Hyatt Place Portland Downtown - Old Port Square

Portland 43.65591100, -70.25451800 , 433 Fore St (Show on Map)
8.3
Very Good


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Summary of reviewsHyatt Place Portland Downtown - Old Port Square is highly praised for its exceptional location in the heart of Portland’s historic Old Port district, offering guests easy access to the city’s top attractions, restaurants, shops, and waterfront. Guests frequently commend the spacious, clean rooms and the friendly, professional staff who contribute to a welcoming atmosphere. The hotel's complimentary breakfast stands out as a highlight, with a variety of quality options appreciated by many, although some mention minor areas for improvement such as coffee quality and dietary options.

The rooms are noted for their cleanliness, modern decor, and impressive views, providing a comfortable and quiet retreat for visitors. Families find the accommodations suitable, especially with the added convenience of pet-friendly policies and a small pool that delights children despite its size limitations.

The staff is consistently recognized for their warmth and eagerness to assist, enhancing guests’ experiences with local suggestions and efficient service. Parking, though considered costly, is positively reviewed for its convenience and the excellent service of the valet team.

While the hotel maintains a three-star rating, reflecting its service and amenities, its prime location and accommodating environment offer an appealing choice for both families and individuals looking to enjoy Portland’s vibrant atmosphere. Despite a few noted drawbacks in certain amenities like the pool and parking cost, the overall guest experience remains positive, making Hyatt Place Portland Downtown – Old Port Square a desirable destination for a pleasant stay in Maine.
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Hotel near Golf Courses
While located downtown, this hotel provides reasonable access to nearby golf courses. Guests can combine city exploration with golfing opportunities.

Hotel near Ski Resorts
Situated in Portland's Old Port, this hotel offers accessibility to major routes for reaching ski destinations like Sunday River and Sugarloaf. It's a good choice for those wanting to enjoy city attractions and winter sports.

Hotel for Honeymoon
Hyatt Place Portland-Old Port offers modern accommodations and a central location in the heart of the Old Port. Its spacious rooms and convenient amenities make it a good choice for a comfortable honeymoon.

Hotel near Nightlife Spots
Located in the Old Port Square, this hotel places guests in the center of Portland's nightlife. Its location provides easy access to bars, restaurants, and entertainment venues.

Business Hotel
This hotel is in a central location, the Old Port, which may be suitable for business travelers. While details about meeting spaces are not specified, Hyatt Place hotels typically offer amenities that cater to business needs.

Hotel with Parking
This hotel provides parking and is situated in the heart of the Old Port. It is known for its modern amenities and spacious rooms.

EV charging stations  


Accessible Hotel
This hotel offers accessible guest rooms with mobility features and doorways with 32 inches of clear width. They provide text telephone (TTY) and closed-caption or closed-captioning decoders for guest room televisions. Accessible hotel areas include the fitness center, registration desk, business center, public entrance, public restrooms, and restaurants.

Hotel with Gym
Offers a fitness center and is located in the vibrant Old Port area. Provides comfortable accommodations and convenient access to Portland's attractions.

Hotel with EV Charging Stations
Situated in the heart of Portland's Old Port, the Hyatt Place provides EV charging for guests. Its central location allows easy access to local attractions while supporting eco-friendly travel.

3-Star Hotel
Situated in the Old Port district, this hotel provides a 24-hour market, comfortable rooms, and a great location for exploring downtown Portland. Guests appreciate the friendly staff and convenient amenities.

Hotel with Indoor Pool
Situated in the Old Port, the Hyatt Place offers an indoor pool, providing a modern aquatic amenity in a prime location.

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Hotel with Heated Pool

Room Types
King Room with Balcony and Peaks Island View This suite features a balcony, a separate living area, and a dining area. It has a work desk, a flat-screen TV, and a small refrigerator.

King Room with Sofa Bed - High Floor This room features a work desk, a flat-screen TV, and a small refrigerator.

Queen Room with Two Queen Beds and Sofa Bed - High Floor This room features a work desk, a flat-screen TV, and a small refrigerator.

King Room with Sofa Bed This room features a work desk, a flat-screen TV, and a small refrigerator.

One-Bedroom King Suite with Sofa Bed This suite features a separate living area and a dining area. It has a work desk, a flat-screen TV, and a small refrigerator.

King Room with Sofa Bed and Accessible Tub - Disability Access This room features a work desk, a flat-screen TV, and a small refrigerator.

King Room This room features a work desk, a flat-screen TV, and a small refrigerator.

Queen Room with Two Queen Beds and Sofa Bed This room features a work desk, a flat-screen TV, and a small refrigerator.

Specialty King Room with Street View This room features a work desk, a flat-screen TV, and a small refrigerator.

