9.2
Excellent
From $419
From $419
5-Star Hotel
This Gran Meliá hotel, part of The Leading Hotels of the World, is a luxurious urban oasis in Madrid, housed in a 19th-century palace. It features elegant rooms, a tranquil garden, fine dining, and a privileged location near the Royal Palace and Opera House.
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Summary of reviews related to the '5 Star' categoryPalacio de los Duques Gran Meliá - The Leading Hotels of the World is a beautiful and exquisite hotel that definitely lives up to its five-star rating. While some reviewers say that it falls short of the benchmark 5-star luxury level, most agree that it is a true luxury hotel with exceptional facilities and services. The breakfast is varied and complete and the staff is fantastic - from the welcoming Ismael to the efficient Kris and Roman. Marina is a standout, going above and beyond to improve guests' stay, while Nieves takes excellent care of guests with her wonderful smile and professionalism. Although the hotel's plants may not meet the quality standard of the rest of the hotel, reviewers still agree that the garden is stunning. Overall, the Palacio de los Duques Gran Meliá is an excellent hotel that is worth the five-star rate it charges.
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Four Seasons Hotel Madrid
Hotel in Madrid
9.4
Excellent
5-Star Hotel
This hotel is located in the heart of Madrid, uniting seven historic buildings into one dynamic destination. It offers spacious rooms and suites, access to the city's largest Wellness Centre, and luxury shopping at Galeria Canalejas. Guests can enjoy rooftop dining by chef Dani García and Asian street food at the award-winning Isa restaurant & cocktail bar.
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Summary of reviews related to the '5 Star' categoryThe Four Seasons Hotel Madrid is consistently described as the best in Madrid and even in all of Spain. Guests rave about the exceptional facilities and services and many call it the best luxury hotel. The staff is noted for their top-notch attention and genuine care for guests, creating a welcoming and comfortable atmosphere from the moment of arrival. Some guests did note that the room size was smaller than expected, but the impeccable design and cleanliness more than made up for it. While the breakfast may have been deemed a bit lacking by some, the central location of the hotel allowed for easy access to nearby dining options. Despite a few minor issues, the majority of guests had an outstanding 5-star hotel experience and highly recommend the Four Seasons Hotel Madrid.
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9.5
Excellent
5-Star Hotel
The Mandarin Oriental Ritz, Madrid, is known for its exceptional service and beautifully renovated rooms. It provides a luxurious experience with its historical charm and modern amenities. The hotel features several fine dining options and is located near many of Madrid's main attractions.
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Summary of reviews related to the '5 Star' categoryThe Mandarin Oriental Ritz Madrid is one of the top hotels in the world, providing an incredible and fantastic experience for its guests. The hotel boasts elegant and sophisticated decor, creating a restful atmosphere in the midst of bustling Madrid. Guests rave about the exceptional service and attention to detail with many saying they choose the Mandarin Oriental Ritz as their first choice every time they visit Madrid. The facilities and services are brilliant and exceed expectations, although a few minor issues have been mentioned in reviews. Overall, this hotel provides an exceptional experience that is unmatched, creating a luxurious and dream-like stay for all guests.
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Rosewood Villa Magna
Hotel in Madrid
9.5
Excellent
From $922
From $922
5-Star Hotel
Rosewood Villa Magna provides luxurious accommodations and top-notch service. It features elegantly designed rooms and suites, fine dining restaurants, and a tranquil spa. The hotel's location on Paseo de la Castellana offers easy access to Madrid's business and shopping districts.
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Summary of reviews related to the '5 Star' categoryRosewood Villa Magna is the epitome of a 5-star luxury hotel experience. Guests rave about the beautiful and expensive property that not only provides top-notch facilities but also offers personal touches and attention to detail. The hotel has truly exceeded expectations by providing exceptional services which have left guests extremely satisfied. With its prime location in Madrid, Rosewood Villa Magna is undoubtedly a must-visit destination for those seeking top luxury comfort and chic accommodations.
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9.5
Excellent
From $630
From $630
5-Star Hotel
This hotel, located in a former palace, offers a tranquil and luxurious retreat. The rooms are elegantly decorated, and the gardens provide a peaceful escape. The hotel features a fine dining restaurant and personalized service.
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9.3
Excellent
From $486
From $486
5-Star Hotel
As Madrid's oldest luxury hotel, Gran Hotel Inglés offers a blend of historical charm and modern luxury. Located in the Literary Quarter, the hotel features stylish rooms, a gourmet restaurant, and a wellness center. Its central location provides easy access to many cultural attractions.
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Summary of reviews related to the '5 Star' categoryGran Hotel Inglés - The Leading Hotels of the World is an exceptional boutique hotel located in the heart of Old Madrid. The hotel's facilities and services are second to none, making it a perfect choice for those looking for a luxury home-away-from-home. Guests have described the hotel as a stunning property with an excellent location that is perfect for a city break. The staff are fantastic, kind, happy and friendly, making guests feel welcome and comfortable during their stay. The hotel decor is best of interior design and the service is exceptional with many guests highly recommending it. While the hotel isn't large, it is incredibly comfortable and cozy, ensuring guests have a restful and peaceful stay. The hotel is perfect for a memorable stay in Madrid, offering guests an oasis of luxury in the heart of the city.
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8.2
Very Good
From $447
From $447
5-Star Hotel
The Westin Palace, Madrid, is a historic hotel known for its stunning architecture and luxurious accommodations. It features a central glass dome, elegant rooms, and fine dining restaurants. The hotel's location near the Prado Museum makes it ideal for culture enthusiasts.
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Summary of reviews related to the '5 Star' categoryThe Westin Palace in Madrid is truly a five-star hotel that offers exceptional facilities and services. Guests can expect nothing but excellence and superb treatment from the moment they arrive. The hotel staff is professional and accommodating, always providing excellent attention to detail. The location is fantastic and guests will feel right at home in the elegant and stately surroundings. The beds are incredibly comfortable, ensuring a good night's rest.

