Leonardo Hotel Exeter

Exeter 50.72559300, -3.52209400 , Western Way (Show on Map)
8.3
Very Good


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Summary of reviewsThe Leonardo Hotel Exeter garners high praise for its strategic location on the edge of Exeter’s city center, providing easy access to major shopping streets, dining options and key attractions. Guests appreciate its proximity to parking facilities and transportation links, including services to the airport, making it a convenient choice for both leisure and business travelers. The hotel’s cleanliness and modernity stand out with rooms described as spacious, comfortable and well-equipped with amenities like air conditioning, coffee facilities and ironing boards.

Breakfast at the hotel receives acclaim for its variety and quality, featuring a wide range of options including gluten-free items. The buffet is well-organized and the service efficient, though some guests note that the food could occasionally be served hotter. Dinner experiences are more mixed; while many guests enjoy the welcoming atmosphere and delicious meals at the bar and restaurant, there are some criticisms regarding room service options, menu variety and price.

The staff at Leonardo Hotel Exeter are frequently commended for their friendliness, helpfulness and professionalism. They contribute significantly to a warm and welcoming atmosphere, enhancing the overall guest experience. The hotel also receives positive feedback for its fast and reliable free Wi-Fi, a crucial element for business travelers who also appreciate the meeting facilities and business center available on-site.

The hotel accommodates guests with disabilities effectively, offering accessible rooms and bathrooms and convenient parking options. Its proximity to transport links and the city center further enhances accessibility. Additionally, Leonardo Hotel Exeter meets four-star expectations with its well-maintained facilities, modern decor and overall quality of service. The beds in particular receive high marks for comfort, contributing to a restful stay.

While the hotel is sometimes perceived as more functional than luxurious, it is recognized for offering great value for money. Its fresh, modern design, combined with excellent cleanliness standards and a central location, makes it a smart choice for travelers visiting Exeter, whether for business, leisure or experiencing the vibrant nightlife.
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Categories
Family Friendly Hotel
This hotel offers modern amenities and comfortable accommodations suitable for families.

Business Hotel
This hotel offers seven fully equipped meeting rooms with high-tech features, including Wi-Fi, wired internet, AV equipment, and adjustable air-conditioning. It can accommodate up to 90 people and provides delegate packages with room hire, equipment, refreshments, and lunch options. The hotel is conveniently located near transport links.

Accessible Hotel
This hotel is fully accessible, offering wheelchair-friendly bedrooms on all floors. These rooms are designed with wide doorways, extra floor space for manoeuvring, and accessible bathrooms that include walk-in showers or lowered baths. Lifts provide access to all floors with braille buttons, and accessible toilets are available in public areas.

4-Star Hotel
This hotel provides comfortable and contemporary accommodations with a range of amenities. It is well-located for exploring Exeter and the surrounding area.

Hotel Taking Steps Towards Sustainability

Hotel near Nightlife Spots

Room Types
Standard Double Room (2 Adults) Stylish room with crisp white linens, a flat screen TV, and a large work space. The spacious bathrooms boast spa toiletries.

Standard Triple Room (3 Adults) Stylish room with crisp white linens, a flat screen TV, and a large work space. The spacious bathrooms boast spa toiletries.

Superior Triple Room Superior Room with free Wi-Fi, free ironing facilities, 10% off your restaurant bill, snacks in the room, and a free local newspaper.

Deluxe King Room The double room offers air conditioning, an electric kettle, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features a carpeted floor, heating, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.

Superior Double Room The double room provides air conditioning, an electric kettle, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 2 beds.

Standard Twin Room The twin room offers air conditioning, an electric kettle, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.

Two Interconnecting Family Rooms The unit has 1 bed.

Standard Double Room with Two Double Beds The unit offers 2 beds.

Guest Reviews
8.3
Very Good
Location
The Leonardo Hotel Exeter is highly praised for its exceptional location, making it a top choice for visitors to Exeter. Nestled on the edge of the city, the hotel is just a short 10-minute walk from the bustling city center and iconic cathedral. Its central position places guests within easy walking distance of the main shopping streets, dining options, bus station and key attractions, making it incredibly convenient for both leisure and business travelers.

Many reviewers highlight the proximity to parking facilities with a public car park situated just across the road, offering convenience for those traveling by car. The hotel's location also provides quick access to bus and coach stops, including services to the airport, enhancing its appeal for travelers.

Guests frequently mention the cleanliness and modernity of the hotel, along with its comfortable rooms and friendly staff. The combination of a strategic central location, easy accessibility to transportation and excellent hospitality make the Leonardo Hotel Exeter an ideal choice for exploring the vibrant city of Exeter.

