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Situated on top of a dramatic cliff and surrounded by lush gardens, Reid's Palace, A Belmond Hotel is the epitome of elegance and luxury. With 158 elegant and tasteful rooms and suites, three outdoor swimming pools, a renowned spa, a Kids' Club and many more facilities, this hotel is certain to make your stay unforgettable and unique. Its Michelin-starred restaurants will provide guests with the most exquisite dining options, while a variety of activities in and around the hotel are also available for guests to enjoy.
Summary of reviewsReid's Palace, A Belmond Hotel in Madeira is a luxurious and beautiful hotel with exceptional service and a historic atmosphere. Guests rave about the hotel's stunning location and views, as well as the fantastic breakfast buffet. While dining experiences were mixed, the hotel's staff are praised for their warm welcome and outstanding service. The rooms are well-appointed and immaculate, although some guests noted noise and small room sizes. The hotel's cleanliness is outstanding and the spa and pool areas are highly rated. The beds are generally comfortable, although some guests noted issues with pillows and mattress toppers. Overall, Reid's Palace is considered a premier historic jewel and a world-class hotel, providing guests with a unique and wonderful experience of modern luxury amenities and outstanding service. Show more
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Hotel with Infinity Pool
The epitome of elegance, Belmond Reid's Palace's infinity pool will make your holidays unforgettable with its stunning views of the Atlantic Ocean.
Luxury Hotel
Beachfront Hotel
Hotel near The Beach
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Do you accept dogs in all rooms? Yes
Is there an extra charge? Yes, € 25 per night
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? Only one dog is allowed
Is there a maximum weight of dogs accepted? Yes, 10 Kg
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? Yes
Are the dogs allowed on beds? Yes
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Must not have fleas
Must have proof of current vaccinations
Must use designated areas
Owners are responsible for any damage caused by the dog
Is there a refundable deposit to guard against damages? No
Do you offer any dog related services?
Walking:
Do you provide any of these?
Emergency dog food
Food and water bowls
pet bed
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Νο
Answers last updated by Reid's Palace, A Belmond Hotel, Madeira
Superior RoomMore spacious room featuring a marble bath and private balcony or patio with sea or garden views.
A welcome pack is provided, consisting of traditional Portuguese pastries and a welcome card.
Deluxe Double Room with Sea ViewLarge room featuring a spacious covered balcony or patio with ocean or garden views and a marble bathroom stocked with luxurious bathroom amenities.
A welcome pack is provided, consisting of traditional Portuguese pastries and a welcome card.
Superior SuiteSuperior Suites offer an average of 43 square metres of living space with private balconies with stunning sea or garden views. These suites offer large bedroom areas with a separate comfortable living areas and well-appointed baths with separate showers and tubs.
Please note that some suites are also available with twin beds (2 single beds instead of a very large double bed). Please indicate your preference when booking. Bed type is by request only and is not a guarantee.
Deluxe SuiteEach Deluxe Suite is divided into two rooms, providing views over the gardens and the ocean. It features a balcony, air conditioning and an iPod dock.
Please note that some suites are also available with twin beds (2 single beds instead of a very large double bed). Please indicate your preference when booking. Bed type is by request only and is not a guarantee.
Presidential SuiteThe Presidential Suites feature Chinese hand-painted wallpapers and floor-to-ceiling windows. They offer views of gardens and the ocean.
The separate bedroom and sitting room can be combined to create a two-bedroom suite. A balcony, a DVD player and air conditioning are offered.
Deluxe Junior SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a bidet. Featuring a balcony, this suite also provides a minibar, a seating area and a flat-screen TV with cable channels. The unit offers 3 beds.
Family RoomThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a bidet. Boasting a balcony, this suite also features a minibar, a seating area and a flat-screen TV with cable channels. The unit has 4 beds.
SuiteThis spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite's kitchenette is available for cooking and storing food. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a seating area, a safe deposit box as well as sea views. The unit has 1 bed.
About Reid's Palace, A Belmond Hotel, Madeira
License: 6289
Guest Reviews
9.5
Excellent
Location
Reid's Palace, A Belmond Hotel in Madeira is known for its exceptional setting and beautiful location with stunning views of Funchal and the ocean. Guests admire the location, which is perfect for those who want to explore the town center as it is within walking distance. The hotel is situated on the cliff top looking over the sea, providing a great backdrop for guests. The surroundings and ocean views are beautiful and the hotel's location is fantastic. Reviewers praised the hotel's location and views and some found it to be incredibly stunning. They mentioned that the hotel's top location with swimming possibilities in the sea was incredible and some guests found that the view and location were outstanding. The hotel's localização espetacular and Превосходное местоположение was also widely appreciated by guests. Overall, the hotel's location and views are great, which makes it a perfect destination for tourists who want to enjoy a beautiful setting in Madeira.
Breakfast
Guests rave about the breakfast at Reid's Palace, A Belmond Hotel, Madeira with many describing it as fantastic, fabulous, exceptional, heavenly and sensational. The breakfast buffet offers a wide variety of high-quality food and drink options with amazing service and staff anticipating guests' needs. The setting is beautiful and many guests enjoyed having breakfast by the pool. Some guests even found the breakfast to be the best ever with highlights including Birchermuesli and perfectly cooked eggs. However, it should be noted that getting to the breakfast buffet may require long walks via stairs, lifts and lots of walking and some guests felt that the layout was COVID-unfriendly. Overall, the breakfast experience is highly rated by guests and considered a must-try.
Dinner
Guests at Reid's Palace, A Belmond Hotel, Madeira had mixed experiences with the hotel's dining options. Some found the New Year's Eve dinner to be overpriced while others enjoyed the Moonlight Dinner and raved about the food at the hotel's restaurant, Villa Cipriani, which serves some of the best Italian food. However, some reviewers were disappointed with the Michelin-starred restaurant, William, which is only open on Wednesdays and found the food to be average during evening meals. While the staff at Villa Cipriani were praised for their warm welcome and outstanding service, some guests encountered slightly chaotic service at William and low-quality service in general. Reviewers also noted that the restaurants were closed several nights a week, which meant that guests had to go into town to eat dinner. Despite these mixed experiences, many guests found the food to be good overall with one guest praising the exceptional lunch choices and another describing the restaurant on site as "very good." However, there were a few guests who found the food to be weak or terrible with one describing the Italian restaurant's food as "poor." Overall, it seems that guests had a variety of experiences when it came to dining at Reid's Palace.
Rooms
Reid's Palace, A Belmond Hotel in Madeira offers beautiful rooms that are well-appointed and immaculate with an old-fashioned colonial style decor. Some guests, however, reported that some rooms can be noisy at night and some rooms were slightly small in size. The upgraded spacious suites offer magnificent sea views and a comfortable sitting area. The temperature controls can be tricky, but the rooms have extremely comfortable bedding. Although some rooms show signs of wear and tear, the overall accommodation is tidy and clean. Guests enjoyed the delightful and clean rooms with marvellous views, but wish there were more drinking water in the rooms. Despite the flaws, the stunning views and accommodations made for an enchanting stay in a fairy-tale setting.
Beds
When it comes to the beds at Reid's Palace, A Belmond Hotel, Madeira, guests have a lot to say. For the most part, the beds are comfortable and provide a great night's sleep. However, some guests did note that the pillows could use an update to ensure maximum comfort. It's also worth noting that the beds around the pool are a bit crowded and feel like being on an airplane. A few guests also mentioned that the mattress topper could be a bit hot and uncomfortable during the night. Overall, the beds are generally comfortable and provide a great night's sleep for guests at Reid's Palace.
Cleanliness
When it comes to cleanliness at Reid's Palace, A Belmond Hotel, guests are overwhelmingly pleased. Reviewers describe the hotel as immaculate, outstanding and with nothing to complain about. They appreciate the COVID safety measures in place and the fact that the rooms are cleaned twice a day properly and thoroughly. The hotel is also described as very classy and clean with tidy and clean facilities. One reviewer even described the cleanliness as "ideal." However, there was a single review mentioning lack of cleaning maintenance in some areas. Overall, guests rave about the friendliness, cleanliness and comfort of their stay at Reid's Palace.
Staff
Reid's Palace, A Belmond Hotel in Madeira boasts of an exceptional staff who go beyond expectations to provide outstanding service to their guests. The courteous and friendly staff take hospitality to another level and anticipate guests' needs, making them feel warmly welcomed away from home. With a lovely location providing beautiful views, this hotel's best assets are its service and staff. From the front of house leadership to the evening turn-down service, the staff are well-trained, attentive and professional, ensuring that every guest has a first-class experience. However, some guests stated that a few untrained staff members in the pool restaurant and a surly middle-aged man dealing with luggage can affect the overall experience. Regardless, the staff at Reid's Palace, A Belmond Hotel, are an asset to this beautiful hotel.
Spa
The spa at Reid's Palace, A Belmond Hotel, Madeira, has received rave reviews from guests. Many describe it as great, fabulous and exceptional. Guests have praised the staff in particular with the Shiatsu massage being singled out for special praise. However, it's worth noting that the spa was unfortunately closed at the time of some guests' visits, due to renovation work. The spa features various piscines and maintains its high standards, earning a reputation as an excellent spa among its visitors.
Pool
The pool area at Reid's Palace, A Belmond Hotel, Madeira has received rave reviews from guests. The pools are kept immaculately clean and the sizes are good. The cliff swimming pool offers excellent sea swimming and the sea-water and fresh water heated pools are an added bonus with a pool boy in attendance. However, some guests had trouble finding staff to order drinks while by the pool. The pool area is lovely with direct access to the ocean in some cases. Some guests found the pool area to be crowded with too many children causing noise. Other facilities including tennis courts were also highly rated. Despite some issues with space during breakfast and outdoor dining, overall the gardens and pool areas were loved by guests.
5 Star
Reid's Palace, A Belmond Hotel in Madeira is a premier historic jewel and a world-class hotel. Guests rave about the spectacular property and exceptional service, making it the best hotel they have ever stayed in. Couples who have stayed in over 300 "5-star hotels" during their travels noted that Reid's Palace is impeccable. The hotel receives superb and exceptional ratings from guests who praise the staff's friendly and helpful nature. Visitors marvel at the hotel's location and the speed of the room service. The services and attention at the hotel are precisely what you would expect from a modern palace. However, some guests noticed erratic service levels and a slow response to the mask mandate. The breakfast buffet during Covid and the unattractive rectangular pool are also drawbacks. Nonetheless, Reid's Palace is a true five-star hotel that provides all the amenities and services that one would expect from such a grand hotel.
Luxury
Reid's Palace, A Belmond Hotel in Madeira is undeniably one of the most beautiful and luxurious hotels in the world. This iconic hotel has an atmosphere of old world charm and faded glory that prevails throughout the establishment. It offers its guests a unique and wonderful experience with modern luxury amenities and outstanding service. Many consider it to be the best hotel in Madeira and with good reason. The location, accommodation and exceptional service are impeccable. The hotel has a historic atmosphere, which adds to the ambiance of luxury. Guests also have access to high-class facilities and services. The hotel has beautiful and magnificent terraces for tea time and aperitifs. The rooms are impeccable and furnished with elegant and refined furniture. It truly is a five-star hotel with exceptional quality and comfort. It is no wonder guests describe it as "perfect" and "excellent." Though the hotel is charming and obsolete, it still deserves a real lift-up, considering the tariffs. Reid's Palace, A Belmond Hotel is a modern palace in a garden of paradise, where you can experience the ultimate in comfort and luxury.
Yes, Reid's Palace, A Belmond Hotel, Madeira has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Children's Pool, Panoramic View Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Reid's Palace, A Belmond Hotel, Madeira.
Yes, Reid's Palace, A Belmond Hotel, Madeira welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Reid's Palace, A Belmond Hotel, Madeira.
Yes, Reid's Palace, A Belmond Hotel, Madeira has a gym.
