Toby Carvery Exeter M5 J30 by Innkeeper's Collection
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Summary of reviewsToby Carvery Exeter M5 J30 by Innkeeper's Collection is highly valued by travelers for its convenient location near major roads and transportation hubs, making it a suitable choice for those traveling to and from Exeter, Cornwall, Plymouth and other destinations. The hotel also benefits from proximity to attractions like Exeter Rugby Ground, Westpoint Exhibition Centre and Exeter University, as well as nearby shopping and dining options. Public transportation options and ample on-site parking further enhance the overall convenience and appeal.
The breakfast receives mostly positive reviews for its good value, variety and quality with many guests praising the full English breakfast and the buffet's accessibility. However, it can get busy, sometimes leading to delays and a limited selection in cereals and fresh fruits. Dinner at the on-site Toby Carvery is popular for its quality, value and variety with friendly and efficient staff contributing to a pleasant dining experience, despite occasional issues with food quality and presentation.
The rooms are frequently praised for their cleanliness and comfort. Guests appreciate the cleanliness of both rooms and bathrooms and note the pleasant decor and modern look. While some rooms are considered spacious, others are seen as small and there's a recurring issue with the lack of air conditioning. Noise from adjacent rooms and external areas is also a concern for some guests.
Cleanliness overall receives mixed reviews but leans positively with most guests finding the rooms and bathrooms spotless and well-maintained. However, common areas like corridors sometimes fall short of these standards. The staff at the hotel are consistently praised for their friendliness, helpfulness and professionalism, enhancing the overall guest experience despite occasional negative interactions.
The free WiFi available is appreciated but often criticized for its inconsistency and slow speeds. On-site parking is ample and easy to use, adding to the hotel's convenience for guests traveling by car. Families find the hotel accommodating with spacious rooms and a quiet atmosphere, although there are minor issues with room configurations and noise.
Finally, the beds are generally comfortable and contribute to a good night's sleep, although opinions on their firmness vary. The overall experience at Toby Carvery Exeter M5 J30 by Innkeeper’s Collection aligns well with its three-star rating, providing good value for money, essential amenities and friendly service, despite some areas needing refurbishment and minor improvements.
Categories
The breakfast receives mostly positive reviews for its good value, variety and quality with many guests praising the full English breakfast and the buffet's accessibility. However, it can get busy, sometimes leading to delays and a limited selection in cereals and fresh fruits. Dinner at the on-site Toby Carvery is popular for its quality, value and variety with friendly and efficient staff contributing to a pleasant dining experience, despite occasional issues with food quality and presentation.
The rooms are frequently praised for their cleanliness and comfort. Guests appreciate the cleanliness of both rooms and bathrooms and note the pleasant decor and modern look. While some rooms are considered spacious, others are seen as small and there's a recurring issue with the lack of air conditioning. Noise from adjacent rooms and external areas is also a concern for some guests.
Cleanliness overall receives mixed reviews but leans positively with most guests finding the rooms and bathrooms spotless and well-maintained. However, common areas like corridors sometimes fall short of these standards. The staff at the hotel are consistently praised for their friendliness, helpfulness and professionalism, enhancing the overall guest experience despite occasional negative interactions.
The free WiFi available is appreciated but often criticized for its inconsistency and slow speeds. On-site parking is ample and easy to use, adding to the hotel's convenience for guests traveling by car. Families find the hotel accommodating with spacious rooms and a quiet atmosphere, although there are minor issues with room configurations and noise.
Finally, the beds are generally comfortable and contribute to a good night's sleep, although opinions on their firmness vary. The overall experience at Toby Carvery Exeter M5 J30 by Innkeeper’s Collection aligns well with its three-star rating, providing good value for money, essential amenities and friendly service, despite some areas needing refurbishment and minor improvements.
Family Friendly Hotel
The hotel is situated near the M5, offering convenient access for families traveling by car. The presence of a Toby Carvery provides a family-friendly dining option on-site.
Hotel with Parking
This hotel offers parking. Its location and parking make it easy for guests to access Exeter's attractions.
3-Star Hotel
Located near the M5 motorway, this Innkeeper's Collection hotel provides convenient accommodation for travelers. The on-site Toby Carvery offers dining options, making it a practical choice for those on the move.
Accessible Hotel
Guest Reviews
The 'Toby Carvery Exeter M5 J30 by Innkeeper's Collection' boasts a convenient and strategic location that appeals to a wide range of travelers. Being situated close to the M5 motorway, it provides easy access for those traveling to Exeter and beyond, including destinations like Cornwall, Plymouth and the Devon coast. Guests have found it extremely practical for breaking up long journeys, especially with its proximity to key transportation hubs like Exeter Airport and the nearby coach and train stations.
