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Summary of reviewsThe Greswolde Arms by Chef & Brewer Collection, situated in the tranquil village of Knowle, earns widespread acclaim for its location. Guests appreciate its easy access to local shops, restaurants and countryside settings, as well as its proximity to Birmingham Airport and the NEC. The hotel's location just off the M42 motorway enhances its connectivity, supported by free parking and excellent public transport options. The peaceful environment offers a pleasant escape from city life, making it a favored spot for both leisure and business travelers.
The breakfast at Greswolde Arms has mixed reviews with many praising the variety and quality, including options ranging from full English breakfasts to vegetarian meals and fresh fruit. Positive feedback highlights freshly cooked, plentiful and delicious foods in a comfortable setting, enhanced by attentive and helpful staff. However, inconsistencies regarding food temperature, slow service and occasional shortages of basic items have been noted by some guests.
Dinner experiences largely receive positive feedback with guests commending the quality, flavor and presentation of the food. The Sunday roast is particularly well-regarded. The vibrant restaurant and bar areas are popular, offering a good selection of wines. Despite overall acclaim, some diners have faced slow service, uneven food quality and occasional hygiene concerns, such as dirty plates or cold dishes.
The rooms at Greswolde Arms are frequently praised for their spaciousness, cleanliness and modern amenities. Guests find the decor tasteful and contemporary with comfortable beds and quiet surroundings contributing to restful stays. The newly refurbished rooms receive high marks, though minor issues like temperature control and noise from the bar area are mentioned.
Cleanliness is a standout feature at the hotel with many guests noting the spotless rooms, well-maintained public areas and diligent housekeeping. The modern, stylish decor adds to the comfortable and inviting atmosphere.
The staff's friendly and attentive service is a highlight with many reviewers noting their professionalism, politeness and efficiency. The team makes guests feel welcome and ensures a smooth stay. Occasional comments on staff being overstretched do not overshadow the overall positive sentiment.
WiFi service at the hotel has mixed reviews. Many find it reliable with good connectivity, while others report frequent dropouts and difficult login procedures, especially in certain rooms.
The parking facilities are highly praised for being spacious, convenient and free, adding to the overall positive guest experience.
The Greswolde Arms is family-friendly, offering spacious and comfortable family rooms, a welcoming atmosphere and helpful staff. The location near amenities like a play park is ideal for families, despite some minor challenges with decor and navigation.
Guests enjoy the comfortable beds, often described as large and soft, contributing to a good night's sleep. Bedding and linens also receive positive mentions, although a few guests found the beds too firm.
Overall, the Greswolde Arms by Chef & Brewer Collection is a reliable, three-star option that provides good value for money, cleanliness, comfort and a pleasant atmosphere, making it a favored choice for many visitors. Show more
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Hotel with Free Wi-Fi
This hotel offers free Wi-Fi, allowing guests to stay connected during their visit. It is a property of type hotel.
3-Star Hotel
This hotel combines accommodation with a reputable Chef & Brewer dining experience. Its location on the High Street offers easy access to local amenities.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Accessible Hotel
Room Types
Double RoomSpacious room with a king-size bed, and its own bathroom with bath and shower. Room features include facilities for making tea and coffee, a hairdryer, work desk, blackout curtains, and a flat-screen TV with Freeview.
Single RoomSpacious room with its own bathroom, a bath and a shower. Room features include facilities for making tea and coffee, a hairdryer, work desk, blackout curtains, and a flat-screen TV with Freeview.
Twin RoomRecently refurbished twin room with 2 single beds. The room also features a work desk, free Wi-Fi, an LCD flat-screen with Freeview, safe, tea and coffee making facilities, shower and bath.
Family Room (2 Adults + 2 Children)Recently refurbished room, this room features a separate lounge area and a sofa bed to accommodate the 2 children. The room also features a work desk, free Wi-Fi, an LCD flat-screen with Freeview, safe, tea and coffee making facilities, shower and bath.
This family room is only suitable for a child up to 8 years old.
Family Room (2 Adults + 1 Child)This spacious room features tea/coffee making facilities, a children's area with its own flat-screen TV, and a desk.
