Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Madrid , , Cuesta Santo Domingo, 5 Y 7 (Show on Map)


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Info The Palacio de los Duques Gran Meliá, a member of The Leading Hotels of the World, resides in the heart of Madrid's Austrias region, boasting a rich blend of art, tradition, and luxury within a converted 19th-century palace. Between the Plaza de Oriente and Gran Vía, the hotel offers contemporary design, historic gardens and breathtaking rooftop views, complimented by the acclaimed local cuisine of the Torres brothers' restaurant, Dos Cielos. The hotel also provides a superior quality experience through the RedLevel service, which includes personalized attention, access to exclusive facilities and unique benefits. The Michelin-starred Dos Cielos Madrid, located in the palace's old stables, offers a dining experience inspired by Castilian traditions, and adds to the splendor with its three distinct dining spaces, including an outdoor area in the historic gardens.
Summary of reviewsPalacio de los Duques Gran Meliá - The Leading Hotels of the World is a luxurious and beautiful hotel that offers exceptional service and facilities. The hotel's location in the heart of Madrid is perfect for sightseeing and accessing popular attractions, while still being nestled in a quiet area. The breakfast is highly recommended for its quality and variety and the staff is outstanding with many guests mentioning specific staff members by name. The rooms are well-appointed and finished to a high standard, although some guests have reported small rooms and impractical bathrooms. The hotel's cleanliness is also highly praised with the staff taking pride in ensuring the entire property is spotless. While some guests found the pool area to be small, the rooftop pool offers a beautiful panoramic view of Madrid. Overall, Palacio de los Duques Gran Meliá - The Leading Hotels of the World is an excellent hotel that is worth the five-star rate it charges and is one of the best in Madrid.
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Hotel for Honeymoon
This charming hotel features various suites which offer the required space and privacy all newlywed couples seek, making them ideal for the most romantic honeymoon in Madrid.

Family Friendly Hotel
The hotel offers Red Level rooms, suites and rooms that are specifically tailored towards families. You can watch over the little ones while keeping them to themselves through the interconnected rooms. They can distract themselves with Children television networks, books, DVDs, music and board games. With the babysitting or child services, you can rest easy knowing everyone is taken care of.


Hotel with Rooftop Pool
The rooftop pool area of the Palacio de los Duques Gran Meliá - The Leading Hotels of the World, offers an unparalleled retreat in the heart of the city. This 19th-century palace turned hotel is adorned with a rooftop terrace featuring a seasonal swimming pool and whirlpool bathtub. This elevated oasis not only offers a refreshing dip but does so with awe-inspiring views of the Royal Palace and the Barrio de los Austrias. Each splash in the pool, each moment in the whirlpool, is further enhanced by this backdrop, painting a picture of serenity and luxury. To complete the lavish experience, a sundeck and cocktail bar are available, ensuring relaxation is only a sip or sunbeam away. Truly, this rooftop experience at the Palacio de los Duques Gran Meliá intertwines the charm of history with modern comfort and splendour.

Hotel with EV Charging Stations

Luxury Hotel

Historic Hotel

Hotel with Spa

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Rooftop Pool    Panoramic View Pool    Outdoor Pool  


Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Room Types
Classic Double Room Overlooking an interior courtyard, this suite features a LED TV, iPhone docking station, a kettle and WiFi access. It comes with a queen bed and a bathroom that includes a shower, bath tub, underfloor heating and toiletries. Connecting Rooms are available upon request and are subject to confirmation by the hotel.

Premium Double or Twin Room This room has a king size bed or 2 single beds with bed linen, a LED TV, iPhone docking station, kettle and WiFi access. The bathroom includes a bath tub with a shower, underfloor heating and toiletries. Connecting Rooms are available upon request and are subject to confirmation by the hotel

Supreme Double or Twin Room These rooms include a king size bed or 2 single beds, a seating area with a sofa bed, and a work desk. The bathroom comes with a bath and walk-in shower, underfloor heating and toiletries. There is a large flat-screen TV, iPhone docking station, and an electric kettle. Free WiFi is available and breakfast is included.

Deluxe Red Level This deluxe double or twin room offers views over the Los Austrias neighbourhood. There is a king bed or 2 single beds with bed linen. It includes a wardrobe, and seating area with a sofa bed and a work desk. The private bathroom boasts a separate shower, bath tub, under-floor heating and toiletries. All the facilities of the Red Level rooms and breakfast are included.

Junior Suite Red Level Featuring views of Santo Domingo square, this junior suite has 2 large windows and plenty of natural light. It has a large bedroom with a king size bed, comfortable sofa bed, writing desk and a large wardrobe. The private bathroom is fitted with a large bath, a rain shower and twin vanity unit. All the facilities of the Red Level rooms are included.

