DoubleTree by Hilton Surabaya
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Summary of reviewsDoubleTree by Hilton Surabaya is celebrated for its prime location in the heart of the city, making it an ideal base for exploring Surabaya's vibrant lifestyle. Situated on Jl. Tunjungan, the hotel offers easy access to shopping centers like Tunjungan Plaza and a plethora of local eateries, allowing guests to immerse themselves in the dynamic local culture effortlessly. The hotel's central position also makes it convenient for exploring major attractions in the downtown area.
Guests have consistently praised the hotel's breakfast, which is regarded as an experience in itself. The extensive buffet showcases a delightful blend of international and Asian cuisines, satisfying diverse palates, including vegetarian and those seeking local delicacies. The top-notch quality of food and friendly service further enhances the dining experience, making it a memorable start to the day.
The accommodations at DoubleTree by Hilton Surabaya are highly appreciated for their spaciousness, modernity, and cleanliness. Visitors highlight the rooms' comfort, with attention to detail and functionality being key factors in enhancing their stay. The views from the rooms and the beautiful pool area contribute to a pleasant environment. Guests also commend the staff for their friendliness and excellent service, adding a personalized touch to the luxurious atmosphere of the hotel.
Cleanliness is a standout feature, as guests often remark on the meticulously maintained and welcoming environment. Though some feel the hotel lacks a degree of luxury in relation to its rates, the overall cleanliness and quality of services maintain a positive impression. The hotel also receives high marks for the comfort of its beds, providing an excellent sleep experience enhanced by plush mattresses and quality linens.
While opinions on the swimming pool are mixed, with some noting its relatively small size, the pool area is still appreciated for its pleasant ambience and additional features like the sauna and gym. The striking views and cleanliness of the facilities are noted as significant positives.
Overall, DoubleTree by Hilton Surabaya is a premier destination for travelers seeking an upscale, comfortable, and conveniently located accommodation. It delivers in terms of modern luxury, cleanliness, and exceptional value, reaffirming its reputation as one of Surabaya's top-tier hotel experiences.
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Guests have consistently praised the hotel's breakfast, which is regarded as an experience in itself. The extensive buffet showcases a delightful blend of international and Asian cuisines, satisfying diverse palates, including vegetarian and those seeking local delicacies. The top-notch quality of food and friendly service further enhances the dining experience, making it a memorable start to the day.
The accommodations at DoubleTree by Hilton Surabaya are highly appreciated for their spaciousness, modernity, and cleanliness. Visitors highlight the rooms' comfort, with attention to detail and functionality being key factors in enhancing their stay. The views from the rooms and the beautiful pool area contribute to a pleasant environment. Guests also commend the staff for their friendliness and excellent service, adding a personalized touch to the luxurious atmosphere of the hotel.
Cleanliness is a standout feature, as guests often remark on the meticulously maintained and welcoming environment. Though some feel the hotel lacks a degree of luxury in relation to its rates, the overall cleanliness and quality of services maintain a positive impression. The hotel also receives high marks for the comfort of its beds, providing an excellent sleep experience enhanced by plush mattresses and quality linens.
While opinions on the swimming pool are mixed, with some noting its relatively small size, the pool area is still appreciated for its pleasant ambience and additional features like the sauna and gym. The striking views and cleanliness of the facilities are noted as significant positives.
Overall, DoubleTree by Hilton Surabaya is a premier destination for travelers seeking an upscale, comfortable, and conveniently located accommodation. It delivers in terms of modern luxury, cleanliness, and exceptional value, reaffirming its reputation as one of Surabaya's top-tier hotel experiences.
Hotel Taking Steps Towards Sustainability
This hotel holds multiple third-party sustainability certifications, including ISO 14001 for environmental management and ISO 50001 for energy management. It is also part of Hilton's global environmental and social impact strategy and utilizes the LightStay system to track its performance.
Hotel for Honeymoon
This 5-star hotel is recognized as a suitable option for honeymoons. It provides key facilities such as an outdoor pool and a 24-hour health club, offering a comfortable and reliable luxury stay for couples.
Family Friendly Hotel
DoubleTree by Hilton Surabaya offers comfortable accommodations and is well-situated in Surabaya. While specific family amenities aren't detailed, the Hilton brand is known for catering to families.