This family room is only suitable for a child up to 8 years old.
SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as heating. The unit has 1 bed.
Guest Reviews
8.3
Very Good
Location
Located in the picturesque village of Knowle, the Greswolde Arms by Chef & Brewer Collection boasts a remarkable location that consistently earns high praise from guests. Situated on the High Street, it offers easy access to local shops, restaurants and charming countryside settings. Guests frequently highlight the hotel's convenient proximity to key destinations such as Birmingham Airport and the NEC, making it an ideal spot for both leisure and business travelers.
The hotel's location just off the M42 motorway provides seamless connectivity, simplifying visits to nearby attractions and ensuring stress-free travel. Free parking and excellent public transport options further enhance its accessibility. Reviewers often mention the calm and quiet environment, which strikes a pleasant contrast to the hustle and bustle of larger cities.
Overall, the combination of a central, easy-to-find location with the charm of a peaceful village setting makes Greswolde Arms a favored choice for guests looking to explore the Birmingham area or attend nearby events, all while enjoying the local hospitality and amenities.
Breakfast
The breakfast experience at Greswolde Arms by Chef & Brewer Collection presents a diverse range of opinions from guests. Many reviews highlight positive aspects, mentioning great value, an excellent and plentiful selection and delicious, freshly cooked options. Guests appreciated the variety, ranging from full English breakfasts to vegetarian options and fresh fruit. Comments such as breakfast being amazing or superb were not uncommon and several guests noted that it was well-cooked and offered good quality food. The overall ambiance and the helpful and attentive breakfast staff also received favorable mentions.
However, there were notable inconsistencies. Some guests found breakfast to be hit or miss, citing issues such as cold food, slow service and a lack of basic items like butter and decaf tea. Instances of the chef being late, leading to reduced breakfast offerings, were also reported. The quality varied significantly with some guests describing the breakfast as poor, disorganized or disappointing. Specific criticisms included overcooked or cold elements, such as bacon and eggs and lukewarm tea and coffee.
Despite these mixed reviews, when the breakfast excelled, it left a lasting positive impression. The availability of freshly cooked meals and proper portions contributed significantly to the positive feedback. Overall, while the breakfast experience at Greswolde Arms has its highs and lows, many guests found it to be a worthwhile and enjoyable part of their stay.
Dinner
At Greswolde Arms by Chef & Brewer Collection, the dining experience garners a mixed reception with an emphasis on positive remarks. Guests frequently praise the quality of the food, describing it as great, really good and delicious. Many found the evening meals to be fabulous, well-cooked and well-presented, noting that the food was top quality, full of flavor and competitively priced. The Sunday roast in particular was highlighted as stunningly good and both bar meals and restaurant offerings received commendation for being enjoyable and delightful.
The restaurant and bar area itself are vibrant and popular among both guests and locals, often busy and appreciated for offering a good selection of wines. The restaurant’s menu was also regarded as comprehensive with yummy offerings and the establishment was valued for being a good option for both dinner and breakfast.
However, some guests did encounter issues, such as slow meal service and disappointing dinners. There were mentions of meals being cold or undercooked and certain dishes like salt and pepper squid received negative feedback. Additionally, a few patrons observed that the food quality varied and noted some hygiene issues like dirty plates.
While some found the meals average or not freshly cooked, others thought the dining options provided reasonable value, despite a limited or expensive menu. It’s evident that while many visitors appreciated the high-quality meals and the pleasant dining environment, there were inconsistencies in service and food quality that impacted the overall dining experience for others.
Rooms
The rooms at Greswolde Arms by Chef & Brewer Collection are consistently praised for their spaciousness and cleanliness. Guests often describe the rooms as large, comfortable and well-furnished with many highlighting the tasteful and modern decor. The hotel offers a variety of room sizes, including big family rooms and compact yet cozy suites, ensuring that there's an option to suit different needs. Many reviewers appreciated the comfortable beds and the quiet atmosphere, which contributed to a restful night's sleep.
The rooms were frequently described as spotless with several mentions of good facilities such as tea and coffee making options. Some visitors noted stylish touches and modern amenities like large flat-screen TVs and powerful showers, enhancing their stay. The newly refurbished rooms received particular applause for reaching a high standard.
