Hotel Rafay
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Summary of reviewsOYO Hotel Rafay, located in the heart of Blackburn, receives considerable acclaim primarily for its strategic and convenient positioning. Situated just across the road from key venues like King George's Hall and merely a short 5-minute walk from the town center and train station, it presents an ideal spot for guests attending events or exploring the city. The hotel balances its central location with a peaceful environment, providing a safe and modern setting that is complemented by the 24-hour friendly and helpful staff.
Guests appreciate the spacious and comfortable rooms, featuring modern decor, large TVs and pleasant furnishings. Many describe the rooms as fresh, tidy and appealing with the comfort of the beds receiving positive feedback. However, some challenges are noted, such as occasional unpleasant odors from the bathrooms, noise issues and sporadic maintenance problems like damaged shower doors. Issues with cleanliness appear in some reviews, highlighting instances of dirty bed sheets, an unkempt bathroom and incomplete cleaning tasks. These criticisms stress the need for more consistent housekeeping to align the room standards with the hotel’s favorable location.
The staff at OYO Hotel Rafay are frequently commended for their politeness, kindness and readiness to assist. Guests felt welcomed by the courteous reception team with particular praise for standout members like Zain, who significantly contributed to positive guest experiences. Despite some occasional absences at the front desk, the general perception of the staff remains very positive.
Regarding amenities, the hotel offers reliable free WiFi, which is noted positively by guests. The easy access to a good and consistently available internet connection, along with smart TVs, enhances the in-room experience, although there are occasional mentions of slow speeds and intermittent connectivity.
Beds at the hotel draw a mixture of feedback with many guests finding them exceptionally comfortable and cozy. Phrases like "comfy bed" and "extremely comfortable" are recurrent in reviews. However, there are some concerns about the positioning of the beds and occasional issues with bed linens and mattress comfort.
Overall, OYO Hotel Rafay stands out for its prime location, friendly staff and comfortable amenities. While improvements in cleanliness and minor maintenance issues are needed, the hotel's strengths make it an attractive option for travelers visiting Blackburn.
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Guests appreciate the spacious and comfortable rooms, featuring modern decor, large TVs and pleasant furnishings. Many describe the rooms as fresh, tidy and appealing with the comfort of the beds receiving positive feedback. However, some challenges are noted, such as occasional unpleasant odors from the bathrooms, noise issues and sporadic maintenance problems like damaged shower doors. Issues with cleanliness appear in some reviews, highlighting instances of dirty bed sheets, an unkempt bathroom and incomplete cleaning tasks. These criticisms stress the need for more consistent housekeeping to align the room standards with the hotel’s favorable location.
The staff at OYO Hotel Rafay are frequently commended for their politeness, kindness and readiness to assist. Guests felt welcomed by the courteous reception team with particular praise for standout members like Zain, who significantly contributed to positive guest experiences. Despite some occasional absences at the front desk, the general perception of the staff remains very positive.
Regarding amenities, the hotel offers reliable free WiFi, which is noted positively by guests. The easy access to a good and consistently available internet connection, along with smart TVs, enhances the in-room experience, although there are occasional mentions of slow speeds and intermittent connectivity.
Beds at the hotel draw a mixture of feedback with many guests finding them exceptionally comfortable and cozy. Phrases like "comfy bed" and "extremely comfortable" are recurrent in reviews. However, there are some concerns about the positioning of the beds and occasional issues with bed linens and mattress comfort.
Overall, OYO Hotel Rafay stands out for its prime location, friendly staff and comfortable amenities. While improvements in cleanliness and minor maintenance issues are needed, the hotel's strengths make it an attractive option for travelers visiting Blackburn.
Hotel with Parking
While specific details are limited, Hotel Rafay is listed among hotels with parking in Blackburn. This suggests the availability of parking facilities for guests.
3-Star Hotel
Hotel Rafay is well-situated near King George's Hall. It provides a comfortable stay with a good location and has received positive reviews from guests.
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Cheap Hotel
Hotel with Gym
Small Hotel
Hotel for Yoga
Hotel with Indoor Pool
Guest Reviews
OYO Hotel Rafay in Blackburn receives high praise for its central and convenient location. Guests highlight the hotel's proximity to key venues like King George's Hall, which is often described as being just across the road or very close by. This makes it an ideal spot for those attending events, concerts or comedy shows at the hall. The town centre is literally on the doorstep, providing easy access to various services, shops and restaurants with the train station only a short 5-minute walk away. Despite being in the heart of the city, the hotel offers a peaceful environment and safe surroundings, perfect for both leisurely stays and event-based visits. Besides the convenience of the central position, visitors appreciate the clean and modern facilities as well as the friendly and helpful staff available round the clock at the front desk. Overall, the hotel stands out for its strategic location, offering great value for travelers looking to explore Blackburn or attend events at nearby attractions.
The rooms at 'OYO Hotel Rafay' receive mixed reviews with an emphasis on spaciousness and comfort. Many guests praise the good room size, comfortable beds and modern decor. Comments highlight features such as large TVs and nice furnishings, adding to the overall appeal. Cleanliness is often mentioned positively with rooms described as fresh, spotless and tidy.
However, several reviews point out issues such as unpleasant odors, particularly from the bathroom, which detract from the experience. Noise from neighboring rooms and external factors also appears to be a recurring problem, affecting the overall comfort.