Breakfast
The breakfast experience at Leonardo Hotel Exeter generally receives high praise from guests. The majority highlight the variety and quality of the offerings, emphasizing the generous selection catering to all tastes, including gluten-free options. Guests describe the breakfasts as excellent, delicious, fresh and well-presented with many appreciating the ample and well-organized buffet that features both hot and cold items.

The breakfast service is frequently noted as efficient with friendly and helpful staff ensuring a pleasant dining experience. Although some have mentioned that the breakfast could be more affordable, many guests find it worth the expense due to its quality and range.

However, there are occasional criticisms regarding the temperature of the food with some guests noting that items like porridge and the cooked English breakfast could be hotter. Despite these few negative points, the overall consensus is that Leonardo Hotel Exeter offers a satisfying and abundant breakfast, contributing positively to the guests’ overall stay.

Dinner
Leonardo Hotel Exeter offers a variety of dining options that have received mixed reviews from guests with many highlighting positive aspects. The hotel's bar and restaurant are described as welcoming and family-friendly, providing a good selection of food that many found to be top-notch, amazing and even fantastic. Guests frequently enjoyed delicious and varied evening meals, including burgers, ribs and pizza with some reporting their food as excellent and giving it high praise.

The staff, particularly the bar supervisor, were noted for being helpful and the restaurant service was consistently described as wonderful. Dinner at the hotel bar was often mentioned as an enjoyable experience with food being served until late.

On the downside, there were some criticisms regarding the limited room service options and the menu's lack of variety. Some guests experienced long waiting times and found the food to be ordinary or even terrible on occasion. The restaurant's small size and instances of running out of food also detracted from the dining experience for some visitors. Bar prices were considered steep by certain guests.

Despite these issues, many found the evening meals to be very good and appreciated the convenience of dining on-site. Overall, while there were some areas for improvement, the majority of guests seemed satisfied with the quality and enjoyment of their dining experiences at Leonardo Hotel Exeter.

Rooms
The rooms at the Leonardo Hotel Exeter receive overwhelmingly positive remarks from guests. Visitors consistently note the rooms as being clean, spacious and comfortable. The decor is modern and well-maintained with many rooms described as light, airy and welcoming. Comfort is a standout feature with clean and cozy beds that ensure a good night's sleep. The air conditioning and other amenities like coffee facilities, hairdryers and ironing boards contribute to the overall convenience and comfort.

Guests highlighted specific rooms like the executive suite for its exceptional comfort and the upgraded rooms for their spaciousness and quality. The location of the hotel, close to the city center, also adds to the convenience. For those on business or leisure trips, the hotel’s quiet rooms and easy online check-in process are appreciated.

However, there were occasional mentions of rooms being smaller than expected, especially for families and issues with noise between rooms and malfunctioning room keys. Some rooms were found to be on the warmer side and a few needed better soundproofing or maintenance work. Despite these minor drawbacks, the hotel's functional and clean rooms make it a smart choice for both short and extended stays.

Beds
The Leonardo Hotel Exeter has garnered positive feedback regarding the comfort and quality of its beds from numerous guests. The words "comfortable" and "comfy" are frequently used to describe the sleeping arrangements, indicating that the beds consistently meet guest expectations for comfort. Several reviews mention "super comfortable" beds with "fantastic pillows," highlighting a notable level of satisfaction with the sleeping experience.

Guests staying in family rooms appreciated the provision of multiple comfortable beds, ensuring everyone had a restful night. Many remarked on the well-sized beds with one guest noting a "huge comfy bed," suggesting ample space for a relaxing sleep.

The bedding is also praised for being "fresh," "clean," and "well-maintained," contributing to a positive overall impression. In addition to comfort, beds are described as "firm" but not too hard, striking a balance suitable for a range of preferences.

However, a few reviews did note that some beds were on the firmer side and one guest found the pillows "rock hard." Despite these minor critiques, the overwhelming consensus is that the beds are of excellent quality, contributing significantly to a pleasant stay.

Cleanliness
The reviews for Leonardo Hotel Exeter overwhelmingly highlight its impressive cleanliness. Guests frequently describe the rooms as clean, comfortable and modern. The bathrooms are especially noted for being spotless and well-maintained with many reviews mentioning the high standard of daily housekeeping. Visitors also appreciated the overall tidiness and fresh feeling of the hotel, including common areas that were impeccably kept. The hotel is portrayed as a well-maintained, clean and inviting place to stay with friendly and efficient staff contributing to the positive experience. There are occasional mentions of minor issues like stained carpets and a few maintenance concerns, but these are largely overshadowed by the general praise for cleanliness and comfort. The hotel’s central location in Exeter is often noted as an added advantage, making it a convenient and pleasant choice for travelers.

Staff
When it comes to the staff at Leonardo Hotel Exeter, the reviews speak volumes about their exceptional service. Guests consistently describe the staff as friendly, helpful and accommodating. Many highlight the warm and welcoming atmosphere created by the team with reception staff frequently receiving praise for their courteous and efficient service. Words such as brilliant, amazing, superb and outstanding are commonly used to describe their interactions with the hotel employees.