In addition to aesthetic appeal, the rooms also boasted practical benefits such as good lighting, spacious bathrooms and lovely views from certain rooms. The location of the hotel, combined with easy parking and friendly staff, further added to the positive experiences of many guests.
However, amidst the predominantly positive feedback, there were a few mentions of drawbacks such as rooms being too cold at times, occasional noise from the bar area and some initial difficulties in locating certain rooms. Despite these minor issues, the overall consensus from guests highlights that the rooms at Greswolde Arms provide a pleasant, comfortable and clean stay suitable for both short and extended visits.
Beds
The guest reviews of the Greswolde Arms by Chef & Brewer Collection highlight a consistently positive experience with the hotel's beds. Many guests thoroughly enjoyed the comfort of the beds, frequently describing them as comfy, soft and large with some even noting they were super or extremely comfortable. Spacious rooms often accompany these comfortable beds, adding to the overall pleasant sleeping experience.
There are also mentions of clean and fluffy bed linens and towels, enhancing the cozy feel of the rooms. However, there were some instances where guests found the beds too hard or the pillows too firm. Despite these occasional comments, the general consensus remains focused on the comfort and quality of the beds with guests appreciating great sleep quality during their stay. The beds' size also received praise with references to large and even king-sized beds adding to the sense of luxury and relaxation. In conclusion, the Greswolde Arms by Chef & Brewer Collection seems to offer a comfortable bed experience for most of its visitors, ensuring a restful night's sleep.
Cleanliness
The 'Greswolde Arms by Chef & Brewer Collection' consistently garners positive feedback for its impressive cleanliness and comfortable accommodations. Guests particularly highlight the spacious and clean rooms, often describing them as spotless, immaculate and well-maintained. Many reviews praise the modern, stylish decor and the coziness of the rooms, emphasizing that they are not only clean but also comfortable and warm.
Housekeeping receives commendations for their diligent service with daily room cleaning noted as a standout feature. Public areas and breakfast spaces also meet high cleanliness standards, contributing to a relaxed and pleasant atmosphere throughout the hotel. Despite a few mentions of areas needing a fresh coat of paint or improvements in specific spots such as bathrooms, the overall impression remains overwhelmingly positive.
Guests appreciate the newly refurbished rooms, lauding the fresh look and high standards. The quality of amenities like showers and room furnishings is acknowledged with terms like very clean, spotlessly clean and super clean frequently appearing in the reviews.
In summary, the 'Greswolde Arms' stands out for its dedication to cleanliness and comfort, making it a reliably well-kept and inviting place to stay. The attentive housekeeping staff and well-maintained facilities ensure a consistently clean experience, contributing significantly to the hotel's appeal.
Staff
The Greswolde Arms by Chef & Brewer Collection boasts an impressive reputation, highlighted by its outstanding service and exceptional staff. Guests consistently mention the hotel's team as being super helpful, friendly and attentive. Several reviews commend the staff's welcoming nature and efficiency, making check-ins smooth and ensuring that guests feel at home right away.
Breakfast service, in particular, has been positively noted for its helpful and friendly staff, contributing to a pleasant start to the day. Team members across different roles, from reception to housekeeping, are recognized for their professionalism and politeness. Many guests appreciated the responsive and accommodating approach of the staff, who went above and beyond to assist with various requests.
Guest feedback also underscores that the staff’s friendliness and professionalism extend throughout the hotel experience. Guests frequently describe interactions with the staff as delightful and highlighted individual staff members who made their stays particularly memorable. Despite occasionally being under pressure, staff members at the bar and restaurant have been praised for their hard work and obliging service.
However, it's worth noting that a few comments mention less favorable experiences, such as moments when reception staff were not as engaged and instances of the team being overstretched. Nonetheless, the overwhelming majority of reviews emphasize the friendliness, helpfulness and efficiency of the staff, reinforcing that a significant part of the Greswolde Arms' charm and satisfaction stems from its exemplary team.
