5-Star Hotels in Funchal

Savoy Palace - The Leading Hotels of the World - Savoy Signature

Hotel in Funchal

9.2

Excellent

From $303

$

5-Star Hotel

Considered one of the best hotels in Funchal, Savoy Palace offers a blend of refinement and modern comfort. As a member of The Leading Hotels of the World, it provides luxurious rooms, exceptional service, and elaborate traditions unique to Madeira Island. It features multiple pools, a spa, and personalized experiences.

Summary of reviews related to the '5 Star' categorySavoy Palace - The Leading Hotels of the World - Savoy Signature is a five-star hotel that promises exceptional luxury and service. While some guests find the hotel to be superb and wonderful with great facilities, others believe that it falls short of 5-star service and lacks little touches that should be routine in a hotel of this caliber. The hotel, however, is generally considered a fantastic and enjoyable stay with staff that are polite and accommodating, making guests feel welcome. Some guests also commented on the lack of flexibility in services, breakfast and staff training. Despite its flaws, the hotel stands out with its premium services and class that make it a hotel of 5-star level deserving its Leading Hotels of the World title.
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The Cliff Bay - PortoBay

Hotel in Funchal

9.3

Excellent

From $333

$

5-Star Hotel

The Cliff Bay enjoys a fantastic location upon a cliff top providing panoramic views of the Bay of Funchal. Guests can enjoy the wealth of facilities on offer, along with Madeira's only two Michelin star restaurant. It offers panoramic views, elegant rooms, and exceptional service.

Summary of reviews related to the '5 Star' categoryThe Cliff Bay-PortoBay is a classic 5-star hotel in Funchal with over 100 certifications and awards from various travel companies and review sites. While some guests found the hotel exceptionally good and the staff kind and friendly, others felt that the facilities and services did not live up to the high standards of a 5-star hotel. The spa and Michelin restaurant were highlights, but some felt that the bathrooms and cleanliness could use an update. Prices were also noted as being high, but overall the hotel was described as a real 5-star holiday experience. Booking restaurants via phone and a few other small issues were mentioned, but the majority of guests rated The Cliff Bay-PortoBay as a best five-star stay and a high-level accommodation option in the Funchal hotel scene.
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Reid's Palace, A Belmond Hotel, Madeira

Hotel in Funchal

9.5

Excellent

From $522

$

5-Star Hotel

A historic and iconic hotel, Reid's Palace offers timeless elegance and supreme style. Known for its cliff-top location, it provides stunning ocean views, extensive spa treatments, magnificent swimming pools, and a range of sporting activities. It's ideal for both family holidays and spa breaks.

Summary of reviews related to the '5 Star' categoryReid's Palace, A Belmond Hotel in Madeira is a premier historic jewel and a world-class hotel. Guests rave about the spectacular property and exceptional service, making it the best hotel they have ever stayed in. Couples who have stayed in over 300 "5-star hotels" during their travels noted that Reid's Palace is impeccable. The hotel receives superb and exceptional ratings from guests who praise the staff's friendly and helpful nature. Visitors marvel at the hotel's location and the speed of the room service. The services and attention at the hotel are precisely what you would expect from a modern palace. However, some guests noticed erratic service levels and a slow response to the mask mandate. The breakfast buffet during Covid and the unattractive rectangular pool are also drawbacks. Nonetheless, Reid's Palace is a true five-star hotel that provides all the amenities and services that one would expect from such a grand hotel.
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Les Suites at The Cliff Bay - PortoBay

Hotel in Funchal

9.7

Excellent

From $691

$

5-Star Hotel

An exclusive 5-star all-suite hotel providing spacious and luxurious accommodation with stunning ocean views. Guests benefit from a private infinity pool while also having full access to the extensive facilities of the adjacent Cliff Bay hotel, including its direct sea access.

Quinta Jardins do Lago

Hotel in Funchal

9.6

Excellent

From $295

$

5-Star Hotel

Quinta Jardins do Lago is known for its beautiful gardens and tranquil atmosphere. It offers elegant rooms, personalized service, and a peaceful retreat away from the bustling city center. The hotel is ideal for guests seeking a relaxing and intimate experience.

