Barceló Maya Colonial - All Inclusive

Xpu Ha 20.49157700, -87.24645600 , Carretera Chetumal Km 266 (Show on Map)
8.5
Very Good


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Summary of reviewsBarceló Maya Colonial - All Inclusive consistently impresses guests with its enviable beachfront location, offering stunning views and well-maintained facilities, considered by many as the best spot in Mexico. The sprawling palm-dotted shores provide an ideal setting for relaxation and are perfect for snorkelling, with a vibrant marine life easily visible. Guests appreciate the ability to explore amenities across neighboring hotels, enhancing the resort's overall appeal.

The dining experiences at Barceló Maya Colonial receive praise, particularly the breakfast buffet noted for its diverse food options, including an excellent selection of fish and cheeses. Dinner offerings, especially at themed and specialty restaurants, are highlighted for their high-quality dishes and attentive staff. Despite minor drawbacks like limited coffee availability at breakfast and the need for more bartenders, the overall food quality leaves a positive impression.

Room accommodations are spacious, comfortable, and well-maintained, contributing to guest satisfaction. While there are occasional mentions of soft mattresses and musty smells, these concerns do not overshadow the comfort and cleanliness that many travelers experience. The cleanliness of the resort overall is a prominent feature, with immaculate grounds and tidy public areas enhancing the positive atmosphere.

The staff at Barceló Maya Colonial stand out for their friendly and attentive service, enriching guests’ experiences across various areas of the resort. Despite some inconsistencies in attitudes at the bars, the staff's welcoming nature remains a highlight.

Expansive pools provide entertainment for both adults and children, complemented by lively activities organized by the pool animation staff. The beautiful beach adds to the allure, offering pristine waters and a vibrant marine environment. Barceló Maya Colonial offers an all-inclusive package with diverse dining options, ensuring a satisfying experience alongside its excellent pool and beach amenities. Overall, Barceló Maya Colonial - All Inclusive provides a memorable resort experience with a focus on relaxation, enjoyment, and convenience.
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Categories
Resort with Pool Lap Lanes
Offers a pool suitable for lap swimming, as well as all-inclusive amenities.

Resort with Children's Pool
The hotel features the 'Barcy Water Park' with slides, castles, and waterfalls for children. It also offers access to the 'Pirates Island Water Park and Surf Ride Pool', which may incur additional charges.

Resort with EV Charging Stations

Resort with All Inclusive Packages

Luxury Resort

Resort near Golf Courses

Beachfront Resort

Resort near The Beach

Resort for Honeymoon

Resort with Spa

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

  Children's Pool    Pool Lap Lanes    Outdoor Pool  


Business Resort

Resort with Parking

EV charging stations  


Accessible Resort

Resort with Gym

Resort with Tennis Courts

Resort for Yoga

5-Star Resort

Resort with Outdoor Pool

Room Types
Superior Room This room features a private terrace or balcony.

Junior Suite Ocean Front Premium Level Features a living room, sofa bed, private balcony or terrace with 1 king size or 2 double beds (subject to availability) This Club Premium junior suite includes exclusive check-in and check-out areas, early check-in and late check-out, private concierge services, free internet access, 24-hour personalized service.

Superior Room (2 Adults + 2 Children) This room has a balcony, air conditioning and seating area.

Superior Room (3 adults + 1 child) This room has a balcony, minibar and satellite TV.

Junior Suite Ocean Front Premium Level (2 Adults + 2 Children) Features a living room, sofa bed, private balcony or terrace with 1 king size or 2 double beds (subject to availability) This Club Premium junior suite includes exclusive check-in and check-out areas, early check-in and late check-out, private concierge services, free internet access, 24-hour personalized service.

Junior Suite Ocean Front Premium Level (3 Adults + 1 Child) Features a living room, sofa bed, private balcony or terrace with 1 king size or 2 double beds (subject to availability) This Club Premium junior suite includes exclusive check-in and check-out areas, early check-in and late check-out, private concierge services, free internet access, 24-hour personalized service.

Junior Suite Ocean Front Premium Level (2 Adults + 1 Child) This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Featuring a terrace with sea views, this suite also provides air conditioning and a flat-screen TV with cable channels. The unit offers 2 beds.

Superior Room (2 Adults + 1 Child) The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer.

Superior Room (1 Adult + 1 Child) The spacious double room provides air conditioning, a minibar, a coffee machine, a wardrobe, as well as a flat-screen TV with cable channels.

Junior Suite Ocean Front Premium Level(1 Adult + 1 Child) The spacious air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a coffee machine and a wardrobe. The unit offers 1 bed.

Guest Reviews
8.5
Very Good
Location
Nestled in an enviable location, Barceló Maya Colonial - All Inclusive is renowned for its stunning beachfront setting and well-maintained facilities. Guests are consistently impressed by the hotel's beautiful landscaping and the spectacular views offered by its prime location. The beach is a highlight, described as not only beautiful but also excellent for snorkelling, with turtles, stingrays, and a variety of fish frequently spotted. The resort's expansive, palm-dotted shores between the Colonial and Tropical areas add to the allure of the seaside experience, considered by many as the best in Mexico. Large, clean rooms and a family-friendly environment further enhance the appeal, making it an ideal spot for relaxation. In addition to enjoying the lovely beach and clear waters, guests also appreciate the convenience of exploring the amenities across neighboring hotels, which adds to the overall appeal of this well-kept resort.

