Emperador
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Summary of reviews'Emperador' Hotel in Madrid generally receives favorable reviews across various categories, making it a popular choice for both business and leisure travelers. One of its standout features is its prime location on the iconic Gran Via, providing guests with convenient access to Madrid's key attractions, theaters, shopping centers and dining options. The hotel's central positioning near metro and bus lines adds to its appeal, making exploration of the city seamless.
The rooftop pool receives high praise for its breathtaking city views, cleanliness and inviting atmosphere. Guests find the pool area to be a perfect relaxation spot after a day of sightseeing with many noting the abundance of sun loungers and the luxurious setting. Despite some concerns about the pool's temperature and availability, it remains a highlight for visitors.
While breakfast receives mixed reviews, many guests appreciate the variety and richness of the morning offerings. Highlights include tasty cheeses, fresh fruit and a dedicated pancake, crepe and waffle corner. However, some guests feel the breakfast is overpriced and could benefit from more hot options and improved diversity.
Dinner experiences at the rooftop bar and pool area are often praised for their quality food and elegant ambiance. The rooftop terrace, in particular, is a major attraction with its panoramic views and delightful menu. Although some diners mention occasional lapses in service and limited food selections in the evening, the general sentiment is positive.
Cleanliness is a strong point for 'Emperador,' with many guests commending the well-maintained facilities and spotless rooms. The friendly and professional staff further enhance the guest experience, creating a welcoming and hospitable atmosphere. Despite occasional mentions of slow service in certain areas, the staff are generally seen as helpful and attentive.
Rooms at the hotel receive mixed feedback with many guests appreciating their spaciousness, comfort and modern decor in some areas. However, some reviews highlight the need for updates and mention issues such as outdated furnishings and lack of natural light. Nonetheless, the overall sentiment leans toward the positive with guests often noting a comfortable and enjoyable stay.
The free WiFi generally meets guest expectations, providing stable and high-speed connections, though a few guests report occasional connectivity issues.
The hotel's vibrant nightlife scene, both on-site and in its surrounding area, is another draw for many visitors. The rooftop bar offers a fantastic spot to enjoy drinks with stunning city views, although it closes relatively early. Despite some noise from the bustling city, the nightlife options nearby add to the hotel's appeal.
Finally, the comfort of the beds at 'Emperador' receives mixed reviews with many guests finding them comfortable and conducive to a good night's sleep. Some reviews mention issues with bed size and firmness, indicating room for improvement in this area.
Overall, 'Emperador' hotel is a solid choice for those looking to immerse themselves in the vibrant culture and atmosphere of Madrid, offering a strategic location, commendable amenities and a generally positive guest experience.
Categories
The rooftop pool receives high praise for its breathtaking city views, cleanliness and inviting atmosphere. Guests find the pool area to be a perfect relaxation spot after a day of sightseeing with many noting the abundance of sun loungers and the luxurious setting. Despite some concerns about the pool's temperature and availability, it remains a highlight for visitors.
While breakfast receives mixed reviews, many guests appreciate the variety and richness of the morning offerings. Highlights include tasty cheeses, fresh fruit and a dedicated pancake, crepe and waffle corner. However, some guests feel the breakfast is overpriced and could benefit from more hot options and improved diversity.
Dinner experiences at the rooftop bar and pool area are often praised for their quality food and elegant ambiance. The rooftop terrace, in particular, is a major attraction with its panoramic views and delightful menu. Although some diners mention occasional lapses in service and limited food selections in the evening, the general sentiment is positive.
Cleanliness is a strong point for 'Emperador,' with many guests commending the well-maintained facilities and spotless rooms. The friendly and professional staff further enhance the guest experience, creating a welcoming and hospitable atmosphere. Despite occasional mentions of slow service in certain areas, the staff are generally seen as helpful and attentive.
Rooms at the hotel receive mixed feedback with many guests appreciating their spaciousness, comfort and modern decor in some areas. However, some reviews highlight the need for updates and mention issues such as outdated furnishings and lack of natural light. Nonetheless, the overall sentiment leans toward the positive with guests often noting a comfortable and enjoyable stay.
The free WiFi generally meets guest expectations, providing stable and high-speed connections, though a few guests report occasional connectivity issues.
