across the resort, despite isolated complaints about certain rooms.
While the pools could benefit from warmer temperatures, they are complimented by direct access from rooms. The beach, however, is less favorable due to rocky areas and sargassum, limiting its use for beach activities. Despite these challenges, the strategic location and varied offerings make the resort a vibrant destination for families, promising a colorful and fun-filled vacation with memorable moments.
Categories
Beach
Spa
Family
From $491
$
Info
As its name suggests, this all-inclusive beachfront resort can make every guest's desires come true in its private and luxurious premises. It is specifically designed to accommodate adult couples only, featuring elegant rooms and suites, pools and jacuzzis, a gym and spa area, clothing optional spaces, as well as high quality services and a romantic and sensual atmosphere.
Summary of reviews
Desire Riviera Maya Resort All Inclusive - Couples Only is a great choice for those seeking a relaxed and comfortable ambiance with exceptional service. Although some areas and rooms may require modernization, the natural beauty of the resort outweighs any negatives. The staff is polite, friendly and helpful, going above and beyond to provide excellent service. The pool area is the highlight of the hotel, offering great service, pool games and lively pool parties. Guests rave about the excellent food and drinks available at the hotel and the rooftop Jacuzzi experience is hot and enjoyable. Overall, Desire Riviera Maya Resort All Inclusive - Couples Only provides a unique and attractive concept that is perfect for those seeking a liberating and fun vacation.
Categories
Honeymoon
Romantic
Pool
Panoramic View Pool
Pool Swim Up Bar
Outdoor Pool
$
Info
Summary of reviews
Oom Bubble Boutique Riviera Cancun - Adults Only offers an extraordinary escape into the serene embrace of the Riviera Cancun jungle, praised for its unique blend of luxury and nature. The secluded location allows guests to immerse themselves in peaceful isolation, where luxury meets nature in a magnificent setting featuring impressive sky views and enchanting cenotes. This tranquil retreat offers a novel experience of sleeping beneath the stars and engaging with the jungle's calm and secure environment.
Guests have consistently lauded the morning culinary offerings, with breakfast described as spectacular owing to the expertly prepared gourmet dishes made with fresh, high-quality ingredients. The addition of floating breakfasts and complimentary Nespresso coffee add an extra touch of luxury. While dinner options at the onsite restaurant are praised for their quality and presentation, the limited variety and higher prices might not appeal to everyone, although they are generally considered satisfactory.
The bubble rooms stand out for their remarkable design, comfort, and seamless integration with nature. The modern, stylish interiors create a cozy atmosphere, complemented by comfortable beds and spotless bathroom facilities. The meticulous cleanliness across the entire property contributes to the overall positive guest experience, along with the property’s enchanting design.
The exceptional service provided by the attentive and friendly staff greatly enhances the experience at this boutique hotel, contributing to a personalized and memorable stay. Guests celebrate the attentive care they receive, marking it as a hallmark of the hotel's hospitality.
The pool facilities offer a luxurious, tranquil ambiance, with features like the cenote-fed pool adding to the opulent experience. Although some have noted the private pool temperature could be warmer, the privacy offered complements the space well for intimate relaxation.
The overall sense of luxury is complemented by a romantic atmosphere ideal for couples seeking a magical, intimate retreat. Special touches such as the romantic dinner in a cenote provide unforgettable experiences. This enchanting sanctuary is perfect for those longing for a serene romantic escape, making Oom Bubble Boutique Riviera Cancun a highly recommended destination for adults seeking a blend of tranquility, luxury, and nature.
Guests have consistently lauded the morning culinary offerings, with breakfast described as spectacular owing to the expertly prepared gourmet dishes made with fresh, high-quality ingredients. The addition of floating breakfasts and complimentary Nespresso coffee add an extra touch of luxury. While dinner options at the onsite restaurant are praised for their quality and presentation, the limited variety and higher prices might not appeal to everyone, although they are generally considered satisfactory.
The bubble rooms stand out for their remarkable design, comfort, and seamless integration with nature. The modern, stylish interiors create a cozy atmosphere, complemented by comfortable beds and spotless bathroom facilities. The meticulous cleanliness across the entire property contributes to the overall positive guest experience, along with the property’s enchanting design.