Junior Suite with Terrace Red Level This open-plan junior suite features a private furnished terrace with magnificent views over the city’s rooftops. The bedroom includes a king size bed located in front of the private terrace to enjoy Madrid's sunrise. With sophisticated decor and plenty of natural light, the private bathroom includes a large bath tub and rain shower, as well as a twin vanity unit and underfloor heating. All the facilities of the Red Level rooms are included. Breakfast is included.

One-Bedroom Suite Red Level This air-conditioned suite features a bedroom and separate living room. The glass-enclosed bathroom includes a bath, walk-in shower, under-floor heating and toiletries. All the facilities of the Red Level rooms are included and connecting rooms are available for families or groups travelling together. Breakfast is included.

One-Bedroom Master Suite Red Level This air-conditioned suite features a bedroom and separate living room with a dining table for 6 people. The glass-enclosed bathroom includes a bath, walk-in shower, underfloor heating and toiletries. All the facilities of the Red Level rooms and breakfast are included.

Penthouse Suite Red Level Located on the top floor, this modern suite features a large furnished terrace. It has a large bedroom and an adjoining living room with a sofa bed, and a private bathroom with glass walls, underfloor heating, a deep soak bath and a walk-in rain shower. Breakfast is included. Services of the suite include a private transfer round trip to Madrid Airport, as well as all the facilities of the Red Level rooms. Service of a private butler is available on request.

Presidential Penthouse Suite Red Level This larger and more luxurious suite features 2 terraces with spectacular views of Madrid's skyline. It includes a separate living room, a dining room for 6 people and a large terrace. The master bedroom features its own adjoining living room, dressing room and stunning bathroom with a bath positioned next to the window and terrace. Breakfast is included. Services of the suite include a private transfer round trip to Madrid Airport, as well as all the facilities of the Red Level rooms. Service of a private butler is available on request.

The Royal Suite Red Level This very luxurious suite accommodates up to 6 people and offers breathtaking views of the city's rooftops, The Opera House and The Royal Palace. It features 2 master bedrooms, an adjoining furnished terrace, and 2 bathrooms with a bath and a walk-in rain shower. Breakfast is included.

Suprême Family room Overlooking an interior courtyard, this family room includes a seating area with a sofa bed and a LED TV, iPhone docking station and a double sofa bed. It comes with a king size bed or 2 single beds, a coffee maker and WiFi access. The bathroom has a bath tub with a shower, underfloor heating and toiletries. A cot is available upon request. Breakfast is included.

Two Bedroom Suite Red Level This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 3 beds.

Three Bedroom Suite Red Level This spacious suite includes 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 4 beds.

About Palacio de los Duques Gran Meliá - The Leading Hotels of the WorldThe Palacio de los Duques Gran Meliá - The Leading Hotels of the World, with its splendid 19th-century Elizabethan facade, sits as a gem in the heart of Madrid. This converted palace in the Madrid de los Austrias region is inspired by the work of Velázquez, blending luxury, tradition, and tranquility with a taste of authentic Madrid. Set between the Plaza de Oriente and Gran Vía, the hotel's contemporary design, historic gardens, and stunning rooftop views speak volumes of its grandeur. The esteemed local cuisine by the Torres brothers at the Dos Cielos restaurant amplifies the quality standards in this art-filled environment.

The Palacio de los Duques Gran Meliá further raises the bar of luxury with its RedLevel service. Offering a superior quality experience, RedLevel provides personalized attention, access to exclusive facilities, and a host of unique services. With private spaces and extraordinary benefits, RedLevel invites guests to discover a new level of exclusivity. The gastronomic marvel continues with the restaurant Dos Cielos Madrid by the Torres brothers. Situated in the old palace stables, the restaurant offers a Michelin-star dining experience, featuring dishes inspired by Castilian traditions with a creative twist. With three unique dining areas, including an outdoor area in the historic gardens, the restaurant provides an unforgettable culinary journey in the heart of Madrid.
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Guest Reviews
9.2
Excellent
Location
The location of Palacio de los Duques Gran Meliá is a top highlight according to guest reviews. The hotel is centrally located in the heart of Madrid, making it perfect for sightseeing and accessing popular attractions such as the Palace, Gran Via, Plaza Mayor and Puerto del Sol. Despite being in the bustling city center, the hotel is also nestled in a quiet area, shielding guests from the crowds. Guests rave about the hotel's exceptional location, describing it as amazing, great, ideal, perfect and stunning. The staff is also commended for their professional and dedicated service. There are plenty of restaurants and shops within walking distance of the hotel and it's in close proximity to major sights. From the hotel, guests can access everything they need, making it the ideal spot for a city break in Madrid. The hotel's quality-price ratio is also highlighted as excellent.