The hotel's vibrant nightlife scene, both on-site and in its surrounding area, is another draw for many visitors. The rooftop bar offers a fantastic spot to enjoy drinks with stunning city views, although it closes relatively early. Despite some noise from the bustling city, the nightlife options nearby add to the hotel's appeal.
Finally, the comfort of the beds at 'Emperador' receives mixed reviews with many guests finding them comfortable and conducive to a good night's sleep. Some reviews mention issues with bed size and firmness, indicating room for improvement in this area.
Overall, 'Emperador' hotel is a solid choice for those looking to immerse themselves in the vibrant culture and atmosphere of Madrid, offering a strategic location, commendable amenities and a generally positive guest experience.
Hotel near Nightlife Spots
Located on Gran Vía, this hotel offers convenient access to Madrid's nightlife. Its rooftop terrace provides a great spot to start the evening.
Hotel with Swimming Pool
The Hotel Emperador has the largest rooftop swimming pool in Madrid, offering skyline views in the heart of Gran Vía. The rooftop terrace is heated during winter.
Rooftop Pool Panoramic View Pool Outdoor Pool
4-Star Hotel
This centrally located hotel on Gran Via offers a rooftop terrace with a swimming pool and panoramic city views. It provides a convenient base for exploring Madrid's attractions and offers a luxurious experience.
Hotel with Outdoor Pool
Located on the 10th floor rooftop terrace, this hotel offers one of the largest outdoor pools in the city. It provides 360° views and operates with a beach club vibe during the summer season (May to September).
Hotel with Panoramic View Pool
Located on the 10th floor, the rooftop terrace of this hotel features one of the largest outdoor pools in Madrid. It offers 360° views of the Madrid skyline.
Hotel with Rooftop Pool
The Emperador Hotel in Madrid boasts an expansive rooftop swimming pool that is nothing short of an urban oasis. Open from May to September, this is a locale that teems with relaxation and tranquility amid the city's vibrant atmosphere. Its panoramic views and ambiance, reminiscent of a summer in Ibiza, transport guests to a serenity that feels far removed from the bustling city center below. Though Madrid may lack a beach, the Emperador compensates with a sun-drenched pool that guarantees a seaside feel. More than just a pool, the terrace is a haven, offering over 120 loungers for optimal sunbathing and relaxation. Alongside, a snack bar-restaurant provides an array of fresh and flavorful dishes, perfect for those sweltering summer city days. The icing on the cake is a cocktail bar renowned for its impressive signature mixology, crafting an unforgettable rooftop pool experience that will linger in guests' memories long after their visit.
Luxury Hotel
Business Hotel
Accessible Hotel
Guest Reviews
Nestled in the heart of Madrid, 'Emperador' boasts a prime location that has left many guests impressed. The hotel's central positioning on the iconic Gran Via allows for unparalleled access to the city's key attractions, theaters, shopping centers and a variety of dining options. Guests repeatedly highlight its proximity to metro and bus lines, making it extremely convenient for those eager to explore Madrid's vibrant sights.
The rooftop pool is another standout feature, offering breathtaking views of the city while providing a perfect spot to relax after a day of sightseeing. The clean, spacious rooms and friendly staff further enhance the overall guest experience, ensuring comfort and ease.
Whether you're visiting for business or leisure, 'Emperador' stands as a top choice due to its strategic location, remarkable amenities and the added luxury of a rooftop bar and pool. This makes it ideal for anyone wanting to immerse themselves fully in the Madrid vibrancy right at their doorstep.
Emperador Hotel receives mixed feedback on its breakfast offerings with a substantial number of reviews highlighting positive aspects. Many guests appreciated the breakfast's variety and richness, describing it as delicious, plentiful and providing a wide range of options. Phrases such as excellent, great and fantastic frequently appeared with specific mentions of tasty cheeses, healthy choices and the presence of a pancake, crepe and waffle corner. The freshness of the offerings, including freshly squeezed orange juice, was also lauded along with the comprehensive and varied choice of fruits, cold cuts and cheeses.
On the downside, several guests felt the breakfast didn't meet their expectations for the price, labeling it as expensive and sometimes underwhelming. Complaints about a lack of diversity, fair quality and low value for money were recurrent. Some guests pointed out that the breakfast room felt dated and crowded and the breakfast could benefit from more hot options and variety. Despite these critiques, a significant portion of the guests found the breakfast to be a pleasant, if not spectacular, start to their day.