The hotel's location also serves well for those visiting for specific events or purposes. It is conveniently close to the Exeter Rugby Ground, Westpoint Exhibition Centre and Exeter University, making it an ideal choice for sports fans, event attendees and students alike. Guests also appreciated the free on-site parking, which adds to the overall convenience.
Public transportation options are also a plus with bus stops right outside the hotel providing easy connectivity to Exeter city center and various local attractions. There's also a range of shopping and dining options nearby, including Ikea, Tesco and Costa, as well as the Toby Carvery itself attached to the hotel, allowing guests easy access to meals without having to venture far.
Reviewers note the ease of finding the hotel, helped by its prominent position near major roads, although a few did mention minor difficulties with navigation. Nonetheless, the hotel's strategic location combined with its amenities like ample parking, good breakfast and comfortable rooms make it a well-regarded stopover or base for various travel needs.
At Toby Carvery Exeter M5 J30 by Innkeeper's Collection, breakfast generally receives positive remarks for its value, variety and quality. Many guests appreciate the reasonably priced full English breakfast, often mentioning its great taste and the ample portions available. The buffet style is particularly noted for its accessibility with unlimited options being a popular aspect.
The breakfast offerings include freshly cooked items that are kept warm and guests highlight the friendly staff who contribute to a pleasant dining experience. The availability of hot drinks, including unlimited tea and coffee, adds to the overall enjoyment. Guests often find the breakfast to be delicious and plentiful, providing a hearty start to the day.
However, the experience is not without its drawbacks. Some reviews point out that the breakfast area can become very busy, leading to long queues and occasional delays in food replenishment. There are also consistent mentions of a limited selection, particularly a lack of cereals, fresh fruit and continental options, which leaves some guests wanting more variety. A few comments criticize the quality of certain items, like lukewarm food or undercooked mushrooms and note insufficient staff presence during peak times.
Despite these occasional issues, the general consensus remains that the breakfast at Toby Carvery offers good value for money with many guests commending both the quality and the service.
Toby Carvery Exeter M5 J30 by Innkeeper's Collection offers guests a dining experience that predominantly features positive reviews. The food and service are widely praised with numerous mentions of great meals at the on-site restaurant. The carvery is often highlighted for its good quality, value and plentiful options. Breakfast also receives commendations for being lovely and varied. Guests found the evening meals tasty and appreciated the convenience of having the carvery adjacent to the hotel.
Many reviews underscore the friendliness and efficiency of the restaurant staff, contributing to an enjoyable dining experience. The value for money is frequently noted, especially for the carvery and breakfast, making it an appealing choice for travelers.
However, not all feedback is glowing. There are mixed opinions about the food quality with some diners finding certain dishes undercooked, overcooked or lacking in variety. The restaurant can get very busy in the evenings, sometimes leading to slower service and limited food availability. Additionally, the presentation of the restaurant and cleanliness of menus and tables have room for improvement.
Overall, while there are areas needing attention, Toby Carvery Exeter M5 J30 remains a popular choice for those seeking hearty meals and convenient dining during their stay.
The rooms at Toby Carvery Exeter M5 J30 by Innkeeper’s Collection are widely appreciated for their cleanliness and comfort. Many guests found the rooms to be spacious, well-equipped and reasonably comfortable, often highlighting the modern look and pleasant decor. The bathrooms, in particular, received positive remarks for being clean and well-maintained with mentions of nice showers.
However, some guests noted that the rooms were dated and could use refurbishing with mentions of slight odours and general wear and tear. The size of the rooms varied with some guests finding them spacious while others noted they were small and compact. The lack of air conditioning was a recurring issue, as several rooms were described as uncomfortably hot. Additionally, noise from adjacent rooms, hallways and external areas was a concern for some visitors.
Despite these criticisms, the overall sentiment is that the rooms provide good value for short stays, especially considering their cleanliness and basic but adequate facilities. The staff's responsiveness to issues like room temperature and noise, when raised, was generally prompt and helpful. For the price, most guests found their stay satisfactory, appreciating the fundamental comfort and cleanliness the rooms offered.
The beds at Toby Carvery Exeter M5 J30 by Innkeeper's Collection generally receive positive feedback from guests. Described as big, comfy and spacious, the beds contribute significantly to a comfortable stay. Many reviewers highlighted the beds' size and the quality of the mattresses, often describing them as the best they've ever slept in. Visitors frequently mention the beds being very comfortable with decent pillows and plush bedding. Rooms were noted to be clean and cosy, further enhancing the sleep experience.
