Hampton Inn Portland Downtown Waterfront
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Summary of reviewsThe Hampton Inn Portland Downtown Waterfront is highly favored for its prime location in the heart of Portland, Maine. Guests appreciate its proximity to the Old Port, key city attractions, numerous restaurants, shops, the harbor area and entertainment options, allowing for easy exploration on foot. The hotel's central yet peaceful location, combined with friendly staff and clean, comfortable rooms, creates a welcoming atmosphere for guests wanting to experience the vibrant city.
The complimentary breakfast receives commendation for its variety and quality, highlighted by fresh fruit, waffles and rotating egg options. Guests also value the 24/7 availability of tea and coffee in the lobby, while the build-your-own waffle station stands out as a notable favorite. Despite some occasional criticisms of simplicity and quality, the breakfast is generally considered a good addition to the hotel's offerings.
Rooms at the Hampton Inn are praised for their spaciousness, modern decor and cleanliness, ensuring a comfortable stay. Visitors often mention the large, well-equipped bathrooms and the comfort of the beds. Some reviews note minor noise issues and isolated complaints about outdated decor, but these do not overshadow the overall positive impression of room quality.
Cleanliness is a standout feature at this hotel with guests consistently noting the immaculate condition of rooms and common areas. Daily housekeeping helps maintain a fresh and welcoming environment, meeting high standards of hygiene.
The staff is frequently cited for their friendliness, professionalism and helpfulness. The front desk and valet service, in particular, receive high marks for their courteousness and efficiency, contributing to a positive guest experience despite some minor instances of rudeness or inattentiveness.
Guests find the free wifi at the hotel to be generally excellent with fast and reliable performance that meets their needs effectively. Although there are occasional challenges with login processes and speed, the overall feedback on wifi service is positive.
The gym, while on the smaller side, is regarded as clean, well-equipped and sufficient for guests' fitness needs. Similarly, the indoor pool is appreciated by families, particularly children, for its cleanliness and comfortable temperature, despite some mentions of it being too cold at times.
Parking at the Hampton Inn, mainly through valet service, is convenient and secure, though considered pricey by some guests. The professionalism and friendliness of the valet staff are noted positives, even if the cost is seen as a downside.
Families find the hotel to be a solid choice, particularly appreciating the pool as a key attraction for children. While there are occasional comments about room layout and bathroom conditions, the overall experience for families is generally positive.
Guests eager to enjoy Portland's nightlife benefit from the hotel's location near bars, restaurants and entertainment options. The comfortable and spacious beds contribute to a restful sleep, despite some preferences for mattress firmness differing among guests.
Offering a reliable three-star experience, the Hampton Inn provides practical and well-received amenities suited to both leisure and business travelers. Accessibility features are a plus for guests with disabilities, ensuring a comfortable stay. Overall, the Hampton Inn Portland Downtown Waterfront delivers a dependable and enjoyable lodging experience in Portland, Maine.
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The complimentary breakfast receives commendation for its variety and quality, highlighted by fresh fruit, waffles and rotating egg options. Guests also value the 24/7 availability of tea and coffee in the lobby, while the build-your-own waffle station stands out as a notable favorite. Despite some occasional criticisms of simplicity and quality, the breakfast is generally considered a good addition to the hotel's offerings.
Rooms at the Hampton Inn are praised for their spaciousness, modern decor and cleanliness, ensuring a comfortable stay. Visitors often mention the large, well-equipped bathrooms and the comfort of the beds. Some reviews note minor noise issues and isolated complaints about outdated decor, but these do not overshadow the overall positive impression of room quality.
Cleanliness is a standout feature at this hotel with guests consistently noting the immaculate condition of rooms and common areas. Daily housekeeping helps maintain a fresh and welcoming environment, meeting high standards of hygiene.
The staff is frequently cited for their friendliness, professionalism and helpfulness. The front desk and valet service, in particular, receive high marks for their courteousness and efficiency, contributing to a positive guest experience despite some minor instances of rudeness or inattentiveness.
