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NH Collection Madrid Palacio de Tepa

Madrid , San Sebastián, 2 (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsNH Collection Madrid Palacio de Tepa is a luxurious five-star hotel located in the heart of Madrid's old town, making it the perfect location for guests to explore the city's vibrant nightlife and major attractions. The hotel's central location means that all major attractions and shopping districts are within a 5-10 minute walk. Guests praise the hotel's convenient proximity to the Santa Ana Plaza, which is surrounded by lively tapas bars and restaurants. The hotel is also within walking distance to the train station. The staff at the hotel are helpful and friendly, providing exceptional customer service. The hotel itself is modern and clean with spacious rooms, comfortable bedding and an excellent breakfast spread with a great variety of choices. The hotel's cleanliness is also highly praised with guests repeatedly mentioning that the hotel and its rooms are spotless. While some guests have reported issues with the room layout, such as cramped bathrooms or small windows, the majority of guests find the rooms to be well-stocked, stylish and perfect for a stay in Madrid. Overall, NH Collection Madrid Palacio de Tepa is a great choice for anyone planning to visit Madrid and looking for a centrally located five-star hotel with exceptional service.
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Categories

Luxury Hotel

Historic Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Room Types

Deluxe Double or Twin Room This room is spacious and quiet, with large windows overlooking our bright interior courtyard. It is air-conditioned and equipped with a minibar with selected products, free tea and Nespresso coffee making facilities, 49-inch TV, safe and desk. The bathroom includes a bathtub with rain shower, professional hairdryer, bathrobe, slippers and toiletries. The bed has a specially designed mattress to ensure your rest. A pillow menu is available on request.

Premium Double or Twin Room These rooms are located on the top floor of the hotel and feature the original 19th century wooden beamed ceiling of the palace. They are air-conditioned and equipped with a minibar of selected products, free tea and Nespresso coffee set, 49-inch TV, remote control Velux window, safe and desk. The bathroom includes a bathtub with rain shower, professional hairdryer, bathrobe, slippers and toiletries. The bed has a specially designed mattress to ensure your rest. A pillow menu is available on request.

Deluxe Single Room Single interior room equipped with air-conditioned, a minibar of selected products, free tea and Nespresso coffee set, 40-inch TV, safe and desk. The bathroom has a bathtub with rain shower and professional hairdryer. The bed has a specially designed mattress to ensure your rest. A pillow menu is available on request.

Deluxe Double or Twin Room with View This bright, spacious room overlooks the emblematic Las Letras district. It is air-conditioned and equipped with a minibar with selected products, free tea and Nespresso coffee making facilities, 49-inch TV, safe and desk. The bathroom includes a bathtub with rain shower, professional hairdryer, bathrobe, slippers and toiletries. The bed has a specially designed mattress to ensure your rest. A pillow menu is available on request.

Junior Suite with View The spacious double room features a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room provides a minibar, a tea and coffee maker, a wardrobe, a TV, as well as an inner courtyard view.

Junior Suite with View with Extra Bed (2 Adults + 2 Children) The spacious quadruple room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The quadruple room features a minibar, a tea and coffee maker, a wardrobe, a TV, as well as an inner courtyard view.

Junior Suite with View with Extra Bed The spacious triple room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The triple room features a TV, a minibar, a tea and coffee maker, a wardrobe as well as an inner courtyard view.

Family Room Offering free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned family room offers a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as city views.

Family Room (2 Adults + 1 Child) Featuring free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned family room features a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as city views.

Family Room (3 Adults) Featuring free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned family room features a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as city views.

About NH Collection Madrid Palacio de Tepa

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Guest Reviews

8.6

Very Good

Location

The NH Collection Madrid Palacio de Tepa hotel is situated in the heart of Madrid's old town, making it a perfect location for guests to explore the bustling city. The hotel's central location means that all major attractions and shopping districts are within a 5-10 minute walk. Guests praise the hotel's convenient proximity to the Santa Ana Plaza, which is surrounded by lively tapas bars and restaurants. The hotel is also within walking distance to the train station. Staff at the hotel are helpful and friendly. The hotel itself is modern and clean with spacious rooms. Overall, the location of the NH Collection Madrid Palacio de Tepa is unbeatable making it the ideal hotel for a weekend stay in Madrid.