However, while the majority found the beds to be pleasant, some guests encountered issues such as beds being too hard or having dips in the middle. Occasional complaints about lumpy pillows and mattresses or beds being awkwardly configured, suggest that experiences may vary. Despite some mixed reviews, the consensus leans towards a restful and comfortable sleep in well-maintained and spacious accommodations.
Toby Carvery Exeter M5 J30 by Innkeeper's Collection has garnered mixed reviews regarding its cleanliness with the majority reflecting positively. Guests frequently mention that the rooms are very clean, tidy and comfortable, often describing them as spotlessly clean and well-presented. The bathrooms also receive high praise for their cleanliness. Fresh towels and linen are consistently appreciated, contributing to the overall welcoming atmosphere. The hotel’s cleaning staff is highlighted as pleasant and efficient, ensuring rooms are maintained at a high standard each day upon request.
However, some reviews note areas in need of improvement. Issues such as stained carpets, musty smells and occasional neglect of cleaning in specific areas like corridors and common spaces were observed. A few guests pointed out specific instances of oversight, including unclean bathrooms, unpleasant odors and visible dust. Despite these occasional lapses, the consensus remains that the rooms themselves are generally clean and comfortable.
Commonly shared positive experiences include a seamless check-in, friendly staff and a good location coupled with competitive value. Negatives largely pertain to the hotel's dated infrastructure, indicating it may benefit from some updates and more consistent attention to cleanliness in shared areas.
Overall, the clean and comfortable nature of the rooms at Toby Carvery Exeter M5 J30 by Innkeeper's Collection stands out, making it a reassuring choice for guests prioritizing cleanliness during their stay.
The staff at Toby Carvery Exeter M5 J30 by Innkeeper's Collection receive consistently high praise for their friendliness and helpfulness. Many guests highlight the exceptional politeness and professionalism across different roles, including reception, housekeeping and bar service. Efficient and smooth check-ins are frequently mentioned, accompanied by smiles and positive attitudes from the staff. Guests have noted that the staff are obliging, courteous and consistently go out of their way to accommodate needs. The housekeeping team is specifically commended for their welcoming nature and exceptional service. Additionally, several guests appreciate the staff's tireless efforts and hard work, particularly in trying to meet customer demands.
However, there are occasional comments indicating that some interactions were less than ideal with a few guests mentioning unwelcoming or rude behavior from certain staff members. There are also remarks about the reception not being manned at all times and some instances where the restaurant staff were unhelpful. Despite these isolated incidents, the overwhelming majority of reviews reflect positively on the staff, painting a picture of a dedicated and amicable team that enhances the overall experience for guests.
The WiFi experience at Toby Carvery Exeter M5 J30 by Innkeeper's Collection appears to have mixed reviews. On the positive side, guests appreciate that the hotel offers free WiFi, which some noted was stable in their rooms and without interruptions. However, numerous reviews indicate that the WiFi quality can be inconsistent and often weak. Several guests mentioned difficulties such as unstable connections, intermittent access and very slow speeds, making it challenging to use VPNs or watch films without buffering. Additionally, some experienced complete loss of connection in both the hotel and the restaurant and a few pointed out the necessity of signing up for a daily O2 service. Overall, while free WiFi is available, the quality and reliability seem to be areas needing improvement.
Toby Carvery Exeter M5 J30 by Innkeeper's Collection offers guests a commendable parking experience, contributing to its appeal as a convenient place to stay. The hotel provides free onsite parking, which is frequently praised for being ample and plentiful. Many guests noted the ease of parking, highlighting the large, spacious car park that caters well to both regular and larger vehicles. The abundance of parking spaces ensures that finding a spot is rarely an issue. Despite some comments regarding minor issues like potholes and narrow spaces in certain areas, the overall feedback suggests that the parking facilities are more than adequate for guests' needs, making this hotel a practical choice for those traveling by car.
Toby Carvery Exeter M5 J30 by Innkeeper's Collection offers a family-friendly environment with spacious rooms that comfortably cater to families. Visitors commend the ample, accessible parking and the convenient location, making it ideal for those visiting family in the area. The establishment boasts a quiet atmosphere, despite being a budget-friendly option. Families appreciate the welcoming ambiance and accommodating staff who quickly address any issues, ensuring a pleasant stay.