Romantic Hotel
Located in the heart of Surabaya, DoubleTree by Hilton offers modern comfort and convenience, ideal for couples seeking a romantic urban escape. Its stylish rooms, excellent dining options, and rooftop pool provide a sophisticated and intimate setting. The hotel's warm hospitality and attention to detail enhance the overall experience.
Business Hotel
DoubleTree by Hilton Surabaya provides a convenient location and modern facilities suitable for business travelers. While specific details on meeting spaces are limited in the provided data, the Hilton brand generally offers comprehensive business services and amenities.
Hotel with Parking
This hotel features free self-parking and valet parking. The parking is secured, covered, and offers in/out privileges.
Accessible Hotel
This hotel provides a 'King Accessible Room' and features 1 accessible parking space. It also offers an accessible train station shuttle, Braille/raised signage, and a stair-free path to the entrance. Valet services are available for wheelchair-equipped vehicles, and the lounge is wheelchair-accessible.
Hotel with Gym
Features accommodations with free bikes, an outdoor swimming pool, and a fitness center. It also offers a shared lounge, terrace, and bar, providing a comprehensive experience for guests.
5-Star Hotel
Part of the reputable Hilton brand, this hotel offers upscale comfort and reliable service. Guests appreciate its modern amenities, comfortable rooms, and signature warm cookie welcome, providing a trusted high-end stay.
Hotel with Outdoor Pool
The hotel boasts a well-designed outdoor pool area with comfortable sun loungers and a dedicated kids' pool. It's a family-friendly option with a focus on relaxation and fun.
Luxury Hotel
Hotel with Swimming Pool
Outdoor Pool
Guest Reviews
Nestled in the heart of Surabaya, the DoubleTree by Hilton Surabaya boasts an enviable location that allows guests to effortlessly explore the vibrant city. Positioned strategically on Jl. Tunjungan, the hotel provides easy access to a multitude of amenities, from bustling shopping centers like Tunjungan Plaza to an array of local eateries and restaurants. Guests revel in the convenience of wandering through the lively Tunjungan Street, with its charming neighborhood and extensive offerings.
The central location situates the hotel within walking distance to major attractions in the downtown area, making it an ideal choice for those eager to experience the city’s dynamic lifestyle. With such close proximity to the CBD and the prominent Tunjungan Mall, visitors are perfectly positioned to enjoy shopping sprees and culinary delights without hassle. Alongside its prime location, guests also praise the comfortable accommodations and friendly staff, supplemented by a delightful breakfast spread that rounds off their stay beautifully.
At DoubleTree by Hilton Surabaya, breakfast is not just a meal but an experience to cherish. Guests have repeatedly praised the hotel for its outstanding breakfast buffet, which features a vast selection of dishes that cater to diverse tastes. The breakfast spread offers a perfect blend of international and Asian cuisines, with a notable emphasis on both Western and local Indonesian flavors. Whether one follows a vegetarian diet or seeks to indulge in authentic local delicacies, the options are plentiful and mouth-watering. Described as gargantuan and extensive, the buffet provides a wealth of choices that are hard to beat, with quality food and delicious offerings around every corner. The dining experience is further enhanced by excellent service, ensuring a pleasant start to the day. Those who prioritize a rich breakfast experience will find themselves delighted by the selection and flavors presented at this well-regarded Surabaya hotel.
The rooms at DoubleTree by Hilton Surabaya receive high praise from guests for being both spacious and modern, providing a perfect balance of comfort and functionality. Visitors consistently highlight the cleanliness of the rooms, often describing them as both clean and fragrant, a detail that stands out as a hallmark of their experience. The hotel rooms are considered to be larger than expected, offering plenty of space even at entry level, which makes them more comfortable than some might expect for the price range. Guests appreciate the thoughtful layout, which ensures that everything they need is easily accessible. Additionally, many guests enjoyed the views from their rooms, and the hotel's beautiful pool area contributes to a pleasant overall environment. The staff also add to the positive experience, noted for their kindness and attention to maintaining the quality of the rooms. Overall, the accommodation at DoubleTree by Hilton Surabaya is described as consistently meeting high standards of comfort and luxury, making it a standout choice for travelers.
