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Summary of reviewsAxor Barajas is highly regarded for its strategic location, making it a prime choice for travelers requiring close proximity to Madrid's Adolfo Suárez Madrid-Barajas Airport. The hotel is often commended for its convenient and reliable shuttle service, which operates every 30 minutes, making it ideal for those with layovers or early flights. Its easy access to a large shopping center and major business parks adds to its appeal. Despite its bustling surroundings, the hotel maintains a quiet ambiance that ensures restful stays.
The breakfast experience at Axor Barajas generally receives positive feedback with guests appreciating the variety, quality and fresh options available, including gluten-free choices. The breakfast buffet setup and self-serve coffee machine enhance the enjoyment, although the value for the price and the 7am start time for breakfast have room for improvement.
Dining at Axor Barajas is also well-received with guests praising the on-site restaurant for its extended hours and high-quality meals. The service is often described as top-notch, although the menu could offer more variety and better value. Nearby dining alternatives provide additional options for those seeking variety.
The rooms at Axor Barajas excel in terms of space, cleanliness and modern amenities. Families particularly appreciate the large family rooms equipped with big beds and additional features like bunk beds. The rooms are noted for their cleanliness, sound-proofing and practical amenities with only minor complaints about limited facilities or occasional smells.
Cleanliness is a standout aspect of Axor Barajas with guests frequently praising the hotel's high standards of hygiene in both rooms and common areas. The staff also receives high marks for their friendliness, helpfulness and professionalism, enhancing the overall guest experience with their attentive service.
Free Wi-Fi at the hotel receives mixed reviews. While some guests report a stable connection, others face issues with connectivity and signal strength, suggesting that this is an area that could use improvement.
The spa offers a range of amenities and friendly service, but its small size and additional charges may detract from the overall experience for some guests. Similar feedback applies to the gym, which, though well-maintained, is limited in size and equipment variety.
The pool is appreciated for its design and cleanliness but is often considered small for the hotel's size, leading to overcrowding at times. Additionally, its accessibility and schedule could be improved.
Parking facilities are ample and convenient with a spacious underground garage and free street parking available. However, the cost of the private parking is noted as expensive by some guests.
EV charging options are available and appreciated, though there is a call for more charging spots to better accommodate guests' needs.
Lastly, the hotel is highly praised for its family-friendly accommodations with spacious and well-equipped family rooms that ensure a comfortable stay for families with children.
Overall, Axor Barajas is celebrated for its strategic location, cleanliness, friendly staff and comfortable accommodations, making it a recommended choice for travelers prioritizing convenience and a pleasant stay near Madrid's airport. Show more
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Categories
Family Friendly Hotel
This hotel is listed as a top family-friendly hotel in Madrid.
Hotel with EV Charging Stations
Offers EV charging facilities. Its location near the airport makes it a practical choice for travelers.
Luxury Hotel
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Double or Twin Room with free airport shuttleThis spacious, air-conditioned room has smart wooden floors and 43'' smart TV with Chromecast integrated. It includes a safety box, minibar and work desk.
Executive Double or Twin Room with free airport shuttleExecutive Double or Twin Room This spacious, air-conditioned room includes high speed free internet access and a separate seating area with a flat-screen TV with Chromecast integrated and a coffee machine. The private bathroom includes a shower and bathrobe. A safe and minibar are provided.
Familiy Room with free airport shuttleThis spacious, air-conditioned room has smart wooden floors a flat-screen TV, and coffee and tea facilities. It includes a safe, minibar and work desk.
Triple Room with free airport shuttleThis spacious, air-conditioned room has smart wooden floors and a flat-screen TV. It includes a safe, minibar and work desk.
Double or Twin Room (Parking Included)This spacious, air-conditioned room has smart wooden floors and a flat-screen TV. It includes a safe, minibar and work desk. A free parking space is also included.
Family room with parking includedThis spacious family room for four people with air-conditioning has smart wooden floors and a Smart TV. It includes a safety box, minibar, kettle and work desk. A free parking space is also included.
