Hotels in Madrid

Catalonia Plaza Mayor

Hotel in Madrid

9.0

Excellent

From $127

$

Info Summary of reviewsThe Catalonia Plaza Mayor is a highly recommended hotel for those looking for a comfortable and convenient stay in the heart of Madrid. Its prime location, top-notch facilities and friendly staff make it a popular choice among travelers. The buffet breakfast receives high praise for its quality and variety, while the rooms are described as comfortable, clean and beautifully decorated. The hotel's cleanliness is exceptional and the staff is praised for their warmth, professionalism and helpfulness. However, the hotel's wifi is a significant drawback for guests with most reviews being negative about the quality of the connection. Despite this, families are satisfied with their stay and the hotel provides comfortable beds and spacious rooms. Overall, the Catalonia Plaza Mayor is an excellent choice for a comfortable and convenient stay in Madrid.
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Hotel for Honeymoon

Family Friendly Hotel

4-Star Hotel

Eurostars Madrid Tower

Hotel in Madrid

8.8

Excellent

From $164

$

Info Summary of reviewsEurostars Madrid Tower is a 5-star hotel that offers a luxurious stay with spacious rooms, complete bathrooms and stunning city views. While some guests noted maintenance issues and a lack of luxury feel for a 5-star hotel, the majority agree that it is a great business hotel and excellent for both rest and work-related travel. The hotel's location is convenient for both work and play with easy access to the airport and nearby shopping and dining options. The breakfast experience received mixed reviews, but the hotel's staff was mostly attentive and helpful. The hotel offers a spa and parking for guests, but reviews regarding these amenities are mixed. Overall, Eurostars Madrid Tower is a fabulous hotel in a beautiful area, just minutes from popular tourist spots and shopping centers.
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Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Catalonia Gran Vía Madrid

Hotel in Madrid

8.6

Very Good

From $178

$

Info Summary of reviewsThe Catalonia Gran Vía Madrid is a stylish and modern hotel located in the heart of Madrid's bustling Gran Via. Guests appreciate the hotel's unbeatable location, surrounded by shopping, dining and sightseeing options and within walking distance of Madrid's top attractions. The hotel's breakfast is highly praised for its delicious and diverse options, while the rooms are noted for their comfort, cleanliness and extra amenities. The staff is friendly and accommodating with special mentions to Miss Anna at the front desk. However, some guests have reported issues with the wifi and there are mixed reviews regarding the comfort of the beds. Overall, the Catalonia Gran Vía Madrid is an excellent choice for travelers looking for a comfortable and convenient stay in Madrid.
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Hotel with Swimming Pool

Rooftop Pool Panoramic View Pool Outdoor Pool

Hotel with Rooms With Jacuzzi / Hot-tub

Luxury Hotel

ARTIEM Madrid

Hotel in Madrid

9.3

Excellent

From $84

$

Info Summary of reviewsARTIEM Madrid is a top-notch hotel that exceeds guest expectations in every way. The hotel's location, although a bit far from the center of Madrid, is peaceful and accessible by public transportation. The exceptional breakfast buffet, complete with live cooking stations and free snacks throughout the day, is a guest favorite. The spacious and clean rooms equipped with modern amenities are a highlight, along with the comfortable and luxurious beds. The staff is outstanding, providing exceptional attention and service, catering to the needs of all guests. Cleanliness is a top priority at ARTIEM Madrid with guests describing the hotel as spotless and impeccable. Although the parking may be challenging for some, the hotel provides a convenient parking service. ARTIEM Madrid is the perfect four-star hotel, providing excellent value and modern equipment, making for an unforgettable stay.
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Hotel for Honeymoon

Hotel with Parking

4-Star Hotel

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Hotel in Madrid

9.1

Excellent

From $419

$

Info

The Palacio de los Duques Gran Meliá, a member of The Leading Hotels of the World, resides in the heart of Madrid's Austrias region, boasting a rich blend of art, tradition, and luxury within a converted 19th-century palace. Between the Plaza de Oriente and Gran Vía, the hotel offers contemporary design, historic gardens and breathtaking rooftop views, complimented by the acclaimed local cuisine of the Torres brothers' restaurant, Dos Cielos. The hotel also provides a superior quality experience through the RedLevel service, which includes personalized attention, access to exclusive facilities and unique benefits. The Michelin-starred Dos Cielos Madrid, located in the palace's old stables, offers a dining experience inspired by Castilian traditions, and adds to the splendor with its three distinct dining spaces, including an outdoor area in the historic gardens.

