Hotel Chino

Brisbane -27.49734700, 153.03668600 , 19 O'keefe Street, Woolloongabba (Show on Map)
7.9
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Chino consistently receives high praise for its strategic location, making it a prime choice for travelers with varied needs. Its proximity to the Princess Alexandra Hospital, Greenslopes Hospital and Brisbane CBD makes it convenient for both business and leisure stays. The accessibility to public transport and nearby shopping centers, dining options and local attractions adds to its appeal. Secure car parking and an array of convenient amenities further bolster its standing as an ideal accommodation choice.

The in-house dining options, particularly the pizza and pasta restaurant, are highly praised. Guests commend the excellent quality of the food, especially the gluten-free pizza. The restaurant's late hours and the helpful staff, who often provide dining suggestions, contribute to a positive dining experience.

Guests find the rooms at Hotel Chino spacious, comfortable and well-equipped with many highlighting the handy kitchens, washers and dryers and relaxing balconies. Although some noted occasional issues with room size, cleanliness and noise, the overall feedback is positive with staff consistently described as friendly and accommodating. The majority of reviews indicate a clean and tidy environment, although a few concerns about specific cleanliness aspects were noted.

The staff at Hotel Chino are frequently lauded for their exceptional friendliness and helpfulness. Receptionists, housekeeping and the hotel manager receive high marks for their accommodating nature, making check-ins smooth and interactions pleasant.

While the free wifi service has received mixed reviews with some guests finding it reliable and others less so, most appreciate its availability. The parking facilities are an unequivocal highlight with secure, free, onsite parking frequently commended for its convenience and added security.

Families find Hotel Chino welcoming with suitable activities for children ensuring they are entertained throughout their stay. The hotel's family-friendly atmosphere and helpful staff support a pleasant experience for families visiting relatives in Brisbane.

The beds at Hotel Chino receive mainly positive feedback with many guests describing them as highly comfortable, contributing to restful sleep. Despite some inconsistencies with mattress conditions and bed sizes, the overall comfort level is well-regarded.

The outdoor pool and BBQ facilities are appreciated by guests, although feedback on the pool’s maintenance and size is mixed. The pool area, coupled with the restaurant underneath, provides a pleasant setting for relaxation.

In summary, Hotel Chino stands out for its prime location, excellent dining options, comfortable rooms, friendly staff, secure parking and family-friendly atmosphere, making it a highly recommended choice for visitors to Brisbane.
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Categories
Hotel with Gym
Provides a fitness area for basic workouts. Offers a convenient location. Includes comfortable rooms for a pleasant stay.

Family Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Hotel with Parking

Accessible Hotel
To whom is your hotel/accommodation accessible?
People who use a wheelchair   People who are deaf   People who are blind   People with autism   People with asthma  
Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach? Yes
Please specify: bbq table but pool area accessible
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4-Star Hotel

Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
No
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Hotel with Outdoor Pool

Room Types
One-Bedroom Apartment Located on levels 1-4, this apartment includes a fully equipped kitchen with a dishwasher, oven, stove top and laundry facilities. A TV is provided in both the living area and the bedroom. A large covered balcony with outdoor furniture is provided. Air-conditioning and a TV is available in the bedroom and living area.The room also includes free secure covered parking, free WiFi and an in-room safe. Please note that the third guest will be accommodated on a roll-away bed. Please note that all rooms have a shower over bath. Wheelchair accessible rooms are available on request. Limited housekeeping is provided. You can request daily housekeeping service at an extra charge.

Two-Bedroom Apartment Located on level 1-4, this air-conditioned fully self-contained apartment boasts 2 balconies with outdoor furniture and a fully self-contained kitchen with a dishwasher, oven, stove top and a microwave. For entertainment there are 3 TVs. There are 2 bathrooms, one with a shower over bath and the other a walk in shower. Free WiFi, free covered parking and 2 in-room safes are provided. Please note that the fifth guest will be accommodated on a roll-away bed. Limited housekeeping is provided. You can request daily housekeeping service at an extra charge.

Studio Apartment Located on levels 1-4, these air-conditioned units feature a balcony with outdoor furniture and flat-screen TV with 20. There is a kitchenette and spacious bathroom with a walk in shower. Free covered parking, free WiFi and an in-room safe is provided. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability. Limited housekeeping is provided. You can request daily housekeeping service at an extra charge.