Guests find the free wifi at the hotel to be generally excellent with fast and reliable performance that meets their needs effectively. Although there are occasional challenges with login processes and speed, the overall feedback on wifi service is positive.
The gym, while on the smaller side, is regarded as clean, well-equipped and sufficient for guests' fitness needs. Similarly, the indoor pool is appreciated by families, particularly children, for its cleanliness and comfortable temperature, despite some mentions of it being too cold at times.
Parking at the Hampton Inn, mainly through valet service, is convenient and secure, though considered pricey by some guests. The professionalism and friendliness of the valet staff are noted positives, even if the cost is seen as a downside.
Families find the hotel to be a solid choice, particularly appreciating the pool as a key attraction for children. While there are occasional comments about room layout and bathroom conditions, the overall experience for families is generally positive.
Guests eager to enjoy Portland's nightlife benefit from the hotel's location near bars, restaurants and entertainment options. The comfortable and spacious beds contribute to a restful sleep, despite some preferences for mattress firmness differing among guests.
Offering a reliable three-star experience, the Hampton Inn provides practical and well-received amenities suited to both leisure and business travelers. Accessibility features are a plus for guests with disabilities, ensuring a comfortable stay. Overall, the Hampton Inn Portland Downtown Waterfront delivers a dependable and enjoyable lodging experience in Portland, Maine.
Hotel near Ski Resorts
While located in downtown Portland, this hotel offers convenient access to major routes leading to ski areas like Shawnee Peak and Sunday River. It's a good option for those wanting to combine city amenities with access to winter sports.
Hotel Taking Steps Towards Sustainability
As a Hampton Inn property, it implements water-efficient fixtures and energy-efficient appliances. The hotel utilizes timed lighting and practices paper-free billing and documentation. It has an extensive recycling program, encourages the use of recycled products, and offers in-room recycling and linen re-use programs.
Hotel for Honeymoon
Hampton Inn Portland Downtown Waterfront provides reliable accommodations with a great location. Its comfortable rooms and proximity to the waterfront make it suitable for a convenient and enjoyable honeymoon.
Family Friendly Hotel
Located in the downtown area, this hotel provides easy access to family-friendly attractions. It includes free hot breakfast and comfortable rooms suitable for families.
Hotel near Nightlife Spots
Nestled in the Old Port District, it is steps from the waterfront with many dining options nearby. The hotel is within walking distance to many restaurants, cafes, and bars.
Business Hotel
The Hampton Inn provides business-friendly amenities and is located in the downtown waterfront area, offering convenience and accessibility.
Hotel with Parking
This hotel provides parking and is located in the downtown waterfront area. It offers free breakfast and comfortable accommodations.
Accessible Hotel
This hotel is wheelchair accessible and offers accessible rooms with auditory guidance, bathroom emergency cords, and toilets with grab rails. It also provides accessible parking, closed-captioned TVs, and telephone accessibility kits.
Hotel with Gym
Provides a fitness center for guests to exercise during their stay. The hotel's location near the waterfront allows for easy access to walking and jogging paths.
3-Star Hotel
This hotel offers a standard three-star experience with practical accommodations. It is a useful and convenient option without the luxury elements of higher-rated hotels, providing essential amenities for a comfortable stay.
Hotel with Indoor Pool
This Hampton Inn location includes an indoor pool, offering guests a standard and reliable swimming facility in the downtown waterfront district.
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Heated Pool
Guest Reviews
Situated in the heart of Portland, the Hampton Inn Portland Downtown Waterfront is lauded for its exceptional location. This hotel offers guests a prime spot conveniently close to the Old Port, making it easy to explore the vibrant waterfront, shops and numerous restaurants on foot. Visitors appreciate the hotel's proximity to key city attractions, ensuring that everything from the Merrill Auditorium to the ferry docks is just a short walk away. The property is perfectly positioned for those wanting to enjoy the beautiful harbor area and downtown with minimal effort. Reviewers highlight the seamless navigation throughout the city, stating that it's possible to visit most places without needing to drive. The hotel's central location not only provides easy access to the bustling dining and shopping scene but also ensures a peaceful retreat after a day of exploring. Overall, the Hampton Inn’s excellent location, complemented by friendly staff and clean, comfortable rooms, makes it a favored choice for those looking to fully experience the charm of Portland, Maine.