Wi-Fi
The Greswolde Arms by Chef & Brewer Collection garners mixed reviews regarding its WiFi service. On the positive side, many guests have found the WiFi to be good to excellent with reliable connectivity and strong signals in most areas. The positive remarks highlight that guests experienced trouble-free internet usage in various parts of the hotel, leading to overall satisfaction with the service.
However, not all guests were as fortunate. Some reported significant issues, ranging from the internet frequently dropping out to being unable to log in at all. There were mentions of a bizarre subcontracted WiFi service, which added complications and frustrations, such as needing multiple visits to reception for resolution. Additionally, some rooms seemed to suffer from poor or non-existent WiFi, forcing guests to rely on their mobile data.
In summary, while the hotel generally provides strong and reliable WiFi in many areas, there are notable inconsistencies that could impact the experience, particularly in certain rooms or specific instances of connectivity problems.
Parking
The parking situation at Greswolde Arms by Chef & Brewer Collection is consistently praised by guests. The hotel's large, spacious and clean car park offers ample, free spaces that make parking both easy and safe. Multiple mentions highlight the convenience and proximity of the parking to the hotel with a great system in place to accommodate guests. The dedicated free car park with plenty of space ensures that guests do not have to worry about parking availability, even during events. The parking facilities are described as very good and useful, further enhancing the overall guest experience. The inclusion of free parking is frequently noted as a significant bonus, contributing to the appeal of the hotel. Overall, the parking facilities receive high marks for their size, convenience and security.
Family
Greswolde Arms by Chef & Brewer Collection offers a welcoming environment for families, boasting several positive features for guests with children. The hotel is noted for its spacious and well-set-up family rooms, providing ample space and comfort. Guests compliment the kid-friendly atmosphere and the attentive, friendly staff who make every effort to enhance the experience, loved by both adults and children alike. For those traveling with young kids, good facilities are in place, including clean and well-maintained spaces. Additionally, the hotel's location is ideal for family stays with convenient amenities such as a play park within a five-minute walk. Despite some challenges like outdated decor and difficulty navigating with a buggy, the overall feedback highlights Greswolde Arms as a very family-friendly destination, perfect for a night away or visiting relatives.
3 Star
The Greswolde Arms by Chef & Brewer Collection seems to be a reliable choice for those seeking good value for money without sacrificing comfort or cleanliness. Guests have compared it favorably to other local options, citing its nice atmosphere and typical yet warm decoration. The rooms are noted to be of good quality, clean and quiet, ensuring a peaceful stay. The beds are comfortable, contributing to a restful experience.
Service stands out with friendly and efficient staff enhancing the stay. Guests also highlight the delicious food available, adding to the overall positive impression. However, there are some areas for improvement, such as the need for better coffee and tea options and a more straightforward shower system. Despite these minor drawbacks, the Greswolde Arms maintains a commendable three-star comfort level, making it a recommended choice, especially considering the price point.
Accessible
Greswolde Arms by Chef & Brewer Collection appears to offer some accommodations for guests with disabilities, yet there are notable areas for improvement. The reception area and check-out process could be more streamlined for easier access with better signage and more intuitive paths. Although certain rooms are noted to be on the ground floor and fitted with accessibility features, the lack of lifts and the presence of narrow corridors and stairs can pose challenges for those with mobility issues.
Accessible rooms are available and seem suitable for guests with disabilities, featuring amenities like disability sinks, mirrors and ground floor placement. However, some guests noted issues such as poorly lit bathrooms and ceilings with sloped showerheads that detracted from the overall usability. Additionally, certain areas like the toilet flush and bathroom flooding require attention for a truly accessible experience.
While the hotel does try to accommodate families on the ground floor and offers specific accessible rooms, some facilities and general access routes may still be problematic, potentially limiting the overall ease of stay for guests with disabilities.
No, Greswolde Arms by Chef & Brewer Collection doesn't have any pool.
No, a spa isn't available at Greswolde Arms by Chef & Brewer Collection.
No, Greswolde Arms by Chef & Brewer Collection doesn't allow dogs.
No, parking facilities aren't available at Greswolde Arms by Chef & Brewer Collection.
No, Greswolde Arms by Chef & Brewer Collection doesn't have a gym.