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Summary of reviewsThe Glen Hotel and Suites in Brisbane stands out as a highly recommended destination for both business and leisure travelers, thanks to its prime location, exceptional service, and top-tier facilities. Guests frequently praise the hotel's central positioning, which offers easy access to a variety of dining, shopping, and event venues, such as Nissan Arena, Sirromet Winery, and Anna Meares Velodrome. Despite its proximity to major motorways, the hotel maintains a tranquil atmosphere, providing a peaceful retreat away from the hustle of Brisbane CBD.
The breakfast options receive rave reviews, with guests appreciating the variety and quality of the food, including standout items like avocado toast and expertly brewed coffee at Charles Baker Cafe. The dining experience extends to dinner options at the adjacent pub and restaurants, offering guests a delightful culinary journey that includes exceptional pizzas, a fabulous evening at the Lily Room, and excellent value meals at The Deck pub.
Accommodation at The Glen Hotel and Suites is notable for its spacious, modern, and impeccably clean rooms. Guests revel in the comfort of plush beds and soft European pillows, ensuring a restful night's sleep. The rooms are well-appointed with noise insulation and stylish décor, contributing to a relaxing stay. Families find the large rooms ideal, with amenities like a restaurant, playground, and kid-friendly pool adding to the appeal.
The staff are repeatedly praised for their friendliness, professionalism, and dedication to hospitality, creating a warm and welcoming environment throughout the stay. The reliable complimentary WiFi, secure and convenient parking, and superb pool facilities further enhance the guest experience, making the hotel a preferred choice in the area.
Overall, The Glen Hotel and Suites offers excellent value and a seamless blend of comfort, convenience, and service, with many guests likening it to a five-star accommodation. Whether traveling for business or enjoying a family getaway, this hotel comes highly recommended, providing a memorable stay in Brisbane. Show more
Read review summaries for all categories
Categories
Romantic Hotel
Provides comfortable suites and a relaxing atmosphere. Its location offers a peaceful escape while still being accessible to the city's attractions.
Hotel with Outdoor Pool
Offers a well-maintained outdoor pool with comfortable lounging areas. The pool area provides a family-friendly atmosphere.
Boutique-style Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Heated Pool
Room Types
Superior King RoomRelax in the comfort of our Superior King Room, featuring a king-sized bed, premium bedding, and modern amenities. The room includes a stylish seating area, a luxurious bathroom with high-quality toiletries, and complimentary high speed wi-fi.
Superior Twin RoomOur Superior Twin Room, offers two queen beds with luxurious bedding, providing the perfect space for relaxation. The room features a modern seating area, a large bathroom with premium toiletries and complimentary wi-fi for your convenience.
King SuiteExperience the luxury of our King Suite, featuring a spacious layout with a separate living area and a king-size bed. Enjoy elegant furnishings, a modern bathroom with premium amenities, and complimentary wi-fi.
Guest Reviews
8.8
Excellent
Location
The Glen Hotel and Suites boasts a prime location that consistently earns high praise from guests. Its setting is perfect for a variety of needs, making it a versatile choice for both business travelers and leisure guests. Conveniently situated close to a range of eateries, shopping centers, and event venues, this hotel provides easy access to The Glen Pub and Cafe, nearby department stores, and a large shopping center, ensuring that dining and shopping options are just steps away.
The hotel's proximity to major motorways simplifies travel between the Gold Coast and Brisbane, and it provides easy access to events at Nissan Arena, Sirromet Winery, and Anna Meares Velodrome. Additionally, the establishment is ideally located for guests attending events, with excellent access to nearby attractions and facilities. Despite its closeness to the freeway, the hotel manages to maintain a quiet atmosphere, offering a tranquil urban retreat.
Guests have noted the convenience of free parking and the ease of accessing Sunnybank's rich culinary scene, with a mere 10-minute drive offering a bounty of dining choices. The staff is often highlighted for their friendliness, adding to the overall positive experience of staying in such a centrally located venue. Whether you're in town for an event or simply seeking a comfortable stopover on a journey between key locations, The Glen Hotel and Suites positions you perfectly—away from the hustle of Brisbane CBD yet close enough to all essential amenities.
Breakfast
The Glen Hotel and Suites has earned stellar reviews for its breakfast offerings, drawing much praise from guests for both the quality and variety of food available. Guests frequently admire the coffee, describing it as exceptional and worth savoring alongside their morning meal. The ability to order breakfast through room service adds to the convenience, with efficient delivery and no compromise in food quality. Among standout dishes is the avocado toast, which impresses diners as one of the best breakfasts encountered globally.