Summary of reviewsPalacio de los Duques Gran Meliá - The Leading Hotels of the World is a luxurious and beautiful hotel that offers exceptional service and facilities. The hotel's location in the heart of Madrid is perfect for sightseeing and accessing popular attractions, while still being nestled in a quiet area. The breakfast is highly recommended for its quality and variety and the staff is outstanding with many guests mentioning specific staff members by name. The rooms are well-appointed and finished to a high standard, although some guests have reported small rooms and impractical bathrooms. The hotel's cleanliness is also highly praised with the staff taking pride in ensuring the entire property is spotless. While some guests found the pool area to be small, the rooftop pool offers a beautiful panoramic view of Madrid. Overall, Palacio de los Duques Gran Meliá - The Leading Hotels of the World is an excellent hotel that is worth the five-star rate it charges and is one of the best in Madrid.
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Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

H10 Puerta de Alcalá

Hotel in Madrid

8.5

Very Good

From $140

$

Info Summary of reviewsH10 Puerta de Alcalá is a modern and stylish hotel located in a quiet yet convenient neighborhood, next to the Retiro Park and within walking distance of all main attractions. The hotel's proximity to Wizink Centre is a plus for those attending events there. The breakfast is highly praised by many guests with an excellent selection of hot and cold items and fresh fruit. The hotel boasts comfortable and modern rooms with recently renovated bathrooms and spacious layouts. If cleanliness is important to you when choosing a hotel, then H10 Puerta de Alcalá will not disappoint. The staff is exceptional with multiple reviews praising the friendliness, helpfulness and professionalism of the staff. The rooftop pool and bar have received rave reviews from guests with stunning 360-degree views of Madrid from the rooftop terrace. The hotel offers parking, but the spaces are limited and small. Overall, guests agree that H10 Puerta de Alcalá is an excellent choice for a clean and well-decorated hotel in a great location with exceptional staff and a fabulous rooftop experience.
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Hotel with Swimming Pool

Infinity Pool Rooftop Pool Outdoor Pool

Hotel with Parking

EV charging stations

Luxury Hotel

Catalonia Las Cortes

Hotel in Madrid

9.2

Excellent

From $154

$

Info Summary of reviewsCatalonia Las Cortes shines as a hotel that masterfully combines a prime location with quality services, receiving high praise across several aspects. Nestled in the heart of Madrid, the hotel offers easy access to major landmarks such as the Prado Museum, Thyssen Bornemiza and Reina Sofia Museum, making it an ideal base for cultural explorers. Guests appreciate the vibrant yet tranquil neighborhood with numerous dining and nightlife options, allowing for an immersive experience without compromising on rest.

The breakfast at the hotel is often described as excellent with a wide variety catering to different dietary needs, despite some finding it a bit pricey. The afternoon snacks and the ambiance at the hotel bar add to the delightful dining experiences. Catalonia Las Cortes also benefits from its proximity to a range of local eateries, enhancing the overall culinary experience.

The rooms are consistently highlighted for their spaciousness, cleanliness and comfort with many noting the luxurious feel and elegant decor. Guests appreciate the well-maintained facilities and thoughtful amenities, including comfortable, senior-friendly beds that ensure a restful stay. Although minor issues with air conditioning and drainage were noted, the overall response remains highly positive.

Cleanliness is a cornerstone of the hotel’s appeal with guests frequently praising the immaculate environment maintained by the diligent staff. The staff themselves receive commendation for their professionalism, friendliness and attentiveness, contributing significantly to the positive guest experience.

Family travelers find Catalonia Las Cortes particularly accommodating with sound-insulated rooms, family-friendly breakfast options and a welcoming atmosphere. The tranquil environment and thoughtful amenities make it a great choice for families looking for both comfort and convenience.

The location also captivates those interested in Madrid's nightlife with numerous bars and dining options within walking distance. While Friday nights can be lively, the vibrancy of the area is seen as an enhancement to the overall experience.

Beds at Catalonia Las Cortes are celebrated for their comfort, contributing to a high-quality sleep experience. Despite a few critiques regarding the air conditioning and old bedding, the overall bed comfort is highly praised.