Breakfast
The breakfast experience at Barceló Maya Colonial - All Inclusive is well-regarded, particularly for its offerings at the buffet. Guests consistently praise the buffet as the best spot for breakfast, highlighting its selection of fish and variety of cheeses. Despite some comments suggesting improvements could be made to the baked goods and desserts, the breakfast buffet overall lives up to expectations with its diverse options. Although one downside mentioned is the lack of coffee available at breakfast, the convenience of having dining options available throughout the day, whether at the buffet or bar, is appreciated. While some guests encountered challenges with availability and times at the à la carte restaurants, resort guests generally find satisfaction in the quality of meals included in their stay.

Dinner
Dinner at Barceló Maya Colonial offers a culinary experience that generally receives positive feedback from guests. The specialty and themed restaurants are particularly praised for their high-quality dishes, providing memorable dining experiences. Guests highlight the attentive staff and the thoughtful dining setup, making meals enjoyable and pleasant. Both buffet-style restaurants and those requiring reservations are considered to be of very good quality, showcasing the diverse options available. Although there are occasional remarks about the need for more bartenders to enhance the dining atmosphere, the overall food quality leaves a good impression. It is noted that guests should be informed about the need to make dinner reservations, which could improve the overall dining experience.

Rooms
Barceló Maya Colonial - All Inclusive features rooms that are generally spacious and comfortable, offering ample space for guests to relax during their stay. The clean and well-maintained condition of the rooms reflects a commitment to guest satisfaction. Comfort levels are often praised, with many travelers highlighting the exceptional feel of the rooms, along with a great ambient temperature that enhances the overall experience.

However, there are occasional mentions of issues such as soft mattresses and a musty smell, suggesting that certain aspects may not align with some preferences. Despite these concerns, the spacious facilities and overall comfort make for a pleasant stay. It is worth noting that rooms can be positioned quite a distance from key areas, which could impact convenience for some guests. Nonetheless, those who prioritize comfortable and clean accommodations will find Barceló Maya Colonial offers a generally satisfying experience.

Cleanliness
Barceló Maya Colonial - All Inclusive generally impresses guests with its high standards of cleanliness and tidiness across most areas of the resort. Visitors consistently praise the clean and spacious rooms, highlighting the comfortable beds as a standout feature despite some criticisms regarding outdated furniture. The hotel grounds receive glowing reviews for their immaculate maintenance, contributing to the overall positive atmosphere of the location. Public areas like the pool also add to the appeal, enhanced by engaging animation staff.

However, some reviews reveal inconsistency in room cleaning services, noting occasional lapses during extended stays. Despite these issues, guests frequently remark on the hotel's cleanliness, which remains a prevalent theme in their experiences. Overall, while there's room for improvement in certain areas, Barceló Maya Colonial is largely appreciated for maintaining a clean and inviting environment for its guests.

Staff
Visitors to Barceló Maya Colonial - All Inclusive frequently praise the hotel for its exceptional staff. Guests consistently describe the employees as friendly, warm, and attentive, enhancing their overall experience. The staff's kindness and helpfulness are noted throughout various areas of the hotel, from the reception to the dining areas. Visitors appreciate that the service is genuine, with waiters providing attentive service without overtly seeking tips, which encourages guests to tip more willingly. While most interactions with hotel staff are positive, there are occasional remarks about inconsistent attitudes at the bars and strict adherence to schedules for activities. However, outside of these minor issues, the gracious and accommodating nature of the staff remains a highlight and a key component of the positive guest experience at this resort.

Pool
At Barceló Maya Colonial, guests are welcomed by expansive and stunning pools that are a highlight of their stay. These vast swimming areas offer a range of activities, providing entertainment for both adults and children. For families traveling with young ones, the children's pool is designed to accommodate various age groups, making it a popular choice among visitors. The hotel’s dedicated pool animation staff further enhances the experience with lively poolside games and activities that keep guests engaged.

The hotel also boasts a beautiful beach and well-maintained facilities that complement the pool area, ensuring comfort and enjoyment throughout the stay. The cleanliness of the beach, notably free from seaweed, adds to the allure of lounging by or swimming in the ocean. Barceló Maya Colonial offers an all-inclusive package with diverse dining options, including both complimentary and premium choices, ensuring that guests have a myriad of food experiences to match their poolside enjoyment. The hotel's attentive staff are always on hand to ensure guests have the best experience possible. Additionally, staying at Barceló Maya Colonial allows for access to activities across the broader hotel complex, expanding the options for relaxation and entertainment.

Beach
The beach near Barceló Maya Colonial - All Inclusive is frequently hailed as an exceptional highlight of the resort experience. Pristine and expansive, the coastline offers breathtaking beauty that many visitors have found to be among the best in Mexico. The clear waters teem with marine life, creating an ideal environment for snorkelling enthusiasts who can easily spot turtles, stingrays, and various fish species. Despite occasional seaweed, the dedicated efforts of the hotel staff to maintain cleanliness ensure a pleasant experience for guests. The beach's natural beauty combined with spacious and comfortable facilities provides an idyllic setting for relaxation and exploration, making it a memorable aspect of any stay.


Yes, Barceló Maya Colonial - All Inclusive has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Lap Lanes, Outdoor Pool.

Yes, a spa is available at Barceló Maya Colonial - All Inclusive.

No, Barceló Maya Colonial - All Inclusive doesn't allow dogs.

Yes, parking facilities are available at Barceló Maya Colonial - All Inclusive.

Yes, Barceló Maya Colonial - All Inclusive has a gym.

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