The exceptional service provided by the attentive and friendly staff greatly enhances the experience at this boutique hotel, contributing to a personalized and memorable stay. Guests celebrate the attentive care they receive, marking it as a hallmark of the hotel's hospitality.
The pool facilities offer a luxurious, tranquil ambiance, with features like the cenote-fed pool adding to the opulent experience. Although some have noted the private pool temperature could be warmer, the privacy offered complements the space well for intimate relaxation.
The overall sense of luxury is complemented by a romantic atmosphere ideal for couples seeking a magical, intimate retreat. Special touches such as the romantic dinner in a cenote provide unforgettable experiences. This enchanting sanctuary is perfect for those longing for a serene romantic escape, making Oom Bubble Boutique Riviera Cancun a highly recommended destination for adults seeking a blend of tranquility, luxury, and nature.
Categories
Luxury
Romantic
Pool
Outdoor Pool
$
Info
Summary of reviews
The Fives Oceanfront in Puerto Morelos offers guests an exceptional beachfront escape that combines modern luxury with the tranquility of a charming beach town. The hotel's prime location grants breathtaking ocean views and easy access to the beach, perfect for those eager to explore the vibrant marine life at the nearby reef. Despite its slightly large presence at the end of the village, the property remains a peaceful retreat with proximity to local dining and activities.
The breakfast offerings delight guests with their flavorful variety and freshness, complemented by extraordinary views from the rooftop terrace. While service can occasionally be slow, the overall dining experience is elevated by delicious meals, particularly the popular ceviches and guacamole, served with pleasing cocktails by attentive staff.
Rooms at The Fives Oceanfront are spacious and stylishly designed, presenting a modern feel combined with ample comfort. The stunning ocean views, luxurious amenities, and immaculate cleanliness create an inviting environment for guests, making them express desires to return. Impressive pools, including the famed rooftop pool with its breathtaking views, provide additional relaxation opportunities alongside the spotless beach, enhanced by friendly and responsive staff.
The hotel's family-friendly features, such as spacious suites and thoughtful touches, make it ideal for relaxing family getaways. Guests consistently commend the exceptional beds for their comfort, contributing to restful nights. Although the property is bustling due to its popularity with all-inclusive vacationers seeking tranquility, the package offers excellent value, particularly for those who appreciate top-notch à la carte dining without additional charges.
Overall, The Fives Oceanfront stands out with its welcoming atmosphere, beautiful design, and attentive service, creating a memorable setting for relaxation and exploration right by the sea.
The breakfast offerings delight guests with their flavorful variety and freshness, complemented by extraordinary views from the rooftop terrace. While service can occasionally be slow, the overall dining experience is elevated by delicious meals, particularly the popular ceviches and guacamole, served with pleasing cocktails by attentive staff.
Rooms at The Fives Oceanfront are spacious and stylishly designed, presenting a modern feel combined with ample comfort. The stunning ocean views, luxurious amenities, and immaculate cleanliness create an inviting environment for guests, making them express desires to return. Impressive pools, including the famed rooftop pool with its breathtaking views, provide additional relaxation opportunities alongside the spotless beach, enhanced by friendly and responsive staff.
The hotel's family-friendly features, such as spacious suites and thoughtful touches, make it ideal for relaxing family getaways. Guests consistently commend the exceptional beds for their comfort, contributing to restful nights. Although the property is bustling due to its popularity with all-inclusive vacationers seeking tranquility, the package offers excellent value, particularly for those who appreciate top-notch à la carte dining without additional charges.
Overall, The Fives Oceanfront stands out with its welcoming atmosphere, beautiful design, and attentive service, creating a memorable setting for relaxation and exploration right by the sea.
Categories
Luxury
Beach
Family
$
Info
Categories
Beachfront
Rooms with Jacuzzi / Hot-Tub
All-Inclusive Packages
$
Info
Being rated one of the best 100 hotels in the world, this all-inclusive resort offers 8 uniquely designed oceanfront suites along with luxurious dining and leisure experiences.