Dining options extend across meals throughout the day, providing visitors the flexibility to enjoy breakfast, lunch, dinner, and even dessert on-site, a feature that many find particularly convenient. The Sunday buffet option is a highlight, offering a wide selection that proves very popular among locals and visitors alike.
Charles Baker Cafe receives special mention for its outstanding granola and delightful donut options, filled with Nutella or strawberry jam, served alongside expertly brewed coffee. Guests also appreciate the option of a more traditional cooked breakfast available at the hotel's cafe, ranging from healthy choices to heartier fare.
The inviting green surrounds where breakfast is served add to the experience, complementing the plentiful and tasty food. With a menu described as fantastic and reasonably priced, the Glen Hotel and Suites seem to have created a satisfying culinary experience for travelers seeking quality and comfort during their stay.
Dinner
Nestled within the vicinity of The Glen Hotel and Suites, the dining options leave a lasting impression. Renowned for their exceptional quality and great value, the meals reflect the culinary prowess of the hotel and adjacent pub. A frequent highlight among guests is the delightful pizza, praised for its taste and complemented by the inviting atmosphere. The Lily Room delivers a fabulous evening dining experience, and diners are advised to book in advance given its popularity.
An abundance of dining choices, including breakfast and dinner options, ensure that guests are spoiled for choice. The Deck pub serves excellent value meals, making it a favorite among travelers seeking both quality and affordability. The restaurant on site offers variety and is well-loved by families, as evident in its local popularity. While some might encounter the occasional inconsistency in meal quality, such instances are rare amidst the rave reviews of lovely staff and memorable dining experiences.
Overall, The Glen Hotel and Suites promise a tantalizing journey for the taste buds, making it a culinary destination worth exploring for anyone visiting the area.
Rooms
Nestled conveniently with close proximity to dining options, The Glen Hotel and Suites offers a remarkably inviting stay with its rooms consistently praised for their modern charm and comforting ambiance. Guests consistently commend the spaciousness of the rooms, highlighting generous dimensions that cater well to families and solo travelers alike. Each room boasts modern amenities, tastefully decorated interiors, and comfortable furnishings, including beds that promise restful sleep with their plush, soft European pillows.
Cleanliness receives consistent accolades, with rooms described as exceptionally clean, reflecting a high standard of maintenance and care. Many reviews note the effective noise insulation, ensuring a peaceful environment despite the hotel's location near the motorway. The presence of facilities tailored to meet every requirement enhances the comfort and convenience of the stay. With helpful and friendly staff, the experience adds up to a restful and relaxing escape in a beautifully appointed setting. The overall ambiance is a seamless blend of style and functionality, making The Glen Hotel and Suites a much-praised choice for accommodation.
Beds
The Glen Hotel and Suites seems to have truly mastered the art of providing a restful night's sleep. Guests consistently praise the hotel for its incredibly comfortable beds, frequently emphasizing the overall coziness and support offered by the mattresses. The beds, along with the pillows, are described as "super comfy" and "the most comfortable ever," highlighting the hotel's dedication to ensuring its patrons are well-rested. Many reviewers note the spacious king-sized beds, complemented by soft European pillows, which contribute to an unparalleled sleep experience. The cozy beds combined with quiet rooms and blackout curtains provide the perfect setting for guests to recharge. The hotel also receives acclaim for its overall presentation, with guests highlighting the cleanliness and spaciousness of the rooms. The Glen Hotel and Suites clearly knows how to cater to guests seeking comfort and relaxation during their stay.
Cleanliness
The Glen Hotel and Suites consistently excels in maintaining exceptional cleanliness throughout its premises. Guests frequently highlight the hotel’s pristine and spotless environments, from the rooms to the common areas. Nearly every corner of the property is praised for its immaculate condition, conveying a clean and fresh atmosphere enhanced by a pleasant scent. The modern, stylish rooms are not only comfortable and spacious but are also meticulously kept neat and tidy by attentive staff. The facilities complement the overall clean and contemporary feel, with well-maintained amenities that ensure a comfortable stay. Staff members receive commendations for their friendly demeanor, which adds to the positive experience. Though some guests noticed minor issues such as occasional wear of furniture and isolated instances of noise, the overall impression remains focused on the hotel’s dedication to maintaining high standards of cleanliness and comfort, making it a preferred destination for those seeking a polished and cozy setting.
Staff
At The Glen Hotel and Suites, guests consistently rave about the exceptional quality of service provided by the hotel staff. Described as super friendly, accommodating, and professional, the staff creates a welcoming and supportive atmosphere from check-in to check-out. Guests frequently mention the ease and efficiency of the check-in process, with staff going above and beyond to ensure a comfortable and memorable stay.