One-Bedroom King Suite with Sofa Bed, Balcony and Bay View This air-conditioned suite is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony. The unit has 2 beds.

One-Bedroom King Suite with Sofa Bed and Roll-In Shower - Disability Access Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and a roll-in shower.

One-Bedroom King Suite with Balcony, Roll-In Shower and Port View - Disability Access This air-conditioned suite includes a flat-screen TV with streaming services, a private bathroom as well as a balcony.

One-Bedroom King Suite with Sofa Bed, Balcony and Bay View This air-conditioned suite includes a flat-screen TV with streaming services, a private bathroom as well as a balcony. The unit offers 2 beds.

Queen Room with Two Queen Beds and tub - Disability access Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 2 beds.

Guest Reviews
8.3
Very Good
Location
Located in the heart of Portland's historic Old Port district, Hyatt Place Portland Downtown - Old Port Square offers an unbeatable location that is perfect for exploring the city on foot. Visitors can easily walk to an array of restaurants, shops, bars, and nearby attractions, with many guests noting the hotel’s prime position as central to everything Portland has to offer. Its proximity to the waterfront, entertainment venues, and shopping districts makes it a convenient base for tourists. Beyond its desirable location, guests appreciate the spacious, clean rooms and commend the professional and friendly staff. The complimentary breakfast and valet service add to the overall convenience, making it an exceptional choice for those looking to immerse themselves in the vibrant atmosphere of Portland.

Breakfast
The breakfast experience at Hyatt Place Portland Downtown - Old Port Square has garnered a mixture of reviews, with a strong emphasis on the positive. Guests consistently highlight the breakfast as a standout feature, with words like great, awesome, and excellent frequently used to describe the meal. Many appreciate the wide variety of options available, often noting the inclusion of fresh fruits and hot food. The presence of a complimentary breakfast is frequently appreciated for its variety and quality, often described as better than average and even among the best hotel breakfasts some have ever had. The attention given by the friendly breakfast staff adds to the overall positive experience.

While the main sentiment is overwhelmingly positive, a few reviews mention areas where improvements could be made, such as the quality of the coffee and the occasional lapse in replenishing items promptly. Some reviews express concerns about the use of plastic utensils and limited options for specific dietary needs. Nonetheless, the majority concur that the breakfast offerings are satisfying and a valuable aspect of their stay, providing a strong start to the day. Overall, this hotel's breakfast emerges as a memorable and enjoyable part of the visit, combining a mix of good taste, diversity, and convenience.

Rooms
Located in the heart of Portland, Maine, Hyatt Place Portland Downtown - Old Port Square offers a delightful stay for travelers seeking both comfort and convenience. The hotel's rooms are consistently praised for their spaciousness and cleanliness, making them a pleasant retreat for guests. Many rooms boast impressive views of the city or harbor, enhancing the stay with picturesque scenery. The modern and minimalist decor adds an appealing touch to the rooms, which are described as comfortable and quiet.

Guests appreciate the thoughtful layout of each room, offering ample space and comfortable amenities. Rooms often feature large windows that provide bright natural light and excellent views. Beds are frequently noted to be cozy and supportive, with some rooms offering additional seating areas such as sectional sofas. This makes them ideal for families or groups, with configurations that accommodate multiple guests comfortably.

While a few reviews indicate minor issues, such as outdated features or occasional noise, the overall sentiment remains positive. The location is highlighted as superb, placing visitors within walking distance of vibrant restaurants and taverns. The dedicated staff contributes to an enjoyable experience, with many guests acknowledging their friendliness and efficiency.

In essence, Hyatt Place Portland Downtown - Old Port Square emerges as a commendable choice for travelers seeking spacious, clean, and comfortable accommodations in a prime location, paired with excellent views and modern amenities.

Beds
The beds at Hyatt Place Portland Downtown - Old Port Square receive mixed feedback from guests. Many reviewers find the beds comfortable, noting that they are comfy and provide a good night's sleep. Several guests highlight the comfort of the main bed, describing the room as both clean and comfortable. Some mention the quality of the mattress and linens, contributing to an overall sense of comfort. However, there are also comments pointing out discomfort, particularly regarding the pillows, which some guests found lumpy or hard. Despite these mixed reviews on pillows, the beds themselves are often regarded as a comforting aspect of the stay, even if some had to make adjustments for ideal comfort. Overall, while there are differing opinions, the beds generally meet guest expectations for comfort.

Cleanliness
Nestled in the vibrant Old Port Square of Portland, Hyatt Place accomplishes a commendable feat with its consistent emphasis on cleanliness. Guests frequently praise the hotel for its spotless rooms and well-maintained lobby, which contribute to a comfortable and welcoming atmosphere. The spacious rooms not only boast cleanliness but also provide ample space for relaxation. The staff at Hyatt Place further enhances the guest experience with their warmth and helpfulness—always approachable, they ensure that guests' needs are met with efficiency.

