Akumal20.36203800,
-87.33853000,
Carretera Chetumal - Cancún Km 250(Show on Map)
7.9
Good
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsBahia Principe Grand Coba - All Inclusive offers a superb family-oriented experience in a tranquil location near Tulum, allowing easy access to vibrant neighboring towns and natural beauty. The resort is praised for its cleanliness and well-maintained property, with friendly staff providing warm and attentive service that enhances the overall stay. Families find the resort ideal, enjoying activities tailored to children, such as exceptional kids’ clubs, a delightful children’s water park, and engaging kids' staff. The vast array of amenities and entertainment options ensures a pleasant experience for guests of all ages.
The dining experience at Bahia Principe Grand Coba is well-regarded, particularly the breakfast selections which feature a variety of fresh fruits, vegetables, and eggs. Though there are occasional critiques regarding sweet breakfast juices, the buffet offerings across meal periods receive positive remarks for their quality and variety. While the dinner menus provide delicious international and Mexican dishes, guests recommend improvements to the reservation system for à la carte dining to enhance accessibility to specialty restaurants.
Guests appreciate the spacious rooms, comfortable beds, and peaceful atmosphere, despite noting signs of aging in the facilities. Cleanliness remains a positive aspect, though certain areas, like sun loungers and bathroom fixtures, could benefit from updates. The pools are a standout feature, praised for their beauty, cleanliness, and ample space. The vibrant pool area caters to families and adults, offering engaging entertainment and a serene ambiance.
While the beach is a bit distant, shuttles offer easy access to a lovely, clean, and organized beach area. Despite its rocky terrain and seaweed challenges, the proximity to Tulum adds charm to the location. Overall, Bahia Principe Grand Coba presents a welcoming and enjoyable environment that appeals to families and guests seeking relaxation and fun. Enhancements to certain facilities and processes could further elevate the experience at this expansive resort. Show more
Read review summaries for all categories
Categories
Resort near Golf Courses
Located within the Bahia Principe complex, offering guests access to the Riviera Maya Golf Club, an 18-hole Robert Trent Jones II design, with potential discounts.
Resort with Spa
Guests can use facilities across the Bahia Principe complex, which includes the Bahia Spa. While not the primary focus, spa services and facilities are available within the larger resort area.
Family Friendly Resort
This all-inclusive resort features a free water park, a kids' club, and mini golf, making it exceptionally family-friendly. It also offers multiple pools and organized activities for children and spacious rooms suitable for larger families.
Family-Friendly room types:
Family rooms
Connecting rooms (with intermediate door)
Do you offer babysitting/child services?Yes, at a charge
Additional amenities for children:
Kid-friendly buffet
Swimming pool suitable for children
Sport activities for kids
Art related activities for kids
Answers last updated by our editors
Resort with Swimming Pool
This resort provides access to multiple pools and a range of activities, making it a family-friendly destination. The all-inclusive package includes meals, drinks, and entertainment.
Children's Pool Pool Water Slide Outdoor Pool
Business Resort
This hotel offers 899 sq m of total event space and one meeting room, suitable for small business gatherings. It provides necessary spaces for small business gatherings.
Resort with Parking
This all-inclusive resort provides parking facilities. It is part of the larger Bahia Principe complex, offering a range of amenities and services.
EV charging stations
Accessible Resort
This resort provides accessible rooms with expanded bathroom doors, showers with semi-open enclosures, and grab bars. It features wooden ramps for uneven areas, a club car with a ramp for transfers, and ramps for wheelchair access at the beach, theater, buffet, and lobbies.
Resort with Gym
The resort offers a fitness center equipped with essential machines for a basic workout. It aims to provide guests with options for both leisure and exercise.
Resort with Outdoor Pool
Offers outdoor pool facilities. All inclusive amenities.
Resort with Pool Water Slide
Features a lagoon-style water park with animal statues, slides, fountains, and bridges. Offers kid-friendly accommodations and experiences, with a massive complex and golf cart transportation.
Resort with Children's Pool
Features multiple pools, a kids club with supervised activities, and a variety of family-friendly amenities. Offers comfortable rooms and suites suitable for families.
Resort with EV Charging Stations
Resort with All Inclusive Packages
Luxury Resort
Resort near The Beach
Resort for Honeymoon
Romantic Resort
Resort with Tennis Courts
Resort for Yoga
5-Star Resort
Room Types
Junior Suite Superior (1 Adult)Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Featuring a terrace with garden views, this suite also features a minibar and a flat-screen TV with satellite channels. The unit has 2 beds.