Overall, the breakfast at the Emperador Hotel earns generally positive marks for its extensive selection and quality, although areas for improvement include increasing the diversity of options and better value alignment with the pricing.
The guests at Emperador have generally enjoyed their dining experiences with many highlighting the quality of the food, particularly at the rooftop bar and pool area. The rooftop terrace stands out as a major attraction, offering beautiful panoramic views of the city and a delightful dining option that includes a terrace menu praised by visitors. Diners have expressed satisfaction with the good services and the elegance of the hotel, particularly noting the quality of the cocktails available.
Several guests appreciated the lovely lunches and dinners, describing the rooftop brasserie as a highlight and emphasizing the varied and extensive food menu available on weekends. However, while the food by the pool and at the terrace bar was appreciated, some reviews mentioned that the food selection in the evening could be improved and there were occasional comments about the lack of certain drinks and mediocre dinner experiences.
Service, especially around the bar areas, received mixed feedback. While the staff were generally described as kind and lovely, especially at the top bar, the service was at times noted to be lacking, particularly around the pool and bar areas. The rooftop terrace bar and the lobby bar are noted for their fun and enjoyable atmosphere, although the pricing for drinks could be a bit high.
Despite a few drawbacks, such as the occasional limited food selection and service hiccups, Emperador largely meets guest expectations for dining with its good food quality, beautiful settings and the significant draw of its rooftop amenities.
The guest reviews of 'Emperador' reveal a mixed experience regarding the hotel's rooms, highlighting both positive aspects and areas needing improvement. Many guests appreciated the spaciousness and comfort of the rooms, noting clean and well-maintained spaces with comfortable beds. Some rooms offered beautiful views and were well-decorated, providing amenities such as large flat-screen TVs, coffee machines and spacious bathrooms. The aesthetic and modern decor in certain rooms contributed to a pleasing stay for several guests.
However, a notable portion of the reviews mentioned that many rooms are small and in need of updating. Issues such as outdated furnishings, lack of views, dim lighting and occasional unpleasant odors were mentioned multiple times. Some rooms faced interior courtyards with little natural light and a few reviews pointed out noise issues either from other rooms or external sources.
Despite some inconsistencies, the overall sentiment leaned towards the positive with guests often stating that while some rooms could use modernization, their stays were generally comfortable and enjoyable. The hotel's location and the amenities available were also frequently praised, contributing to a satisfactory stay for many visitors.
Emperador Hotel offers a bed experience that has received mixed reviews from its guests, though many highlight the comfort and quality of the beds. Numerous guests found the beds to be comfortable with some describing them as extremely comfortable and super comfy, leading to good quality sleep. The bedding and pillows were often praised with comments emphasizing the comfort provided by the bedding and the substantial linen.
Some guests appreciated the large size of the beds, particularly noting beds that are 90cm each. Despite this, there were occasional remarks on bed size being too small with some double beds considered inadequate and uncomfortable by a few guests. A few instances noted discomfort due to firm mattresses with a bit of personal preference indicating a desire for firmer beds. Soft beds also received mixed feedback, as some found them way too soft and sinking.
Cleanliness and maintenance of the bedding seemed well-regarded with reports of clean beds and linen. However, comments about old-school, non-cozy bedding indicated areas for improvement. There were also a handful of grievances regarding bedding never being changed and the need for bed updates.
Additional concerns included hearing noise from adjacent rooms and hallways due to the proximity of doors to the beds, affecting overall tranquility for some visitors.
Overall, guests described varying experiences with the beds at Emperador Hotel with many finding them comfortable while others highlighted issues that impacted their stay.
Emperador Hotel in Madrid receives high praise for its cleanliness, which is a recurring theme in many guest reviews. The rooms are consistently described as very clean and the overall hotel maintenance meets guests' expectations. The hotel's cleanliness covers all aspects, from well-maintained facilities to spotless common areas. Visitors are particularly impressed by the clean and comfortable rooms, which are often referred to as spacious and cozy. Housekeeping generally receives positive feedback with many noting the daily cleaning and tidy presentation of their rooms.