Some rooms are criticized for being cold, damp or smaller than expected with occasional remarks about maintenance issues like damaged shower doors and incomplete cleaning tasks. Despite these drawbacks, the hotel’s central location and the friendly reception team leave a positive impression on many guests, contributing to the likelihood of repeat stays.
At OYO Hotel Rafay, the guest reviews highlight a mix of experiences when it comes to the beds. Many travelers found the beds to be comfortable and cozy with phrases like comfy bed and extremely comfortable frequently appearing in the feedback. Guests often praised the beds for their comfort with remarks like lovely to sleep in and really comfortable bed showcasing a positive trend.
However, some reviews noted a few issues, such as beds being positioned against the wall, making it difficult to get in and out and instances of dirty bed sheets and unpleasant odors from the duvet. Additionally, a few guests mentioned encountering very hard or uncomfortable beds. Despite these occasional drawbacks, the majority of comments reflect a positive sentiment regarding the comfort of the beds at the hotel.
Nestled in a modern central location, 'OYO Hotel Rafay' has received varied feedback regarding its cleanliness. Some guests appreciated the quite clean, spacious and very fresh feel to the accommodation, noting that rooms can indeed be clean and tidy. These positive remarks highlight instances where visitors found their rooms clean, tidy and lovely upon arrival.
However, a significant number of reviews identified persistent cleanliness issues. Guests frequently mentioned rooms that had not been thoroughly cleaned with some finding hair in the bathroom and on the shower. Other rooms were marked by coffee stains on the walls, dust on the wardrobe, crusty stains on bed sheets and a foul stench, adding to an overall perception that parts of the hotel were not properly maintained.
Complaints extended to specific details such as dirty, unwashed bed sheets and pillows with hair and odor, yellow stains and instances of rooms smelling of sewage or cannabis. The condition of the bathrooms also came under scrutiny with remarks about dirty bottles, an unchecked bathroom with sanitary pads from a previous guest and an overflowing bin.
While the hotel does have the potential for cleanliness and comfort, these concerning reviews emphasize the need for more consistent housekeeping standards to match the expectations set by its favorable central location and spacious accommodations.
The OYO Hotel Rafay receives high praise for its staff from its guests. Many reviews highlight the team's friendliness with multiple mentions of the staff being extremely polite, kind and courteous. Guests particularly appreciated the helpful and informative nature of the staff with specific mentions of members showing guests to their rooms and even swapping rooms when necessary. A particularly noteworthy staff member, Zain, was repeatedly commended for being extremely helpful, reflecting the overall positive sentiments about the staff's dedication.
While there were some instances of staff not being present at the desk or reception, the overall impression of the staff remains highly favorable, describing them as amazing, lovely and very friendly. The friendly reception team and the clean house environment further contribute to a welcoming experience for guests.
OYO Hotel Rafay offers guests a WiFi experience that has garnered several positive remarks. Many appreciated the easy access to WiFi and the convenience of using it once inside their rooms. The connection is noted to be good and consistently available with some guests mentioning the availability of free Wi-Fi as a perk. Despite some occasional issues with slow speeds and intermittent connections, the overall sentiment points to a satisfactory internet experience. Additionally, the hotel provides a smart TV that leverages the WiFi, enhancing the in-room entertainment options for guests.
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Location
Rooms
However, several reviews point out issues such as unpleasant odors, particularly from the bathroom, which detract from the experience. Noise from neighboring rooms and external factors also appears to be a recurring problem, affecting the overall comfort.
Some rooms are criticized for being cold, damp or smaller than expected with occasional remarks about maintenance issues like damaged shower doors and incomplete cleaning tasks. Despite these drawbacks, the hotel’s central location and the friendly reception team leave a positive impression on many guests, contributing to the likelihood of repeat stays.
Beds
However, some reviews noted a few issues, such as beds being positioned against the wall, making it difficult to get in and out and instances of dirty bed sheets and unpleasant odors from the duvet. Additionally, a few guests mentioned encountering very hard or uncomfortable beds. Despite these occasional drawbacks, the majority of comments reflect a positive sentiment regarding the comfort of the beds at the hotel.
Cleanliness
However, a significant number of reviews identified persistent cleanliness issues. Guests frequently mentioned rooms that had not been thoroughly cleaned with some finding hair in the bathroom and on the shower. Other rooms were marked by coffee stains on the walls, dust on the wardrobe, crusty stains on bed sheets and a foul stench, adding to an overall perception that parts of the hotel were not properly maintained.
Complaints extended to specific details such as dirty, unwashed bed sheets and pillows with hair and odor, yellow stains and instances of rooms smelling of sewage or cannabis. The condition of the bathrooms also came under scrutiny with remarks about dirty bottles, an unchecked bathroom with sanitary pads from a previous guest and an overflowing bin.
While the hotel does have the potential for cleanliness and comfort, these concerning reviews emphasize the need for more consistent housekeeping standards to match the expectations set by its favorable central location and spacious accommodations.
Staff
While there were some instances of staff not being present at the desk or reception, the overall impression of the staff remains highly favorable, describing them as amazing, lovely and very friendly. The friendly reception team and the clean house environment further contribute to a welcoming experience for guests.
Wi-Fi
Yes, Hotel Rafay has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Hotel Rafay.
No, Hotel Rafay doesn't allow dogs.
Yes, parking facilities are available at Hotel Rafay.
Yes, Hotel Rafay has a gym.
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