Junior SuiteThis air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower. The suite has parquet floors, a seating area with a flat-screen TV with streaming services, soundproof walls, a minibar, as well as a tea and coffee maker. The unit has 2 beds.
Double Room with Shuttle Service to fairs and congressesThe sauna is the standout feature of this twin/double room. Featuring free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with streaming services.
Guest Reviews
8.6
Very Good
Location
Axor Barajas boasts a prime spot for travelers with a need for proximity to Madrid's Adolfo Suárez Madrid-Barajas Airport. Guests consistently commend the hotel's ideal location, noting its convenience for airport access and the inclusivity of a reliable and frequent shuttle service that operates every 30 minutes. For those with layovers or early flights, the hotel provides an excellent option to rest and refresh.
Furthermore, the location's convenience is enhanced by its easy access to a large shopping center filled with dining options and retail stores, making it practical for both relaxation and quick errands. Despite being close to such amenities, the hotel maintains a quiet ambiance, which ensures a restful stay.
Business travelers also appreciate the hotel's accessibility to major business parks and exhibition centers like IFEMA, facilitated by the hotel's efficient transfer services. While the area may not be the most vibrant, its safety and walkability add to the appeal.
Overall, Axor Barajas proves to be a well-regarded choice for those prioritizing connectivity to the airport, combining comfort, cleanliness and thoughtful amenities with an unbeatable location.
Breakfast
Axor Barajas provides guests with a generally positive breakfast experience, praised for its variety, quality and completeness. Many guests enjoyed delicious, fresh and substantial breakfasts, often highlighting the wide range of options available, including gluten-free choices. The buffet setup, generous provision and enjoyable self-serve coffee machine add to the appeal.
However, the breakfast offering is not without its criticisms. While some found the breakfast excellent and among the best they've tasted, others felt the diversity could improve, describing it as repetitive or limited in some instances. The price for breakfast is frequently mentioned as high, sometimes perceived as not matching the value provided. For early travelers, the 7am start time for breakfast can be inconvenient.
Despite some negative remarks about the cost and variety, the service quality received high marks for being friendly and attentive, making the overall experience pleasurable for many guests. The breakfast at Axor Barajas generally stands out as a positive aspect of the stay, offering ample, varied and tasty options to start the day right.
Dinner
Axor Barajas offers a range of dining experiences within the hotel and nearby. Guests appreciate the convenience of an on-site restaurant that stays open until midnight, providing delicious meals with top-notch service. Despite some complaints about limited menu options and high prices, many diners found the food delectable with particular praise for the excellent and refined evening meals.
Service at the restaurant is often highlighted as accommodating and friendly, even with occasional remarks about it being understaffed at times. The dining area’s flexible hours, staying open after 10 PM, add a level of convenience for late arrivals. While some guests found the meat dishes unsatisfactory, overall feedback indicates a high-quality gastronomic experience.
The restaurant is also seen as clean and comfortable, although it lacks a kid's menu, vegetarian options and has a limited selection for lunch and dinner. During festive times like Christmas Eve, provision may fall short, but the delectable breakfasts and executive menu make up for these gaps.
Nearby dining alternatives include good restaurants and a shopping center, providing additional options for those seeking variety. Despite some criticisms, the positive points highlight an overall enjoyable dining experience at Axor Barajas.
Rooms
Axor Barajas offers spacious and comfortable rooms ideal for various types of travelers, including families. Guest reviews consistently highlight the cleanliness and modernity of the rooms with many noting that the rooms are exactly as depicted in the official photos. Large family rooms, often equipped with amenities like big beds, sitting areas and even bunk beds, receive significant praise for their suitability for families comprising four or more members.
The rooms are not only clean but also well-maintained and airy with sound-proof windows ensuring a peaceful stay. Modern touches such as adjustable air conditioning contribute to the overall comfort, although there were a few instances where the air conditioning couldn't be manually adjusted. Guests also appreciate the spacious and often luxurious bathrooms.
While some reviews mention minor issues like limited facilities or occasional smells, the positive feedback on room size, comfort and cleanliness far outweighs these points. The hotel also excels in providing practical amenities like kettles, mini fridges and comfortable beds. A free airport transfer service further enhances the convenience for travelers. Overall, the rooms at Axor Barajas are lauded for being large, well-equipped and providing a comfortable stay for guests.