The pristine condition extends to other areas of the hotel, including the bar, pool area and lobby. The impeccable cleanliness is complemented by the hotel's central location and beautiful decor, creating an appealing atmosphere for guests. Despite occasional mentions of minor issues like dusty surfaces or specific areas needing better upkeep, the overall sentiment leans heavily towards satisfaction with the hotel's hygiene standards.
The efficient and friendly staff further enhance the positive experience, contributing to an environment where cleanliness and guest comfort are prioritized. Although some guests have encountered isolated instances of unpleasant odors or less-than-perfect housekeeping, these comments are relatively rare in comparison to the overwhelmingly positive feedback regarding the hotel’s cleanliness.
The Emperador hotel receives praise for its staff who are frequently described as helpful, friendly and professional. Guests appreciate the attentive service and courteous demeanor, especially from the reception team and bellboys with some guests singling out particular individuals for their exceptional assistance. Many reviews highlight the staff's ability to make guests feel welcome, noting their willingness to help and serve. The overall treatment at the hotel is seen as excellent with the staff often going above and beyond to meet guests' needs, creating a warm and hospitable environment.
However, there are sporadic mentions of less favorable interactions, such as slow service and occasional rudeness, particularly in areas like the pool bar and rooftop. Despite these isolated incidents, the general sentiment reflects a strong emphasis on kindness, efficiency and attentiveness, making the Emperador's staff one of its standout features.
The WiFi experience at the Emperador hotel has garnered mixed but generally positive feedback from guests. Many visitors reported that the WiFi worked great and maintained a good signal with stable, high-speed connections and quick download speeds. Free WiFi is available in the rooms and several guests noted that they had no connectivity problems during their stay.
However, some guests did encounter issues. In a few instances, the WiFi connection was weak or unreliable, especially in certain rooms. A few reviews mentioned that the WiFi was a bit hit-and-miss and, at times, slow. Despite these occasional drawbacks, the overall consensus points to a reliable internet experience for the majority of guests, enhancing their stay with the added benefit of clean facilities and great views from the hotel.
The pool at Emperador Hotel garners high praise from guests for its stunning setting and exceptional facilities. Many reviews highlight the rooftop pool as a spectacular feature, offering breathtaking views of Madrid’s skyline. The pool area is frequently described as clean, spacious and inviting, making it a perfect place to relax, sip cocktails and enjoy the sun. Guests appreciate the saltwater aspect and the large number of sun loungers available, ensuring a comfortable experience even during peak times.
The rooftop terrace and pool area are particularly celebrated for their aesthetics with many finding it a luxurious and relaxing space to unwind after a day of sightseeing. The pool's location on the rooftop is mentioned positively numerous times with its views and atmosphere providing a definite wow factor. The pool's temperature, however, has mixed reviews with some guests finding it perfectly fine, while others feel it is too cold.
Despite the numerous commendations, some shortcomings are noted. The lack of heating in the pool is a common point of contention and there are mentions of the pool being closed on certain days or not opening early enough. Additionally, the need for more parasols and occasional overcrowding issues during weekends are pointed out.
In summary, the rooftop pool at Emperador Hotel is a highlight for many guests, praised for its cleanliness, views and overall ambiance, making it a key feature of the hotel that significantly enhances the guest experience, despite some minor drawbacks related to temperature and accessibility.
Emperador offers a dynamic and vibrant night scene, ideally suited for those keen on experiencing the bustling nightlife of Madrid. Its central location on Gran Vía places guests in close proximity to numerous bars, clubs and theaters, providing ample opportunities for evening entertainment. Visitors can enjoy the lively atmosphere, good music and abundant nightlife options, ranging from chic nightclubs to vibrant bars.
The hotel's rooftop bar is particularly noteworthy, offering fantastic views of the city skyline, making it the perfect spot to enjoy a cocktail or a sangria while watching the sunset. The rooftop pool area, often described as fabulous, adds to the allure, providing a serene spot to unwind despite the energetic surroundings below. While some guests noted occasional noise from sirens and street activity, others found the rooftop setting peaceful at night.
However, it's important to note that the on-site bar closes relatively early, by 11 pm and guests are asked to leave by midnight, which might be a drawback for night owls. Drinks at the hotel can be on the pricier side, but the quality of the cocktails and the overall atmosphere seem to justify the expense for many visitors. While the immediate area is rich with nightlife options, the hotel's own beach club was described as less lively.