The breakfast buffet is probably one of the best that guests have ever tasted and the Japanese restaurant serves fresh and delicious sushi. Moreover, the hotel management is considerate and thoughtful, welcoming guests with lovely gifts on special occasions. Late checkout is also honored for Marriott Bonvoy members.

The Palace, a Luxury Collection Hotel, Madrid, has a rich and fascinating history, making it a perfect destination for those interested in the city's culture. It's an excellent value for the quality and price and thoroughly worth the visit. Overall, the hotel redefines luxury and meets all the requirements for a grand and memorable hotel experience.
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8.6
Very Good
From $422
From $422
5-Star Hotel
BLESS Hotel Madrid offers a unique and luxurious experience with its stylish design and exceptional service. It features a rooftop pool, a trendy restaurant, and a wellness center. The hotel is located in the Salamanca district, known for its upscale shopping and dining.
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Summary of reviews related to the '5 Star' categoryBLESS Hotel Madrid offers a unique experience in the heart of the city, making it a favorite for many visitors. Its prime location allows guests easy access to the best restaurants and shops. The hotel is highly appreciated for its exceptional and unusually friendly staff, who provide attentive service that enhances the overall guest experience. Visitors frequently commend the luxurious amenities, including tasteful design schemes, a fantastic pool, and very comfortable beds with spacious and interesting bathrooms.