Individual staff members, like Shaun/Sean and Terry at the front reception, are often highlighted for their outstanding customer service. Their efforts, combined with those of the entire team, make guests feel valued and at ease, whether assisting with room accommodations, dining recommendations, or changes in travel plans.
The front desk and bar staff are recognized for their politeness and attentiveness, making interactions pleasant and efficient. This level of service extends to every team member, who collectively ensure a seamless experience for visitors.
Overall, the staff at The Glen Hotel and Suites receive high praise for their friendliness, approachability, and a strong commitment to hospitality, contributing significantly to the positive experiences of guests.
Wi-Fi
Visitors to The Glen Hotel and Suites can expect a strong and reliable WiFi experience throughout their stay. The internet connection is praised for being seamless and accessible from anywhere on the property, providing convenience for both business and leisure travelers. Guests appreciate the complimentary WiFi, which adds value to their stay. With robust connectivity, guests can easily relax or work in the comfort of their rooms without any interruptions. Overall, the excellent WiFi facilities contribute significantly to the positive guest experience at the hotel.
Pool
The pool at The Glen Hotel and Suites is a highlight for many guests, offering a delightful spot for relaxation and family enjoyment. With its overall excellent condition, the pool provides a space where both adults and kids can have a great time, with children especially finding joy in their swimming adventures. Guests appreciate the quiet and serene atmosphere around the pool area, making it a pleasant spot to unwind during free time. The hotel also boasts a small lap pool, complementing its perfectly formed gym facilities. Whether spending a morning with family or simply enjoying a swim, the pool proves to be a well-liked feature of the hotel.
Parking
The Glen Hotel and Suites has garnered high praise from guests for its exceptional parking facilities. Parking is abundant and conveniently free, offering a rare amenity in Australia. The hotel provides a secure parking area exclusively for guests, with the added assurance of a gated, fenced setup. Access to the parking is smooth and straightforward, with backdoor entry directly from the car park adding to the convenience. The secure and safe environment is a notable bonus, delivering peace of mind. While there are minor comments on the car park gate's timing, the security and ample space consistently satisfy guest expectations, ensuring a hassle-free parking experience every visit.
Family
The Glen Hotel and Suites in Brisbane offers a delightful experience for families seeking a comfortable and convenient stay. The rooms are spacious, making them ideal for family gatherings and offering a cozy environment for children. One of the standout features is the integration of a restaurant, a playground, and a suite all in one place, which simplifies entertaining toddlers and enhances convenience for parents. Families appreciate the clean and comfortable amenities, particularly the pool and deck area, which are perfect for kids to enjoy.
The hotel also excels in providing kid-friendly facilities, including an adjacent pub with a play area, contributing to a fun atmosphere for family parties. Its proximity to a local shopping complex with diverse dining options and cinemas ensures additional entertainment opportunities.
The staff's attentive service is praised, as they go above and beyond to assist families in settling in. Guests also benefit from practical amenities such as a free laundry service, which is invaluable for families traveling with children. With the added comfort of two double beds in the room and excellent food options available, The Glen Hotel and Suites appears to be a popular choice among both local and visiting families. Overall, it is a highly recommended destination for families planning their next trip to Brisbane.
5 Star
The Glen Hotel and Suites in Brisbane consistently garners enthusiastic praise from guests for its exceptional service and top-tier accommodations. Many reviews commend the well-trained and attentive staff who excel in service, contributing to the remarkable experience. The facilities at The Glen are described as modern, spacious, and exceeding expectations, with several reviews affirming that it matches or surpasses the standards of five-star accommodation. Guests often express a strong inclination to recommend this hotel to others, noting it as a standout choice in Brisbane. Overall, The Glen is frequently highlighted as an outstanding option for travelers seeking a superior stay.
Business
The Glen Hotel and Suites in Brisbane is highly regarded by business travelers for its excellent facilities and modern amenities, making it an ideal choice for work-related travel. The hotel is strategically located, offering easy access to key areas of the city, which is beneficial for both business purposes and personal exploration. Guests appreciate the quiet setting, conducive to working, along with a well-equipped business center that caters to all necessary professional needs. Additionally, having a restaurant nearby is a convenience that many find advantageous. The hotel's responsive service, with quick resolutions to issues, enhances the overall experience for those visiting for business or pleasure.
Yes, The Glen Hotel and Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at The Glen Hotel and Suites.
No, The Glen Hotel and Suites doesn't allow dogs.
Yes, parking facilities are available at The Glen Hotel and Suites.