Hotels, Resorts in East Java

JW Marriott Hotel Surabaya

8.9

Excellent

From $96

$

Info Summary of reviewsJW Marriott Hotel Surabaya stands out as an exceptional accommodation choice, offering an impressive blend of luxury, comfort, and accessibility. Situated in the heart of Surabaya, the hotel boasts a prime location that allows guests to easily explore nearby attractions like Tunjungan Plaza, Chinatown, and the historic old city. Its central position provides convenience for dining, shopping, and cultural experiences, all while maintaining a serene atmosphere in its quiet rooms.

Breakfast at JW Marriott Surabaya is often lauded for its sumptuous buffet, offering a diverse range of international and Indonesian dishes. The extensive selections cater to various tastes, setting the tone for a memorable day with friendly and welcoming service. Guests similarly enjoy the dinner experience, with a variety of dining options featuring global cuisine. Restaurants like Uppercut and Tang Palace offer delightful meals, contributing to the hotel's reputation for exceptional dining.

The hotel excels in delivering spacious and comfortable rooms that are consistently clean and well-maintained. Guests appreciate the elegant design and amenities, highlighting stunning city views from many rooms. The attentive staff further enhances the stay, known for their warmth, professionalism, and dedication to guest satisfaction. Staff members across various departments, from reception to restaurants, provide efficient and courteous service that fosters a hospitable environment.

Additional facilities such as the gym and pool contribute to a comprehensive and pleasurable experience. The gym is available 24 hours, equipped for fitness enthusiasts, while the pool offers a tranquil escape with its beautiful mosaic floor and surrounding garden. Guests frequently praise the beds for their comfort, ensuring a restful sleep.

Overall, JW Marriott Hotel Surabaya epitomizes five-star luxury with its elegant rooms, high-standard amenities, and superb service. Despite minor criticisms, it remains a top choice for travelers seeking a blend of comfort, convenience, and indulgence in Surabaya’s dynamic urban setting.
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The Southern Hotel Surabaya Formerly Ibis Styles Surabaya Jemursari

Hotel in Surabaya

8.0

Very Good

From $31

$

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Hotel with Spa

Cheap Hotel

Family Friendly Hotel

The Westin Surabaya

Hotel in Surabaya

9.3

Excellent

$

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Luxury Hotel

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Kokoon Hotel Surabaya

Hotel in Surabaya

8.2

Very Good

From $24

$

Info Summary of reviewsKokoon Hotel Surabaya receives positive feedback across several aspects of its offerings, making it a commendable accommodation choice for visitors to the city. Situated in a central location, guests appreciate the hotel’s proximity to Chinatown, local markets, shopping malls, and key landmarks, providing convenient access to urban amenities while offering a quieter backdrop. The breakfast buffet is a standout feature, praised for its diverse and delicious selections that cater to various tastes, providing good value for money, especially for those on a budget. While the dinner experiences receive mixed reviews, the restaurant's ambiance and some excellent dishes are noteworthy.

The rooms at Kokoon Hotel Surabaya are favorably regarded for their spaciousness, clean and stylish decor, and overall comfort, contributing to a pleasant stay. The hotel maintains a respectable level of cleanliness, with tidy rooms and well-kept common areas adding to the guests' positive impressions. Exceptional staff service further enhances the experience, with team members noted for their friendliness and readiness to assist, handling requests efficiently and providing attentive support.

The pool is another appealing feature, offering a lovely, relaxing space for guests to enjoy, while the beds are frequently praised for their comfort, ensuring restful sleep. Overall, Kokoon Hotel Surabaya consistently provides a satisfying experience, marked by comfortable accommodations, excellent service, and enjoyable amenities, making it an attractive choice for travelers seeking a cozy and convenient stay in Surabaya.
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Grand Harvest Resort & Villas