As a four-star establishment, Catalonia Las Cortes delivers an elegant boutique experience, underscoring high room standards and meticulous service. While some aspects may appear slightly dated to a few, these do not substantially diminish the hotel's appeal and value for money.

Catalonia Las Cortes also caters well to business travelers, offering convenient location and reliable WiFi. The comfortable workspaces within rooms and accessibility augment the hotel's suitability for business purposes. Overall, Catalonia Las Cortes secures its reputation as a highly recommended hotel, beloved for its location, service and comfort.
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Historic Hotel

Hotel for Honeymoon

Family Friendly Hotel

Exe Moncloa

Hotel in Madrid

8.2

Very Good

From $106

$

Info Summary of reviewsExe Moncloa is a conveniently located hotel in the Moncloa area with easy access to public transportation and plenty of bars, restaurants and shops within walking distance. Guests generally enjoyed the breakfast, finding it delicious with a good variety of products available. The rooms received mixed reviews with some guests finding them comfortable and well-equipped while others noted maintenance issues and noise from the streets. The hotel is praised for its cleanliness and friendly staff, although some guests did experience cleanliness issues and negative interactions with staff. Parking facilities received mixed reviews with some finding it convenient while others found it difficult to navigate and expensive. The hotel is located in a lively neighborhood with plenty of nightlife options, although some guests had difficulty sleeping due to noise. The beds are generally comfortable, although some guests found them uncomfortable or prone to movement. While Exe Moncloa is a four-star hotel, some guests felt that the facilities and services did not live up to this rating and that prices for certain amenities were too high. Overall, Exe Moncloa provides a comfortable and convenient stay, although there is room for improvement in certain areas.
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Hotel with Swimming Pool

Rooftop Pool Panoramic View Pool Outdoor Pool

Hotel near Nightlife Spots

Hotel with Parking

Hotel Urban,a Member of Design Hotels

Hotel in Madrid

9.0

Excellent

From $203

$

Info Summary of reviewsHotel Urban, a Member of Design Hotels, is a luxurious and centrally located hotel in Madrid that offers exceptional facilities and services. Guests rave about the excellent location, beautiful decor and attentive staff. The breakfast is highly praised for its quality and freshness, although some guests find it expensive. The rooms are well-appointed and stylish, although some areas could use updates and some rooms have noise issues. The hotel is praised for its cleanliness with housekeeping standing out among other 5-star hotels. The staff is described as helpful, friendly and professional. The gym is small and lacks a running machine, but the pool is a great extra with a rooftop view of the city. The beds are overwhelmingly comfortable with soft pillows and sheets. Overall, Hotel Urban is a great choice for those seeking a luxurious and unique stay in Madrid.
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Luxury Hotel

Hotel for Honeymoon

Hotel with Swimming Pool

Outdoor Pool

URSO Hotel & Spa, a Small Luxury Hotel of the World

Hotel in Madrid

9.2

Excellent

From $314

$

Info

Set in an early 20th-century palace, this luxury boutique hotel is just 1.9 km away from the Prado museum.

Summary of reviewsURSO Hotel & Spa, a Small Luxury Hotel of the World, is a luxurious and elegant hotel located in a prestigious street in Madrid. The hotel's central location is praised by guests, making it easy to explore the city on foot. The breakfast is exceptional with guests raving about the quality of the food and the beautiful setting in the glass-roofed room. The rooms are spacious and well-appointed with comfortable beds and attention to detail in the decor. The hotel is spotless and beautifully decorated with attentive and responsive staff who make guests feel welcome. The spa is a great feature of the hotel with exceptional services like massages and treatments. The beds are generally comfortable, though some guests had minor critiques. Overall, URSO Hotel & Spa is a small paradise that exceeds expectations and compares favorably with some of the best hotels worldwide. It is a fantastic place to stay in Madrid for those who appreciate exclusivity, attention to detail and a clean environment.
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Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Hotel Puerta America

Hotel in Madrid

8.4

Very Good

From $117

$

Info Summary of reviewsHotel Puerta America receives high praise for its unique design with each floor showcasing the creativity and flair of different renowned architects, offering guests a visually captivating experience. Located on the outskirts of central Madrid, the hotel benefits from excellent metro connectivity that provides easy access to both the city center and the airport. This convenient transportation network compensates for the hotel's slightly remote position, making it a practical choice for exploring the city while enjoying a peaceful and tranquil environment.