Junior Suite Superior (1 Adult +1 Child)Featuring a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with garden views, this suite also offers a minibar and a flat-screen TV with satellite channels. The unit offers 2 beds.
Junior Suite Superior (1 Adult +2 Children)Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with garden views, this suite also provides a minibar and a flat-screen TV with satellite channels. The unit offers 2 beds.
Junior Suite Superior (1 Adult +3 Children)Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with garden views, this suite also provides a minibar and a flat-screen TV with satellite channels. The unit offers 2 beds.
Junior Suite Superior (2 Adults)Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Featuring a terrace with garden views, this suite also features a minibar and a flat-screen TV with satellite channels. The unit has 2 beds.
Junior Suite Superior (2 Adults + 1 Child)Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Featuring a terrace with garden views, this suite also features a minibar and a flat-screen TV with satellite channels. The unit has 2 beds.
Junior Suite Superior (2 Adults + 2 Children)Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Featuring a terrace with garden views, this suite also features a minibar and a flat-screen TV with satellite channels. The unit has 2 beds.
Junior Suite Superior (3 Adults)Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Featuring a terrace with garden views, this suite also features a minibar and a flat-screen TV with satellite channels. The unit has 2 beds.
Junior Suite Superior (3 Adults + 1 Child)Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Featuring a terrace with garden views, this suite also features a minibar and a flat-screen TV with satellite channels. The unit has 2 beds.
Guest Reviews
7.9
Good
Location
Bahia Principe Grand Coba - All Inclusive is set in a tranquil and family-oriented location near Tulum, offering easy access to nature and vibrant neighboring towns. Despite being somewhat isolated and a fair distance from urban attractions, the resort ensures a pleasant stay with beautiful pools and ample entertainment options, making it ideal for families with children. The establishment itself is very clean, and the staff extend a warm and friendly service, enhancing the overall experience with high-quality food and varied entertainment. The property forms a city of its own alongside three other Bahia Principe hotels, providing a vast array of amenities and activities to explore.
While the beach area may not be its strong suit, with limited access due to size and rocky terrain, guests can enjoy beautiful beaches with easy access elsewhere. The resort offers continuous transportation to the beach and allows upgrades for access to all three hotels, expanding opportunities for exploration. Those who are willing to navigate through the resort's urban layout will find it crafted for enjoyment, with bright gardens and vibrant spaces. Although not located directly on a prime beach, its inviting atmosphere and excellent facilities make it a worthwhile choice for a relaxing holiday.
Breakfast
Bahia Principe Grand Coba's breakfast offerings present a delightful start to the day, notably through its extensive variety of fresh fruits, vegetables, and eggs prepared in various styles. While there are several buffet stations, Akumal stands out for its top-notch service and well-curated selections that contribute to the buffet being consistently praised as amazing and very good, especially during breakfast. Boasting a generally impressive assortment of options, the buffet provides guests with ample choices across different meal periods, earning positive remarks for quality and variety.
Despite the occasional critique regarding the breakfast juices, which are noted to be overly sweet and seemingly made from soluble powders, the overall breakfast experience is well-regarded. Some guests find the option at Kukulcan to be less satisfactory compared to other dining venues within the resort. Additionally, although the breakfast line-ups can be long during peak seasons, the diversity offered compensates for the wait.
There's a hint of repetition in buffet offerings, but the inclusion of à la carte dining on certain evenings adds a refreshing alternative. While some logistical aspects, like the waiting time for freshly cooked omelets, could be improved, guests generally appreciate the broad selection available during breakfast, lunch, and dinner, ensuring a well-rounded dining experience at Bahia Principe Grand Coba.
Dinner
At Bahia Principe Grand Coba - All Inclusive, dining experiences present a mix of commendations and areas for improvement. The buffets consistently offer a wide range of both Mexican and international dishes, often praised for their quality and variety, and are always well-stocked. Guests frequently highlight the deliciousness of the food and the friendly service provided by the restaurant staff, contributing to a generally satisfying dining atmosphere. The specialty restaurants, like the Brazilian one, receive accolades for their top-notch offerings.
However, the reservation system for à la carte dining is a frequent point of contention, with limited opportunities to dine at specialty restaurants, often restricted to one or two reservations depending on the length of stay. This, coupled with the need for immediate booking upon check-in to avoid missing out, can cause frustration. While some thematic restaurants are well-received, others like the Italian and Mikado, have received mixed feedback regarding unfriendly service and unsatisfactory food quality.