Resort in Banyuwangi

8.0

Very Good

From $40

$

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Resort for Honeymoon

Resort with Spa

Family Friendly Resort

Great Diponegoro Hotel Surabaya

Hotel in Surabaya

7.8

Good

From $19

$

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3-Star Hotel

Hotel for Honeymoon

Family Friendly Hotel

Quest Hotel Darmo - Surabaya by ASTON

Hotel in Surabaya

7.2

Good

From $24

$

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Hotel with Gym

Hotel with Parking

Hotel Taking Steps Towards Sustainability

Four Points by Sheraton Surabaya, Pakuwon Indah

Hotel in Surabaya

9.2

Excellent

From $83

$

Info Summary of reviewsAt Four Points by Sheraton Surabaya, Pakuwon Indah, guests are consistently impressed by the hotel's prime location, offering direct access to the expansive Pakuwon Mall. This strategic positioning provides seamless connectivity to shopping, dining, and vibrant city attractions, making it a favored spot for leisure and exploration. The breakfast experience at the hotel is noted for its remarkable quality and variety, featuring an extensive buffet of Indonesian and Western dishes, complemented by attentive service and live music on weekends.

The rooms are highly praised for their cleanliness and spaciousness, with comfortable beds and impressive city views contributing to a pleasant stay. Cleanliness is a standout feature, with guests highlighting the hotel's well-maintained environment and friendly housekeeping staff ensuring rooms remain spotless. The staff overall is commended for their friendliness and professionalism, providing exceptional service and accommodating guest requests with thoughtful attention.

Guests appreciate the hotel's 24-hour gym, which is well-equipped and paired with a stunning pool area shared with the neighboring Westin hotel. Both facilities are noted for their cleanliness, appealing settings, and suitability for families. The pool's lovely views and grandeur, especially in the evening, add to the relaxing atmosphere. Lastly, the beds are described as superbly comfortable, with luxurious materials offering a restful night's sleep, often like a heavenly experience. The combination of excellent location, quality amenities, and attentive service makes Four Points by Sheraton Surabaya, Pakuwon Indah a compelling choice for a satisfying and enjoyable stay.
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Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Aston Inn Batu

Hotel in Batu

8.3

Very Good

From $45

$

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Hotel for Honeymoon

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Sheraton Surabaya Hotel & Towers

Hotel in Surabaya

8.6

Very Good

From $105

$

Info Summary of reviewsSheraton Surabaya Hotel & Towers is highly acclaimed for its strategic location in the heart of Surabaya, directly connected to Tunjungan Plaza, a major shopping destination. This prime positioning offers guests seamless access to dining and shopping, making it ideal for exploring the city's dynamic attractions. Guests frequently applaud the hotel staff for their welcoming and helpful nature, enhancing an already positive experience with excellent service and support.

The breakfast at Sheraton Surabaya, served at Bromo Cafe, stands out for its exceptional diversity and quality. Guests enjoy a wide range of options spanning Western, Chinese, and local Indonesian cuisines, prepared with delicious flavors. The amiable and attentive staff contribute to a pleasant dining atmosphere, further enriched by the hotel's convenient location near a shopping center.

Rooms at the Sheraton Surabaya Hotel & Towers are appreciated for their spaciousness and cleanliness. While some parts of the building are undergoing renovations, guests find the accommodations comfortable and well-suited for families. Any minor concerns about furnishings or amenities are overshadowed by the roomy and relaxing setups offered.

Cleanliness is a key attribute of the hotel, with both rooms and restaurant areas maintained to high standards. Guests note the cleanliness of the spaces contributes to a positive impression, even though certain areas such as bathrooms and carpets show signs of age.

The staff's exceptional hospitality is a defining feature of Sheraton Surabaya Hotel & Towers. Their friendliness, efficiency, and willingness to go above and beyond leave a significant impact on guests, creating a warm and accommodating environment throughout the stay. Overall, Sheraton Surabaya Hotel & Towers stands out for its remarkable service, convenience, and comfort, making it a preferred choice for visitors.
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Hotel Taking Steps Towards Sustainability

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Hotel with Spa

Grand Mercure Malang

Hotel in Malang

8.9

Excellent

From $65

$

Info Summary of reviewsGrand Mercure Malang is celebrated for its strategic location, providing easy access to popular attractions such as Mt. Bromo and Tumpak Sewu. Despite being outside the city center, its position offers proximity to local highlights, including souvenir shops and water parks. This tallest building in the area offers captivating city and mountain views from corner rooms, enhancing guests' experiences.

