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Emporium Hotel South Bank

Brisbane , 267 Grey Street (Show on Map)

9.2

Excellent

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Summary of reviewsThe Emporium Hotel South Bank is a luxurious and stylish hotel located in the heart of Southbank with stunning views overlooking the river and Brisbane city. The hotel's location is unbeatable with plenty of cafes and restaurants nearby and convenient transport access to the airport and CBD. Guests consistently rave about the delicious breakfast, comfortable beds and high-tech amenities. The hotel's facilities are spotlessly clean and well-maintained and the staff is attentive and professional, providing exceptional service. The rooftop pool and bar are standout features of the hotel with breathtaking views of the city and South Bank. Overall, the Emporium Hotel South Bank is a beautiful, classy and exceptional hotel that guests won't want to leave.
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Categories

Hotel with EV Charging Stations

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Certifications:

EarthCheck

What makes your hotel/accommodation eco-friendly?

Building materials from sustainable resources

Written environmental policy statement in place

Windows that block heat/cold (i.e. triple-glazed windows)

Use of non-toxic cleaning products

Serving organic food at the restaurant

LED lighting throughout the premises

Bicycles provided to guests

Electric car charging station(s) available

Toilet paper made of non-chlorine bleached paper or awarded with an eco-label

Organic waste is composted

Automatic system or key card that turns off the light and electrical appliances when guests leave their room

Air-conditioning and heating automatically switches off when windows are open

Most of the ingredients used to prepare meals are locally produced

A vegetarian alternative menu is proposed in the restaurant

Is there anything that you would like to highlight, add or clarify?
first hotel in Australia to be EarthCheck Design Certified, along with a slew of sustainability initiatives, Emporium Hotel South Bank
is committed to the economic, social and environment sustainability of its building and operations. Key initiatives include:
1. Commitment to fair trade principles and championing local wherever possible (with regards to suppliers, sponsorships, employment
and more)
2. Growing a large portion of herbs in-house, increasing use of organic produce and environmentally friendly cleaning products
3. Installation of water and energy efficient fixtures such as tap ware to lighting; low-emission domestic hot water production; zero-carbon
air-conditioning; as well as a reticulated rainwater system for irrigation and toilets
4. Green-rated and/or eco-labelled building materials including paints, carpets and steel
5. Waste management efforts including use of waste compactors, plastic bottle recycling, and intuitive garbage chutes to direct recyclables
out of landfill.

Answers last updated by Emporium Hotel South Bank

Hotel for Honeymoon

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Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Infinity Pool Heated Pool Rooftop Pool Panoramic View Pool Outdoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

Gym equipment:

Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.

Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.

Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.

Cost for using the gym: Free for guests

Do you organise fitness classes? No

5-Star Hotel

Hotel with Infinity Pool

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Hotel with Rooftop Pool

Hotel with Heated Pool

Room Types

Vista King Suite This suite enjoys views over the West End, Highgate Hill out to Mount Coot-tha and the hinterland. Boasting luxurious, contemporary finishes, they include a large en suite with a switch glass window between the room and bathroom, glass enclosed marble shower (with standard and rain showerheads), white marble double vanities, separate toilet compartment, king-sized Sealy Dynasty bed, BOSE sound system, 55-inch LG mirror TV, wine fridge and minibar, handmade bronze feature wine bar, large wardrobe, desk and chair.

Vista Twin Suite This suite enjoys views over the West End, Highgate Hill out to Mount Coot-tha and the hinterland. Boasting luxurious, contemporary finishes, they include a large en suite with a switch glass window between the room and bathroom, glass enclosed marble shower (with standard and rain showerheads), white marble double vanities, separate toilet compartment, twin Sealy Dynasty beds, BOSE sound system, 55-inch LG mirror TV, wine fridge and minibar, handmade bronze feature wine bar, large wardrobe, desk and chair.

River City King Suite These suites enjoy magnificent river and city views. The rooms include a large en suite with a privacy switch glass, spa bath, glass enclosed marble shower (with standard and rain showerheads) king-size bed, sound system, flat screen Tv, wine fridge and minibar, handmade bronze feature wine barge wardrobe, desk and chair. It also features a balconette with sliding doors.

River City Twin Suite These suites enjoy magnificent river and city views. The rooms include a large en suite with a privacy switch glass, spa bath, glass enclosed marble shower (with standard and rain showerheads) twin bed, sound system, flat screen Tv, wine fridge and minibar, handmade bronze feature wine barge wardrobe, desk and chair. It also features a balconette with sliding doors.

