Bridgewater Apartments

Brisbane -27.46874400, 153.03681100 , 55 Baildon Street (Show on Map)
7.6
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsBridgewater Apartments in Brisbane stands out primarily for its exceptional location, offering convenient access to key attractions, restaurants, cafes, public transport and scenic views of the river and Storey Bridge. This central spot enhances the overall guest experience, making it an ideal base for exploring the vibrant local area.

The apartments are spacious and well-equipped, which guests appreciate for both short and long stays. However, opinions on the condition of the rooms are mixed. While many enjoy the comfort and functionality, noting the privacy of the main bedroom and good amenities, others report that the apartments are dated and in need of renovation. Issues such as poor lighting, old curtains and a general run-down appearance, alongside some cleanliness concerns, detract from the overall experience. Despite these issues, some guests highlight very clean and comfortable rooms upon check-in.

The staff at Bridgewater Apartments receive high praise for their friendliness, helpfulness and prompt responses to guest concerns. This exceptional level of service significantly adds to the positive guest experience. Individuals such as John and Russell are specifically commended for their excellent care.

The pool area, along with associated amenities like the hot tub, spa and sauna, is another highlight. Guests often describe these facilities as clean, well-maintained and relaxing, enhancing the appeal of the property. Lovely gardens and river views around the pool area further contribute to a peaceful atmosphere.

Parking at Bridgewater Apartments elicits mixed reviews. While some guests find it affordable and accessible, others face challenges with tight spaces, difficult-to-find spots and separate charges for parking. Overall, parking is manageable but could use improvements in management and convenience.

WiFi service receives mixed feedback with some guests experiencing good connectivity, while others encounter issues, particularly those needing reliable internet for work. Enhanced WiFi availability and clearer access instructions could improve guest satisfaction.

Beds at the apartments are another area of mixed experiences. Many guests find them very comfortable, contributing positively to their stay, while others report discomfort due to old and saggy mattresses, indicating a need for bed replacements in some rooms.

In summary, Bridgewater Apartments offers a great location and excellent service, making it a convenient and pleasant stay for many guests. However, inconsistent room conditions, cleanliness and parking management are areas needing attention to meet guest expectations more uniformly.
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Aparthotel with Swimming Pool

  Outdoor Pool  


Aparthotel with Free Wi-Fi

Aparthotel with Parking

Aparthotel with Gym

4-Star Aparthotel

Aparthotel with Outdoor Pool

Room Types
Studio Apartment This air-conditioned studio features a private balcony, a fully equipped kitchen and laundry facilities.

One-Bedroom Apartment This apartment features a private balcony, a fully equipped kitchen and laundry facilities. It has air conditioning in the living room, and a fan in the bedroom.

Two-Bedroom Apartment This apartment features a private balcony, 2 bathrooms, a fully equipped kitchen and laundry facilities. It has air conditioning in the living room, and a fan in the bedroom.

Three-Bedroom Apartment This apartment features a private balcony, 2 bathrooms, a fully equipped kitchen and laundry facilities. It has air conditioning in the living room, and a fan in the bedroom.

Queen Room This double room provides a TV.

Guest Reviews
7.6
Good
Location
Bridgewater Apartments in Brisbane comes highly recommended for its exceptional location, praised for its proximity to the city's key attractions. Guests frequently highlight the easy access to restaurants, cafes, public transport and the scenic views of the river and Storey Bridge. This central position makes it a convenient base for exploring the vibrant local area with a range of dining options and entertainment venues, including the Brisbane Jazz Club and the Story Bridge Hotel, all within walking distance.

The apartments are spacious and well-equipped, offering comfort alongside practicality, which is particularly valued by guests. The views, often described as stunning or amazing, add to the appeal with many rooms offering expansive vistas of the city skyline, river and bridge. The property's cleanliness, helpful staff and facilities such as parking and a swimming pool also receive positive mentions, enhancing the overall experience. The location is especially noted as being perfect for city visits with nearby free buses and river cruises providing easy access to further city exploration.

Rooms
Bridgewater Apartments offer varying experiences according to guest reviews with a few consistent highlights and areas needing improvement. The apartments are frequently praised for their spaciousness and comfort, making them functional for both short and long stays. Guests appreciated the separation and privacy of the main bedroom from the living area and the secondary bedroom. Amenities in the apartments are generally regarded as useful and sufficient.

However, the condition of the apartments often leaves much to be desired. Many reviews describe the rooms as dated, tired and in need of renovation. Issues such as poor lighting, old curtains and a general run-down appearance have been mentioned frequently. Cleanliness is another significant concern with numerous reports of dirty rooms, bathrooms with cracked tiles and unpleasant odors. The maintenance of the apartments has also been criticized for not meeting the expected standards, including poorly functioning fixtures like shower doors and uncomfortable beds.

On a positive note, some guests found the accommodation to be pleasingly spacious and well-equipped with very comfy beds in some instances. The friendly and helpful staff have also been highlighted positively.

Overall, while the spaciousness and functionality of the Bridgewater Apartments are strong points, there is a clear need for renovations and improved cleanliness to meet guest expectations more consistently.

