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The Regency Hotel

Solihull , Stratford Road, Shirley (Show on Map)

6.4

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Regency Hotel is praised for its ideal location with easy access to nearby convention centers and the NEC, as well as shops, the beach and town center. The breakfast is consistently good with a variety of options, although some guests noted issues with cold food and broken toasters. The dining experience is mixed with some guests enjoying their meals while others found it expensive and slow. The rooms are also a mixed bag with some guests finding them spacious and clean while others reported issues with uncomfortable beds, mold and outdated decor. The cleanliness of the hotel varies with some guests praising the cleanliness while others reported issues with mold and bugs. The staff is generally friendly and accommodating, although some guests experienced issues with blocking room access or hostility when making a complaint. The gym and pool facilities are decent but could use some updates. The hotel is generally accessible, although some guests noted issues with the emergency button in one of the accessible rooms. Overall, The Regency Hotel may not be worthy of more than a 3-star rating, but some guests may return if they hear reports of improvements.
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Hotel with Swimming Pool

The Regency Hotel Solihull offers its guests a remarkable selection of on-site leisure facilities to enhance their stay. Among these amenities are a swimming pool, Jacuzzi, sauna, steam room and a fully-equipped gymnasium for guests to take advantage of.

A sanctuary of tranquility, the indoor pool is filled with crystal-clear water, making it perfect for both leisurely swims and more vigorous laps. Expansive windows flood the space with natural light, cultivating a warm and inviting atmosphere.

Beside the pool, guests can find an array of cozy loungers, perfect for unwinding and basking in the tranquil ambiance. The tastefully tiled poolside area is meticulously maintained, melding a spotless pool with refined design elements, creating an idyllic retreat for guests in search of relaxation and rejuvenation during their stay at the Regency Hotel Solihull.

Heated Pool Indoor Pool Children's Pool

Hotel near Golf Courses

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

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Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Children's Pool

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Standard Double Room The spacious twin/double room offers a wardrobe, an electric kettle, as well as a private bathroom featuring a bath or a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.

Standard Twin Room The spacious twin/double room offers a wardrobe, an electric kettle, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 2 beds.

Family Room with 1 Double and 1 Twin Bed - Non-Smoking The spacious triple room offers a wardrobe, an electric kettle, as well as a private bathroom boasting a bath or a shower and a hairdryer. A sofa, a flat-screen TV, a carpeted floor and heating are offered in this triple room. The unit has 1 bed.

Family Room with 1 Double and 2 Twin Beds - Non-Smoking The spacious quadruple room offers a wardrobe, an electric kettle, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.

Executive Double Room The spacious double room features a wardrobe, an electric kettle, as well as a private bathroom boasting a bath or a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.

Standard Single Room Providing free toiletries, this single room includes a private bathroom with a bath or a shower and a hairdryer. The single room provides a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.

Executive Suite The spacious suite has 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating. The unit has 1 bed.

King Double Room The spacious double room provides a wardrobe, an electric kettle, as well as a private bathroom featuring a bath or a shower and a hairdryer. Rooms on the upper floors are reachable by lift.

About The Regency Hotel

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Guest Reviews

6.4

Rated

Location

Guests of The Regency Hotel have praised the ideal location of the property with many mentioning how easy it was to access nearby convention centers and the NEC. Despite building work taking place nearby, guests were still able to appreciate the excellent and convenient location of the hotel. Close proximity to shops and a short walk to the beach and town center make this property a great base for short stays in Solihull or for exploring the surrounding areas. Overall, guests have found The Regency Hotel's location to be amazing, perfect and well-priced for their needs.

Breakfast

Guests staying at The Regency Hotel can enjoy a satisfying breakfast experience. Reviews consistently mention that the breakfast is very good, nicely presented and offers a good variety of food options. The breakfast room is nicely decorated and offers a buffet style breakfast for guests to enjoy. Some guests did note that arriving later in the morning might mean that the food is not as hot as it could be, but others noted that the hot breakfast was exceptionally prepared. The quality and value of the breakfast received positive praise with guests raving about the good variety of food available. There were a few isolated incidents such as cold food, broken toasters and missing beans, but in general, guests raved about their breakfast experience.

Dinner

The Regency Hotel offers a mixed dining experience, based on guest reviews. While some dishes were enjoyed, such as the sea bass in its novelty packaging, others found it to be expensive and slow to arrive. Additionally, some diners noted unappealing lemon slices in all drinks, including water. Room 105 was not recommended for its lack of view and uncomfortable beds and pillows, but the refurbished restaurant and bar areas were stylish and decorated nicely. While some guests experienced issues with incorrect orders or starters arriving with mains, others enjoyed a lovely evening meal and even reported a great vegan option. Overall, the Regency Hotel offers a decent dining experience with good food, although it may be on the pricey side.