The hotel's bar and front café are noted for their exceptional service, offering tasty food that lives up to the 5-star expectations. It creates a truly wonderful atmosphere from entrance to exit. However, some guests feel that certain aspects do not quite measure up to the five-star label, suggesting there might be room for improvement, particularly given the high room prices. Despite these concerns, the overall experience is often described as truly rewarding, showcasing the high standards associated with a leading hotel in a vibrant city like Madrid.
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9.0
Excellent
From $318
From $318
5-Star Hotel
Located next to Plaza de Colón in the Salamanca district, Hotel Fenix Gran Meliá offers elegant rooms and luxurious amenities. The hotel features a fine dining restaurant and is known for its exceptional service. It is well-suited for guests seeking a sophisticated experience.
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Summary of reviews related to the '5 Star' categoryLooking for a luxurious 5-star hotel in the heart of Madrid? Look no further than Hotel Fenix Gran Meliá - The Leading Hotels of the World. With exceptional service from a welcoming staff, this hotel offers a top-notch experience that will leave you wanting to return. The location can't be beaten - situated in a fantastic area of Madrid with stunning views and easy access to all the city has to offer. Even with its status as a Leading Hotel of the World, the pricing is reasonable, making it a great choice for visitors on a budget. Although some guests noted a need for updating, overall the hotel is well-maintained and boasts excellent amenities. From the rooms to the restaurant, everything is of the highest quality. Whether you're traveling solo or with the whole family, you can't go wrong with a stay at Hotel Fenix Gran Meliá.
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8.8
Excellent
From $203
From $203
5-Star Hotel
Hotel Urban is a stylish hotel with a unique art collection and a rooftop terrace. It features modern rooms, a gourmet restaurant, and a cocktail bar. The hotel's central location provides easy access to Madrid's cultural and shopping districts.
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Summary of reviews related to the '5 Star' categoryHotel Urban, a Member of Design Hotels, provides exceptional facilities and services that make for an amazing experience in Madrid. The hotel's beautiful design and superb staff create a perfect place to stay when visiting Madrid. Despite being a bit older, the hotel still provides 5-star service and an unforgettable stay. However, some guests feel that the isolation could be better for a 5-star establishment and others believe that the price does not reflect the experience they received. Nevertheless, the exceptional housekeeping and attentive personnel stood out from other 5-star hotels. In conclusion, if you're looking for a fun-filled New Year's celebration, Hotel Urban has already proved to be the place to be.
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9.3
Excellent
From $520
From $520
5-Star Hotel
Relais & Châteaux Hotel Orfila offers luxurious accommodations in a historic building. It features elegantly decorated rooms, a fine dining restaurant, and a tranquil garden. The hotel's intimate setting and personalized service provide a unique and memorable experience.
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Summary of reviews related to the '5 Star' categoryNestled in the heart of Madrid, Relais & Châteaux Hotel Orfila stands as an exemplar of five-star luxury within a charming boutique setting. Consistently deemed a "real five stars" across all facets—staff, facilities, food, and location—the hotel delivers an exceptional experience that exceeds expectations. Guests frequently praise the service, which rises above the typical five-star standard, with any request being promptly attended to, making vacations truly stellar. The hotel’s breakfast also receives high accolades, described as the best, while the bed linen and room size contribute to a restful stay. Hotel Orfila elevates its status with its remarkable attention to detail and stellar location in Madrid, offering visitors outstanding hospitality that makes it a standout choice in the city's competitive hotel landscape. While some felt that certain service aspects could reach even higher levels of excellence, the overwhelming sentiment is that of a beautifully traditional five-star experience, well worth its rating.
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The Madrid EDITION
Hotel in Madrid
8.7
Very Good
5-Star Hotel
The Madrid EDITION offers a stylish and contemporary experience with its sleek design and vibrant atmosphere. It features a rooftop pool, a signature restaurant, and a lively bar scene. The hotel's central location provides easy access to Madrid's cultural and entertainment venues.
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Thompson Madrid, by Hyatt
Hotel in Madrid
8.8
Excellent
5-Star Hotel
Thompson Madrid offers modern and stylish accommodations in the heart of the city. It features a rooftop terrace with panoramic views, a signature restaurant, and a vibrant social scene. The hotel's central location provides easy access to Madrid's main attractions.
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8.9
Excellent
From $533
From $533
5-Star Hotel
Hotel Único Madrid is a boutique hotel located in the Salamanca district, offering personalized service and stylish accommodations. It features a Michelin-starred restaurant and a tranquil garden. The hotel's intimate setting provides a unique and luxurious experience.
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Summary of reviews related to the '5 Star' categoryHotel Único Madrid, Small Luxury Hotels is a perfect and exceptional hotel in Madrid that offers excellence in service and facilities. The hotel deserves a 5-star rating and guests were impressed with the exceptional service provided by the staff. While some reviews mentioned small details missing that are typically found at 5-star hotels, overall, the experience was excellent and guests plan to make it their go-to hotel in Madrid. The hotel is in the perfect location and provides superb personal service that cannot be beat. Would highly recommend this hotel as one of the best in Madrid!
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8.9
Excellent
From $306
From $306
5-Star Hotel
This hotel offers exclusive perks and luxurious accommodations. It is known for its rooftop terrace and central location.
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Summary of reviews related to the '5 Star' categoryThe Principal Madrid, part of the Small Luxury Hotels collection, has garnered diverse opinions regarding its five-star status and offerings. Located in the heart of the city, this charming boutique hotel boasts a rooftop terrace and provides guests with stunning views, enhancing its appeal as a city getaway. The hotel features clean, recently renovated rooms with tasteful decorations, providing a comfortable stay for visitors. Many guests commend the outstanding service, highlighting a staff that is both friendly and attentive, and view it as a defining feature of a five-star experience.

Visitors also praise the hotel's strategic location and the offerings of its great restaurant, contributing to its reputation as a fine establishment worth staying at. There's also positive feedback regarding additional amenities, such as car transport services, which demonstrate its ability to go above and beyond typical service expectations. Numerous reviews describe the hotel as deserving of its five-star rating, with some expressing high satisfaction and recommending it to others visiting Madrid.

