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Summary of reviewsThe Greswolde Arms by Chef & Brewer Collection, situated in the tranquil village of Knowle, earns widespread acclaim for its location. Guests appreciate its easy access to local shops, restaurants and countryside settings, as well as its proximity to Birmingham Airport and the NEC. The hotel's location just off the M42 motorway enhances its connectivity, supported by free parking and excellent public transport options. The peaceful environment offers a pleasant escape from city life, making it a favored spot for both leisure and business travelers.
The breakfast at Greswolde Arms has mixed reviews with many praising the variety and quality, including options ranging from full English breakfasts to vegetarian meals and fresh fruit. Positive feedback highlights freshly cooked, plentiful and delicious foods in a comfortable setting, enhanced by attentive and helpful staff. However, inconsistencies regarding food temperature, slow service and occasional shortages of basic items have been noted by some guests.
Dinner experiences largely receive positive feedback with guests commending the quality, flavor and presentation of the food. The Sunday roast is particularly well-regarded. The vibrant restaurant and bar areas are popular, offering a good selection of wines. Despite overall acclaim, some diners have faced slow service, uneven food quality and occasional hygiene concerns, such as dirty plates or cold dishes.
The rooms at Greswolde Arms are frequently praised for their spaciousness, cleanliness and modern amenities. Guests find the decor tasteful and contemporary with comfortable beds and quiet surroundings contributing to restful stays. The newly refurbished rooms receive high marks, though minor issues like temperature control and noise from the bar area are mentioned.
Cleanliness is a standout feature at the hotel with many guests noting the spotless rooms, well-maintained public areas and diligent housekeeping. The modern, stylish decor adds to the comfortable and inviting atmosphere.
The staff's friendly and attentive service is a highlight with many reviewers noting their professionalism, politeness and efficiency. The team makes guests feel welcome and ensures a smooth stay. Occasional comments on staff being overstretched do not overshadow the overall positive sentiment.
WiFi service at the hotel has mixed reviews. Many find it reliable with good connectivity, while others report frequent dropouts and difficult login procedures, especially in certain rooms.
The parking facilities are highly praised for being spacious, convenient and free, adding to the overall positive guest experience.
The Greswolde Arms is family-friendly, offering spacious and comfortable family rooms, a welcoming atmosphere and helpful staff. The location near amenities like a play park is ideal for families, despite some minor challenges with decor and navigation.
Guests enjoy the comfortable beds, often described as large and soft, contributing to a good night's sleep. Bedding and linens also receive positive mentions, although a few guests found the beds too firm.
Overall, the Greswolde Arms by Chef & Brewer Collection is a reliable, three-star option that provides good value for money, cleanliness, comfort and a pleasant atmosphere, making it a favored choice for many visitors.
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