Overall, Emperador stands out for its prime location and vibrant nightlife ambiance, making it a solid choice for those looking to immerse themselves in Madrid's energetic evening culture.
Emperador offers a mixed bag of experiences for travelers with several reviews highlighting its four-star classification and overall quality. Many visitors appreciated its excellent and central location, making it a convenient choice for both leisure and business travelers. The hotel’s staff received high praise for their world-class, friendly service, which many found to be a standout feature. The property is described as beautiful, elegant and well-maintained, providing good value with upscale amenities and facilities.
However, some guests felt the hotel fell short of true four-star standards. There were remarks about the limited breakfast selection, which didn’t meet some guests' expectations for a four-star establishment. Other critiques included utilities that seemed old and double beds that were on the tighter side. Some mentioned that the hotel looked more like a hostel and suggested it might be better classified as a three-star property. While the comfort and decor were generally appreciated, a few felt the overall experience didn’t quite match the promised four-star rating.
In summary, Emperador delivers a pleasant stay with several high points such as location, service and decor, though it may not consistently meet all the expectations of a four-star hotel experience.
The Emperador hotel stands out as an exceptional choice for business travelers, boasting a range of facilities and services tailored to meet professional needs. Guests consistently highlight its convenient central location, making it highly accessible for business trips and nearby offices and companies. The hotel’s business amenities are praised, including well-maintained conference rooms equipped with modern technology, a clean and efficient business center and ample meeting facilities.
The comfort of the accommodations does not go unnoticed with mentions of lovely rooms, comfortable pillows and mattresses and the availability of good toiletries. The quietness of the rooms is particularly appreciated, providing a conducive environment for work or rest after a long day.
The professional service adds to the positive experience. The reception desk is described as pleasant and efficient and the staff is noted for being friendly and supportive during breakfasts, which are also quite good. These elements contribute to a business-friendly atmosphere that ensures all necessary aspects of a business trip are covered efficiently.
However, it’s worth noting that the Wi-Fi quality received some criticism, indicating a potential area for improvement. Despite this, the overall feedback suggests that the Emperador hotel excels in providing an ideal environment for business travelers with its well-suited facilities and professional service.
'Emperador' offers an impressive level of accessibility, making it an ideal choice for guests with disabilities or mobility challenges. The hotel is centrally situated, providing easy access to major attractions and conveniently located near numerous metro and bus stops. This ensures that guests can effortlessly navigate the city and reach various points of interest, theaters, restaurants and shopping areas.
The hotel itself boasts spacious elevators, reducing wait times and ensuring smooth movement within the premises. The rooms are also designed to be spacious and accessible, featuring balconies with stunning views. Although some rooms may appear a bit dated, they remain functional and user-friendly.
Proximity to public transportation is a standout feature with several metro stations and bus stops within walking distance. This, coupled with nearby public parking lots, provides versatile transportation options. The hotel’s location next to the Lope de Vega Theater and other cultural hotspots further enhances its appeal for guests looking to explore the city’s vibrant scene.
However, some minor drawbacks include the lack of automated doors to assist with luggage and occasional street crowding that might pose challenges for elderly guests or those with significant mobility issues. Despite these minor concerns, 'Emperador' remains highly accessible and offers a blend of convenience, comfort and centrality in an urban setting.
The rooftop pool at 'Emperador' receives high praise from guests, who describe it as amazing, fantastic and spectacular. Many mention the appealing and inviting ambiance of the area, noting that it is well-maintained and clean. The views offered from the rooftop are frequently highlighted as a significant attraction with visitors enjoying stunning, beautiful and incredible vistas over the city.
The rooftop bar similarly garners positive feedback with descriptors such as fabulous, lovely and exclusive. It is noted for its enjoyable atmosphere and convenient amenities, including comfortable beds and the availability of loungers and parasols for shade. Guests find the rooftop bar and pool helpful for relaxation and a significant bonus to their stay.
While the rooftop pool area can be somewhat small and shares its space with others, this does not seem to detract significantly from its overall appeal. The only minor criticism is occasional comments about cleanliness and the pool taking too long to open. Despite these issues, the rooftop terrace with its combination of a pool and bar, stands out as a major highlight of the hotel experience at 'Emperador'.