Guests have lauded the hotel's breakfast offerings, describing them as varied, high-quality and delicious. The breakfast buffet caters to different dietary preferences, including gluten-free options, though the high price of 25 euros per person is frequently mentioned as a drawback. The Observatory restaurant within the hotel stands out for its fantastic service and quality food, though dining options overall are considered limited and somewhat pricey.

The rooms at Hotel Puerta America are particularly noteworthy for their spaciousness, comfort and innovative designs. The large, comfortable beds and panoramic city views are consistently praised. The themed floors by different architects make each stay unique and memorable. However, some guests have pointed out functionality issues, such as limited storage space and inadequate charging points, as well as occasional maintenance issues.

Cleanliness throughout the hotel is generally well-regarded with the housekeeping staff often commended for their meticulous attention to detail. However, certain areas, including some rooms and common areas, have been noted to need more rigorous cleaning practices.

The staff at Hotel Puerta America are frequently mentioned for their friendliness, professionalism and readiness to cater to any need, significantly enhancing the guest experience. Despite occasional mentions of less favorable encounters, particularly at reception, the overall sentiment towards the service remains overwhelmingly positive.

Free Wi-Fi is available and generally reliable in certain areas of the hotel, though some guests have experienced issues with slow speeds and weak signals, particularly in the rooms. The gym facilities receive mixed reviews; while the equipment is in good condition and the gym meets basic workout needs, it lacks variety and additional amenities like towels.

The pool area is beautiful and serves as a pleasant chill-out spot, especially in the evenings. However, many guests were disappointed by its seasonal closures, impractical operating hours and cold water temperatures. The physical size of the pool and limited availability of sun loungers were also points of criticism.

Hotel Puerta America provides a convenient on-site parking facility that is spacious and easily accessible. However, many guests feel that the parking fee of 26 euros per day is excessive. The hotel caters well to families, offering spacious rooms, cribs, extra beds and special amenities for children, which many parents appreciate.

Overall, Hotel Puerta America offers a unique and visually stimulating stay with excellent metro connectivity, making it a good choice for travelers seeking something different. Some areas could benefit from improvement, such as pricing for breakfast and parking, as well as more rigorous maintenance and cleaning in certain parts of the hotel.
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Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

InterContinental Madrid, an IHG Hotel

Hotel in Madrid

8.7

Very Good

From $264

$

Info

Situated on Madrid’s Paseo de la Castellana Avenue, just 150 meters from Gregorio Marañón Metro Station, this hotel is a converted 19th-century palace with an attractive restaurant and a garden terrace.

Summary of reviewsThe InterContinental Madrid, an IHG Hotel, is a superb five-star hotel with an outstanding location that is both convenient and picturesque. Guests appreciate the variety of significant sights that are close by, including shops and boutiques and the easy access to the center of Madrid. The breakfast spread offered by the hotel is excellent, impressive and rich with friendly and attentive service staff. The hotel boasts spacious and clean rooms with comfortable beds, perfect for a good night's sleep. The hotel is praised for its cleanliness by its guests with beautiful, spotless and immaculate rooms. The staff at InterContinental Madrid received numerous positive reviews from satisfied guests with polite, helpful and kind staff providing excellent customer service. The hotel is an excellent choice for those who value cleanliness and comfort during their stay in Madrid.
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Historic Hotel

Family Friendly Hotel

Dog Friendly Hotel

Emperador

Hotel in Madrid

8.6

Very Good

From $167

$

Info Summary of reviews'Emperador' Hotel in Madrid generally receives favorable reviews across various categories, making it a popular choice for both business and leisure travelers. One of its standout features is its prime location on the iconic Gran Via, providing guests with convenient access to Madrid's key attractions, theaters, shopping centers and dining options. The hotel's central positioning near metro and bus lines adds to its appeal, making exploration of the city seamless.

The rooftop pool receives high praise for its breathtaking city views, cleanliness and inviting atmosphere. Guests find the pool area to be a perfect relaxation spot after a day of sightseeing with many noting the abundance of sun loungers and the luxurious setting. Despite some concerns about the pool's temperature and availability, it remains a highlight for visitors.