The breakfast experience at Hampton Inn Portland Downtown Waterfront receives mixed reviews from guests, but the majority of comments lean positively. Many guests appreciate the fantastic, complimentary breakfast, often describing it as awesome, great and excellent. The breakfast is noted for being very good with varied and tasty options that include fresh fruit, fresh waffles and a rotating egg option daily. Guests have specifically highlighted the deliciousness and richness of the breakfast along with the ample and fresh offerings.
Despite the majority of positive feedback, some guests have expressed dissatisfaction, citing issues such as limited choices, simplicity in the breakfast buffet and occasional poor quality. However, these negative remarks are overshadowed by frequent commendations of the breakfast being convenient, plentiful and of great American standards.
The inclusion of complimentary tea and coffee available 24/7 in the lobby adds to the overall positive breakfast experience. The build-your-own waffle station is a notable favorite among guests. While there were mentions of the breakfast being standard and at times mediocre, many guests felt that it was a good value add for the hotel's amenities.
The rooms at the Hampton Inn Portland Downtown Waterfront consistently receive praise for their spaciousness and cleanliness. Guests appreciate the large, modern rooms that are well-kept and nicely furnished. Comfort is a common theme; beds are described as roomy and comfortable, ensuring a good night's sleep. Many reviews highlight the rooms' excellent size with some mentioning impressive views and good amenities, such as large TVs and access to plenty of towels.
The bathrooms are also noted for their size with some guests mentioning that they found them to be larger than expected. While most guests find the rooms to be clean and fresh, there have been occasional remarks about noise from the hallways or neighboring rooms. Despite some isolated complaints about outdated decor or minor cleanliness issues at check-in, the overall feedback about room conditions remains very positive.
Guests also commend the hotel's advantageous location, which is ideal for exploring the downtown area. Occasionally, the views from the rooms do not meet expectations, but the comfort and quality of the rooms generally leave a favorable impression. Overall, the spacious, clean and comfortable rooms at Hampton Inn Portland Downtown Waterfront contribute to a satisfying stay for most visitors.
The beds at the Hampton Inn Portland Downtown Waterfront have received a largely positive reception from guests. Many reviewers highlight the comfortable and spacious nature of the beds, noting that they are often equipped with quality pillows that add to the overall comfort. Cleanliness is another consistent theme with numerous mentions of the beds and rooms being well-maintained and comfortable. There are frequent references to the beds being soft and firm but in a good way, signifying a balanced level of comfort that suits various preferences.
However, a few guests did find issues with the bedding, such as the absence of a top sheet, the size of the pillows and occasional discomfort, especially for those taller than 6 feet. Some found the mattresses to be too firm or, in some cases, too soft, suggesting a variation in personal preferences. Despite these few negative comments, the general consensus confirms that guests can expect a restful and comfortable sleeping experience during their stay.
The Hampton Inn Portland Downtown Waterfront consistently receives high marks for its cleanliness. Guests frequently describe the hotel as clean, comfortable and well-maintained. The property itself is noted for being in immaculate condition with special attention given to both the hotel lobby and the rooms. Visitors appreciate the spacious and clean accommodations, often highlighting the fresh and cozy atmosphere of their rooms. Daily housekeeping ensures that rooms are kept spotlessly clean, contributing to an enjoyable stay. Cleanliness is a standout feature that meets guest expectations, making it a reliable choice for those prioritizing hygiene during their travels. Whether it’s the guestrooms, the lobby or the overall facility, the commitment to maintaining a high standard of cleanliness is evident and appreciated by all who stay.
The staff at Hampton Inn Portland Downtown Waterfront consistently receive high marks for their exceptional service. Numerous reviews highlight the friendliness and helpfulness of the team, making guests feel welcomed and well-cared-for. The front desk staff, in particular, are often praised for being courteous and accommodating, always ready to assist with inquiries or concerns. The valet service, while noted by some as pricey, is frequently described as professional and polite. Housekeeping and room service also receive commendations for their efficient and amiable service. Guests often mention the outstanding demeanor of the staff, appreciating their patience and effort, even during busy times. However, a few reviews noted instances of rudeness or inattentiveness, suggesting some variability in guest experiences. Overall, the hotel's staff is largely appreciated for their commitment to creating a pleasant and supportive environment for travelers.