Exquisite Suite These suites enjoy magnificent river and city views. The rooms include a large en suite with a privacy switch glass, bath, glass enclosed marble shower (with standard and rain shower heads) king-size bed, sound system, flat screen TV, wine fridge and minibar, handmade bronze feature wine barge wardrobe, desk and chair. It also features a balcony with sliding doors and an outdoor setting.

Emporium Suite This suite boasts a spacious en suite with a free standing bath and city views. The en suite also includes a glass marble shower with a standard and rain shower head, white marble double vanities and separate toilet compartment. The bedroom features a full-size, handmade bronze bar with seating for 3 guests. There is a walk-in-wardrobe with a makeup station and a king-size Sealy "Dynasty" bed. Relax with the Bose sound system, a 55-inch LG mirror TV and a Eurocave wine fridge and minibar. A desk and chair is featured. The suite also features a balcony with sliding doors and an outdoor setting.

Premium River City King Suite These suites enjoy magnificent river and city views from Level 12 and above. The rooms include a large en suite with a privacy switch glass, spa bath, glass enclosed marble shower (with standard and rain showerheads) king-size bed, sound system, flat screen Tv, wine fridge and minibar, handmade bronze feature wine barge wardrobe, desk and chair. It also features a balconette with sliding doors.

Urban Vista King Suite Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with streaming services. The unit has 1 bed.

Pool Side Cabana Suite Boasting 1 bedroom, this spacious suite has 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. The air-conditioned suite offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 1 bed.

Frangipani Suite Guests will have a special experience as this suite provides a fireplace. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

About Emporium Hotel South Bank

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Guest Reviews

9.2

Excellent

Location

The location of the Emporium Hotel South Bank is unbeatable with stunning views overlooking the river and Brisbane city. Situated in the heart of Southbank, the hotel is within walking distance to most things, including tons of cafes and restaurants nearby. The hotel is right next to the Southbank station, providing incredibly convenient transport access to the airport and CBD. Guests love the location of the hotel with plenty of things to do and see, making it a perfect base to explore the city. Additionally, the hotel staff is attentive and the facilities are top-notch, making it an excellent choice for a five-star stay in Brisbane.

Breakfast

One of the standout aspects of a stay at Emporium Hotel South Bank is undoubtedly the breakfast. Guests consistently rave about the delicious food with many describing it as "amazing" and "excellent quality." Whether you opt for the lovely rooftop restaurant or take advantage of the convenient room service, you're sure to be treated to a really yummy meal. Some guests do note that the breakfast menu remains the same every day and for those looking for an international buffet, they may be disappointed. However, for many, the breakfast was a highlight of their stay and the perfect way to start a day of exploring Brisbane. And for those who prefer to sleep in, it's worth noting that some guests even enjoyed a leisurely breakfast and swim before checkout - now that's what you call a relaxing vacation! The only downside to the breakfast is the price, which at 35 Australian dollars per person, may be seen as a bit steep. Nevertheless with so many positive reviews, it's clear that the breakfast at Emporium Hotel South Bank is not to be missed.

Rooms

The Emporium Hotel South Bank is a modern and stylish hotel with beautiful and spacious rooms. Guests love the comfortable beds and pillows, luxurious fittings and furniture and high-tech amenities. The rooms are immaculate and well-appointed with big, clean bathrooms and plenty of room for bags. Many guests also appreciate the nice views from their rooms. While a few guests noted that the cleanliness of the rooms could use some improvement, overall, the hotel seems to be a fantastic choice for travelers seeking both convenience and luxury.

Beds

The Emporium Hotel South Bank boasts comfortable beds and pillows, providing guests with a great night's sleep. Many guests have praised the comfortable and extremely comfy beds with one guest even stating that it was the best bed they've ever slept on. The bedding is also noted as being comfortable. Some guests did have issues with the size of the beds or found the pillows to be too big or not soft enough, but overall most guests had a comfortable stay.

Cleanliness

If you're looking for a spotlessly clean and well-maintained hotel, Emporium Hotel South Bank is the perfect choice for you. The facilities are always clean and tidy with excellent presentation throughout the entire hotel. The toilets and beds are spotless and the seamless valet parking makes for a stress-free arrival. The rooms are spacious and modern with many guests mentioning that they were impressed by the cleanliness of their rooms. While some reviewers did mention minor issues such as finger marks on a bathroom door or a dusty room, overall the cleanliness of the hotel's facilities is impeccable down to the smallest detail. If you're looking for a clean, comfortable and modern hotel in a great location, Emporium Hotel South Bank is definitely worth considering.