Overall, while guests frequently appreciate the evening meals and find the food surpasses their expectations, there's a clear suggestion for more variety and improvements in reservation processes to enhance the dining experience.
Rooms
At Bahia Principe Grand Coba, guests appreciate the spaciousness of the rooms, which provide ample space for relaxation with large wardrobes and plenty of hangers. Visitors often mention the clean and well-maintained condition of the accommodations, highlighting the extreme comfort of the beds. The peaceful atmosphere of the junior suites is noted as a good solution for those seeking tranquil accommodation.
Despite these positives, the rooms show signs of aging and could benefit from updates to align with a 5-star experience. Some guests have noticed issues such as damp smells and outdated facilities, including noisy or leaking air conditioning units. While the rooms are generally clean, there have been occasional concerns about cleanliness, particularly in the bathrooms.
Overall, while the rooms at Bahia Principe Grand Coba offer a comfortable stay with their spacious layout and cleanliness, updates and renovations could enhance the experience further.
Beds
At Bahia Principe Grand Coba - All Inclusive, guests have shared varied experiences regarding the beds. Many have appreciated the comfort level, describing the beds as being very comfortable, extremely comfortable, and complemented by good quality bedding. Guests have also noted the size of the beds, highlighting the beds as being particularly large, which adds to the sense of relaxation and space.
However, there are some areas for improvement. A few reviewers noted that the beds tended to be hard, and there were mentions of a worn-out mattress with a depression, occasionally causing discomfort. Some described experiences with damp smells and improperly prepared beds, which detracted from the overall experience. For those traveling as a group, there were concerns about the limited sleeping arrangements, such as a third adult having to sleep on a small folding bed.
Overall, while the majority agreed on the comfort level and size of the beds, the quality and maintenance of some mattresses could be enhanced to ensure a consistently restful stay for all guests.
Cleanliness
Bahia Principe Grand Coba - All Inclusive generally receives high praise for its cleanliness and well-maintained property. Guests frequently commend the resort for being very clean, with tidy areas and efficient services. The facilities, including the pools and beach, are often highlighted for their cleanliness, contributing to an overall pleasant atmosphere. Additionally, guests appreciate the friendly staff who assist in maintaining this high standard of cleanliness.
Despite the positive reviews, there are occasional mentions of issues such as a musty smell in certain areas and concerns about the state of some amenities, such as worn-out sun loungers and bathroom fixtures. Mixed feedback about the cleanliness of some specific areas, like the restaurant and room floors, indicates that while the majority of the resort meets high standards, there are areas with room for improvement.
Overall, Bahia Principe Grand Coba is viewed as a clean, efficiently run resort, with the positive aspects of cleanliness outweighing the negative. However, certain facilities could benefit from updates to match the high standards set elsewhere on the property.
Staff
Bahia Principe Grand Coba - All Inclusive receives high praise for its friendly and attentive staff across various areas of the hotel. Many guests highlight the positive and engaging demeanor of the employees, noting their willingness to assist and their consistently warm smiles. The reception staff is specifically noted for being particularly helpful and efficient. Guests also commend the waitstaff in the buffet dining rooms, especially at Akumal, for their excellent service. Freezing follow-ups made guests feel welcomed, and some employees even took the effort to remember names and preferences, enhancing the personalized experience.
However, there are some mentions of inconsistency, with a few guests experiencing less favorable interactions. Certain staff members were described as being overwhelmed, leading to occasional lapses in responsiveness. There are also reports of a differential treatment between foreign guests and locals, with some guests feeling unattended. Despite these points of criticism, the overall impression remains positive, with the majority of feedback celebrating the positive, friendly nature of the hotel staff, making the stay at Bahia Principe Grand Coba enjoyable and memorable.
Wi-Fi
The Bahia Principe Grand Coba - All Inclusive generally offers complimentary Wi-Fi across the property, which many guests have found to work perfectly, allowing seamless connectivity throughout their stay. However, some visitors have noted limitations, particularly in room coverage, suggesting room for improvement in certain areas. Nonetheless, the quality of the Wi-Fi without additional charges is viewed as essential and positive by many.
Pool
Bahia Principe Grand Coba offers an impressive array of pools that cater to different preferences and needs, ensuring a delightful aquatic experience for visitors. Guests have praised the pools for their cleanliness and beauty, highlighting the ample space that avoids a crowded feel. With multiple pools available, each boasting large and attractive designs, there's plenty of room to relax or engage in various activities. The pool surroundings are enhanced by well-maintained green areas that contribute to a pleasing atmosphere.