Guests at the Hampton Inn Portland Downtown Waterfront generally praised the hotel's wifi, frequently noting that it was excellent, fast and stable. Many appreciated the free access, finding the performance of the wifi to be commendable with several guests specifically stating it worked very well. While a few reviews mentioned challenges such as a complicated login process and occasional slow speeds, the overall impression remains positive. The presence of good, reliable wifi was a recurring theme among satisfied visitors. Despite some isolated complaints about unreliable connection and outdated room computers, most guests found the internet service to meet their needs effectively.
The gym at Hampton Inn Portland Downtown Waterfront is generally well-regarded by its guests. Described as a good and spacious facility, it receives praise for being clean and well-equipped with a variety of workout options. Despite some feedback on its smaller size and limited number of machines, many find it sufficient for their fitness needs. Though a few mentioned its closure during their stay, overall, the hotel's fitness room meets expectations with its decent and well-maintained amenities.
The pool at Hampton Inn Portland Downtown Waterfront receives mostly positive feedback from guests, especially those with children who often express their enjoyment. It is described as a nice, adequately sized indoor pool that is functional and well-maintained. Guests appreciate that it is a great, enjoyable space for kids, who seem to love spending time there. Many reviews highlight the pool as being clean and nice with a good, comfortable temperature appreciated by visitors. Despite some mentions of the pool being too cold or occasionally having too much chlorine, the overall sentiment remains favorable with families being particularly happy with this amenity. Children's enjoyment and satisfaction with the pool are frequently noted, making it a highlight of their stay at the hotel.
When staying at the Hampton Inn Portland Downtown Waterfront, guests can expect a convenient but costly parking experience. The hotel predominantly offers valet parking services, which many found to be efficient and secure. Valet staff received positive remarks for their professionalism and friendliness. However, the valet parking service comes with a notable price tag, frequently mentioned at $35 to $45 per night, which some guests felt was excessive. While some found the parking straightforward and appreciated the on-site availability, others wished for complimentary options or at least an included service in the room rates. Despite the high cost, the convenience and security of valet parking stood out as positive aspects for many visitors.
The Hampton Inn Portland Downtown Waterfront is a solid choice for families looking to enjoy a stay in Portland. The hotel offers amenities and features that are generally appreciated by those traveling with children. One of the main highlights is the pool, which is a big hit with the kids. Many guests noted that their children enjoyed spending time in the pool, making it a key attraction for families.
Additionally, the hotel is considered suitable for family stays with several reviewers mentioning that it is good for families and family-friendly activities are available nearby. The presence of an extra bed in the room is also found to be a convenient feature, ensuring that families find the accommodations comfortable and functional.
However, there are some issues that guests have pointed out which might affect family enjoyment. Some reviews mentioned poor use of the chair/couch area in the room, making the space less functional and there's no availability of bathrobes for the pool. Additionally, the bathroom conditions were sometimes criticized with some noting dated features and peeling paint on the ceiling.
Overall, while there are areas for improvement, particularly in room layout and bathroom condition, families can expect a generally positive experience, especially if the pool is a priority for their kids.
The Hampton Inn Portland Downtown Waterfront boasts an enviable location for those eager to explore the city's vibrant nightlife. Guests appreciate its perfect positioning in close proximity to numerous bars, wonderful seafood restaurants and the main nightlife area. The hotel is also conveniently near the waterfront, offering easy access to a range of dining options and attractions like the Polar Express. With walkable access to various nightlife spots, the Hampton Inn proves to be a prime choice for both dining and evening entertainment.
