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Summary of reviewsHyatt Place Portland Downtown - Old Port Square is highly praised for its exceptional location in the heart of Portland’s historic Old Port district, offering guests easy access to the city’s top attractions, restaurants, shops, and waterfront. Guests frequently commend the spacious, clean rooms and the friendly, professional staff who contribute to a welcoming atmosphere. The hotel's complimentary breakfast stands out as a highlight, with a variety of quality options appreciated by many, although some mention minor areas for improvement such as coffee quality and dietary options.
The rooms are noted for their cleanliness, modern decor, and impressive views, providing a comfortable and quiet retreat for visitors. Families find the accommodations suitable, especially with the added convenience of pet-friendly policies and a small pool that delights children despite its size limitations.
The staff is consistently recognized for their warmth and eagerness to assist, enhancing guests’ experiences with local suggestions and efficient service. Parking, though considered costly, is positively reviewed for its convenience and the excellent service of the valet team.
While the hotel maintains a three-star rating, reflecting its service and amenities, its prime location and accommodating environment offer an appealing choice for both families and individuals looking to enjoy Portland’s vibrant atmosphere. Despite a few noted drawbacks in certain amenities like the pool and parking cost, the overall guest experience remains positive, making Hyatt Place Portland Downtown – Old Port Square a desirable destination for a pleasant stay in Maine.
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