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Summary of reviewsThe The Craiglands Hotel Sure Hotel Collection by Best Western is a charming hotel located in the beautiful town of Ilkley with easy access to local amenities and the Yorkshire moors. While the breakfast received mixed reviews, the hotel's spa facilities and comfortable beds were highlights for many guests. The staff were a mixed bag with some guests praising their helpfulness and others disappointed with poor customer service. The hotel's parking facilities were generally well-received, although some guests noted that the car park could use some maintenance. The hotel's historic charm was a draw for many guests, although some felt that it was overpriced and in need of refurbishing. Overall, the The Craiglands Hotel Sure Hotel Collection by Best Western is a lovely hotel with well-equipped gym and spa facilities in a beautiful location.
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