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Summary of reviewsHotel Urban, a Member of Design Hotels, is a luxurious and centrally located hotel in Madrid that offers exceptional facilities and services. Guests rave about the excellent location, beautiful decor and attentive staff. The breakfast is highly praised for its quality and freshness, although some guests find it expensive. The rooms are well-appointed and stylish, although some areas could use updates and some rooms have noise issues. The hotel is praised for its cleanliness with housekeeping standing out among other 5-star hotels. The staff is described as helpful, friendly and professional. The gym is small and lacks a running machine, but the pool is a great extra with a rooftop view of the city. The beds are overwhelmingly comfortable with soft pillows and sheets. Overall, Hotel Urban is a great choice for those seeking a luxurious and unique stay in Madrid.
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