The rooms vary in suitability with some guests finding the family rooms spacious and well-suited for a night or a week-long stay, while others noted specific drawbacks, such as uncomfortable sofa beds for children and uncarpeted floors leading to minor accidents. Despite these concerns, the overall sentiment remains positive with many planning return visits, particularly around festive seasons. The on-site family pub adds to the appeal, offering a space for evening meals and socializing while adhering to the venue's guidelines.
Although there are minor issues like noise from children and occasional dissatisfaction with room size, Toby Carvery Exeter M5 J30 remains a popular choice for families seeking comfort and convenience during their travels.
Toby Carvery Exeter M5 J30 by Innkeeper's Collection offers accommodation that aligns well with its three-star rating, providing good value for money. The hotel is centrally located and the property's facilities and services are deemed adequate for a comfortable overnight stay. Guests appreciate the friendly and helpful staff who contribute positively to the experience.
Rooms are described as basic but equipped with essential amenities such as a TV and coffee facilities. While some reviews note that the rooms and overall property appear tired and dated, others highlight that this is acceptable considering the low cost. Dim lighting in the bedrooms and small showers are mentioned, but these factors generally do not detract significantly from the overall value.
The breakfast options provided are decent for a three-star establishment with a budget-friendly buffet available. Noise from corridors and other minor inconveniences like the occasional unpleasant smell from toilets were noted, yet these instances were not overwhelmingly problematic for most visitors.
Overall, the hotel represents good value for money for budget-conscious travelers, especially when compared to other similar accommodations in the area. The establishment meets basic expectations, making it a suitable choice for those seeking a modest, cost-effective stay.
The accessibility of Toby Carvery Exeter M5 J30 by Innkeeper's Collection receives praise from many guests with disabilities. The hotel offers ground floor rooms equipped with necessary facilities, including wet rooms and wide corridors, which ensure ease of movement. Many guests highlighted the easy, level access and availability of wheelchair ramps, making the rooms and public areas accessible for those with mobility issues. The generously large rooms, including those specifically designed for disabled use, contribute to a comfortable stay, as do features like disabled parking and an accessible location near key amenities.
Despite a few downsides, such as occasional noise from rooms situated near entry points and minor inconveniences like the lack of reception staff at times, the overall consensus is that the hotel sufficiently meets the needs of guests requiring accessibility. This makes Toby Carvery Exeter M5 J30 a favorable choice for travelers with mobility challenges.
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Location
The hotel's location also serves well for those visiting for specific events or purposes. It is conveniently close to the Exeter Rugby Ground, Westpoint Exhibition Centre and Exeter University, making it an ideal choice for sports fans, event attendees and students alike. Guests also appreciated the free on-site parking, which adds to the overall convenience.
Public transportation options are also a plus with bus stops right outside the hotel providing easy connectivity to Exeter city center and various local attractions. There's also a range of shopping and dining options nearby, including Ikea, Tesco and Costa, as well as the Toby Carvery itself attached to the hotel, allowing guests easy access to meals without having to venture far.
Reviewers note the ease of finding the hotel, helped by its prominent position near major roads, although a few did mention minor difficulties with navigation. Nonetheless, the hotel's strategic location combined with its amenities like ample parking, good breakfast and comfortable rooms make it a well-regarded stopover or base for various travel needs.
Breakfast
The breakfast offerings include freshly cooked items that are kept warm and guests highlight the friendly staff who contribute to a pleasant dining experience. The availability of hot drinks, including unlimited tea and coffee, adds to the overall enjoyment. Guests often find the breakfast to be delicious and plentiful, providing a hearty start to the day.
However, the experience is not without its drawbacks. Some reviews point out that the breakfast area can become very busy, leading to long queues and occasional delays in food replenishment. There are also consistent mentions of a limited selection, particularly a lack of cereals, fresh fruit and continental options, which leaves some guests wanting more variety. A few comments criticize the quality of certain items, like lukewarm food or undercooked mushrooms and note insufficient staff presence during peak times.
Despite these occasional issues, the general consensus remains that the breakfast at Toby Carvery offers good value for money with many guests commending both the quality and the service.
Dinner
Many reviews underscore the friendliness and efficiency of the restaurant staff, contributing to an enjoyable dining experience. The value for money is frequently noted, especially for the carvery and breakfast, making it an appealing choice for travelers.
However, not all feedback is glowing. There are mixed opinions about the food quality with some diners finding certain dishes undercooked, overcooked or lacking in variety. The restaurant can get very busy in the evenings, sometimes leading to slower service and limited food availability. Additionally, the presentation of the restaurant and cleanliness of menus and tables have room for improvement.