Summary of reviews related to the '5 Star' categoryIf you're seeking the ultimate luxury experience, look no further than Quinta Jardins do Lago. This exceptional five-star hotel boasts outstanding facilities and services that will leave you feeling indulged and relaxed. The beautiful park and hospitable staff will leave a lasting impression on you as you revel in old-world luxury at its best. With its prime location in Funchal, this hotel is truly a paradise oasis. The hotel has received rave reviews and it's clear why - exceptional service, stunning surroundings and a unique atmosphere make for a truly unforgettable stay. From the moment you arrive, you'll feel like you're part of a fairytale adventure. The only downside mentioned by guests was the outdated shower curtains in the bathrooms, but this is easily overlooked in such a perfect stay. Overall, it's easy to see why guests have described Quinta Jardins do Lago as the best hotel they've ever stayed in. Regardless of whether you're on vacation, business travel or just exploring a new city, this hotel is a must-visit destination.
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Quinta da Casa Branca - Small Luxury Hotels of the World

Hotel in Funchal

9.4

Excellent

From $237

$

5-Star Hotel

This boutique hotel is surrounded by lush green vegetation and boasts an award-winning contemporary architectural design. It's perfect for those seeking relaxation and serenity, with lush botanic gardens and spa treatments. It offers international cuisine and afternoon cocktails with mountain views.

Summary of reviews related to the '5 Star' categoryIf you're looking for a relaxing and luxurious stay in Madeira, look no further than Quinta da Casa Branca - Small Luxury Hotels of the World. This exceptional five-star hotel boasts stunning gardens and beautiful grounds, making it a lush and modern retreat in the heart of Funchal. The staff are great, always ready to help make your holiday special. The combination of tradition and modernity is fantastic and the gastronomy is excellent. The hotel is truly a gem and guests have called it "sublime" and "exceptional" time and time again. Whether you're looking for a romantic getaway or a family vacation, this hotel is one of the best places to stay in Madeira. Don't hesitate - book your stay at Quinta da Casa Branca - Small Luxury Hotels of the World today!
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The Vine Hotel

Hotel in Funchal

9.0

Excellent

From $195

$

5-Star Hotel

Awarded as Europe's Leading Design Hotel, this luxurious property is located in the heart of Funchal. It features a stunning rooftop infinity pool with panoramic city and bay views, a unique Wine Therapy Spa, and stylish, individually designed rooms inspired by the island's winemaking heritage.

Summary of reviews related to the '5 Star' categoryThe Vine Hotel in Funchal boasts a stylish design and exceptional rooftop bar and swimming pool for guests to enjoy. Although some reviewers noted that certain amenities like tea/coffee in the room and mini bar service should be free and readily available, others raved about the hotel's ideal location in the city center with plenty of nearby restaurants, helpful and friendly staff, great breakfast buffet and parking availability. Despite some mixed opinions on whether the hotel truly deserves a five-star rating, most guests deemed their stay here as exceptional, superb, fantastic and one of the best in Funchal. Overall, The Vine Hotel offers a high standard of comfort and luxury that is highly recommended for anyone visiting Funchal.
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Casa Velha do Palheiro Relais & Chateaux

Hotel in Funchal

9.2

Excellent

From $248

$

5-Star Hotel

A distinguished member of Relais & Chateaux, this hotel is part of the historic Palheiro Estate, set within extensive, award-winning gardens. It provides refined accommodation, access to the Palheiro golf course, and offers a tranquil luxury experience focusing on nature and exclusivity.

Summary of reviews related to the '5 Star' categoryCasa Velha do Palheiro Relais & Chateaux is a stunning hotel that truly deserves its Relais & Chateaux label. Guests are blown away by the beautiful surroundings, including the impressive Palheiro gardens. The hotel's country house atmosphere is both stylish and relaxing, making guests feel like they're in a home away from home. However, some guests felt that the facilities and services didn't quite meet their expectations for a five-star hotel, including the limited breakfast. Despite this, most visitors agree that Casa Velha do Palheiro is an exceptional hotel and one of the most beautiful in the world.
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Royal Savoy - Ocean Resort - Savoy Signature

Hotel in Funchal

9.0

Excellent

From $233

$

5-Star Hotel

Occupying an enviable oceanfront position within extensive lush subtropical gardens, Royal Savoy offers fountains, water cascades, and swimming pools. It provides a luxurious stay with stunning views and a range of facilities for relaxation and recreation.

Summary of reviews related to the '5 Star' categoryIncredible, stunning, fantastic - These are just a few words that guests use to describe the Royal Savoy - Ocean Resort - Savoy Signature. The hotel is rated 5 stars and it lives up to its exceptional reputation with its beautiful views of the ocean and top-notch facilities. However, one guest did note that they encountered a poor attitude from the restaurant staff when requesting a non-alcoholic drink. But overall, visitors highly recommend this wonderful discovery in Madeira as a top hotel with a great location. The hotel is excellent, providing guests with everything they could want or need during their stay.
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Barceló Funchal Oldtown

Hotel in Funchal

9.0

Excellent

$

5-Star Hotel

Located in the historic center of Funchal, Barceló Funchal Oldtown offers a modern interior design with elements of the island's architecture. It features a rooftop pool with magnificent views. The hotel is ideal for exploring the city's attractions and enjoying a stylish stay.