Families can enjoy the amazing kids' water park, while adults have the option to upgrade to a quieter section of the resort. The pool area offers excellent drink service and a convenient buffet, adding to the overall enjoyment. Despite some concerns about the lack of umbrellas and shade, the warm sea and pool water provide a comforting experience. Although the pools have a uniform depth, they remain a popular feature among guests, thanks to the numerous choices and serene ambience.
Additionally, friendly staff and great entertainment options complement the pool experience, making visits fun and engaging. Whether seeking tranquility or excitement, the pool area serves as a hub of relaxation and enjoyment, cementing Bahia Principe Grand Coba as a favored destination for those looking to unwind by the water.
Beach
Bahia Principe Grand Coba offers a beach experience with some notable features. The resort provides a convenient daytime shuttle service to the beach, utilizing a kind of golf cart that ensures a stress-free commute, which is essential since the beach is located about a kilometer from the hotel rooms. Guests generally find the beach to be beautiful, organized, and clean, with a nice area that includes a small reef close to the shore. The location near Tulum adds to its appeal for those exploring the region.
However, beachgoers should be aware that the area is quite rocky, with stones both on the beachfront and beneath the sea surface. The presence of rocks can make entering the water challenging at times, and the beach is described as smaller than expected for the size of the resort. The availability of space at the beach can be insufficient when the resort is at full capacity. Seaweed is another concern, as it accumulates on the shore and maintenance crews struggle to keep it completely clear. Despite these challenges, the scenery on the way to the beach is pleasant, which might compensate for the distance and the rocky environment for some visitors.
Family
Bahia Principe Grand Coba offers a fantastic family holiday experience with a wide range of activities and amenities tailored to children. The resort is renowned for its family-friendly atmosphere, boasting exceptional kids' clubs and entertaining children's staff who ensure young guests have a memorable visit. The kids' club is a highlight, beloved by children who participate in crafting activities and playtime, while parents appreciate the caring individuals leading the programs. The children's water park is another standout feature, providing endless fun for little ones with its exciting slides and attractions. Additionally, youngsters love the kid-friendly pools and the opportunity for interaction with the hotel's wildlife, adding a unique touch to their stay. Families will also find the variety of delicious food a pleasant surprise, contributing to the overall positive experience. With clean, comfortable rooms and attentive staff, Bahia Principe Grand Coba remains a top choice for families seeking an engaging and enjoyable vacation destination. While the resort is sizeable, with multiple resorts on site, this doesn't detract from the excellent facilities dedicated to children's enjoyment. Overall, the resort provides a welcoming environment where kids can make new friends and parents can relax knowing their children are entertained and cared for.
5 Star
Bahia Principe Grand Coba - All Inclusive is frequently praised for its excellent dining options, with guests highlighting the exceptional quality of food across its restaurants. The facilities and cleanliness at this resort contribute positively to its reputation, with multiple reviews acknowledging the value it provides as a 5-star hotel experience. However, opinions on whether it fully meets 5-star standards are mixed; while some consider it a very good hotel for the price, others feel it falls short when compared to other properties in the same category. Notably, the rooms are identified as needing renovation to align with 5-star expectations. Despite these mixed perceptions, the resort comes highly recommended as a destination worth visiting.
All-Inclusive Packages
Bahia Principe Grand Coba offers an attractive all-inclusive experience praised for its unbeatable price and extensive options. This large complex allows guests to explore a variety of amenities and dining options by moving between different hotels within the Bahía Príncipe complexes for a minimal fee, providing an enhanced experience. Visitors appreciate the excellent food and drinks available throughout the day, with the diner next to the lobby frequently highlighted for its satisfying meals during breakfast, lunch, and dinner. The all-inclusive package also grants access to fantastic pools and beautiful sea views, although some guests note the occasional smell of sargassum near the sea, which is mitigated by the resort's strategic amenities placement. Additionally, guests value the presence of numerous à la carte restaurants that further enhance their culinary options. Overall, the all-inclusive package at Bahia Principe Grand Coba is positively reviewed for its comprehensive offerings and value for money.
Yes, Bahia Principe Grand Coba - All Inclusive has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Water Slide, Outdoor Pool.
Yes, a spa is available at Bahia Principe Grand Coba - All Inclusive.
No, Bahia Principe Grand Coba - All Inclusive doesn't allow dogs.
Yes, parking facilities are available at Bahia Principe Grand Coba - All Inclusive.
Yes, Bahia Principe Grand Coba - All Inclusive has a gym.