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Pestana Plaza Mayor Madrid

Madrid , Calle Imperial 8 (Show on Map)

9.0

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Pestana Plaza Mayor Madrid is a stylish and charming hotel located in the heart of Madrid, offering an unbeatable location for exploring the city's many attractions on foot. Guests appreciate the convenience of having numerous dining and shopping options nearby, as well as being close to major points of interest and tours. The hotel's position on the Plaza Mayor itself was a highlight for many, who enjoyed the lively atmosphere of the square throughout the day and night. The breakfast received mixed reviews with some guests finding it lacking in variety or not worth the high price, while others enjoyed it and found it exceptional. The rooms also received mixed reviews with some guests finding them spacious and well laid out, while others found them small and cramped. However, the hotel's excellent location, beautiful decoration and breakfast options were highly praised by many guests. The staff was friendly and accommodating, providing great recommendations for places to visit in Madrid. The hotel is also known for its exceptional cleanliness with guests raving about the impeccable cleanliness of the entire property. The spa received mixed reviews with some guests finding the facilities excellent, while others were disappointed. However, the beds consistently receive high marks for their comfort and quality. Overall, the Pestana Plaza Mayor Madrid is a fantastic choice for those looking for a clean and comfortable stay in the heart of the city with exceptional staff and a central location.
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Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool Outdoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Standard Room Featuring free toiletries, this double room includes an open-concept bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit has 1 bed.

Superior Room Offering free toiletries, this double room includes an open-concept bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit offers 1 bed.

Superior Room with Plaza Mayor View This air-conditioned double room is comprised of a flat-screen TV with satellite channels, an open-concept bathroom as well as a balcony with city views. The unit has 1 bed.

Suite This suite features 1 living room, 1 separate bedroom and an open-concept bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit has 2 beds.

Premium Room with Plaza Mayor View This suite consists of 1 living room, 1 separate bedroom and an open-concept bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

Loft Providing free toiletries, this studio includes an open-concept bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned studio provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit offers 1 bed.

Suite with Plaza Mayor View The air-conditioned suite features 1 bedroom and an open-concept bathroom with a walk-in shower and a hairdryer. The suite provides soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with satellite channels as well as city views. The unit offers 1 bed.

Standard Room - Parking Included Offering free toiletries, this double room includes an open-concept bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit offers 1 bed.

About Pestana Plaza Mayor Madrid

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Guest Reviews

9.0

Excellent

Location

The Pestana Plaza Mayor Madrid hotel has an unbeatable location in the heart of Madrid with guests raving about its optimal central position that allows for easy exploration of the city's many attractions on foot. Guests appreciated the convenience of having numerous dining and shopping options nearby, as well as being close to major points of interest and tours. The hotel's position on the Plaza Mayor itself was a highlight for many, who enjoyed the lively atmosphere of the square throughout the day and night. Some guests specifically mentioned the amazing views from their rooms or balconies overlooking the plaza. Despite being located in a bustling area, guests also noted that the hotel is relatively quiet in the evenings. While some mentioned that the rates were higher due to the prime location, many felt that the extra expense was worth it. Overall, the central location and accessibility to the city's main attractions make the Pestana Plaza Mayor Madrid a perfect choice for exploring this vibrant city.

Breakfast

Guests of Pestana Plaza Mayor Madrid have mixed feelings towards the hotel's breakfast. Some enjoyed it, describing it as "perfect," "excellent," "delicious," and "exceptional." The breakfast offerings included pastries, fresh fruits, juices, coffee and tea. Others found it lacking in variety or not worth the high price. Some guests appreciated the option to order eggs, bacon and other dishes to their liking. The winter garden provided a lovely setting for breakfast, while others preferred the pleasant patio. Staff members were welcoming and friendly. Overall, while there were some areas for improvement, many guests found the breakfast more than satisfactory.

Rooms

Pestana Plaza Mayor Madrid has received mixed reviews about their rooms. Some guests found their rooms to be spacious and well laid out, while others found them to be small and cramped. The open plan bathroom may not suit everyone either. However, the hotel's excellent location, beautiful decoration and breakfast options were highly praised by many guests. Additionally, the staff was friendly and accommodating, providing great recommendations for places to visit in Madrid. Most guests found their rooms to be clean and comfortable, but noise from outside and broken air conditioning were issues for some. Overall, the hotel is a stylish and charming option for those visiting Madrid's Plaza Mayor.

Beds

Guests of Pestana Plaza Mayor Madrid are consistently impressed with the comfort of the hotel's beds. From the superior room to standard accommodations, guests rave about the quality of the bedding. Reviews frequently mention the spaciousness of the beds and the complete comfort provided by the mattresses and linens. The bedding receives high marks even in the context of the hotel's other amenities, which include a convenient location, clean facilities and great service. Guests describe the beds as "impeccable," "awesome," and "comodissimi." Overall, visitors to the Pestana Plaza Mayor Madrid can expect a restful, comfortable night's sleep thanks to top-notch bedding.

Cleanliness

The Pestana Plaza Mayor Madrid is an outstanding choice for travelers looking for a clean and comfortable stay in the heart of the city. The hotel's attentive staff members provide excellent service, while guests rave about the impeccable cleanliness of the entire property. Rooms are spacious, quiet and well-designed with daily cleaning services and renewals of linens. The historical building is in a prime location, making it easy to explore the city on foot without the need for public transportation. Don't miss out on the exceptional dining options and take advantage of the hotel’s amenities, including its excellent location, comfort and friendliness. Overall, it's a beautiful experience that guests won't soon forget.

Staff

Looking for a hotel with exceptional staff? Look no further than Pestana Plaza Mayor Madrid! Multiple guests raved about the helpful and friendly staff, describing them as "amazing," "professional," and "welcoming." Many noted the warmth and hospitality of the staff, as well as their willingness to go above and beyond to ensure a great stay. Guests also praised the hotel's convenient location next to Plaza Mayor and its beautiful decor. However, there were a few negative reviews regarding staff behavior with some guests reporting unfriendly or unhelpful service. Overall, if you're looking for a hotel with top-notch service and a central location, Pestana Plaza Mayor Madrid is a fantastic choice.

Spa

The Spa at Pestana Plaza Mayor Madrid has received mixed reviews from guests. While some guests found the spa facilities to be excellent, others were disappointed with the facilities. The sauna, Turkish bath and pool in the spa were mentioned by several guests with some stating that the sauna was cold, the Turkish bath decor old and the pool not warm enough. However, others found the spa to be exceptional with one guest saying that it was an added bonus to relax after a day of sightseeing. The opening hours of the spa also received a perfect score by one guest. However, the indoor pool was undergoing maintenance during one guest's stay, which was disappointing. Overall, the spa is a small but pleasant space that guests can access freely.

Yes, Pestana Plaza Mayor Madrid has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

Yes, a spa is available at Pestana Plaza Mayor Madrid.

Yes, Pestana Plaza Mayor Madrid welcomes dogs.

No, parking facilities aren't available at Pestana Plaza Mayor Madrid.

Yes, Pestana Plaza Mayor Madrid has a gym.

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