Summary of reviews
In terms of accommodations, guests were impressed with the spacious and luxurious rooms with many praising the comfortable beds and beautiful decor. The resort's dining options also received high marks with guests raving about the delicious food and the variety of options available. The resort's staff was also a highlight for many guests with numerous reviews praising their friendliness and helpfulness. The resort's spa was also a popular feature with many guests enjoying the relaxing treatments and beautiful facilities. Overall, guests seemed to have a wonderful time at El Dorado Royale, All & More Inclusive Adults Only with many describing it as a luxurious and relaxing paradise.
Categories
Tennis
Beachfront
Beach
From $160
$
Info
Summary of reviews
Senses Riviera Maya - Oceanfront All Inclusive Boutique Hotel - Adults Only offers an enticing retreat with its stunning beachfront locale, drawing guests who prioritize a serene, scenic environment. The secluded setting accentuates the tranquil atmosphere, making it a perfect getaway for those seeking peace and quiet. The beachfront and infinity pool, both well-maintained, provide breathtaking sea views that leave a lasting impression. Guests particularly enjoy the luxurious, spacious rooms with comfortable beds, spa-like showers and private pools or jacuzzis, all contributing to a comfortable and picturesque stay.
The staff at Senses Riviera Maya stand out for their exceptional service, friendliness and attentiveness, enhancing the guest experience greatly. The team, including commendable service from individuals like Nacho, Fernando, Rodrigo and others, consistently receive high praise for making guests feel welcomed and taken care of.
The dining experience is somewhat mixed. While breakfast offers delicious selections like huevos rancheros and benefits from an appealing rooftop terrace setting, there are areas needing improvement in terms of variety and consistency. Dinner, although featuring some well-prepared dishes and themed nights, often suffers from limited options and repetitive menus. Nonetheless, the friendly service and occasional culinary highlights can make meal times enjoyable.
Guest feedback on cleanliness and maintenance reveals significant areas for improvement. Issues such as mold, dust and outdated conditions in rooms, combined with subpar upkeep of common areas, detract from the hotel's appeal. Addressing these issues could significantly elevate the guest experience and align with the hotel's advertised five-star standard.
While connectivity remains a notable drawback with unreliable WiFi frequently mentioned, the allure of the beach and pool areas often overshadow this inconvenience. The beach, although beautiful and serene, is occasionally hindered by rock and coral formations, seaweed and limited swimming space.
Overall, Senses Riviera Maya offers a lovely adult-only retreat with stunning scenery, exceptional staff service and luxurious room features. Addressing consistency in dining, cleanliness and maintenance would enhance its appeal further, bringing it closer to the five-star experience it strives to deliver.
The staff at Senses Riviera Maya stand out for their exceptional service, friendliness and attentiveness, enhancing the guest experience greatly. The team, including commendable service from individuals like Nacho, Fernando, Rodrigo and others, consistently receive high praise for making guests feel welcomed and taken care of.
The dining experience is somewhat mixed. While breakfast offers delicious selections like huevos rancheros and benefits from an appealing rooftop terrace setting, there are areas needing improvement in terms of variety and consistency. Dinner, although featuring some well-prepared dishes and themed nights, often suffers from limited options and repetitive menus. Nonetheless, the friendly service and occasional culinary highlights can make meal times enjoyable.
Guest feedback on cleanliness and maintenance reveals significant areas for improvement. Issues such as mold, dust and outdated conditions in rooms, combined with subpar upkeep of common areas, detract from the hotel's appeal. Addressing these issues could significantly elevate the guest experience and align with the hotel's advertised five-star standard.
While connectivity remains a notable drawback with unreliable WiFi frequently mentioned, the allure of the beach and pool areas often overshadow this inconvenience. The beach, although beautiful and serene, is occasionally hindered by rock and coral formations, seaweed and limited swimming space.
Overall, Senses Riviera Maya offers a lovely adult-only retreat with stunning scenery, exceptional staff service and luxurious room features. Addressing consistency in dining, cleanliness and maintenance would enhance its appeal further, bringing it closer to the five-star experience it strives to deliver.
Categories
Beachfront
Pool
Heated Pool
Panoramic View Pool
Outdoor Pool
Parking
From $451
$
Info
Categories
Golf
Sustainability Journey
Business
From $232
$
Info
Categories
Luxury
Pool
Infinity Pool
Pool Swim Up Bar
Private Pool
Beachfront
Categories
Map