Impressions of the staff extend beyond just being pleasant—they are often noted to be cheerful, attentive and always ready to assist with any requests. The breakfast and bar staff also contribute to the positive experience, frequently mentioned as being particularly friendly and efficient.

Overall, the staff at Leonardo Hotel Exeter receive high marks for their professionalism, excellent service skills and the ability to make guests feel genuinely welcomed and valued during their stay. Whether it’s a quick check-in, assistance in ordering a taxi or any other needs, the staff consistently strive to exceed expectations and enhance the overall guest experience.

Wi-Fi
The Leonardo Hotel Exeter receives positive feedback for its high-quality and reliable wifi service. Guests appreciate the fast, free and reliable internet connection available throughout the hotel. Comments frequently highlight the good wifi signal and consistent performance, which ensures a smooth online experience. Visitors also mention the staff, describing them as welcoming, lovely and very helpful, contributing to an overall positive stay. While there were a few mentions of the Wi-Fi quality occasionally needing improvement, the majority of reviews commend the hotel for its excellent connectivity and service.

Nightlife
Leonardo Hotel Exeter boasts an excellent location for those interested in vibrant nightlife. Guests appreciate its central position, which is in close proximity to numerous local pubs, bars and restaurants. This makes it convenient for travelers looking to explore the local entertainment scene. Many have commented positively on the relaxing atmosphere of the hotel's own restaurant and bar, particularly enjoying it on Saturday nights. The hotel is also suitable for long-term stays, offering easy access to nightlife options and nearby attractions. However, some guests have noted that nightlife revelers can make the surroundings a bit noisy late at night. Overall, the hotel is a good choice for nightlife enthusiasts, despite occasional staffing shortages that may require a bit of patience.

4 Star
The Leonardo Hotel Exeter consistently meets four-star expectations with guests praising its facilities, decor and service aligning well with its rating. The hotel exudes a European-style grand feel, making it suitable for a four-star establishment. It offers great value for money, a perfect location for visits to the nearby university and excellent, friendly service. The rooms are clean, quiet and comfortable, reflecting modern amenities and fast Wi-Fi. Breakfast is frequently highlighted as a strong point, along with the friendly staff and manned reception desk.

While some reviews noted areas for improvement, such as outdated bathrooms and a need for enhanced guest amenities like high-quality tea and coffee or towel robes, overall satisfaction remains high. The central location, great bar and clean, modern rooms are significant pluses. Business travelers find it a good option due to its convenience and overall quality. The hotel also provides a reasonable discount for car parking, adding to its appeal for those driving into the city. Despite a few critiques, the Leonardo Hotel Exeter reliably delivers a four-star experience.

Business
Leonardo Hotel Exeter is well-suited for business travelers, providing efficient services and ample business facilities. The hotel is ideally located, making it convenient for short stays or long-term visits. Guests appreciate the spacious and comfortable rooms, complete with nice, comfy beds and commend the friendly staff for their fantastic service. Meeting facilities and a business center are available, ensuring a productive stay for business guests. The restaurant and bar area may be small, but they offer reasonable options for dining. Additionally, the hotel offers good internet access, further enhancing its appeal for business travelers.

Accessible
Leonardo Hotel Exeter receives commendations for its accessibility features, catering effectively to guests with disabilities. The hotel provides accessible rooms, equipped with bathrooms specifically designed for the physically disabled, ensuring that all essential facilities are convenient to use. Guests appreciate the accessible showers and clean facilities. The location adds to its appeal, situated conveniently near a public car park that offers discounted rates for hotel guests, making parking both easy and affordable. The proximity to transport links and the city center enhances accessibility further. Moreover, this hotel is noted for its excellent accessible facilities and ground-floor rooms suited for those with mobility issues. Overall, Leonardo Hotel Exeter stands out for its thoughtful design and strategic location, which collectively provide a comfortable stay for disabled guests.

Luxury
Leonardo Hotel Exeter presents a fresh and modern experience, boasting newly refurbished and impeccably clean facilities. The accommodations are positioned as luxurious, highlighted by exclusive executive rooms and four-star hotel amenities that emphasize expensive detail. Despite the higher-end features, many find the hotel to offer great value for money. The overall perception leans towards a very clean and well-maintained environment, although not every guest may categorize it as luxury.


No, Leonardo Hotel Exeter doesn't have any pool.

No, a spa isn't available at Leonardo Hotel Exeter.

No, Leonardo Hotel Exeter doesn't allow dogs.

No, parking facilities aren't available at Leonardo Hotel Exeter.

No, Leonardo Hotel Exeter doesn't have a gym.

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