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Summary of reviewsHoliday Inn - Leicester - Wigston by IHG, enjoys consistently positive reviews across various categories, making it a favored choice among travelers. Its location receives high marks for its proximity to major venues and local attractions like De Montford Hall, King Power Stadium, Leicester racecourse and Knighton Park. Easy access via main roads, nearby public transportation and closeness to the M1 motorway add to its convenience. While not in the city center, it offers a safe, clean and modern environment with ample parking and on-site dining options, making it ideal for visiting family, attending events or exploring local shops and parks.
The breakfast experience is a standout highlight, featuring a wide selection of items catering to various dietary needs, including vegan and gluten-free options. Guests commend the quality of the food, particularly the fresh pastries and full English breakfast. Friendly and attentive breakfast staff contribute to the positive dining experience, although some guests mentioned occasional shortages of certain items during busy times.
Dinner at the hotel's Bella Italia restaurant also garners positive feedback for its tasty and well-priced dishes, including meat-free options. However, some guests noted lukewarm dishes, slow service and limited menu choices as areas needing improvement. Despite these issues, the convenience of having an on-site restaurant is appreciated.
Guest rooms are frequently praised for their spaciousness, modern decor and cleanliness. Large, comfy beds and modern amenities like air conditioning and USB charging points enhance the stay. While a few guests reported inconsistencies in room size and cleanliness, the overall sentiment is positive. The hotel successfully provides clean, comfortable and well-appointed rooms.
Cleanliness is a consistent strong point with guests highlighting the immaculate condition of rooms and public areas. Housekeeping staff are efficient, ensuring a well-kept environment.
Staff at the Holiday Inn - Leicester - Wigston are often commended for their friendliness and helpfulness. Reception staff are noted for their efficiency and local knowledge and restaurant staff receive praise for catering to special dietary needs. Occasional mentions of poor service do not detract from the overall glowing reviews of the hospitable and accommodating team.
The hotel's free wifi is generally reliable and meets the expectations of most guests, although some reported intermittent service and connection issues.
The gym is another well-received feature, recognized for its spacious and well-equipped environment. Available 24 hours, it adds significant value to guests' stays, despite minor issues like the absence of mats and some perceived neglect.
Exceptional parking facilities, including ample free parking spaces and well-lit, secure lots, provide guests with convenience and peace of mind. Designated disabled parking close to reception is an added benefit.
Families find the hotel to be an excellent choice with spacious family rooms, child-friendly amenities and a welcoming atmosphere. On-site activities for children and the acceptance of small dogs further enhance its appeal for family travelers.
Overall, Holiday Inn - Leicester - Wigston by IHG, provides a comfortable and convenient stay with commendable staff, clean and well-appointed accommodations and valuable amenities, making it a popular choice among a diverse range of guests.
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