Staff

Emporium Hotel South Bank boasts a high level of quality and exceptional service, as praised by guests from their recent stay. Every staff member encountered during their stay, from receptionists to cleaners, pool attendants to bouncers, were all friendly and professional, providing a pleasurable and comfortable stay. The modern hotel staff were noted for being very friendly and helpful, going above and beyond for guests. Everything from the reception to room service was amazing, creating a pleasant impression overall. The hotel's concierge team, headed by Nathan, were especially exceptional with showing guests the features of their rooms and enhancing their stay. Valet parking service was also praised for its quick and accommodating staff. The service provided by Emporium Hotel South Bank's staff was truly exceptional with genuine warmth and care extending to every staff member encountered, creating a wonderful and fabulous stay for guests.

Pool

The Emporium Hotel South Bank boasts an amazing pool area with an infinity pool and poolside service that guests have raved about. The rooftop pool overlooking Brisbane's skyline and river is beautifully designed and has stunning views, making it an absolute must-visit. The facilities are wonderful, including heated and outdoor pool options. Ordering drinks in the pool area is a great perk, but unlocking the safety lock at the pool door is a necessary inconvenience. While the pool area itself is fabulous, unfortunately, some guests have commented that the pool is too small for the size of the hotel and seating can be limited. Despite this, the rooftop pool and bar are highlights of the hotel with beautiful views and an awesome atmosphere. The river room offers a spectacular view of Brisbane and the service from front desk staff and poolside staff has been exceptional. Overall, the Emporium Hotel South Bank's pool area is a stunning feature that guests have loved with an incredible infinity pool and exceptional views that offer the best view of Brisbane.

Parking

For those planning on bringing a car to Emporium Hotel South Bank, don't worry - the hotel has got you covered. The valet parking at the hotel is exceptional with seamless service from the valet carpark staff. Although some guests found the valet parking to be a bit expensive with a fee of $45, they still praised the amazing valet service provided. The only downside seems to be the cost of parking in general with some expressing that hotel parking is very expensive. But overall, guests appreciated the explanation of where to park and the high quality of the vehicle parking service.

5 Star

If you're looking for an exceptional hotel experience in Australia, look no further than the Emporium Hotel South Bank. This five star-rated hotel is nothing short of luxurious with its high-end facilities, stunning decor and beautiful location. Guests have raved about everything from the professional and welcoming staff to the perfect position of the hotel. And with ambassadors like Jaspar, Nelson and Bobby providing sensational service, it's no wonder the Emporium Hotel South Bank is considered one of the best hotels in the country. Whether you're traveling for business or pleasure, this amazing hotel is sure to exceed your expectations and provide you with an exceptional experience from start to finish.

Rooftop Pool

The Emporium Hotel South Bank boasts a stunning rooftop area that includes a bar, restaurant, exercise area and an incredible pool with infinity views. Guests described the rooftop pool as amazing, awesome and stunning. The Terrace restaurant on the 21st floor rated exceptional with spectacular views. Some guests had arrangements for a patisserie cake delivered to their table at the bar. Other guests praised the lovely breakfast and excellent restaurants on the rooftop. The rooftop lounge and terrace were also mentioned for their wonderful views. Overall, the rooftop pool and bar received high acclaim from all guests.

Outdoor Pool

The Emporium Hotel South Bank is an ideal destination for those craving luxury and relaxation. The rooftop pool is a standout feature of the hotel with its breathtaking views of the city and South Bank. Without a doubt, the rooftop infinity pool awed guests with its stunning design that overlooks the South Bank. The pool's great location is perfect for guests who want to take in the charming views of the city. The terrace bar is perfect for enjoying a refreshing cocktail while relaxing in the pool. Guests can experience the ultimate indulgence with an afternoon spent lounging poolside on the roof terrace. Overall, the rooftop pool and bar are undeniably amazing, making the Emporium Hotel South Bank an ideal choice for an unforgettable luxury experience.

Luxury

Welcome to the Emporium Hotel South Bank - a luxurious and chic hotel that will exceed all of your expectations. Elegant, stylish and fresh - this stunning hotel has a first-class feel to it that will leave you feeling pampered and classy. The spacious luxury rooms offer great views and high-end amenities, ensuring a comfortable and amazing stay. With a beautiful ambience and modern facilities, this hotel is seriously impressive. The exceptional service and luxurious experience will leave you wanting more - the excitement and luxury never ends at this fabulous hotel. Overall, the Emporium Hotel South Bank is a beautiful, classy and exceptional hotel that you won't want to leave.

Yes, Emporium Hotel South Bank has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at Emporium Hotel South Bank.

No, Emporium Hotel South Bank doesn't allow dogs.

Yes, parking facilities are available at Emporium Hotel South Bank.

Yes, Emporium Hotel South Bank has a gym. For more information, read the answers to the Gym questionnaire

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