The outdoor pool at Emperador Hotel has received widespread praise for its inviting ambiance and high-quality features. Reviewers frequently commend the rooftop terrace and pool for providing spectacular, panoramic views of the city, making it a perfect spot for relaxation. The terrace is beautifully designed, featuring a lovely bar area that enhances the overall experience with its great city views.
Guests appreciate the pool's cleanliness and spaciousness, often describing it as well-kept and well-tended. The atmosphere at the poolside is described as pleasant and cozy with ample seating available for relaxation. Many find the rooftop pool to be particularly relaxing and ideal for unwinding while enjoying the city's skyline.
Specific highlights include the solarium, deck area and the beautiful Balinese beds available—even if there's a mention of additional costs for their use. The pool itself has been admired for its size with some describing it as large, spacious and even just the right size for enjoying a swim without feeling crowded.
Guests frequently mention the high quality of the pool which some consider to be the best in the city, offering an unforgettable experience. From the well-kept surroundings to the spectacular views, the rooftop pool and terrace area at Emperador Hotel create a memorable and enjoyable stay for all visitors who take advantage of this luxurious amenity.
Situated in an elegantly styled and historic building, the Emperador hotel offers a luxurious and high-end experience to its guests. The architecture and exterior exude old-school elegance and the interior maintains a classic yet chic style with luxurious decor and high-quality furnishings. The lobby, in particular, impresses with its beautiful design, classy feel and superb products, making guests feel truly welcome.
Guests have commented on the spaciousness of the rooms, though some note they lack a bit of luxury compared to the rest of the hotel. However, the overall ambiance with its stylish vibe and sophisticated touches, more than compensates. The breakfast provided is excellent and the hotel facilities, including a rooftop pool offering stunning city views, add to the luxury experience.
The location is prime, nestled on one of the main shopping streets and close to several attractions, ensuring convenience and accessibility. The Emperador successfully blends old-world charm with modern luxury, making it an excellent choice for travelers seeking a chic and luxurious stay. Despite some minor criticisms, the overall consensus is that the Emperador provides excellent value for money with its luxurious touches and high standards truly leaving a lasting impression.
Location Show Map
Location
The rooftop pool is another standout feature, offering breathtaking views of the city while providing a perfect spot to relax after a day of sightseeing. The clean, spacious rooms and friendly staff further enhance the overall guest experience, ensuring comfort and ease.
Whether you're visiting for business or leisure, 'Emperador' stands as a top choice due to its strategic location, remarkable amenities and the added luxury of a rooftop bar and pool. This makes it ideal for anyone wanting to immerse themselves fully in the Madrid vibrancy right at their doorstep.
Breakfast
On the downside, several guests felt the breakfast didn't meet their expectations for the price, labeling it as expensive and sometimes underwhelming. Complaints about a lack of diversity, fair quality and low value for money were recurrent. Some guests pointed out that the breakfast room felt dated and crowded and the breakfast could benefit from more hot options and variety. Despite these critiques, a significant portion of the guests found the breakfast to be a pleasant, if not spectacular, start to their day.
Overall, the breakfast at the Emperador Hotel earns generally positive marks for its extensive selection and quality, although areas for improvement include increasing the diversity of options and better value alignment with the pricing.
Dinner
Several guests appreciated the lovely lunches and dinners, describing the rooftop brasserie as a highlight and emphasizing the varied and extensive food menu available on weekends. However, while the food by the pool and at the terrace bar was appreciated, some reviews mentioned that the food selection in the evening could be improved and there were occasional comments about the lack of certain drinks and mediocre dinner experiences.
Service, especially around the bar areas, received mixed feedback. While the staff were generally described as kind and lovely, especially at the top bar, the service was at times noted to be lacking, particularly around the pool and bar areas. The rooftop terrace bar and the lobby bar are noted for their fun and enjoyable atmosphere, although the pricing for drinks could be a bit high.
Despite a few drawbacks, such as the occasional limited food selection and service hiccups, Emperador largely meets guest expectations for dining with its good food quality, beautiful settings and the significant draw of its rooftop amenities.
Rooms
However, a notable portion of the reviews mentioned that many rooms are small and in need of updating. Issues such as outdated furnishings, lack of views, dim lighting and occasional unpleasant odors were mentioned multiple times. Some rooms faced interior courtyards with little natural light and a few reviews pointed out noise issues either from other rooms or external sources.
