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Summary of reviewsHotel Arbis Puebla is appreciated by guests largely for its advantageous location near the city center and main market, which offers easy access to local attractions. The secure on-site parking adds convenience for travelers. While the proximity to train tracks and the industrial surroundings may seem unusual to some, the general sentiment is positive as the comfort and service compensate for these factors.
Rooms at Hotel Arbis Puebla are consistently noted for their cleanliness and comfort. Guests enjoy a tidy environment upon arrival, and while room size varies, with some smaller rooms lacking windows and storage solutions, the overall clean atmosphere is highlighted. There are minor suggestions for improving functionality, but the comfortable and fresh scent throughout the hotel contributes to a relaxing stay.
The hotel's cleanliness is commendable, with guests frequently praising the spotless condition of the rooms and common areas. The staff contributes significantly to this positive environment, with daytime staff being particularly attentive, warm, and willing to assist with queries. Kind gestures such as early check-ins and room upgrades enhance the guest experience, despite occasional feedback on the night staff's demeanor.
Guests generally find the bedding comfortable, which contributes to a restful night's sleep. Although there are instances of mismatched mattress conditions and hard pillows, the hotel's overall sleeping environment is satisfactory for most. The well-maintained and clean bedding further supports the hotel's appeal as a favored choice for travelers seeking comfort and a tidy space during their stay in Puebla.
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