Breakfast

NH Collection Madrid Palacio de Tepa offers a great breakfast experience according to guest reviews. The breakfast spread is described as complete, excellent, amazing and with a great variety of choices. Guests particularly appreciate the fresh eggs made to order and the good selection of Spanish cheese and sausage specialties. The location, hotel decoration and comfortable room space also contribute to a great stay. However, some guests find the breakfast excessively expensive, limited and not very helpful staff in the restaurant. Despite this, NH Collection Madrid Palacio de Tepa remains a luxury hotel with great staff and an excellent breakfast.

Rooms

The NH Collection Madrid Palacio de Tepa is a historic palace restored with exquisite attention to detail. The rooms vary in size, but the majority are comfortable and clean with some being spacious and luminous. Some guests have reported issues with the room layout, such as cramped bathrooms, small windows or inconvenient staircases, but overall, the rooms are considered to be well-stocked, stylish and perfect for a stay in Madrid. The hotel's location is highly praised and the staff is friendly and welcoming. While some guests feel that the rooms need upgrading or that some details could be improved, others rave about their comfortable beds and the ample space in their rooms. The hotel also offers good room service for those looking for a night in. All in all, the NH Collection Madrid Palacio de Tepa is a great choice for anyone planning to visit Madrid.

Beds

Guests of NH Collection Madrid Palacio de Tepa have praised the hotel's bedding, describing it as very comfortable and large. Some even went so far as to say that the beds were extremely comfortable. While one reviewer noted that the bed was very firm, most guests were pleased with the level of comfort. The only negative comment about the beds was related to room allocation rather than the quality of the bedding. The hotel's location and staff were also praised by guests. Overall, the hotel's bedding received high marks from guests.

Cleanliness

The NH Collection Madrid Palacio de Tepa is a hotel with a prime location and a reputation for immaculate cleanliness. Guests repeatedly mention that the hotel and its rooms are spotless with some noting the cleanliness of the bathrobes and complimentary drinks. The staff is also praised for their attention to detail and welcoming attitude. Despite some reviews mentioning dirty streets outside the hotel, the facility itself is described as very clean and well-maintained. While a few guests had minor complaints about the cleanliness, the overwhelming majority of reviews attest to the hotel's high standards of hygiene.

Staff

The NH Collection Madrid Palacio de Tepa is a luxurious hotel located in the heart of Madrid. The staff is a standout feature with guests praising their friendliness and helpfulness. Many guests remarked that the staff went above and beyond to accommodate them, sorting out issues promptly and always being available to assist. The location is also a highlight with guests loving the central position of the hotel. The rooms are comfortable and clean and the breakfast is of high quality. From the front desk to the concierge, the service is exceptional. Overall, the hotel offers a great experience with excellent staff who provide exceptional customer service.

Nightlife

The NH Collection Madrid Palacio de Tepa is located in the heart of Madrid's old town, surrounded by vibrant nightlife and delicious tapas bars. Guests can enjoy a wonderful jazz club just next door and easily access many of the city's main attractions. Although some of the rooms may require renovation and there is some street noise, the hotel's central location makes up for it. Additionally, there are plenty of cafes and lively streets to explore just outside the hotel's steps. Overall, this hotel is perfect for those who want to be in the middle of all the action Madrid has to offer.

5 Star

If you're looking for a centrally located five-star hotel with exceptional service, NH Collection Madrid Palacio de Tepa is a great choice. Though some guests had minor complaints about the facilities, such as missing bathroom amenities, the overall experience was exceptional. The hotel's location is perfect for exploring the city and the staff is friendly and accommodating. Guests raved about the comfortable and well-appointed rooms and the breakfast was delicious. If you're planning a trip to Madrid, NH Collection Madrid Palacio de Tepa is definitely worth considering.

No, NH Collection Madrid Palacio de Tepa doesn't have any pool.

Yes, a spa is available at NH Collection Madrid Palacio de Tepa.

Yes, NH Collection Madrid Palacio de Tepa welcomes dogs.

Yes, parking facilities are available at NH Collection Madrid Palacio de Tepa.

Yes, NH Collection Madrid Palacio de Tepa has a gym.

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