Despite some inconsistencies, the overall sentiment leaned towards the positive with guests often stating that while some rooms could use modernization, their stays were generally comfortable and enjoyable. The hotel's location and the amenities available were also frequently praised, contributing to a satisfactory stay for many visitors.
Beds
Some guests appreciated the large size of the beds, particularly noting beds that are 90cm each. Despite this, there were occasional remarks on bed size being too small with some double beds considered inadequate and uncomfortable by a few guests. A few instances noted discomfort due to firm mattresses with a bit of personal preference indicating a desire for firmer beds. Soft beds also received mixed feedback, as some found them way too soft and sinking.
Cleanliness and maintenance of the bedding seemed well-regarded with reports of clean beds and linen. However, comments about old-school, non-cozy bedding indicated areas for improvement. There were also a handful of grievances regarding bedding never being changed and the need for bed updates.
Additional concerns included hearing noise from adjacent rooms and hallways due to the proximity of doors to the beds, affecting overall tranquility for some visitors.
Overall, guests described varying experiences with the beds at Emperador Hotel with many finding them comfortable while others highlighted issues that impacted their stay.
Cleanliness
The pristine condition extends to other areas of the hotel, including the bar, pool area and lobby. The impeccable cleanliness is complemented by the hotel's central location and beautiful decor, creating an appealing atmosphere for guests. Despite occasional mentions of minor issues like dusty surfaces or specific areas needing better upkeep, the overall sentiment leans heavily towards satisfaction with the hotel's hygiene standards.
The efficient and friendly staff further enhance the positive experience, contributing to an environment where cleanliness and guest comfort are prioritized. Although some guests have encountered isolated instances of unpleasant odors or less-than-perfect housekeeping, these comments are relatively rare in comparison to the overwhelmingly positive feedback regarding the hotel’s cleanliness.
Staff
However, there are sporadic mentions of less favorable interactions, such as slow service and occasional rudeness, particularly in areas like the pool bar and rooftop. Despite these isolated incidents, the general sentiment reflects a strong emphasis on kindness, efficiency and attentiveness, making the Emperador's staff one of its standout features.
Wi-Fi
However, some guests did encounter issues. In a few instances, the WiFi connection was weak or unreliable, especially in certain rooms. A few reviews mentioned that the WiFi was a bit hit-and-miss and, at times, slow. Despite these occasional drawbacks, the overall consensus points to a reliable internet experience for the majority of guests, enhancing their stay with the added benefit of clean facilities and great views from the hotel.
Pool
The rooftop terrace and pool area are particularly celebrated for their aesthetics with many finding it a luxurious and relaxing space to unwind after a day of sightseeing. The pool's location on the rooftop is mentioned positively numerous times with its views and atmosphere providing a definite wow factor. The pool's temperature, however, has mixed reviews with some guests finding it perfectly fine, while others feel it is too cold.
Despite the numerous commendations, some shortcomings are noted. The lack of heating in the pool is a common point of contention and there are mentions of the pool being closed on certain days or not opening early enough. Additionally, the need for more parasols and occasional overcrowding issues during weekends are pointed out.
In summary, the rooftop pool at Emperador Hotel is a highlight for many guests, praised for its cleanliness, views and overall ambiance, making it a key feature of the hotel that significantly enhances the guest experience, despite some minor drawbacks related to temperature and accessibility.
Nightlife
The hotel's rooftop bar is particularly noteworthy, offering fantastic views of the city skyline, making it the perfect spot to enjoy a cocktail or a sangria while watching the sunset. The rooftop pool area, often described as fabulous, adds to the allure, providing a serene spot to unwind despite the energetic surroundings below. While some guests noted occasional noise from sirens and street activity, others found the rooftop setting peaceful at night.
However, it's important to note that the on-site bar closes relatively early, by 11 pm and guests are asked to leave by midnight, which might be a drawback for night owls. Drinks at the hotel can be on the pricier side, but the quality of the cocktails and the overall atmosphere seem to justify the expense for many visitors. While the immediate area is rich with nightlife options, the hotel's own beach club was described as less lively.
Overall, Emperador stands out for its prime location and vibrant nightlife ambiance, making it a solid choice for those looking to immerse themselves in Madrid's energetic evening culture.