Summary of reviews related to the '5 Star' categoryBarceló Funchal Oldtown has received mixed feedback regarding its five-star rating and facilities, but several positive remarks highlight its offerings. Many guests praised the overall quality, indicating that the hotel is deserving of its five-star status with several guests willing to return. The hotel boasts great facilities, such as a rooftop pool, which adds to the appeal of its outstanding location. Staff performance received high marks for being amazing and providing exceptional service.

Despite the accolades, some reviews pointed out areas where the hotel did not meet the expectations of a five-star rating. Criticisms included the absence of parking options, a small breakfast area, a limited pool space and a temperamental AC system. Some guests also mentioned the need for overall improvement in facilities and services to truly match a five-star experience.

Overall, the hotel's location and quality of service shine, although it might benefit from addressing the highlighted shortcomings to fully validate its five-star claim.
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Quintinha Sao Joao Hotel & Spa

Hotel in Funchal

9.2

Excellent

From $148

$

5-Star Hotel

Set within serene gardens, this 5-star hotel is known for its tranquil atmosphere and dedicated spa facilities. It offers a peaceful retreat focused on relaxation and wellness, while remaining close to Funchal's amenities.

Summary of reviews related to the '5 Star' categoryThe Quintinha Sao Joao Hotel & Spa in Madeira may not live up to some guests' expectations of a 5-star experience with some noting outdated decor and uncomfortable furniture. However, many consider it to be a charming and luxurious stay with exceptional service, worthy of its star rating. The hotel is located in a beautiful setting and provides a peaceful haven for guests. While some commented on guests not adhering to a dress code during breakfast, overall, the hotel appears to provide a superb and memorable experience.
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Quinta da Bela Vista

Hotel in Funchal

8.4

Very Good

From $213

$

5-Star Hotel

Quinta da Bela Vista offers charming accommodation with stunning views of the ocean. Encompassed by beautiful gardens, it provides a tranquil escape with personalized service. The hotel is perfect for those seeking a peaceful and scenic retreat.

VidaMar Resort Hotel Madeira

Hotel in Funchal

8.3

Very Good

From $250

$

5-Star Hotel

VidaMar Resort offers a 'dine around' experience and various facilities for a comfortable stay. It provides multiple pools, restaurants, and activities, catering to a wide range of preferences. The hotel is ideal for families and couples seeking a diverse and enjoyable vacation.

Summary of reviews related to the '5 Star' categoryThe VidaMar Resort Hotel Madeira has received mixed reviews from guests regarding its 5-star rating. Some guests felt that the hotel was quite old and not worth the 5-star rating, while others believed that the facilities fully lived up to their expectations. The hotel has stunning views and a generous outdoor pool area with beautiful swimming pools. The staff are friendly, helpful and attentive and the food is generally appetizing. However, some guests found the food not up to par for a 5-star hotel and criticized the lack of attention to detail when it came to cutlery, table settings and the lack of coffee served at the table. Many guests also found the internet service unacceptable and the decor uninspiring. Nonetheless, some guests highly recommend the hotel and describe it as excellent.
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Melia Madeira Mare

Hotel in Funchal

8.9

Excellent

From $138

$

5-Star Hotel

This modern hotel offers a luxurious stay with a swimming pool, spa area, and excellent service. Its contemporary design and convenient location make it a great base for exploring Funchal.

Summary of reviews related to the '5 Star' categoryMelia Madeira Mare is a stunning five-star hotel located in a beautiful location. While some reviews note that the rooms and breakfast may not meet full five-star expectations, the hotel's staff and overall amenities are consistently praised. The hotel staff go above and beyond to ensure the highest standards are maintained. While some suggest a renovation may be necessary, the hotel is an excellent choice for travelers looking for a 3+/4-star experience with the added benefits of a five-star hotel.
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Pestana Carlton Madeira Ocean Resort Hotel

Hotel in Funchal

8.5

Very Good

From $130

$

5-Star Hotel

Offering direct beach access, this hotel is perfect for adventure and family fun. It features activities like snorkeling, sailing, and windsurfing, as well as a playground and arcade game room for kids. It provides a blend of relaxation and adventure.

Summary of reviews related to the '5 Star' categoryThe Pestana Carlton Madeira Ocean Resort Hotel has mixed reviews from guests. Some rave about the exceptional staff and excellent service, calling it one of the best hotels they've stayed in. However, others found the lack of working heating and outdated facilities disappointing for a supposed 5-star hotel. Several guests noted the need for renovations and updates and some were unhappy with the cleanliness or comfort of their rooms. Many were unimpressed with the breakfast and the use of frozen potatoes for a high-end hotel. Despite the hotel's rating, some guests felt it fell short of true luxury standards. However, others had a fantastic stay and wholeheartedly recommend the hotel.
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Pestana Grand Ocean Resort Hotel

Hotel in Funchal

8.3

Very Good

From $179

$

5-Star Hotel

This hotel offers panoramic pools and a large spa area. It's known for its excellent service and luxurious amenities, providing guests with a relaxing and memorable stay. The resort is ideal for those seeking a blend of leisure and wellness.

