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InterContinental Madrid, an IHG Hotel

Madrid , Paseo De La Castellana, 49 (Show on Map)

8.6

Very Good

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Info Situated on Madrid’s Paseo de la Castellana Avenue, just 150 meters from Gregorio Marañón Metro Station, this hotel is a converted 19th-century palace with an attractive restaurant and a garden terrace.

Summary of reviewsThe InterContinental Madrid, an IHG Hotel, is a superb five-star hotel with an outstanding location that is both convenient and picturesque. Guests appreciate the variety of significant sights that are close by, including shops and boutiques and the easy access to the center of Madrid. The breakfast spread offered by the hotel is excellent, impressive and rich with friendly and attentive service staff. The hotel boasts spacious and clean rooms with comfortable beds, perfect for a good night's sleep. The hotel is praised for its cleanliness by its guests with beautiful, spotless and immaculate rooms. The staff at InterContinental Madrid received numerous positive reviews from satisfied guests with polite, helpful and kind staff providing excellent customer service. The hotel is an excellent choice for those who value cleanliness and comfort during their stay in Madrid.
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Categories

Luxury Hotel

In addition to a restaurant,this luxury Madrid hotel features a sauna, a coffee shop/café and a bar/lounge.

Hotel for Honeymoon

This romantic hotel is popular for a reason—you can't be there and not get involved in a romance. So go with your heart, take a trip that’s tried, and enjoy a truly unforgettable honeymoon.

Family Friendly Hotel

This family-friendly hotel has free cribs in the guestrooms. Family amenities also include babysitting, in-room childcare and kid's meals in the onsite restaurant.

What percentage of your guests are families? Under 50%

Family-Friendly room types:

Family rooms. Number: 8

Connecting rooms (with intermediate door). Number: 30

Quad rooms. Number: 8

Rollaway beds, subject to availabilty

Cribs, subject to availabilty

Please suggest which room type a family with one child should choose and where the child will sleep:
Club rooms with extra bed.

Hotel near Nightlife Spots

El Jardin Restaurant offers garden view fine-dining; the hotel has also a bar/lounge.

Business Hotel

Business Services include a Business Center, Copying, Courier Service, E-mail & Internet, Executive Suites, Facsimile, Mobile Phone Rental, PC available and Printer, Private Limousine and more.

Hotel with Parking

Onsite parking is available at additional charge.

EV charging stations

Location of parking spaces:

At the basement(s).

Number of parking spaces reserved for people with disabilities: 2

Cost of parking: Cost per night: € 35

Accessible Hotel

Accessible bathroom, roll-in shower and in-room accessibility.

Hotel with Gym

A modern Fitness Center which was refurbished in May 2013 offers the latest Technogym equipments, such as: 2 Exercise Bikes, 1 Stepper, 3 Treadmills, 1 Dorsal Bench, 1 Abdominal Bench, 2 Dumbells sets, 1 Multi-jungle, as well as a Bars & Disks set.

5-Star Hotel

This 5 star hotel offers spacious, air-conditioned rooms with classic-style décor.

Hotel with EV Charging Stations

Historic Hotel

Year erected: 19th century

Would you describe your property as (or has it ever been in the past) a:

Palace

Mansion

Answers last updated by InterContinental Madrid, an IHG Hotel

Hotel Taking Steps Towards Sustainability

Dog Friendly Hotel

Do you accept dogs in all rooms?
Yes

Is there an extra charge?
Yes, € 44.00 per night

Should the dog owner notify you before checking in?
Yes, During the booking process

Romantic Hotel

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Room Types

Premium Room with Club Access The elegant deluxe rooms feature both contemporary and classical design and are decorated in marble. They have a spacious work desk and coffee maker. It offers views of Paseo de la Castellana or the hotel garden. These are larger than the executive rooms, and offer access to the InterContinental Club Lounge, where you can enjoy: - Private check-in. - Breakfast buffet in the lounge. - Free late check-out until 16.00. - Free snacks, hot and cold drinks and afternoon tea. - Free Wi-Fi. - Free use of computers and printers in the lounge. - One complementary pressing service. - Daily newspapers. - 10% discount at El Jardín Restaurant. The lounge is open between 07:00 and 23:00.

Classic Double or Twin Room This air-conditioned room includes an armchair, desk, and laptop safe. The private bathroom has marble surfaces and comes with a bath and free toiletries.

Presidential Suite This spacious, luxury suite has an elegant décor and air conditioning. The presidential suite includes a flat-screen satellite TV, a minibar and a private bathroom with shower, bath and special toiletries. There is a Nespresso coffee machine and ironing facilities available. - Access to the Club Lounge - Private check-in. - Breakfast buffet in the lounge. - Free late check-out until 16.00. - Free snacks, hot and cold drinks and afternoon tea. - Free Wi-Fi. - Free use of computers and printers in the lounge. - One complementary pressing service. - Daily newspapers. - 10% discount at El Jardín Restaurant. The lounge is open between 07:00 and 23:00.

King Ambassador Suite Club This large, air-conditioned suite features classic and elegant décor. It has a spacious living room and a separate bedroom, both with a TV. The marble bathroom includes designer toiletries from Agraria brand. There is a Nespresso coffee machine and an iron and ironing board. This suite also offers access to the InterContinental Club Lounge, where you can enjoy: - Private check-in. - Breakfast buffet in the lounge. - Free late check-out until 16.00. - Free snacks, hot and cold drinks and afternoon tea. - Free Wi-Fi. - Free use of computers and printers in the lounge. - One complementary pressing service. - Daily newspapers. - 10% discount at El Jardín Restaurant. The lounge is open between 07:00 and 23:00.