However, while some reviews uphold the hotel as an epitome of a true five-star establishment, others indicate a discrepancy in expected service levels. Some guests have experienced less-than-ideal moments, like the breakfast service being hurriedly cleared before the announced closing time, detracting from an enjoyable experience. Despite these occasional drawbacks, the majority view The Principal Madrid as a remarkable example of luxury hospitality, worthy of consideration for those seeking a memorable stay in Madrid.
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8.9
Excellent
From $314
From $314
5-Star Hotel
This hotel is an oasis of luxury and tranquility. It features a spa and offers an intimate boutique experience.
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Summary of reviews related to the '5 Star' categoryThe URSO Hotel & Spa, located in Madrid, is a small luxury hotel that has received a flurry of exceptional reviews from guests. With its elegant and comfortable ambiance, guests can expect exceptional facilities and services. The staff are friendly and amazing and the hotel is well-located in a quiet area of Madrid. Though some reviews express disappointment with the size of the junior suites and the ventilation in the room, the hotel makes up for it with its affordability and outstanding customer service. This hotel makes for a perfect stay for a luxury girls' weekend or a romantic break from reality.
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9.0
Excellent
From $347
From $347
5-Star Hotel
The Wellington Hotel & Spa Madrid offers luxurious accommodations and a focus on wellness. It features a spa, a rooftop pool, and several fine dining options. The hotel is located in the Salamanca district, known for its upscale shopping and dining.
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Summary of reviews related to the '5 Star' categoryThe Wellington Hotel & Spa Madrid is a true gem in the world of luxury travel. Guests report exceptional experiences, calling it the best hotel in Madrid and a classic with excellent facilities and services. The attention to detail and exquisite taste of the decor add an extra level of glamour to this already superb five star hotel. Many state that this is one of the few 5-star properties truly deserving of the rating due to its location, personnel and services. The Club is simply unbeatable, making for an incredible experience. Guests confirm that the customer service is unique and exceptional. Some report that their rooms lacked a bathtub or bidet, which they consider essential for a 5-star rating, but overall this is a marvellous hotel in a perfect location. A few reviews mention that while the hotel is overpriced for what it offers, it remains an ideal choice for travellers seeking comfort in the heart of Madrid's best neighbourhood.
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8.7
Very Good
From $203
From $203
5-Star Hotel
Hyatt Regency Hesperia Madrid features elegant rooms and suites, fine dining restaurants, and a fitness center. The hotel's location on Paseo de la Castellana offers easy access to Madrid's business and shopping districts.
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Summary of reviews related to the '5 Star' categoryIf you are looking for a luxury stay in the heart of Madrid, Hyatt Regency Hesperia Madrid is an excellent option. The hotel is conveniently located and the staff is outstandingly friendly and accommodating, even towards furry friends! The rooms are spacious and well-equipped with all the necessary amenities.

However, some guests find that the furniture and room decor are not up to the standard of a five-star hotel and the lack of bathroom privacy is a downside for some. Additionally, it can be disappointing that there are no food options available after 11 pm.

Overall, while some aspects may not be up to par with a five-star rating, the exceptional service and comfortable rooms make Hyatt Regency Hesperia Madrid a very good choice for a pleasant stay in the city center.
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9.1
Excellent
From $339
From $339
5-Star Hotel
This hotel is located in a palatial building and offers luxurious accommodations. It is known for its excellent location and refined atmosphere.
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8.9
Excellent
From $137
From $137
5-Star Hotel
Located in the heart of Madrid, Hotel Villa Real provides luxurious accommodations with a focus on art and culture. The hotel features a collection of Roman mosaics and offers personalized service. Its central location provides easy access to Madrid's main museums and attractions.
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Summary of reviews related to the '5 Star' categoryHotel Villa Real, a member of Preferred Hotels & Resorts, offers a blend of luxury and value that many guests find aligned with five-star expectations. The hotel is consistently praised for its exceptional staff and high-quality service, contributing to a true five-star experience. Guests often highlight the fair pricing for the luxury provided, as well as the classic five-star ambiance that meets or surpasses their expectations.

However, some aspects of the property draw mixed reactions. While many reviews affirm the hotel’s high standards, others note areas that fall short, such as the breakfast quality, which some feel does not align with five-star criteria and minor issues like desk lighting and placement of light switches. Additionally, there are comments suggesting that certain facets of the hotel could undergo improvements to better meet five-star benchmarks.

Overall, despite a few areas needing attention, the general consensus indicates that Hotel Villa Real mostly offers a five-star experience with excellent service that treats guests to the luxury they anticipate from a high-end establishment.
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