While breakfast receives mixed reviews, many guests appreciate the variety and richness of the morning offerings. Highlights include tasty cheeses, fresh fruit and a dedicated pancake, crepe and waffle corner. However, some guests feel the breakfast is overpriced and could benefit from more hot options and improved diversity.

Dinner experiences at the rooftop bar and pool area are often praised for their quality food and elegant ambiance. The rooftop terrace, in particular, is a major attraction with its panoramic views and delightful menu. Although some diners mention occasional lapses in service and limited food selections in the evening, the general sentiment is positive.

Cleanliness is a strong point for 'Emperador,' with many guests commending the well-maintained facilities and spotless rooms. The friendly and professional staff further enhance the guest experience, creating a welcoming and hospitable atmosphere. Despite occasional mentions of slow service in certain areas, the staff are generally seen as helpful and attentive.

Rooms at the hotel receive mixed feedback with many guests appreciating their spaciousness, comfort and modern decor in some areas. However, some reviews highlight the need for updates and mention issues such as outdated furnishings and lack of natural light. Nonetheless, the overall sentiment leans toward the positive with guests often noting a comfortable and enjoyable stay.

The free WiFi generally meets guest expectations, providing stable and high-speed connections, though a few guests report occasional connectivity issues.

The hotel's vibrant nightlife scene, both on-site and in its surrounding area, is another draw for many visitors. The rooftop bar offers a fantastic spot to enjoy drinks with stunning city views, although it closes relatively early. Despite some noise from the bustling city, the nightlife options nearby add to the hotel's appeal.

Finally, the comfort of the beds at 'Emperador' receives mixed reviews with many guests finding them comfortable and conducive to a good night's sleep. Some reviews mention issues with bed size and firmness, indicating room for improvement in this area.

Overall, 'Emperador' hotel is a solid choice for those looking to immerse themselves in the vibrant culture and atmosphere of Madrid, offering a strategic location, commendable amenities and a generally positive guest experience.
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Luxury Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Rooftop Pool Panoramic View Pool Outdoor Pool

Rosewood Villa Magna

Hotel in Madrid

10

Excellent

From $922

$

Info Summary of reviewsRosewood Villa Magna is a luxurious 5-star hotel located in Madrid, offering beautifully designed and decorated rooms that are cleaned daily. The staff is widely praised for their friendly and helpful demeanor, providing superb service and great hospitality. Guests note the kind attention to detail, making their stay extremely comfortable and elegant. The bathrooms are marveled at and the larger sized rooms are especially spacious and cozy. Despite some low ceilings and smaller rooms, guests are generally satisfied with the accommodations. Some isolated incidents of lack of training were noted, but most guests found the staff very welcoming and helpful. With its prime location in Madrid, Rosewood Villa Magna is undoubtedly a must-visit destination for those seeking top luxury comfort and chic accommodations.
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Hotel with Spa

Accessible Hotel

Hotel for Honeymoon

Only YOU Boutique Hotel Madrid

Hotel in Madrid

9.2

Excellent

From $245

$

Info Summary of reviewsOnly YOU Boutique Hotel Madrid is a luxurious and elegant hotel with a chic and modern design that guests adore. Its fantastic location is described as "amazing," "perfect," and "stunning," allowing guests to explore all that Madrid has to offer. The breakfast receives high praise from guests as delicious with gluten-free options and an excellent atmosphere. The rooms are spacious and beautifully designed with comfortable beds, stylish ambiance and superb staff. The hotel is spotlessly clean and the service is exceptional with the staff accommodating, friendly and professional. The hotel's location near a vibrant nightlife scene makes it an ideal spot for a night out. The hotel's luxury and elegance are highly praised and guests mention the beautiful seating arrangements for a relaxing evening with friends. Overall, Only YOU Boutique Hotel Madrid is highly recommended for a luxurious and memorable vacation.
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Luxury Hotel

Hotel for Honeymoon

Hotel near Nightlife Spots

Wellington Hotel & Spa Madrid

Hotel in Madrid

9.0

Excellent

From $347

$

Info Summary of reviewsThe Wellington Hotel & Spa Madrid is a luxurious and elegant five-star hotel located in the heart of Madrid's Salamanca neighborhood, adjacent to Retiro Park. Guests have praised the hotel's excellent location, attentive and courteous staff and impeccable cleanliness. While opinions on the breakfast options and room sizes vary, the hotel's luxurious amenities and traditional elegance mixed with modern smart amenities make for a truly unforgettable travel experience. The hotel's swimming pool, pool bar, restaurant and terrace arrangements provide an added benefit for those seeking relaxation. Overall, the Wellington Hotel & Spa Madrid is an ideal choice for anyone looking for a touch of grandeur and a comfortable stay in Madrid's best neighborhood.
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Hotel Taking Steps Towards Sustainability