Beds
Bridgewater Apartments receives mixed reviews regarding its beds with a noticeable emphasis on comfort from several guests. Many found the beds to be comfortable, describing them as comfy or super comfortable and some even claimed they were the best hotel beds they had ever slept in. However, there were also numerous reports of discomfort. Complaints about beds included descriptions of them being too soft, saggy, lumpy and old. Some mattresses were noted as needing replacement due to broken springs and overall wear and tear. Pillow quality also came under criticism for being thin and lumpy. Despite these issues, the positive comments regarding the comfortable beds and good scenery were highlighted by some guests, suggesting that while experiences vary, there are aspects of the beds that can enhance a stay at Bridgewater Apartments.

Cleanliness
Bridgewater Apartments offers a mixed bag when it comes to cleanliness. Many guests highlight the positive aspects, noting that some apartments are very clean and well looked after with comfortable beds and spacious interiors. Some reviewers appreciated the neatness upon check-in and a few mentioned the impressive cleanliness standards for certain rooms, leading to a really good experience depending on which room is assigned.

However, there are recurring issues that cannot be overlooked. A significant number of guests were disappointed with the cleanliness, finding dusty and dirty conditions upon arrival. Some mentioned outdated and run-down furniture, dirty kitchen equipment and even instances of mold in the bathroom. The presence of unclean conditions, such as dirty floors, dusty air conditioning units and leftover hairs from previous guests in the bathroom, were commonly reported. In some extreme cases, reviewers found vomit from previous occupants and dirty cutlery.

The general consensus seems to be that while some rooms can be quite clean and comfortable, there is notable inconsistency and a need for better maintenance across the property. Given these mixed experiences, potential guests might want to verify the cleanliness standards and request updates prior to their stay to ensure a pleasant experience.

Staff
Bridgewater Apartments is frequently lauded for its remarkable staff who significantly enhance the guest experience. Many reviewers praised the team for being exceptionally helpful, friendly and inviting. The staff at the front counter were highlighted as a consistent pleasure with particular commendations for individuals like John and Russell. The reception staff were noted for their excellence, responsiveness and ability to engage guests positively.

Guests appreciated the staff's prompt action whenever issues arose, reflecting a high standard of service. The team was described as well-trained and capable of handling concerns effectively. Specific mentions include the exceptional helpfulness and friendliness of the staff upon arrival and throughout the stay.

Although some reviews noted occasional lapses in friendliness and a few instances of unhelpful behavior, the overall sentiment was overwhelmingly positive. Guests frequently remarked on the lovely and courteous nature of the staff, contributing to a warm and welcoming atmosphere.

Bridgewater Apartments appears to offer a consistently high level of service with staff who regularly go above and beyond to ensure a memorable stay for their guests.

Wi-Fi
Bridgewater Apartments receives mixed reviews regarding its wifi service. Some guests report that the wifi worked well during their stay. However, several other guests faced issues, mentioning that the wifi did not work at times, which was particularly disappointing for those who needed to work from their rooms. There are suggestions for better wifi availability in common areas and clearer instructions for accessing the internet in the rooms, as some guests noted the absence of a physical book providing the password. Despite these concerns, the positive feedback about the wifi working for some indicates that improvement efforts could benefit future guests.

Pool
The feedback on Bridgewater Apartments highlights the pool area as a significant asset of the property. The pool receives consistent praise for its quality, cleanliness and the relaxing environment it provides. Guests frequently mention adjectives like "great," "nice," and "fantastic" to describe both the pool and its surrounding area. Additionally, the pool temperature is noted to be consistently pleasant, making it an inviting spot for guests at all times.

The amenities go beyond the pool; the adjoining hot tub, spa and sauna are particularly well-regarded for their ability to enhance guests' relaxation experiences. These facilities are described as clean, well-maintained and beautiful, adding to the overall appeal of the property.

The setting of the pool area is also commendable with lovely gardens and views of the river contributing to a peaceful atmosphere. Furthermore, the property accommodates families well, offering a large, family-oriented pool area. Despite an indication of recent flood damage temporarily affecting availability, when operational, the pool remains a notable highlight that significantly enhances the guest experience.

Parking
Bridgewater Apartments presents a mixed experience when it comes to parking. On the positive side, parking is available and some guests found it more affordable compared to CBD apartments. The car park is noted as good and accessible and parking around the building is manageable, particularly when ferries are not running.

However, several guests encountered issues with the parking arrangements. Some reported their allocated spots were hard to find and instances of double-booking led to frustration. The parking space is described as tight and somewhat complicated to use. Additionally, there were remarks about the inconvenience of having to pay for parking separately from the room rate. Despite these challenges, some guests mentioned that the temporary nature of their stay mitigated these issues.

Overall, while parking is available and generally more budget-friendly than in central locations, the management of parking spots and potential additional charges are areas that could use improvement.


Yes, Bridgewater Apartments has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Bridgewater Apartments.

No, Bridgewater Apartments doesn't allow dogs.

Yes, parking facilities are available at Bridgewater Apartments.

Yes, Bridgewater Apartments has a gym.

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