Summary of reviews related to the '5 Star' categoryThe Pestana Grand Ocean Resort Hotel is an exceptional five-star hotel that provides fantastic facilities and services. The hotel's location is five-star with the best views from the balcony, overlooking the ocean and pool. Guest relations and staff are excellent, making visitors feel welcome and appreciated. However, some guests feel that the hotel falls short of five-star standards, such as the buffet dinner not meeting expectations and needing improvement. The beds and mattresses could be better and some areas need cleaning. Overall, the hotel justifies its five stars, but there is room for improvement in various aspects to match the high expectations of a luxury hotel.
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Quinta Funchal Gardens - Adults Only

Hotel in Funchal

8.4

Very Good

From $152

$

5-Star Hotel

This adults-only 5-star hotel provides a peaceful and exclusive environment for guests seeking tranquility. Set within gardens, it offers a serene retreat away from the family-oriented resorts.

Summary of reviews related to the '5 Star' categoryQuinta Funchal Gardens, billed as an adults-only retreat, presents itself as a five-star destination, yet several guests express disappointment, noting that the hotel does not match their expectations for such a rating. The facilities, described by some as outdated and run down, have left visitors questioning the hotel's star designation. The lack of certain amenities and detailed information further detracts from its premium status. Maintenance issues, such as door jambs that won't close properly, add to the overall dissatisfaction. While the tranquil setting may offer potential, these aspects indicate that a rejuvenation of the property and an upgrade in services might be necessary to align it with five-star standards. For dining, it seems advisable for guests to explore the city's culinary offerings rather than relying on in-house options. Despite these critiques, there is an appreciation for the uniqueness that non-brand hotels offer, suggesting a potential that, if realized, could elevate the guest experience significantly.
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The Reserve - within Savoy Palace - The Leading Hotels of the World

Hotel in Funchal

9.7

Excellent

$

5-Star Hotel

Located within the Savoy Palace, The Reserve offers enormous suites with private terraces and plunge pools overlooking the ocean. It provides exclusive access to a rooftop pool and the Jacaranda restaurant, along with the hotel's sprawling spa, making it perfect for honeymooners and those seeking next-level style.

Pestana Royal All Inclusive Ocean & Spa Resort

Hotel in Funchal

8.1

Very Good

From $204

$

5-Star Hotel

This resort offers an all-inclusive experience with ocean views and spa facilities. It features multiple pools, dining options, and activities, providing a convenient and relaxing stay. The resort is ideal for guests seeking a comprehensive vacation package.

Summary of reviews related to the '5 Star' categoryPestana Royal All Inclusive Ocean & Spa Resort, while promoting itself as a five-star destination, has received numerous reviews expressing disappointment regarding its overall quality and services. Guests consistently noted that the hotel does not meet the standards typically associated with a five-star rating. Many were dissatisfied with the variety and quality of meals, describing them as limited and tasteless despite the promise of themed dining experiences. Additionally, the rooms were often criticized for being dated with noticeable stains on carpets and faded furniture, contributing to an overall musky odor. Common areas, such as the restaurant and pool, were also points of contention with reports of excessive noise and a lack of adequate outdoor seating and the pool being unheated. A significant renovation and more friendly staff were frequently mentioned as necessary steps to meet the expectations for a five-star establishment. Overall, the consensus from the reviews is that Pestana Royal All Inclusive Ocean & Spa Resort does not currently justify its five-star claims.
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Pestana Casino Park Hotel & Casino

Hotel in Funchal

8.3

Very Good

From $137

$

5-Star Hotel

Located near the casino, this hotel offers a combination of entertainment and relaxation. It features a spa, multiple dining options, and stunning views. The hotel is suitable for guests looking for a vibrant and luxurious stay.

Summary of reviews related to the '5 Star' categoryThe Pestana Casino Park Hotel & Casino receives mixed reviews from its guests, particularly regarding its five-star rating. While some patrons appreciate the stunning views, delicious food and comfortable rooms, others feel the hotel fails to deliver the luxurious experience expected from a five-star establishment. Positive comments highlight satisfactory cleanliness and the attentive efforts of the staff, which contribute to an overall pleasant stay. However, many guests believe the service, amenities and facilities fall short of five-star standards, comparing them instead to a three or four-star level. Critics frequently mention the hotel's outdated decor, subpar room arrangements and other maintenance issues like old sunbeds and clogged sinks. Breakfast quality and variety also drew criticism with some feeling it did not meet five-star expectations. Ultimately, while some guests find the experience adequate for the price, there is a prevalent sentiment that Pestana Casino Park Hotel & Casino needs significant improvements to be truly worthy of its five-star rating.
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