Luxury Hotel

Hotel for Honeymoon

Hotel Villa Real, a member of Preferred Hotels & Resorts

Hotel in Madrid

8.8

Excellent

From $137

$

Info Summary of reviewsHotel Villa Real, a member of Preferred Hotels & Resorts, excels at providing an outstanding stay largely due to its prime location and superb service. Nestled in a tranquil yet central square in Madrid, the hotel offers convenient access to major attractions like the Prado, Reina Sofia and Thyssen museums. Its proximity to renowned spots such as Gran Vía, Retiro Park, Plaza Mayor and Puerta del Sol, coupled with nearby public transportation options, makes it ideal for exploring the city on foot. The immediate area is abundant with authentic tapas bars, restaurants, theaters and shopping destinations, adding further convenience for guests.

The hotel's staff consistently receives high praise for their friendliness, professionalism and exceptional service. Employees are noted for their attentiveness and accommodating nature, making guests feel valued and well-cared for, thereby enhancing the overall experience. Breakfast at the hotel is frequently described as delicious and high-quality with a wide selection at the buffet and an appealing presentation that includes tablecloths and flowers, often creating a memorable start to the day.

Dining at Hotel Villa Real is largely appreciated for its quality, particularly during dinner, where the excellent food is complemented by helpful and attentive waitstaff. The tapas restaurant and bar are favored dining spots, although some guests noted the need for service improvements and menu updates. The terrace adjacent to the restaurant adds charm to the dining experience.

Rooms at the hotel are generally spacious, comfortable and clean. Many guests laud the elegant decor and spectacular views from balconies or terraces. The family rooms are especially praised for their efficient layouts. However, there are occasional critiques regarding outdated decor, noise insulation issues and small bathrooms with impractical fixtures.

Cleanliness at the hotel is predominantly well-regarded with most guests finding the rooms and public spaces well-maintained. The hotel's attention to cleanliness, coupled with the staff's dedication, contributes to a positive guest experience despite sporadic lapses.

Although the WiFi service is praised in some instances for its speed, experiences vary with some guests reporting weak and inconsistent signals. The hotel's gym and pool facilities, however, receive mixed feedback. The gym is seen as adequate for basic workouts but is considered small and outdated. The rooftop pool, while providing a pleasant view, is limited in size and capacity with some guests expressing disappointment over its accessibility.

Parking options at Hotel Villa Real are generally seen as secure and well-organized, though the costs associated with parking and the compact driveway are noted concerns.

For families, the hotel proves to be a welcoming and accommodating environment. The family rooms are particularly applauded for their functionality and spaciousness. The hotel’s staff are quick to respond to any requests, ensuring a comfortable stay for families and their pets.

The location also benefits those interested in nightlife with the hotel situated near numerous tapas bars and lively areas, yet maintaining a calm and quiet atmosphere at night.

Overall, Hotel Villa Real, a member of Preferred Hotels & Resorts, stands out for its excellent location, exceptional staff and comprehensive amenities, making it a highly recommended choice for visitors to Madrid.
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Luxury Hotel

Family Friendly Hotel

Hotel near Nightlife Spots

Iberostar Las Letras Gran Via

Hotel in Madrid

8.6

Very Good

From $334

$

Info Summary of reviewsIberostar Las Letras Gran Via is a highly recommended hotel for those looking for a prime location in the heart of Madrid. Guests love the hotel's proximity to top attractions and the convenience of a nearby metro station. The staff is friendly and attentive, providing excellent service and attention to detail. The rooms are clean, comfortable and well-appointed with some featuring hot tubs on private terraces. The breakfast is delicious and varied with many options to choose from. While the pool receives mixed reviews, the rooftop bar offers stunning views of the city. Overall, guests highly recommend Iberostar Las Letras Gran Via for its exceptional staff, facilities and services.
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Hotel near Nightlife Spots