Beds
Axor Barajas is a haven for those seeking comfort after a long day of traveling. Guests frequently praise the hotel's incredibly comfortable beds, often highlighting both the beds and pillows as super comfy and luxurious. The rooms offer big, spacious beds that can accommodate families and provide restful sleep. From single beds to large double and king-sized options, the bedding quality consistently earns high marks.
Many reviewers appreciate the well-organized and clean bedding, adding to the overall comfort. The hotel's wide and spacious rooms enhance the sense of relaxation and comfort, making it an excellent choice for both short and extended stays. While some minor criticisms were mentioned regarding certain bunk beds and occasional firmness, the overwhelming consensus is that the beds and mattresses at Axor Barajas ensure a very comfortable and restful night.
Guests consistently note that the beds are a highlight of their stay, contributing significantly to their positive experience at the hotel. Whether for a family vacation or a business trip, the comfort of the beds at Axor Barajas stands out as a defining feature, promising guests a good night's sleep.
Cleanliness
The guest reviews for Axor Barajas overwhelmingly praise the hotel for its exceptional cleanliness. Consistently described as very clean, spotlessly clean and impeccably clean, the hotel clearly maintains a high standard of hygiene. The rooms receive specific compliments for being spacious, modern, fresh and comfortable with several guests highlighting their impeccable state. The facilities are also noted to be tidy and well-organized, reflecting an attention to detail in maintenance and housekeeping. Furthermore, the modern and new structure of the hotel, along with its clean and comfortable atmosphere, seems to enhance the overall guest experience. While there are a few isolated mentions of needed improvements in certain areas, the general consensus is that Axor Barajas prioritizes cleanliness, making it a reliable choice for those valuing hygiene during their stay.
Staff
Axor Barajas boasts a commendable reputation for its staff, characterized by their friendliness, helpfulness and professionalism. Guests frequently highlight the warm and welcoming disposition of the team, emphasizing how the reception staff, housekeeping and shuttle drivers offer excellent service. The hotel's receptionists are noted for their proficiency in English and their efficient handling of check-ins and reservations.
The shuttle service drivers are frequently praised for being friendly and accommodating, making airport transfers a pleasant experience. In the dining areas, the waitstaff receive recognition for their attentiveness and hospitality, significantly enhancing guests' dining experiences.
While the majority of reviews commend the impeccable service and inviting atmosphere attributed to the staff, a few instances mention less favorable interactions, indicating areas for improvement. Despite occasional comments about slow service or dismissiveness, the consensus amongst guests is overwhelmingly positive in terms of customer service.
Overall, the staff at Axor Barajas is celebrated for their courtesy, attentiveness and ability to create a friendly environment, making guests feel comfortable and well-attended throughout their stay.
Wi-Fi
Axor Barajas offers a mix of reviews when it comes to its Wi-Fi service. On the positive side, many guests found the internet connection to be stable and appreciated the availability of free Wi-Fi throughout their stay. Some travelers noted the good internet speed and its efficient performance in the rooms. Guests also mentioned that both the air conditioning and Wi-Fi worked well, adding to the overall comfort during their visit.
However, there were numerous complaints about the Wi-Fi as well. Issues such as an unstable connection, frequent disconnections and difficulty in connecting to the network were common. Some reviews highlighted that the Wi-Fi signal was weak and unreliable and problems extended to specific rooms, leading to an unsatisfactory experience. Others criticized the responsiveness of the front desk staff in providing clear instructions or assistance with Wi-Fi issues.
Overall, while some guests enjoyed a seamless internet experience at Axor Barajas, others faced significant challenges, making the Wi-Fi service a mixed aspect of their stay.
Spa
Axor Barajas offers a spa experience that receives mixed reviews from its guests. On the positive side, there are praises for the friendly staff and the range of amenities available. Some guests appreciated the inclusion of the spa services in the price and found the experience to be good value. The wellness area itself is noted as being satisfactory with the availability of amenities such as a sauna and jacuzzi mentioned.
