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Summary of reviewsHampton By Hilton Blackburn has garnered considerable acclaim from guests, particularly for its location, rooms, cleanliness and staff. Situated strategically just off the motorway, the hotel offers easy access to key routes, local amenities and attractions, providing a serene retreat that's both convenient and accessible.
Guests rave about the modern, spacious and comfortable rooms, highlighting features like large TVs, smart refrigerators, powerful showers and excellent sound insulation. Cleanliness is consistently praised with rooms and common areas alike being described as spotless and well-maintained.
The hotel staff earn high marks for their friendliness, professionalism and helpful demeanor, contributing to a seamless and welcoming experience. Specific staff members have been notably commended for their exceptional service, enhancing the overall guest experience.
Breakfast receives mixed reviews but is generally appreciated for its variety and quality. Guests particularly enjoy the range of hot and cold dishes, including fresh waffles and halal options. However, issues with item availability and service efficiency were also noted. Dinner services, on the other hand, appear to have room for improvement with limited menu options and occasional dissatisfaction with food quality.
The hotel's free Wi-Fi and the gym also receive favorable comments, despite some minor issues with connectivity and gym space. Parking is another strong point with ample, safe and well-lit parking spaces, including facilities for electric vehicles.
Families find the hotel accommodating, enjoying the spacious family rooms, play area and friendly staff. While some minor concerns exist regarding room size and bed setup, the overall impression remains positive.
The beds at Hampton By Hilton Blackburn are generally described as comfortable with nice big pillows, though opinions vary on mattress firmness and pillow support.
In summary, Hampton By Hilton Blackburn is highly recommended for its prime location, modern and clean facilities and excellent staff service, offering a comfortable and convenient stay for a diverse range of travelers.
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