Hotel with Swimming Pool

Outdoor Pool

Hotel with Rooms With Jacuzzi / Hot-tub

Hotel Fenix Gran Meliá - The Leading Hotels of the World

Hotel in Madrid

8.9

Excellent

From $318

$

Info Summary of reviewsHotel Fenix Gran Meliá - The Leading Hotels of the World is a luxurious 5-star hotel located in a prime location in Madrid. Guests rave about the exceptional service provided by the friendly and attentive staff with many highlighting the helpfulness of Marianella and Marta from Red Level. The hotel's breakfast service is also highly praised with guests enjoying a lovely spread with all they could wish for and more. The cleanliness of the hotel is also a standout feature with guests consistently praising the spotless facilities and amazing job the cleaning personnel does. While some guests found the rooms to be smaller than expected with outdated decor and small bathrooms, the majority of guests found the beds to be heavenly comfortable. Overall, Hotel Fenix Gran Meliá is a fantastic choice for a stay in Madrid, offering a top-notch experience that will leave you wanting to return.
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Luxury Hotel

Hotel for Honeymoon

5-Star Hotel

Catalonia Atocha

Hotel in Madrid

8.7

Very Good

From $134

$

Info Summary of reviewsCatalonia Atocha receives high acclaim from guests for its superb location in the heart of Madrid, making it an ideal spot for exploring the city's major attractions, such as the Prado Museum, Retiro Park, Plaza Mayor, Puerta del Sol and Atocha Train Station. The surrounding vibrant neighborhood, featuring numerous restaurants, cafes and bars, adds to the appeal while maintaining a peaceful retreat with clean, comfortable rooms and friendly, helpful staff.

Guests consistently praise the hotel’s breakfast, often described with words like outstanding, fantastic and exceptional. The extensive buffet caters to various dietary needs, including vegan, vegetarian and gluten-free options. The spread includes a variety of savory and sweet items, fresh fruits, juices and freshly baked breads, all presented with five-star quality and service. Despite the occasional comment on the price, the breakfast experience is widely regarded as a highlight of the stay.

The dining experience at Catalonia Atocha is generally positive with high-quality offerings late in the evening and a commendable wine selection. While some reviews mention mixed experiences with certain dinner options and room service food quality, guests appreciate the friendly and attentive service from the bar and dining staff. Alternative dining options are plentiful in the neighborhood.

Rooms at Catalonia Atocha are favorably reviewed for their cleanliness, modern decor, spaciousness and quietness. Features like comfortable beds, quality bedding and modern bathrooms contribute to a restful environment. While some rooms may feel small or lack natural light, upgrades to suites or rooms with balconies or terraces are particularly appreciated for the additional space and views. The rooftop terrace also garners positive mentions for its styling and panoramic views over Madrid.

The hotel's exceptional cleanliness is a standout feature with consistently spotless rooms and well-maintained common areas. Housekeeping staff are praised for their diligence and service, maintaining a high standard of hygiene.

Staff at Catalonia Atocha receive overwhelmingly positive feedback for their friendliness, helpfulness and attentiveness. Specific staff members are often mentioned for their exceptional hospitality, contributing significantly to the overall pleasant atmosphere of the hotel. The professionalism and welcoming attitude of the reception and housekeeping teams ensure guests feel well cared for during their stay.

Wi-Fi connectivity at Catalonia Atocha is generally reliable and fast, though a few guests have reported intermittent issues, particularly on higher floors. Despite these occasional problems, the overall internet service is satisfactory for most guests.

Families find Catalonia Atocha to be a suitable and comfortable option with spacious rooms, cozy beds and family-friendly amenities like folding bunk beds for children. The courteous and helpful staff, convenient upgrades and central location near family-friendly attractions enhance the overall family experience.

The hotel's central location also benefits those interested in Madrid's nightlife. Guests appreciate the proximity to bars, restaurants and entertainment venues, as well as the hotel’s rooftop terrace bar. Despite the bustling surroundings, the rooms offer quiet and peaceful retreats for a restful night.

Finally, the comfortable beds at Catalonia Atocha are frequently praised, contributing to a restful sleep experience. While opinions on mattress firmness vary, the overall consensus is positive. The hotel lives up to its four-star rating with high standards of cleanliness, comfort and service, making it a highly recommended choice for travelers seeking quality accommodations in Madrid.
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Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel