Point Hotel receives high praise for its strategic location and accessibility. Nestled by the Brisbane River, it offers easy access to transport options such as ferries and Uber, making city attractions like South Bank, Story Bridge and the river walk conveniently reachable. Guests appreciate the peaceful setting of Kangaroo Point contrasted against Brisbane's bustling CBD. The hotel's proximity to essential amenities, including hospitals, restaurants and cultural venues, alongside the availability of free parking, enhances its appeal. These aspects, combined with the overall ease of exploring Brisbane from this central point, have made
Point Hotel a favored choice among travelers.
Many guests are enthusiastic about the breakfast offerings, describing the food as delicious and varied. The breakfast crew's professionalism adds to the dining experience. However, a shift from a buffet to an a la carte menu has drawn some critique with certain guests preferring the buffet style. Despite this, the breakfast remains a highlight for many.
Dining at Lamberts Restaurant is generally well-regarded with guests commending the excellent and diverse food quality. Room service is praised for its promptness and tasty offerings, although some guests found the prices high and occasionally had minor issues, such as cold food.
The rooms are recognized for their size, cleanliness and comfort. Spaciousness is a standout feature, though some guests note that the decor could use updating. Despite occasional reports of noise and minor cleanliness issues, most reviews emphasize the comfort and lovely views from the rooms.
Service is a strong point at
Point Hotel with the staff frequently described as friendly, professional and helpful. Specific team members, such as Mark and Jeremy, receive commendations for going the extra mile, significantly enhancing the guest experience.
Cleanliness across the hotel earns high marks from guests, who frequently describe the property as tidy and well-maintained. Occasional lapses in cleaning do occur, such as with carpets or the pool area, but these are generally minor. The pool itself is often praised for its pleasant temperature and cleanliness, although some guests note the need for more consistent maintenance.
The hotel provides reliable and fast free wifi, a valued amenity for staying connected. Although there are few mentions of spotty connections when streaming, these instances are rare.
Parking is another appreciated feature with guests valuing the secure, ample and complimentary parking options. This amenity is particularly advantageous during events or peak times, reflecting positively on the overall guest experience.
For families,
Point Hotel offers spacious accommodations and useful amenities such as complimentary laundry services. Its location near attractions like Story Bridge enhances its suitability as a family-friendly destination, despite occasional critiques regarding the lack of dedicated family activities.
When it comes to sleeping, guests frequently praise the comfort of the hotel’s beds, noting them as a major highlight of their stay. Large, plush and comfortable beds contribute to restful sleep experiences, although a few guests have noted issues with noise and pillow comfort.
In summary,
Point Hotel stands out for its prime location, exceptional service, cleanliness and comfort, making it a preferred choice for both leisure and business travelers visiting Brisbane.