Breakfast
The breakfast at Palacio de los Duques Gran Meliá - The Leading Hotels of the World is highly recommended for those who appreciate quality and variety. The buffet offers a wide selection of delicious and fresh options, including excellent viennoiseries, tortillas and hot dishes. The breakfast room is also a highlight with exceptional service and ambiance. However, some guests did experience slow and inefficient service at breakfast. While the buffet may be average for some, the option to order additional dishes is available. Those who enjoy dining al fresco will appreciate the wonderful garden setting for breakfast, lunch and dinner. Overall, the breakfast receives high praise from most guests with only a few exceptions of repetition and cold dishes.

Rooms
The Palacio de los Duques Gran Meliá - The Leading Hotels of the World is an exquisite hotel with well-appointed rooms finished to a high standard. Guests have praised the comfort of the beds and the cleanliness of the spotless rooms. The decorum is a true success of interior architecture and the staff are friendly and accommodating. However, some guests have reported small rooms, impractical bathrooms and furniture that looks roughly used. Despite this, the hotel offers a perfect location in the heart of Madrid and some suites have luxurious features like circular baths. Overall, the hotel provides comfortable and beautiful accommodation for a memorable stay in the Spanish capital.

Cleanliness
Guests rave about the cleanliness of Palacio de los Duques Gran Meliá - The Leading Hotels of the World in their reviews. The hotel staff takes pride in ensuring the entire property is spotless, from the rooms to all common areas. Many guests comment that their rooms were clean and comfortable and housekeeping was superb. The hotel's attention to cleanliness is reflected in their efforts to provide masks and hand sanitizers to guests. Overall, guests give high marks for the hotel's cleanliness and service, making it a top choice for a 5+ star stay.

Staff
The staff at Palacio de los Duques Gran Meliá - The Leading Hotels of the World is simply outstanding. Guests rave about the professionalism, kindness and warmth of the employees, who are always willing to help and make their stay memorable. Many mention specific staff members by name, highlighting their exceptional service and attention to detail. Some guests were particularly impressed by the concierge service, while others praised the friendly and helpful housekeeping staff. Despite some isolated negative comments, the vast majority of guests were impressed by the quality of service and the genuine care shown by the staff. Overall, it's the exemplary service that sets this hotel apart and makes for an unforgettable stay.

Pool
The Palacio de los Duques Gran Meliá - The Leading Hotels of the World features both an outdoor pool and a rooftop pool. While some guests loved the pool area, others found the swimming pool to be really small and in need of a facelift. Despite the great pool, some guests were disappointed to find no staff available for drinks or towels. The rooftop pool was closed for maintenance during some stays, but guests can still enjoy a panoramic view of Madrid city from the hotel roof. Overall, while some found the pool space to be small, the view was beautiful, peaceful and with no vis-à-vis. However, some other guests could not enjoy any of the pool or jacuzzi amenities because they were inaccessible due to maintenance or closure.

5 Star
Palacio de los Duques Gran Meliá - The Leading Hotels of the World is a beautiful and exquisite hotel that definitely lives up to its five-star rating. While some reviewers say that it falls short of the benchmark 5-star luxury level, most agree that it is a true luxury hotel with exceptional facilities and services. The breakfast is varied and complete and the staff is fantastic - from the welcoming Ismael to the efficient Kris and Roman. Marina is a standout, going above and beyond to improve guests' stay, while Nieves takes excellent care of guests with her wonderful smile and professionalism. Although the hotel's plants may not meet the quality standard of the rest of the hotel, reviewers still agree that the garden is stunning. Overall, the Palacio de los Duques Gran Meliá is an excellent hotel that is worth the five-star rate it charges.

Luxury
If you're looking for a luxurious experience during your stay in Madrid, Palacio de los Duques Gran Meliá - The Leading Hotels of the World is the perfect option for you. This hotel offers a beautiful oasis away from the hustle and bustle of the city, providing a truly restful stay in luxury. You can tell it's a 5-star hotel with its beautifully designed property and luxurious facilities. The decor is elegant and the quality of the facilities is top notch. The personal service is exceptional, redefining the term 'personal service'. Although some guests compare it to other luxury brands such as Belmond and Ritz Carlton, Palacio de los Duques still holds its own as a luxurious hotel. The building is beautiful and the design contributes to the feel of luxury. With two luxury restaurants, a wonderful garden and several lounges, sitting in the bar or any of its rooms is a true delight. Overall, Palacio de los Duques Gran Meliá - The Leading Hotels of the World is an excellent hotel and one of the best in Madrid.


Yes, Palacio de los Duques Gran Meliá - The Leading Hotels of the World has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at Palacio de los Duques Gran Meliá - The Leading Hotels of the World.

Yes, Palacio de los Duques Gran Meliá - The Leading Hotels of the World welcomes dogs.

Yes, parking facilities are available at Palacio de los Duques Gran Meliá - The Leading Hotels of the World.

Yes, Palacio de los Duques Gran Meliá - The Leading Hotels of the World has a gym.
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