The beds at DoubleTree by Hilton Surabaya have consistently received high praise from guests for their comfort and quality. Visitors frequently highlight the comfortable and pleasing feel of the beds, citing their comfort as a notable feature of their stay. With firm enough and well-sized mattresses, these beds offer a satisfying sleep experience that some guests describe as among the best they've ever had. The soft mattresses paired with plush pillows contribute to a restful night's sleep, despite some guests finding the pillows slightly too soft for their liking. Overall, the hotel ensures a high standard of bed comfort, accentuated by the touch of soft, white cotton sheets.
DoubleTree by Hilton Surabaya consistently impresses guests with its commitment to cleanliness and comfort, creating an appealing atmosphere for travelers. Guests frequently highlight the very clean and well-maintained rooms, which contribute to a pleasant stay. The establishment itself is noted for its super clean environment, with rooms that are both spacious and comfortable. Beyond cleanliness, the hotel offers an array of services that guests appreciate, and its staff are characterized as friendly and prompt in their service. Though some guests felt the hotel lacked a degree of luxury relative to its rates, the overall impression remains positive, particularly due to its cleanliness and the beautiful environment it provides. In addition to a well-kept interior, the food quality receives favorable mentions, rounding out a satisfying visit for those prioritizing a clean and welcoming hotel setting.
The guests at DoubleTree by Hilton Surabaya consistently highlight the exceptional quality of the staff, praising their friendliness, helpfulness, and courtesy. Whether at check-in, check-out, or in the various hotel areas, the staff is noted for their efficiency and professionalism. The breakfast restaurant receives particular attention for its incredibly friendly team and what many describe as the best breakfast experience in a hotel. Guests appreciate the staff's attentiveness to detail, their ability to accommodate requests promptly, and the way they provide useful information about local attractions. Overall, the staff at DoubleTree by Hilton Surabaya stand out for their warm welcome and supportive service, adding a personalized touch to the luxurious experience expected at a five-star establishment.
Guests at the DoubleTree by Hilton Surabaya have shared mixed experiences regarding the hotel's swimming pool. Among the positives, the pool is frequently commended for its pleasant and refreshing atmosphere, serving as a lovely place to unwind. Many visitors appreciate the nice, clean facilities and highlight the striking views from the pool area as a significant plus. Added features such as the sauna, gym, and a dedicated children’s area offer comprehensive amenities, making it a versatile spot for guests of all ages.
However, some reviews indicate that the pool area is relatively small, which might be disappointing for those expecting ample space. Additionally, a few guests feel that the pool falls short of the high standards typical of a five-star hotel, suggesting that it could benefit from a bit more attention in terms of maintenance or enhancements. Despite these concerns, the pool remains a noteworthy aspect of the hotel's leisure offerings, alongside its location on the 5th floor, where it is conveniently situated near other fitness facilities.
The DoubleTree by Hilton Surabaya stands out as a premier destination for travelers seeking an upscale experience. This hotel exudes a sense of modern luxury, complemented by a beautiful and clean setting that adheres to high standards. Guests consistently remark on the elegant pool area, which adds to the allure of the property. Renowned for providing impeccable stays, it offers exceptional value for money, impressing visitors with its opulence. As a five-star establishment, it holds its reputation as one of the best accommodations in Surabaya, meeting the expectations of those in search of a top-tier hotel experience.
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Location
The central location situates the hotel within walking distance to major attractions in the downtown area, making it an ideal choice for those eager to experience the city’s dynamic lifestyle. With such close proximity to the CBD and the prominent Tunjungan Mall, visitors are perfectly positioned to enjoy shopping sprees and culinary delights without hassle. Alongside its prime location, guests also praise the comfortable accommodations and friendly staff, supplemented by a delightful breakfast spread that rounds off their stay beautifully.
Breakfast
Rooms
Beds
Cleanliness
Staff
Pool
However, some reviews indicate that the pool area is relatively small, which might be disappointing for those expecting ample space. Additionally, a few guests feel that the pool falls short of the high standards typical of a five-star hotel, suggesting that it could benefit from a bit more attention in terms of maintenance or enhancements. Despite these concerns, the pool remains a noteworthy aspect of the hotel's leisure offerings, alongside its location on the 5th floor, where it is conveniently situated near other fitness facilities.
Luxury
Yes, DoubleTree by Hilton Surabaya has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at DoubleTree by Hilton Surabaya.
No, DoubleTree by Hilton Surabaya doesn't allow dogs.
Yes, parking facilities are available at DoubleTree by Hilton Surabaya.
Yes, DoubleTree by Hilton Surabaya has a gym.
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