The hotel excels in delivering an exceptional breakfast experience, featuring a diverse range of local and international options that guests describe as delicious and plentiful. The breakfast service often stands out as a highlight of the stay, contributing to the luxurious ambiance Grand Mercure Malang is known for.

Room quality at the hotel is consistently praised for spaciousness and comfort. With beds lauded for their excellent comfort and cleanliness being a standout feature, the rooms offer a cozy and inviting atmosphere, complete with city and mountain views. The well-maintained facilities cater well to families, with thoughtful amenities like baby cribs provided as needed.

Cleanliness throughout the hotel is a notable feature, with consistently clean and spacious rooms allowing travelers to enjoy a relaxing stay. The modern ambiance and efficient service contribute to the overall positive experience. While some reviews mention minor bathroom cleaning issues, satisfaction with the hotel's upkeep remains high.

The hotel's staff receives substantial praise for their friendliness and helpfulness, fostering a warm and welcoming environment. Their attentive nature ensures efficient service, particularly engaging and entertaining children to accommodate families. The dedicated hospitality offered by the staff makes guest interactions genuinely caring and memorable.

The swimming pool area is appreciated for its cleanliness and family-friendly environment, featuring a slide for added fun. Despite some feedback about water temperature variations, the pool remains a satisfying amenity that complements the hotel's overall luxurious ambiance.

Families find the hotel particularly accommodating, with activities tailored for children and amenities like baby cribs readily available. The kid-friendly atmosphere is enhanced by the engaging pool area and appealing cafe and restaurant settings, making it an ideal choice for family-centric accommodations.

The hotel's beds stand out as a noteworthy feature, praised for their comfort and quality. King-size beds provide a restful sleep experience with high-quality bedding, reinforcing the luxurious accommodations guests come to expect.

Grand Mercure Malang's luxurious interiors, immaculate cleanliness, and grandeur offer an incomparable experience reminiscent of top-tier establishments. The hotel meets 5-star expectations with its lavish facilities, delightful breakfast spread, and convenient location, ensuring a remarkable and opulent stay for all visitors.
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Luxury Hotel

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Whiz Prime Hotel Basuki Rahmat Malang

Hotel in Malang

7.7

Good

From $28

$

Info Summary of reviewsWhiz Prime Hotel Basuki Rahmat Malang stands out for its strategic location in the heart of Malang, offering easy access to a range of local attractions, restaurants, and shops. Guests value the hotel's proximity to popular areas such as the lively Kayutangan Street and Jodipan "rainbow villages," as well as cultural landmarks like the Alun Alun square, cathedral church, and historic Oen bakery. This central setting not only enhances visitor exploration but also creates a vibrant atmosphere filled with dining and relaxation spots. Travelers appreciate the convenience and the hotel's pleasant service and comfortable ambience.

The breakfast experience is generally praised for its satisfying and diverse Indonesian flavors, catering well to local tastes with an extensive buffet. Although the selection may lack variety for international visitors, it remains a noteworthy aspect of the stay, especially for those delighting in Asian cuisine. The hotel's rooms, while compact, are frequently lauded for their cleanliness and comfort, providing restful accommodations often bolstered by soft beds and pillows. While bathroom layouts could lead to occasional flooding, the showers are effective, and guests enjoy some rooms with beautiful city views.

The staff at Whiz Prime Hotel Basuki Rahmat Malang consistently receive high praise for their friendliness and professionalism, contributing to an efficient and seamless guest experience. Their attentiveness and eager assistance make guests feel valued and welcome, overcoming occasional language barriers with patience and a commitment to exceptional service. Amenities such as free WiFi generally meet guest expectations, providing a reliable connection despite some inconsistency in signal strength.

The hotel pool, located on the sixth floor, offers stunning city views and serves a decorative role, although it is small and may not provide the comfort expected by all. Guests appreciate the aesthetic appeal of the area, which enhances the atmosphere of the hotel. However, concerns about cleanliness and accessibility are noted.