Hotel Room Located on the ground floor, these air-conditioned compact units offer a small bathroom and a flat-screen TV. A work desk and tea/coffee making facilities are provided. Free WiFi and free covered parking is available.

Deluxe Twin Room The spacious twin room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The twin room's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food. This twin room has a wardrobe, a safe deposit box, a flat-screen TV with satellite channels and a balcony. The unit has 2 beds.

Apartment - Disability Access The apartment features a tea and coffee maker and a dining area. The unit has 1 bed.

Guest Reviews
7.9
Good
Location
Hotel Chino receives high praise for its strategic and convenient location, making it a top choice for travelers with various needs. Many guests appreciate its close proximity to the Princess Alexandra Hospital (PAH) and Greenslopes Hospital, as well as its accessibility to nearby train stations, bus stops and motorways. This prime positioning also lends itself well to those visiting the Brisbane CBD with public transport and the central city only a short ride away.

The hotel's convenience extends to its closeness to various shops, supermarkets, cafes, shopping centers and food outlets. Guests find it beneficial for both short commutes for business purposes and leisurely visits to local attractions such as The Gabba and Southbank. The location also offers easy access to public transport, making it seamless for guests to explore broader areas of Brisbane.

Moreover, the hotel provides an appealing setting for those visiting family or attending healthcare appointments, given its vicinity to medical facilities. With secure car parking and a range of amenities, including proximity to local dining options, it caters to both overnight and extended stays. Hotel Chino stands out as an exceedingly convenient choice for visitors seeking easy access to Brisbane’s key locales while enjoying a comfortable and accessible stay.

Dinner
Guests at Hotel Chino have praised the dining options, particularly highlighting the excellence of the pizza and pasta restaurant located downstairs. Many found the gluten-free pizza to be the best they have ever tasted. The restaurant's location within the hotel and its late operating hours were appreciated, making it a convenient dining choice. Guests also mentioned that having the menu available in their rooms would encourage them to order more frequently. Additionally, the hotel’s receptionist was noted for being very helpful with dinner ideas, enhancing the overall dining experience at the hotel. While some guests also mentioned Southbank as an alternative dining area, the in-house pizza and pasta restaurant remained a standout feature in their reviews.

Rooms
Hotel Chino offers a variety of rooms that cater well to different types of guests, providing a comfortable and cozy stay. Guests consistently praised the spaciousness and cleanliness of the rooms with many finding them well-equipped and suitable for both short and extended stays. The apartments come with useful amenities, such as well-stocked kitchens, washers and dryers, which add to the convenience, especially for longer visits. The balconies are highlighted as a great feature, offering additional space and a pleasant spot to relax or work.

The location is convenient, being close to public transport and within walking distance to various areas of interest, such as the P.A. Hospital and some good dining options. In terms of comfort, the beds received positive remarks for being particularly comfortable.

However, a few guests noted that some rooms had issues with size, cleanliness and occasional noise, but these were often outweighed by the overall positive experiences. The staff also received compliments for being welcoming and helpful.

In summary, Hotel Chino provides a generally positive and comfortable stay with spacious rooms and convenient amenities, making it a reliable choice for both solo travelers and families visiting Brisbane.

Beds
Hotel Chino's beds have received mixed feedback from guests, but the consensus leans towards a positive experience. Many guests have highlighted the comfort of the beds, frequently describing them as very comfortable or excellent. This trend suggests that most visitors enjoyed restful sleep during their stay.

In addition to the comfortable beds, guests appreciated the spacious and functional rooms. The description of rooms being clean and equipped with good kitchen facilities further enhances the overall satisfaction. However, a few guests faced inconsistencies, such as receiving smaller beds than expected or encountering hard mattresses and dirty under sheets. Despite these occasional issues, the majority of guests found the rooms comfortable and the beds conducive to a good night's rest.

Overall, while there are some areas for improvement, especially in ensuring mattress quality and delivering on bed size expectations, Hotel Chino seems to provide a generally comfortable sleeping experience for its guests.

