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Summary of reviewsMercure Thame Lambert Hotel receives overwhelmingly positive reviews with frequent commendations for its prime and serene location near the M40 motorway. Guests appreciate the hotel’s tranquil environment despite its easy accessibility, making it a convenient hub for various local activities and events. The picturesque and rural setting enhances its appeal, while the friendly and helpful staff further contribute to a pleasant experience.
The hotel's breakfast has a generally positive reception, highlighted by a variety of well-cooked options, including an excellent English breakfast buffet. While most guests find the breakfast both satisfactory and enjoyable, some note issues like chaotic service and food temperature inconsistencies. However, commendations for the accommodating staff who make special efforts, such as providing veggie sausages, underscore a strong service experience.
Dinner at the hotel is highly praised for its quality and service with standout dishes like the pork chop in mustard sauce and the Sunday Roast receiving special mention. Despite a limited menu and slightly higher prices, guests find the evening meals to be good value for money with overall excellent service, though a few isolated incidents of service chaos were reported.
Rooms at Mercure Thame Lambert Hotel are noted for being spacious, clean and comfortable with modern amenities and thoughtful touches like lovely toiletries. Despite occasional minor critiques regarding room lighting and temperature, most guests report a restful stay supported by comfortable beds and tranquil surroundings.
Cleanliness generally meets guest expectations with many describing the rooms as clean and well-appointed. However, some guests noted areas needing better housekeeping, such as dusty spots and mould in bathrooms. Maintenance issues, including non-functional lights and room door gaps, were also mentioned but did not overwhelmingly detract from the overall positive assessment of the hotel's cleanliness.
The staff at the hotel are frequently lauded for their friendliness, helpfulness and professionalism with specific mentions of outstanding service from individuals like Aga and Adrinal. The team's commitment to providing a welcoming atmosphere is a recurrent theme in the reviews.
Parking facilities are well-received, offering ample free parking with the convenience of monitored spaces and an EV charging point, though occasional issues arise during busy functions.
Lastly, beds at the hotel are generally praised for their comfort, contributing to a good night's sleep. Though most guests find the beds very comfortable, a few mentioned issues with mattress firmness and quality.
In summary, Mercure Thame Lambert Hotel stands out for its serene location, high-quality service, comfortable accommodations and attentive staff, making it a highly recommended choice for travelers seeking both convenience and relaxation.
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