Overall, Whiz Prime Hotel Basuki Rahmat Malang is a practical and value-for-money choice for travelers seeking a short, functional stay in Malang. It provides clean accommodations and efficient air conditioning, with its simplicity being well-suited for brief visits rather than extended ones. The hotel's central location coupled with friendly service makes it an ideal option for exploring the city, appealing mainly to those appreciative of comfort and convenience.
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Hotel with Swimming Pool

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Aria Gajayana

Hotel in Malang

8.1

Very Good

From $40

$

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Hotel with Spa

Hotel near Nightlife Spots

Hotel with Swimming Pool

Outdoor Pool

favehotel MEX Tunjungan Surabaya

Hotel in Surabaya

7.0

Good

From $21

$

Info Summary of reviewsFavehotel MEX Tunjungan Surabaya stands out as a strategically located accommodation in the bustling heart of Surabaya, providing guests with easy access to shopping centers, dining options, and local attractions. Its proximity to Tunjungan Plaza and main transportation routes makes it an appealing choice for both leisure and business travelers. Despite its central location, the hotel maintains a peaceful atmosphere, further complimented by affordable rates and a friendly, efficient staff.

Guests find value in the inclusive breakfast offering, which includes a selection of local Indonesian dishes and Western options, despite some noting a limited variety. The breakfast buffet provides a good start to the day, even if it doesn’t fully cater to those seeking a broad array of choices.

Room cleanliness is praised, with guests frequently mentioning clean bedding and modern decor that create a cozy ambiance. However, the hotel does face challenges with room amenities, as many rooms lack windows and have minimal natural light. Some guests have reported issues with room size, and the lack of certain amenities and occasional maintenance issues highlight areas needing improvement.

Cleanliness in other areas of the hotel has mixed reviews, with tidy rooms upon arrival being a positive aspect, but issues like dusty hallways and patchy linens detract from the experience. Despite these concerns, the availability of hot water and the welcoming nature of the staff offer redeeming qualities.

The staff at favehotel MEX Tunjungan Surabaya receive high praise for their friendliness and attentiveness, contributing significantly to a welcoming and accommodating environment. Guests appreciate their warm reception and willingness to go above and beyond in service, which enhances the overall comfort of the stay.

Feedback on the beds is largely positive, with guests finding them comfortable and spacious, although some mention issues like soft mattresses and stained sheets. Overall, the combination of a strategic location, friendly staff, and comfortable accommodations makes favehotel MEX Tunjungan Surabaya a worthwhile option for visitors, though improvements in room amenities and cleanliness could further elevate guest satisfaction.
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Hotel near Nightlife Spots

Cheap Hotel

3-Star Hotel

DoubleTree by Hilton Surabaya

Hotel in Surabaya

8.9

Excellent

$

Info Summary of reviewsDoubleTree by Hilton Surabaya is celebrated for its prime location in the heart of the city, making it an ideal base for exploring Surabaya's vibrant lifestyle. Situated on Jl. Tunjungan, the hotel offers easy access to shopping centers like Tunjungan Plaza and a plethora of local eateries, allowing guests to immerse themselves in the dynamic local culture effortlessly. The hotel's central position also makes it convenient for exploring major attractions in the downtown area.

Guests have consistently praised the hotel's breakfast, which is regarded as an experience in itself. The extensive buffet showcases a delightful blend of international and Asian cuisines, satisfying diverse palates, including vegetarian and those seeking local delicacies. The top-notch quality of food and friendly service further enhances the dining experience, making it a memorable start to the day.

The accommodations at DoubleTree by Hilton Surabaya are highly appreciated for their spaciousness, modernity, and cleanliness. Visitors highlight the rooms' comfort, with attention to detail and functionality being key factors in enhancing their stay. The views from the rooms and the beautiful pool area contribute to a pleasant environment. Guests also commend the staff for their friendliness and excellent service, adding a personalized touch to the luxurious atmosphere of the hotel.

Cleanliness is a standout feature, as guests often remark on the meticulously maintained and welcoming environment. Though some feel the hotel lacks a degree of luxury in relation to its rates, the overall cleanliness and quality of services maintain a positive impression. The hotel also receives high marks for the comfort of its beds, providing an excellent sleep experience enhanced by plush mattresses and quality linens.

