This hotel is IHG's first branded net zero carbon hotel, designed to operate entirely on renewable and solar energy. It has designated parking for guests with disabilities, disability awareness training for all personnel, and facilities for hearing and visually impaired visitors. It offers ground floor bathrooms, shower rooms, and toilets, along with handrails by steps and level access or ramps. Guide dogs are permitted.
This hotel has accessible rooms and all areas are accessible to disabled visitors. It also provides parking areas and toilets for disabled visitors. Upper floors are accessible by lift.
This hotel is wheelchair accessible throughout its grounds, with elevators providing access to all levels. Accessible rooms are ADA compliant, featuring accessible door locks, grab bars, tall toilets, adequate clear turning space in bathrooms, and handheld showers with hoses or built-in seats.
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Summary of reviews related to the 'Accessible' categoryHoliday Inn Express Exeter East, an IHG Hotel, offers generally positive accessibility features for guests with disabilities. Many visitors appreciated the spacious and well-designed accessible rooms, noting the wet rooms with no shower trays, making them easy to use. The rooms were highlighted for their cleanliness and modernity, providing wide doors and plenty of maneuvering space. Accessible toilets were conveniently placed and the breakfast area was noted to be easily accessible.
The hotel's staff received praise for their friendly demeanor and assistance in accommodating accessibility requirements. The location also garnered compliments for its easy access to motorways, park and ride services, taxis and shuttle buses, making travel convenient for guests with mobility issues.
However, there were some areas that guests felt could be improved. Some accessible rooms were situated far from the reception, entrance and main facilities, making it challenging for mobility-impaired guests. There were also complaints about the limited number of accessible parking spaces, which could be a significant inconvenience. A few guests faced issues with room details, such as the air conditioning not being turned on and the loud noises from auto-closing doors.
Overall, while the hotel makes a conscious effort to cater to guests with disabilities, there is room for improvement in terms of room placement and parking facilities to ensure a more comfortable stay for all visitors. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryThe accessibility of Toby Carvery Exeter M5 J30 by Innkeeper's Collection receives praise from many guests with disabilities. The hotel offers ground floor rooms equipped with necessary facilities, including wet rooms and wide corridors, which ensure ease of movement. Many guests highlighted the easy, level access and availability of wheelchair ramps, making the rooms and public areas accessible for those with mobility issues. The generously large rooms, including those specifically designed for disabled use, contribute to a comfortable stay, as do features like disabled parking and an accessible location near key amenities.
Despite a few downsides, such as occasional noise from rooms situated near entry points and minor inconveniences like the lack of reception staff at times, the overall consensus is that the hotel sufficiently meets the needs of guests requiring accessibility. This makes Toby Carvery Exeter M5 J30 a favorable choice for travelers with mobility challenges. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryThe St George and Dragon by Innkeeper’s Collection offers commendable accessibility features that cater well to guests with disabilities. The hotel provides independent access to rooms directly from the parking lot, making it easier for those with mobility issues. Many guests have highlighted the well-appointed accessible rooms which are described as perfect and excellent for individuals with disabilities, including those using wheelchairs.
The presence of well-positioned accessible parking facilitates easy transitions from vehicles to rooms. Ground floor rooms are available and highly appreciated by guests who had requested them due to disabilities or injuries. The hotel ensures multiple convenient access points, including 24-hour entry and exit. These rooms are easily accessible from main roads, the motorway, city center and beach areas, adding to the convenience factor.
Despite some noting that stairs could pose difficulties, the overall accessibility is rated positively. The friendly and efficient staff further enhance the experience, demonstrating a quick and helpful response to the needs of disabled guests. By catering well to various accessibility needs, The St George and Dragon ensures a comfortable stay for all guests. Show more
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms? Please specify: Room 6
Are there designated parking spaces for people with disabilities?Yes
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: Room 6
In the rooms, does the toilet have support handrails?Yes, in certain rooms Please specify: Room 6
Are wheelchairs offered to guests who do not come with their own?Νο
Is there anything that you would like to highlight, add or clarify? Walk in wet room. Wider doors. We have a seat for the shower, frame for the toilet, raised toilet seat. Non slip mats. All on request only. No grab rails
This hotel is fully accessible, offering wheelchair-friendly bedrooms on all floors. These rooms are designed with wide doorways, extra floor space for manoeuvring, and accessible bathrooms that include walk-in showers or lowered baths. Lifts provide access to all floors with braille buttons, and accessible toilets are available in public areas.
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Summary of reviews related to the 'Accessible' categoryLeonardo Hotel Exeter receives commendations for its accessibility features, catering effectively to guests with disabilities. The hotel provides accessible rooms, equipped with bathrooms specifically designed for the physically disabled, ensuring that all essential facilities are convenient to use. Guests appreciate the accessible showers and clean facilities. The location adds to its appeal, situated conveniently near a public car park that offers discounted rates for hotel guests, making parking both easy and affordable. The proximity to transport links and the city center enhances accessibility further. Moreover, this hotel is noted for its excellent accessible facilities and ground-floor rooms suited for those with mobility issues. Overall, Leonardo Hotel Exeter stands out for its thoughtful design and strategic location, which collectively provide a comfortable stay for disabled guests. Show more