Rooms

The rooms at The Regency Hotel seem to be a mixed bag. Some guests have enjoyed their stays, finding the rooms to be spacious, clean and comfortable, complete with functional amenities like TVs, cupboards and heating. Others, however, have reported a litany of problems with their accommodations, including uncomfortable beds, moldy ceilings and other cosmetic issues, broken and outdated furniture, dodgy electrical work and more. Many reviews suggest that the rooms are in desperate need of a renovation with everything from stained walls and peeling wallpaper to outdated decor and inoperable air conditioning units. A few guests have praised the size and comfort of the beds, while others have complained that their accommodations were too cold, hot, noisy or smelly. All in all, it seems that for every guest who found their room to be spacious and clean, there were several more who thought it was outdated and in need of a facelift.

Beds

The Regency Hotel offers a range of different beds with some guests praising the comfort and cleanliness of their sleeping arrangements. However, other visitors were less than satisfied and reported issues with too-soft or too-hard bedding, uncomfortable mattresses and even beds that moved around the room. Some guests noted that their beds were too small or too low, while others found issues with the pillows and duvets provided. Despite these criticisms, many guests appreciated the good location and functional amenities of the hotel, including functional TVs, heating and cupboards. Whether you're a light sleeper or love your rest, be sure to read reviews carefully before booking your stay at The Regency Hotel.

Cleanliness

The cleanliness of The Regency Hotel is a mixed bag according to guest reviews. Some guests praise the hotel for being clean and well organized with spacious and clean rooms. Housekeeping staff are also commended for their efforts in keeping the rooms clean. However, other guests report dirty rooms with issues such as mould, stains and bugs. The condition of the facilities is also a point of contention with some guests reporting outdated furniture and disrepair. The changing rooms and gym could have been cleaner and some guests have found the bathroom to be filthy. Overall, the cleanliness of the hotel seems to vary depending on the guest's luck of the draw.

Staff

Guests who have stayed at The Regency Hotel have praised the staff for their attentiveness and helpfulness with many describing them as friendly, kind and polite. Some guests highlighted individuals who went above and beyond to ensure a pleasant stay, such as Vicky on reception and the restaurant staff. However, a few guests experienced issues with staff, such as blocking room access or being met with hostility when making a complaint. Despite this, the majority of guests found staff to be accommodating and pleasant throughout their stay. The hotel also received praise for offering accessible rooms and maintaining a helpful night staff. Overall, while the hotel itself may be in need of renovation, guests can expect a positive experience with the friendly staff.

Gym

At The Regency Hotel, guests can enjoy the convenience of a fully equipped gym and other leisure facilities. However, many reviews note that the gym and changing rooms could benefit from a deep clean and refurbishment. Some guests also mention that the equipment is old and in need of service or replacement. Despite this, guests appreciate the addition of the gym and pool to their stay and note that the sauna is lovely and modern. The steam room, on the other hand, could use an update. Some guests note concerns about the safety of their personal belongings due to lockers not having keys. While the gym is basic, it is still well equipped for those looking to fit in a workout during their stay. Overall, the leisure facilities at The Regency Hotel were good, but could use some updates to make for an even better experience.

Pool

The Regency Hotel boasts a lovely and warm swimming pool, perfect for an early morning swim or a refreshing dip after a long day. Some guests noted that the pool area could use a bit of attention with a couple of areas in need of refurbishing. The Jacuzzi is also on the smaller side, but still enjoyable after a busy day. Families with children can take advantage of the children's pool and the sauna has been described as very refreshing. While some guests noticed polystyrene balls floating in the pool, the water itself has been noted as clean and clear. However, some reviewers did experience a cold pool or a freezing pool with non-functional Jacuzzi. Despite the need for some upgrades, guests still appreciated the decent pool facilities and the welcoming and friendly staff.

3 Star

The Regency Hotel is an old building with an interesting history, but sadly, the guest reviews suggest that it may have seen better days. The newly refurbished brasserie and breakfast area received mixed reviews with guests describing it as dark and cold. The rooms were described as dated, tired and with cosmetic issues. Some guests found the central heating unbearable while others noted that the rooms were below expectations. However, the hotel also received positive reviews with some guests calling it a good 3-star hotel with cheap rooms. Unfortunately, many found the hotel overpriced for what it offered. The hotel's cleanliness was a major issue for some with one guest going as far as to say it was the dirtiest hotel they had ever stayed in. Despite these issues, some guests may return if they hear reports of improvements. Overall, it seems that The Regency Hotel may not be worthy of more than a 3-star rating.

Accessible

The Regency Hotel is generally accessible with guests mentioning that it's easy to get around. They do offer disabled rooms, although one guest noted discomfort in staying in one. However, the walk to Room 253 was quite far from the lift. The rooms are a bit dated but still comfortable. Unfortunately, there are no phones in the rooms for room service or reception and some guests couldn't get a signal on their mobiles either. The emergency button in one of the accessible rooms was also not functioning properly. On a positive note, guests did enjoy access to the bar and restaurant. However, no other mentions of accessibility were made in the reviews.

Yes, The Regency Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool.

No, a spa isn't available at The Regency Hotel.

Yes, The Regency Hotel welcomes dogs.

No, parking facilities aren't available at The Regency Hotel.

Yes, The Regency Hotel has a gym.

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