Overall, while there are areas needing attention, Toby Carvery Exeter M5 J30 remains a popular choice for those seeking hearty meals and convenient dining during their stay.
Rooms
However, some guests noted that the rooms were dated and could use refurbishing with mentions of slight odours and general wear and tear. The size of the rooms varied with some guests finding them spacious while others noted they were small and compact. The lack of air conditioning was a recurring issue, as several rooms were described as uncomfortably hot. Additionally, noise from adjacent rooms, hallways and external areas was a concern for some visitors.
Despite these criticisms, the overall sentiment is that the rooms provide good value for short stays, especially considering their cleanliness and basic but adequate facilities. The staff's responsiveness to issues like room temperature and noise, when raised, was generally prompt and helpful. For the price, most guests found their stay satisfactory, appreciating the fundamental comfort and cleanliness the rooms offered.
Beds
However, while the majority found the beds to be pleasant, some guests encountered issues such as beds being too hard or having dips in the middle. Occasional complaints about lumpy pillows and mattresses or beds being awkwardly configured, suggest that experiences may vary. Despite some mixed reviews, the consensus leans towards a restful and comfortable sleep in well-maintained and spacious accommodations.
Cleanliness
However, some reviews note areas in need of improvement. Issues such as stained carpets, musty smells and occasional neglect of cleaning in specific areas like corridors and common spaces were observed. A few guests pointed out specific instances of oversight, including unclean bathrooms, unpleasant odors and visible dust. Despite these occasional lapses, the consensus remains that the rooms themselves are generally clean and comfortable.
Commonly shared positive experiences include a seamless check-in, friendly staff and a good location coupled with competitive value. Negatives largely pertain to the hotel's dated infrastructure, indicating it may benefit from some updates and more consistent attention to cleanliness in shared areas.
Overall, the clean and comfortable nature of the rooms at Toby Carvery Exeter M5 J30 by Innkeeper's Collection stands out, making it a reassuring choice for guests prioritizing cleanliness during their stay.
Staff
However, there are occasional comments indicating that some interactions were less than ideal with a few guests mentioning unwelcoming or rude behavior from certain staff members. There are also remarks about the reception not being manned at all times and some instances where the restaurant staff were unhelpful. Despite these isolated incidents, the overwhelming majority of reviews reflect positively on the staff, painting a picture of a dedicated and amicable team that enhances the overall experience for guests.
Wi-Fi
Parking
Family
The rooms vary in suitability with some guests finding the family rooms spacious and well-suited for a night or a week-long stay, while others noted specific drawbacks, such as uncomfortable sofa beds for children and uncarpeted floors leading to minor accidents. Despite these concerns, the overall sentiment remains positive with many planning return visits, particularly around festive seasons. The on-site family pub adds to the appeal, offering a space for evening meals and socializing while adhering to the venue's guidelines.
Although there are minor issues like noise from children and occasional dissatisfaction with room size, Toby Carvery Exeter M5 J30 remains a popular choice for families seeking comfort and convenience during their travels.
3 Star
Rooms are described as basic but equipped with essential amenities such as a TV and coffee facilities. While some reviews note that the rooms and overall property appear tired and dated, others highlight that this is acceptable considering the low cost. Dim lighting in the bedrooms and small showers are mentioned, but these factors generally do not detract significantly from the overall value.
The breakfast options provided are decent for a three-star establishment with a budget-friendly buffet available. Noise from corridors and other minor inconveniences like the occasional unpleasant smell from toilets were noted, yet these instances were not overwhelmingly problematic for most visitors.
Overall, the hotel represents good value for money for budget-conscious travelers, especially when compared to other similar accommodations in the area. The establishment meets basic expectations, making it a suitable choice for those seeking a modest, cost-effective stay.
Accessible
Despite a few downsides, such as occasional noise from rooms situated near entry points and minor inconveniences like the lack of reception staff at times, the overall consensus is that the hotel sufficiently meets the needs of guests requiring accessibility. This makes Toby Carvery Exeter M5 J30 a favorable choice for travelers with mobility challenges.
No, Toby Carvery Exeter M5 J30 by Innkeeper's Collection doesn't have any pool.
No, a spa isn't available at Toby Carvery Exeter M5 J30 by Innkeeper's Collection.
No, Toby Carvery Exeter M5 J30 by Innkeeper's Collection doesn't allow dogs.
Yes, parking facilities are available at Toby Carvery Exeter M5 J30 by Innkeeper's Collection.
No, Toby Carvery Exeter M5 J30 by Innkeeper's Collection doesn't have a gym.
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