The Hampton Inn Portland Downtown Waterfront offers a standard three-star experience with overall three-star service and facilities. Guests found the accommodations useful and practical without the luxury elements typical of higher-rated hotels. The amenities, including mattresses and sheets, were consistent with average three-star quality. While the hotel was generally well-received, it was noted that it felt more like a typical American hotel rather than one with distinctive character elements. Overall, the hotel provides a solid, reliable stay in line with its three-star rating.
Hampton Inn Portland Downtown Waterfront provides valuable facilities for business travelers. The hotel is particularly noted for its helpful valet service and efficient front desk staff, which streamline processes for those on work trips. The business center, while minimal and sometimes described as a simple station, is equipped and utilized for essential tasks such as printing. Additionally, the availability of comfortable meeting rooms ensures well-maintained spaces for professional gatherings. WiFi connectivity is satisfactory, supporting business needs effectively. Overall, business travelers are well-catered to with good amenities tailored to their requirements.
The Hampton Inn Portland Downtown Waterfront has received positive feedback for its accessibility features, making it a suitable choice for guests with disabilities. Visitors have noted the hotel's ADA-friendly environment, highlighting that the accessible rooms come equipped with features like low toilets and tubs, which improve comfort and ease of use. While there were mentions of needing a chair installed in the tub for some handicap rooms, overall, the access to facilities and rooms was considered good. Guests appreciated the easy, safe and pleasant navigation within the hotel premises. Additionally, the location's proximity to the pier and other areas of interest enhances its appeal for those seeking convenient access around the hotel.
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Location
Breakfast
Despite the majority of positive feedback, some guests have expressed dissatisfaction, citing issues such as limited choices, simplicity in the breakfast buffet and occasional poor quality. However, these negative remarks are overshadowed by frequent commendations of the breakfast being convenient, plentiful and of great American standards.
The inclusion of complimentary tea and coffee available 24/7 in the lobby adds to the overall positive breakfast experience. The build-your-own waffle station is a notable favorite among guests. While there were mentions of the breakfast being standard and at times mediocre, many guests felt that it was a good value add for the hotel's amenities.
Rooms
The bathrooms are also noted for their size with some guests mentioning that they found them to be larger than expected. While most guests find the rooms to be clean and fresh, there have been occasional remarks about noise from the hallways or neighboring rooms. Despite some isolated complaints about outdated decor or minor cleanliness issues at check-in, the overall feedback about room conditions remains very positive.
Guests also commend the hotel's advantageous location, which is ideal for exploring the downtown area. Occasionally, the views from the rooms do not meet expectations, but the comfort and quality of the rooms generally leave a favorable impression. Overall, the spacious, clean and comfortable rooms at Hampton Inn Portland Downtown Waterfront contribute to a satisfying stay for most visitors.
Beds
However, a few guests did find issues with the bedding, such as the absence of a top sheet, the size of the pillows and occasional discomfort, especially for those taller than 6 feet. Some found the mattresses to be too firm or, in some cases, too soft, suggesting a variation in personal preferences. Despite these few negative comments, the general consensus confirms that guests can expect a restful and comfortable sleeping experience during their stay.
Cleanliness
Staff
Wi-Fi
Gym
Pool
Parking
Family
Additionally, the hotel is considered suitable for family stays with several reviewers mentioning that it is good for families and family-friendly activities are available nearby. The presence of an extra bed in the room is also found to be a convenient feature, ensuring that families find the accommodations comfortable and functional.
However, there are some issues that guests have pointed out which might affect family enjoyment. Some reviews mentioned poor use of the chair/couch area in the room, making the space less functional and there's no availability of bathrobes for the pool. Additionally, the bathroom conditions were sometimes criticized with some noting dated features and peeling paint on the ceiling.
Overall, while there are areas for improvement, particularly in room layout and bathroom condition, families can expect a generally positive experience, especially if the pool is a priority for their kids.
Nightlife
3 Star
Business
Accessible
Yes, Hampton Inn Portland Downtown Waterfront has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hampton Inn Portland Downtown Waterfront.
No, Hampton Inn Portland Downtown Waterfront doesn't allow dogs.
Yes, parking facilities are available at Hampton Inn Portland Downtown Waterfront.
Yes, Hampton Inn Portland Downtown Waterfront has a gym.
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