King Junior Suite Club Access This spacious, air-conditioned room with flat-screen satellite TV includes a king-size bed and a sofa bed. The private bathroom has a bath and shower, and free toiletries are provided.

Premium Double or Twin Room Guests will have a special experience as the double room features a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views.

Classic Twin Room - Disability Access This double room's special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.

Premium Club Twin Room with View Guests will have a special experience as this double room features a hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.

Premium Club King Room with View This double room's standout feature is the hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.

Premium King Club Room This triple room's special feature is the hot tub. Providing free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned triple room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

About InterContinental Madrid, an IHG Hotel

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Guest Reviews

8.6

Very Good

Location

The InterContinental Madrid, an IHG Hotel, boasts an outstanding location that is both convenient and picturesque. With its close proximity to the center of Madrid, guests can easily explore the city's sights and attractions on foot. The hotel's majestic building adds to its charm and allure. Additionally, the hotel is just 150 meters away from the nearest metro station, making transportation a breeze. Guests appreciate the variety of significant sights that are close by, including shops and boutiques and the easy access to the center of Madrid. Although the hotel is not located directly in the heart of the city, most guests found that it was still convenient for exploring Madrid's offerings. One minor issue some guests mentioned was the lack of nearby nightlife options, but a quick car or taxi ride can remedy that. Overall, the InterContinental Madrid's location receives high praise from guests.

Breakfast

Guests at the InterContinental Madrid, an IHG Hotel, have praised the breakfast spread offered by the hotel. Many have described the breakfast as excellent, impressive and rich. The vegetarian meals are also well-labelled. The service staff are friendly and attentive. However, some guests have mentioned that the quality of the French pastries could be improved. Despite this, the majority of guests have enjoyed a good breakfast experience at the hotel. The Club breakfast is average, but the regular breakfast is great. Additionally, the breakfast buffet is generous and served for a wide time range, giving late risers a chance to enjoy the meal. Overall, guests have enjoyed the luxurious and typical ambiance of the hotel's breakfast hall.

Rooms

The InterContinental Madrid, an IHG Hotel, boasts spacious and clean rooms with comfortable beds, perfect for a good night's sleep. The gorgeous and historical hotel features a living room in some suites and quality and comfort in the rooms. While some guests found their rooms to be on the small side, others found them very big. Some reviewers noted that the hotel could benefit from remodeling or better rooms across the street. While some guests found the fabrics on the chairs and sofa to be worn down, others enjoyed the comfortable bedding. Some guests mentioned minor issues like difficult shower key openings or small shower enclosures, but overall, guests enjoyed the clean and cozy accommodations. However, a few guests weren't thrilled with the outdated furnishings, small TVs or views that didn't match their expectations. Overall, guests were pleased with their stay and would recommend the InterContinental Madrid for its excellent rooms.

Cleanliness

The InterContinental Madrid, an IHG Hotel, is praised for its cleanliness by its guests. Many reviewers described the rooms as beautiful, spotless and immaculate. They felt confident and comfortable during their stay due to the cleanliness and personal attention from the hotel staff. One guest noted that the property was in excellent condition and well maintained. However, a few negative reviews pointed out issues with the VIP lounge and dirty tables. Despite this, guests appreciated the excellent buffet and the super professional staff who provided an adequate service for everyone. Overall, the InterContinental Madrid is an excellent choice for those who value cleanliness and comfort during their stay in Madrid.

Staff

The staff at InterContinental Madrid, an IHG Hotel, received numerous positive reviews from satisfied guests. Guests have described the staff as polite, helpful and kind with excellent customer service. They resolved any issues promptly and the servers were also polite. The concierge service was exceptional and the hotel's staff took great care of the guests. Carlos Sánchez was highly praised for his outstanding service. Location-wise, the hotel was excellent and the staff was attentive, efficient and always ready to help. Their service was perfect and accommodating to guest requests. Guests have also said that the reception and concierge services were top-notch and the hotel staff was super friendly and very attentive. Overall, guests were happy with the excellent and exquisitely accommodating service provided by the hotel's staff.

5 Star

The InterContinental Madrid, an IHG Hotel, is an exceptional and superb five-star hotel with fantastic services and a great location near Serrano, perfect for shopping. Guests are always happy with their choice and the InterContinental brand is synonymous with good services. The staff provides excellent service and is always helpful, from the reception to the concierge. The buffet breakfast is copious and allows for a late rise, while the old-world luxury atmosphere is quite typic and pleasant. The hotel needs some refurbishment, modernizing the facilities and updating the VIP lounge. However, the hotel's cleanliness and staff's attention are top-notch. The hotel doesn't have many bars or nightclubs nearby, but taxis are readily available to take guests to Madrid's nightlife hotspots. Overall, InterContinental Madrid is an excellent choice for a fantastic night in Madrid.

No, InterContinental Madrid, an IHG Hotel doesn't have any pool.

No, a spa isn't available at InterContinental Madrid, an IHG Hotel.

Yes, InterContinental Madrid, an IHG Hotel welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire

Yes, parking facilities are available at InterContinental Madrid, an IHG Hotel. For more information, read the answers to the Parking questionnaire

Yes, InterContinental Madrid, an IHG Hotel has a gym.

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