4 Star
However, some guests felt the hotel fell short of true four-star standards. There were remarks about the limited breakfast selection, which didn’t meet some guests' expectations for a four-star establishment. Other critiques included utilities that seemed old and double beds that were on the tighter side. Some mentioned that the hotel looked more like a hostel and suggested it might be better classified as a three-star property. While the comfort and decor were generally appreciated, a few felt the overall experience didn’t quite match the promised four-star rating.
In summary, Emperador delivers a pleasant stay with several high points such as location, service and decor, though it may not consistently meet all the expectations of a four-star hotel experience.
Business
The comfort of the accommodations does not go unnoticed with mentions of lovely rooms, comfortable pillows and mattresses and the availability of good toiletries. The quietness of the rooms is particularly appreciated, providing a conducive environment for work or rest after a long day.
The professional service adds to the positive experience. The reception desk is described as pleasant and efficient and the staff is noted for being friendly and supportive during breakfasts, which are also quite good. These elements contribute to a business-friendly atmosphere that ensures all necessary aspects of a business trip are covered efficiently.
However, it’s worth noting that the Wi-Fi quality received some criticism, indicating a potential area for improvement. Despite this, the overall feedback suggests that the Emperador hotel excels in providing an ideal environment for business travelers with its well-suited facilities and professional service.
Accessible
The hotel itself boasts spacious elevators, reducing wait times and ensuring smooth movement within the premises. The rooms are also designed to be spacious and accessible, featuring balconies with stunning views. Although some rooms may appear a bit dated, they remain functional and user-friendly.
Proximity to public transportation is a standout feature with several metro stations and bus stops within walking distance. This, coupled with nearby public parking lots, provides versatile transportation options. The hotel’s location next to the Lope de Vega Theater and other cultural hotspots further enhances its appeal for guests looking to explore the city’s vibrant scene.
However, some minor drawbacks include the lack of automated doors to assist with luggage and occasional street crowding that might pose challenges for elderly guests or those with significant mobility issues. Despite these minor concerns, 'Emperador' remains highly accessible and offers a blend of convenience, comfort and centrality in an urban setting.
Rooftop Pool
The rooftop bar similarly garners positive feedback with descriptors such as fabulous, lovely and exclusive. It is noted for its enjoyable atmosphere and convenient amenities, including comfortable beds and the availability of loungers and parasols for shade. Guests find the rooftop bar and pool helpful for relaxation and a significant bonus to their stay.
While the rooftop pool area can be somewhat small and shares its space with others, this does not seem to detract significantly from its overall appeal. The only minor criticism is occasional comments about cleanliness and the pool taking too long to open. Despite these issues, the rooftop terrace with its combination of a pool and bar, stands out as a major highlight of the hotel experience at 'Emperador'.
Outdoor Pool
Guests appreciate the pool's cleanliness and spaciousness, often describing it as well-kept and well-tended. The atmosphere at the poolside is described as pleasant and cozy with ample seating available for relaxation. Many find the rooftop pool to be particularly relaxing and ideal for unwinding while enjoying the city's skyline.
Specific highlights include the solarium, deck area and the beautiful Balinese beds available—even if there's a mention of additional costs for their use. The pool itself has been admired for its size with some describing it as large, spacious and even just the right size for enjoying a swim without feeling crowded.
Guests frequently mention the high quality of the pool which some consider to be the best in the city, offering an unforgettable experience. From the well-kept surroundings to the spectacular views, the rooftop pool and terrace area at Emperador Hotel create a memorable and enjoyable stay for all visitors who take advantage of this luxurious amenity.
Luxury
Guests have commented on the spaciousness of the rooms, though some note they lack a bit of luxury compared to the rest of the hotel. However, the overall ambiance with its stylish vibe and sophisticated touches, more than compensates. The breakfast provided is excellent and the hotel facilities, including a rooftop pool offering stunning city views, add to the luxury experience.
The location is prime, nestled on one of the main shopping streets and close to several attractions, ensuring convenience and accessibility. The Emperador successfully blends old-world charm with modern luxury, making it an excellent choice for travelers seeking a chic and luxurious stay. Despite some minor criticisms, the overall consensus is that the Emperador provides excellent value for money with its luxurious touches and high standards truly leaving a lasting impression.
Yes, Emperador has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Emperador.
No, Emperador doesn't allow dogs.
No, parking facilities aren't available at Emperador.
No, Emperador doesn't have a gym.
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