However, several reviewers pointed out that the spa is quite small, which might limit the comfort and enjoyment of the experience. There were frequent comments about additional charges for spa access, which surprised and disappointed some visitors. Cleanliness and maintenance of the facilities also came up as concerns with a few mentioning that the wellness area was not well-maintained or was dirty.
In summary, while the spa at Axor Barajas offers a range of amenities and friendly service, its small size, additional charges and occasional cleanliness issues might detract from the overall experience. Guests are advised to bring their own flip-flops and comfortable clothing for the visit and be prepared for a possibly colder temperature in the jacuzzi.
Gym
The gym at Axor Barajas offers a solid workout space with well-maintained facilities. Guests appreciate the opportunity for a good workout session, especially after a long flight. However, the gym is relatively small, which limits the variety of equipment available. Although the fitness room lacks extensive gear, it remains a convenient feature of the hotel. It's important to note that the gym opens at 7:00 am and there isn't a nearby subway station for easy access.
Pool
Axor Barajas offers a mix of opinions when it comes to its pool facilities. Many guests appreciate the contemporary design and cleanliness of the pool area, describing it as refreshing and well-maintained. While several commend the pool for being particularly enjoyable during warmer months and kid-friendly with a pleasant shallow end, the consensus is that the pool is rather small for the hotel's size and can become crowded.
The outdoor sitting area adjacent to the pool seems to be an added bonus, contributing to a relaxing experience. Despite the limited size, visitors often mention the pool as a highlight of their stay, especially for its cleanliness and the refreshing swim it provides.
However, a notable downside is that the pool’s accessibility and schedule could use some improvement. Some guests encountered the pool closed or not ready for use, which was a disappointment to those expecting to swim. The pool’s late opening times and the small number of sun loungers also detract from an otherwise positive experience.
Overall, while the pool at Axor Barajas garners positive remarks for its appearance and cleanliness, its limited size and inconsistent availability may leave some guests wishing for more.
Parking
Axor Barajas offers ample and comfortable parking facilities, including a spacious and underground garage. The parking service is convenient and the lot provides plenty of space suitable for extended stays. Additionally, there is the option of free street parking around the hotel, which may be more appealing to budget-conscious guests. Although the hotel’s private parking is highly praised for its size and convenience, it is generally considered expensive with some guests expressing that it should be included in the room rate. Overall, parking at Axor Barajas is accessible and efficient with options that cater to both short-term and long-term guests, though the cost may be a consideration for some.
EV charging stations
Axor Barajas offers convenient EV charging options with facilities available for electric vehicle owners. Reviews highlight that the hotel provides suitable charging stations and a free EV charging service, which guests appreciate for its convenience and quality. However, there is a recurring suggestion for the overall improvement of the electric vehicle charging infrastructure. Many guests expressed a need for more charging spots, indicating that the current number of stations is insufficient. Despite this, the availability of EV charging is generally well-received.
Family
Axor Barajas is praised for its family-friendly accommodations, particularly the spacious and well-equipped family rooms. These rooms are described as perfect for families, offering features such as bunk beds, multiple beds and ample space that can comfortably accommodate a family of four. Guests have highlighted the cleanliness and comfort of the family rooms, making them suitable for family trips and ensuring all family members are covered.
Many reviews specifically mention how the rooms cater to the needs of children with considerable enthusiasm from the kids, indicating that they enjoyed their stay. The availability of facilities like large parking areas, green spaces and a pool adds to the family-friendly atmosphere.
The overall consensus among guests suggests that Axor Barajas is an excellent choice for families traveling with children, providing comfort, space and a welcoming environment. The attention to detail in room setup and the service quality further enhance the family experience, ensuring a pleasant and enjoyable stay for all.
4 Star
'Axor Barajas' hotel presents a mixed but mostly positive impression based on confirmed guest reviews. The hotel is highly praised for its modernity, cleanliness and comfort, aligning well with the expectations of a four-star establishment. Guests often highlight the excellent value for money and the superb service, as well as the knowledgeable and friendly staff. The rooms are described as nice and the facilities, including a well-equipped fitness room and convenient parking, are appreciated. The hotel's proximity to the airport makes it a perfect stopover for morning flights, enhancing its convenience for travelers.