Cleanliness
Hotel Chino has garnered a range of mixed reviews when it comes to cleanliness, but the majority of comments highlight a high standard of upkeep. Many guests praised the hotel for its very clean and tidy rooms, describing their accommodations as comfortable and spacious. Some noted that the cleanliness extended beyond the rooms to the entire hotel, including hallways, reception area and pool. Several mentioned that they had no issues in terms of cleanliness, commending the staff for maintaining an immaculate environment.

On the other hand, a few guests experienced problems, such as dirty rooms on arrival, unclean furniture and unpleasant odors in some areas. Specifically, there were mentions of a musty damp smell in hallway areas and some guests found the bathroom and carpets needed more attention. Other isolated instances included a lack of kitchen utensils and a tired bathroom with fixtures affected by water. While these issues were noted, they seemed to be less frequent compared to the positive feedback.

Overall, Hotel Chino stands out for the majority of guests as a clean, comfortable and well-maintained place to stay. The friendly staff and convenience of the location add to the positive experience despite the occasional hiccup.

Staff
Hotel Chino consistently receives praise for its exceptionally friendly and helpful staff, which significantly enhances the overall guest experience. Many guests have mentioned the warm welcome and accommodating nature of the receptionists, particularly highlighting individuals like Fernanda and Mia for their super helpful attitude. The staff, including the hotel manager, is frequently described as lovely, polite and attentive, willing to go out of their way to assist with any needs.

Guests appreciate the considerate and flexible approach of the staff, noting that nothing seems too much trouble for them. The efficient front desk team contributes to a smooth check-in process and goes the extra mile to explain all the facilities available. The friendliness of the housekeeping team and other personnel stands out, making interactions pleasant and welcoming.

The overall sentiment towards the staff is overwhelmingly positive with terms like welcoming, accommodating and awesome repeatedly surfacing in reviews. The helpfulness extends to small gestures, such as providing a can of soft drink on a hot day, which guests found particularly thoughtful.

However, a few negative comments were noted concerning customer service and the state of some facilities, such as the pool's maintenance. Despite these isolated comments, the general consensus highlights that the staff's exceptional service, friendliness and helpfulness are key strengths of Hotel Chino, creating a welcoming atmosphere that many guests appreciate.

Wi-Fi
Guests at Hotel Chino have varied experiences with the hotel's wifi service. Many appreciated that the hotel offers free wifi for all guests. Some guests had positive experiences, noting that the wifi worked well and showed improvements since their previous stays. A few even praised the wifi as good, reliable and among the fastest they've encountered. However, other guests faced challenges, describing the wifi as average, limited or even poor and unusable. Some mentioned that it was very slow, taking ages to connect and making internet tasks cumbersome. Overall, while some improvements have been noted, the wifi quality remains inconsistent.

Parking
Hotel Chino offers excellent parking facilities that have received multiple positive mentions from guests. The hotel provides free, secure, onsite parking which many find convenient and reassuring. The underground parking is highlighted as secure and plentiful, making it a stress-free experience for visitors. Guests have praised the accessibility of the parking area and appreciated the ability to leave their cars beyond their stay for additional appointments or activities. Overall, the parking arrangements at Hotel Chino are considered a significant advantage by guests, complementing their stay with an added layer of ease and security.

Family
Hotel Chino offers a family-friendly atmosphere, making it a perfect choice for those traveling with children. The hotel boasts a variety of activities that kids love, ensuring they are entertained throughout their stay. Families visiting relatives in Brisbane will find the location ideal and the helpful staff contribute to a welcoming environment. Although there were mentions of children running around the hotel corridors, overall, the hotel is well-suited to family needs, supporting a family business ethos. Despite some logistical challenges with young kids, the activities available keep them happily occupied.

Outdoor Pool
The outdoor pool at Hotel Chino garners mixed feedback from guests with both commendable and critical remarks. Many guests appreciate the availability of BBQ facilities alongside the pool, enhancing their overall experience. The pool is described as clean and frequently used by some visitors, although others note issues with maintenance and cleanliness. The size of the pool is mentioned as being on the smaller side and opinions vary regarding its use. Despite its drawbacks, the pool's surrounding area, including a funky restaurant underneath, contributes to a positive atmosphere for those enjoying the space.


Yes, Hotel Chino has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Chino.

No, Hotel Chino doesn't allow dogs.

Yes, parking facilities are available at Hotel Chino.

Yes, Hotel Chino has a gym.

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