Four Points by Sheraton Surabaya, Tunjungan Plaza
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Summary of reviewsFour Points by Sheraton Surabaya, Tunjungan Plaza enjoys a prime location in the heart of Surabaya, directly connected to the expansive Tunjungan Plaza. This strategic positioning makes it ideal for guests seeking easy access to shopping, dining, and entertainment options, catering to both leisure and business travelers. The hotel's breakfast stands out with its impressive buffet selection, offering a delightful mix of Asian and Western cuisines. Guests frequently praise the delicious, fresh options and the friendly, welcoming staff, making breakfast a highly recommended part of their stay.
The rooms are consistently highlighted for their comfort, spaciousness, and modern design. The appealing décor, notably the beds, provides a superb sleeping experience likened to being enveloped by clouds. Both the cleanliness and comfort of the rooms meet high standards, with housekeeping contributing to an inviting ambiance throughout the hotel. Guests commend the staff for their exceptional service, describing them as helpful, accommodating, and attentive, ensuring a welcoming experience from reception to dining.
The pool is an attractive feature, appreciated for its cleanliness and spacious design, offering a safe and enjoyable environment for both adults and children. Located conveniently near the lobby, it adds to the luxurious and modern setting of the hotel. Overall, visitors enjoy a comfortable and relaxed stay at Four Points, where location, quality service, and amenities blend seamlessly to provide an all-around positive hotel experience.
Categories
The rooms are consistently highlighted for their comfort, spaciousness, and modern design. The appealing décor, notably the beds, provides a superb sleeping experience likened to being enveloped by clouds. Both the cleanliness and comfort of the rooms meet high standards, with housekeeping contributing to an inviting ambiance throughout the hotel. Guests commend the staff for their exceptional service, describing them as helpful, accommodating, and attentive, ensuring a welcoming experience from reception to dining.
The pool is an attractive feature, appreciated for its cleanliness and spacious design, offering a safe and enjoyable environment for both adults and children. Located conveniently near the lobby, it adds to the luxurious and modern setting of the hotel. Overall, visitors enjoy a comfortable and relaxed stay at Four Points, where location, quality service, and amenities blend seamlessly to provide an all-around positive hotel experience.
Family Friendly Hotel
Four Points by Sheraton Surabaya, Tunjungan Plaza provides direct access to Tunjungan Plaza. The hotel features a kids' pool, free parking, free cribs, and a restaurant, making it suitable for families.
Romantic Hotel
Connected to Tunjungan Plaza, this hotel offers convenience and comfort for couples. Its in-room massages, wedding services, and proximity to shopping and dining make it an ideal choice for a romantic getaway. The hotel's modern amenities and excellent service ensure a pleasant stay.
Business Hotel
Four Points by Sheraton Surabaya, Tunjungan Plaza, benefits from its location connected to Tunjungan Plaza, offering convenience for business travelers. While specific business amenities aren't detailed, Sheraton properties typically provide meeting facilities and business services.
Accessible Hotel
This hotel provides wheelchair-accessible parking on site and general wheelchair access throughout the property.
Hotel with Gym
This hotel includes a 24-hour gym. It's connected to Tunjungan Plaza, East Java's largest shopping and entertainment destination.
4-Star Hotel
Located near Tunjungan Plaza, this hotel offers contemporary rooms with free Wi-Fi and flat-screen TVs. It features a 24-hour gym and an outdoor pool, catering to both fitness and relaxation. The intuitive room design and amenities ensure a comfortable stay.
Hotel with Outdoor Pool
This hotel features an outdoor pool with direct access to the Tunjungan Plaza shopping mall. It's a convenient option for those looking to combine leisure with shopping.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Guest Reviews
Nestled conveniently in the heart of Surabaya, Four Points by Sheraton Surabaya, Tunjungan Plaza is a prime choice for those seeking easy access to one of the city's largest shopping destinations. The hotel boasts a strategic location right next to Tunjungan Plaza, making it an ideal spot for shopping enthusiasts and food lovers. Guests appreciate how the hotel is literally attached to the expansive mall, providing seamless access to a wide array of dining options, shopping outlets, and even a movie theater. Its central position in Surabaya allows for easy navigation to various parts of the city, making it a suitable stay for both leisure and business travelers. Accessibility is effortless, with everything guests need—shops, restaurants, and entertainment—within walking distance. The blend of convenience and accessibility makes it a standout accommodation choice, perfect for those who prioritize location during their travels.
At Four Points by Sheraton Surabaya, Tunjungan Plaza, breakfast is an experience that delights guests with its quality and variety. The hotel offers an impressive breakfast buffet that is often praised for its superb and diverse selection. Guests can indulge in a mixture of Asian and Western cuisines, ensuring there is something for everyone's palate. The breakfast spread is characterized by delicious and fresh options, with an abundant array of choices ranging from handmade noodles to fresh juices.
Many reviews highlight the superb taste and the richness of the breakfast menu. The food not only excels in flavor but is also presented cleanly and beautifully. The courteous and friendly staff further enhance the breakfast experience, contributing to a welcoming atmosphere.