While opinions on the swimming pool are mixed, with some noting its relatively small size, the pool area is still appreciated for its pleasant ambience and additional features like the sauna and gym. The striking views and cleanliness of the facilities are noted as significant positives.

Overall, DoubleTree by Hilton Surabaya is a premier destination for travelers seeking an upscale, comfortable, and conveniently located accommodation. It delivers in terms of modern luxury, cleanliness, and exceptional value, reaffirming its reputation as one of Surabaya's top-tier hotel experiences.
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Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Four Points by Sheraton Surabaya, Tunjungan Plaza

Hotel in Surabaya

9.0

Excellent

From $87

$

Info Summary of reviewsFour Points by Sheraton Surabaya, Tunjungan Plaza enjoys a prime location in the heart of Surabaya, directly connected to the expansive Tunjungan Plaza. This strategic positioning makes it ideal for guests seeking easy access to shopping, dining, and entertainment options, catering to both leisure and business travelers. The hotel's breakfast stands out with its impressive buffet selection, offering a delightful mix of Asian and Western cuisines. Guests frequently praise the delicious, fresh options and the friendly, welcoming staff, making breakfast a highly recommended part of their stay.

The rooms are consistently highlighted for their comfort, spaciousness, and modern design. The appealing décor, notably the beds, provides a superb sleeping experience likened to being enveloped by clouds. Both the cleanliness and comfort of the rooms meet high standards, with housekeeping contributing to an inviting ambiance throughout the hotel. Guests commend the staff for their exceptional service, describing them as helpful, accommodating, and attentive, ensuring a welcoming experience from reception to dining.

The pool is an attractive feature, appreciated for its cleanliness and spacious design, offering a safe and enjoyable environment for both adults and children. Located conveniently near the lobby, it adds to the luxurious and modern setting of the hotel. Overall, visitors enjoy a comfortable and relaxed stay at Four Points, where location, quality service, and amenities blend seamlessly to provide an all-around positive hotel experience.
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Family Friendly Hotel

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The Singhasari Resort Batu

Resort in Batu

8.9

Excellent

From $68

$

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Luxury Resort

Resort for Honeymoon

Resort with Spa

Hotel Santika Pandegiling - Surabaya

Hotel in Surabaya

7.8

Good

From $29

$

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Cheap Hotel

3-Star Hotel

Hotel with Spa

Amartahills Hotel and Resort

Hotel in Batu

8.1

Very Good

From $37

$

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Hotel with Parking

Accessible Hotel

Hotel for Honeymoon

Hotel Santika Premiere Gubeng Surabaya

Hotel in Surabaya

8.5

Very Good

From $41

$

Info Summary of reviewsHotel Santika Premiere Gubeng Surabaya is highly regarded by guests for its strategic location, exceptional breakfast offerings, spacious rooms, consistent cleanliness, attentive staff, and comfortable beds. Located centrally in Surabaya, the hotel allows convenient access to key transport links and city attractions, providing guests with both stunning city views and a variety of exciting experiences.

The breakfast provided is a particular highlight, with an extensive array of options that cater to diverse tastes, including traditional Indonesian dishes and local delicacies. Guests commend the self-service espresso machine and neat presentation of the buffet, finding the breakfast a memorable part of their stay.

Room spaciousness and comfort are frequently praised, with clean and quiet surroundings that ensure relaxation. Comfortable beds and scenic city views enhance the guest experience. Although the bathrooms are noted as serviceable, some suggest updates to improve the shower setup.

The hotel maintains high standards of cleanliness, with thorough routines ensuring pristine conditions throughout both rooms and communal areas. The front desk and accompanying staff contribute to a calm and tidy atmosphere.

Staff attentiveness and friendliness are standout characteristics, with a team ready to meet guests' needs, enhancing the professional and welcoming environment. Services such as complimentary transportation to the train station underscore their commitment to guest satisfaction.

Overall, Hotel Santika Premiere Gubeng Surabaya offers a reliable and enjoyable stay for travelers, with the positive aspects far outweighing any minor concerns.
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Hotels in East Java