However, some areas fall short of the four-star standard. Reviewers point to a lack of certain amenities such as shower caps and detail in cleaning services does not consistently meet expectations. The breakfast is repeatedly noted as underwhelming for a four-star hotel, suggesting room for improvement.
Though some guests question the hotel’s four-star rating, many agree that the hotel qualifies for it with its overall quality and modern, well-maintained amenities. Despite some missing details and minor shortfalls, ‘Axor Barajas’ delivers a great four-star experience at a reasonable price, making it a solid choice for travelers.
Business
Axor Barajas is well-regarded among business travelers for its business-friendly atmosphere and practicality. The hotel's proximity to the Kudos business park and several business centers makes it an ideal location for business stays. Guests have praised its business services and facilities, highlighting the usefulness of the meeting rooms and overall business amenities. Many consider it excellent for business travel, citing it as perfect for a few days' stopover or a short business stay.
The hotel is also noted for its convenience in relation to the airport, being an ideal choice for those looking for seamless airport transfers and air connections. While some reviews mentioned a cold business-like environment, it was noted this was appropriate for its purpose.
General customer service at the hotel receives high marks with staff being recognized for their prompt problem-solving skills. Although there are some mentions of disappointing wifi and limited options, guests still find Axor Barajas to be good value for money and suitable for business travel. Overall, the hotel's business facilities, value and strategic location make it a top choice for business travelers.
Accessible
Axor Barajas offers an accessible experience for guests with disabilities, boasting features such as wheelchair availability and easy access throughout the hotel. The rooms are described as accessible with guests appreciating the convenience. Its location is advantageous, providing close accessibility to the airport and a nearby shopping mall. However, the hotel does have some areas for improvement, such as maintenance issues and difficulties with the reception barriers and room doors. Although the shower door design could be problematic for families with children due to water spillage, the overall accessibility of the hotel remains commendable. Additionally, the hotel provides practical amenities like a laptop for work, enhancing the convenience for guests.
Outdoor Pool
The outdoor pool at Axor Barajas hotel comes highly recommended by guests. Many reviews highlight its spaciousness and cleanliness, making it a must-visit during the summer months. Families with young children particularly appreciate the nice shallow end, which is perfect for little ones. The pool area is often described as relaxing and very nice, offering a great place to unwind. Despite some comments about occasional crowding and variability in maintenance, the general consensus is that the outdoor pool contributes significantly to the enjoyment of the hotel experience. Available in the warmer months, it serves as an appealing spot for both relaxation and fun.
Romantic
Axor Barajas is highly praised for its romantic ambiance, making it an ideal choice for couples seeking a cozy and tranquil retreat. The hotel's decor and overall atmosphere are specifically designed to create an intimate and charming setting for guests. Reviewers highlight the romantic vibe of the rooms, noting the nice decor and cozy feel. The calmness and tranquility of the hotel further enhance its appeal for romantic getaways with many mentioning the perfect atmosphere for spending quality time with a loved one. The attentive treatment by the staff and the delightful restaurant experience are additional positives that contribute to an overall romantic stay at the hotel.
Dog Friendly
Axor Barajas stands out for its exceptional dog-friendly facilities, making it a favored choice for pet owners. The hotel warmly welcomes dogs, accepting them with a supplement and providing amenities like a comfortable bed and water bowl in the room. Guests appreciate the flexibility to travel with their pets, including small dogs and even cats, as evidenced by a guest's repeated stays with a kitty returning to the US. This welcoming attitude and the provision of pet necessities create a comfortable and pleasant experience for both pets and their owners. In summary, Axor Barajas offers a convenient and pet-friendly environment, ensuring that guests and their furry companions have a comfortable stay.
Yes, Axor Barajas has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Axor Barajas.
Yes, Axor Barajas welcomes dogs.
Yes, parking facilities are available at Axor Barajas.