The breakfast buffet is often described as amazing and incredible, standing out as a highlight of the stay at the hotel. Guests appreciate the high quality and variety of food available, making it a highly recommended part of the overall hotel experience. Situated conveniently next to Tunjungan Plaza, Four Points by Sheraton provides both a fantastic morning meal and easy access to explore the city's prominent shopping centers.
The rooms at Four Points by Sheraton Surabaya, Tunjungan Plaza, are consistently praised for their comfort, spaciousness, and modern design. With a touch of red in the room decor, guests find the aesthetic appealing and inviting. The beds, often described as one of the highlights, provide an excellent sleeping experience, often likened to sleeping on clouds, thanks to their mega cool mattresses and soft, firm pillows. Overall, the rooms are very clean, featuring comfortable furnishings and well-equipped facilities where guests can relax and unwind. The spacious bathrooms complement the modern feel of the rooms, with their cleanliness also standing out. The consistent comfort and cleanliness make these rooms a great choice for anyone staying in Surabaya.
The beds at Four Points by Sheraton Surabaya, Tunjungan Plaza have consistently impressed guests with their high comfort level. Described as comfortable and super comfy, the bedding offers a cozy retreat with a firmness that satisfies. As if enveloped by clouds, the sensation is one of sheer relaxation. The consistently positive remarks on the bed quality make it a notable feature of the hotel experience.
Four Points by Sheraton Surabaya, Tunjungan Plaza is consistently praised for its excellent cleanliness standards, making it an ideal choice for travelers who prioritize hygiene and comfort. Guests frequently highlight the clean, inviting facilities and spacious rooms that boast a modern look. The hotel consistently meets and often exceeds expectations with its meticulous attention to detail and impeccable hospitality. Housekeeping plays a key role, being both attentive and friendly, ensuring every room is kept squeaky clean and comfortable. The bathrooms and interiors throughout the hotel are regularly noted for their cleanliness. Additionally, the hotel offers a welcoming environment where friendly staff are always ready to help. Conveniently connected to Tunjungan Plaza via a parking area on level 6, the hotel combines cleanliness, comfort, and accessibility, creating an all-around positive experience for visitors.
The staff at Four Points by Sheraton Surabaya, Tunjungan Plaza consistently receive high praise from guests for their exceptional service and warm hospitality. Described as helpful, accommodating, and always wearing a smile, the staff are frequently recognized for their friendliness and attentiveness across various areas of the hotel, including reception and dining establishments like Lime restaurant. Guests particularly note the superb service and immediate attention to requests, adding that the staff manage to make them feel welcomed and honored throughout their stay. The reception staff, in particular, are highlighted for accommodating early check-ins and treating guests with the utmost respect. Overall, the well-trained team at this hotel goes above and beyond in ensuring a positive and memorable guest experience.
At Four Points by Sheraton Surabaya, Tunjungan Plaza, the pool is a standout feature that garners much praise from guests. The pool is consistently described as nice and clean, with a spacious area that accommodates both adults and children. Its large size appeals to families, making mornings perfect for individual swims and afternoons ideal for family fun. The pool's design is praised for its uniqueness, featuring glass elements that resemble a fish pond, adding an interesting visual touch to the swimming experience.
Travelers particularly highlight the safety and enjoyment aspect for kids, noting the pool is not comparable to a waterpark but offers a secure environment for children's play. The convenient location in the lobby makes the pool accessible and contributes to the overall luxury of the modern hotel setting. Guests generally have a great pool experience, with many finding it a fantastic spot for relaxation and enjoyment during their stay. Despite being open to the public, it consistently maintains a high standard, making it a favored amenity among visitors.
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Location
Breakfast
Many reviews highlight the superb taste and the richness of the breakfast menu. The food not only excels in flavor but is also presented cleanly and beautifully. The courteous and friendly staff further enhance the breakfast experience, contributing to a welcoming atmosphere.
The breakfast buffet is often described as amazing and incredible, standing out as a highlight of the stay at the hotel. Guests appreciate the high quality and variety of food available, making it a highly recommended part of the overall hotel experience. Situated conveniently next to Tunjungan Plaza, Four Points by Sheraton provides both a fantastic morning meal and easy access to explore the city's prominent shopping centers.
Rooms
Beds
Cleanliness
Staff
Pool
Travelers particularly highlight the safety and enjoyment aspect for kids, noting the pool is not comparable to a waterpark but offers a secure environment for children's play. The convenient location in the lobby makes the pool accessible and contributes to the overall luxury of the modern hotel setting. Guests generally have a great pool experience, with many finding it a fantastic spot for relaxation and enjoyment during their stay. Despite being open to the public, it consistently maintains a high standard, making it a favored amenity among visitors.
Yes, Four Points by Sheraton Surabaya, Tunjungan Plaza has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Four Points by Sheraton Surabaya, Tunjungan Plaza.
No, Four Points by Sheraton Surabaya, Tunjungan Plaza doesn't allow dogs.
No, parking facilities aren't available at Four Points by Sheraton Surabaya, Tunjungan Plaza.
Yes, Four Points by Sheraton Surabaya, Tunjungan Plaza has a gym.
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