While cleanliness is evidently a hallmark of the establishment, the hotel also offers the delight of clean dining facilities and convenient amenities such as easy parking and an inclusive breakfast. The comfort of its beds and the warmth of its rooms add to the charm, allowing visitors to unwind after exploring the lively surrounding area. The hotel's strategic location combines convenience with the alluring coastal backdrop, making it a favored destination for family-friendly stays and cozy getaways alike.

Though there are occasional challenges with room service and certain aspects requiring attention, the overall appeal lies in its ability to deliver a consistently clean environment complemented by a friendly staff. Hyatt Place Portland Downtown – Old Port Square effectively caters to visitors seeking a well-kept and relaxed lodging experience in one of Maine's most dynamic districts.

Staff
The staff at Hyatt Place Portland Downtown in Old Port Square truly sets the hotel apart with their exceptional service and warm demeanor, as expressed through numerous guest reviews. Renowned for their friendliness and helpful nature, the staff consistently make a positive impact on visitors. Many guests highlight the staff's knowledge and readiness to offer valuable suggestions, making them reliable guides for navigating the area. While a couple of reviews mention occasional lapses in attentiveness and service, the overwhelming consensus is that the team is accommodating, courteous, and professional.

Front desk personnel, like Jim and Joey, receive special mentions for their efforts in enhancing guest experiences, as do many other team members who are appreciated for their willingness to go above and beyond, providing efficient check-ins and addressing requests promptly. Whether it’s the seamless check-in process, the professional conduct, or their approachable and entertaining manner, the staff collectively contribute to the welcoming atmosphere of the hotel, ensuring that guests feel comfortable and cared for throughout their stay.

Pool
Nestled in the vibrant downtown of Portland, the Hyatt Place provides the convenience of a hotel with a pool in its offerings. Families will find this a delightful feature, with children reportedly loving their time spent at the pool. However, it's worth noting that the pool is quite small, leading to a desire for more spacious accommodation for multiple families.

While the pool's existence is a boon, guests have experienced some downtimes due to maintenance issues, leaving some disappointed as it was a key attraction for their stay. The design is notably shallow, and on occasion, the water temperature has been cooler than expected, despite being advertised as heated.

Despite these shortcomings, the staff shines brightly, offering helpful and knowledgeable service, enhancing the overall experience beyond the facilities. Additionally, guests appreciate the convenience of on-site parking for a fee, with the flexibility to go in and out as needed.

Overall, while the pool may not surpass expectations, the hotel’s strategic location and accommodating staff contribute positively to the guest experience.

Parking
Hyatt Place Portland Downtown – Old Port Square offers a convenient but costly parking experience, according to guest reviews. Many visitors highlighted the valet parking service as extremely convenient, praising the friendly and prompt service provided by the valet personnel. The option to have the car brought or taken anytime was appreciated, adding to the ease of use. However, the hefty price of $40 per day for valet parking was a common concern, with some guests surprised by the expense and describing it as excessive. Despite this, the cost was still considered preferable compared to parking in nearby garages, which can be even more expensive. Additionally, the proximity of the parking next to the hotel was noted as beneficial, offering easy access to the main building and simplifying the overall parking process. The availability of discounted parking at the garage next door also provided guests a practical alternative. Overall, while the cost of parking at the hotel might be steep, the convenience and excellent service of the valet team can make it a worthwhile option for those visiting Portland's vibrant Old Port neighborhood.

Family
Hyatt Place Portland Downtown - Old Port Square offers a welcoming and engaging experience for families visiting the area. Despite some comments about room sizes being on the smaller side, families emphasized the comfort and suitability of the accommodations, particularly for groups of up to four. The hotel stands out as a pet-friendly option, adding an extra layer of convenience for those traveling with dogs. A highlight of the stay for many families was the little pool, which was a hit with the kids, providing them with hours of enjoyment.

The inclusion of breakfast in the stay was a significant benefit, offering a variety of options that pleased both the children and adults, along with quality hot coffee for the parents, making mornings more enjoyable. The staff at Hyatt Place were noted for their courteous and helpful nature, taking special care to make each guest's experience memorable. This was particularly appreciated during special occasions, like birthdays, where staff efforts ensured meaningful celebrations. The hotel's prime location in downtown Portland gave families easy access to explore the area, adding an element of convenience to the overall positive experience.

3 Star
Nestled in Portland's charming Old Port Square, Hyatt Place Downtown offers guests a welcoming atmosphere with its friendly and helpful staff. The hotel is celebrated for its excellent breakfast, providing a delightful start to each day. Its prime location serves as a major draw, offering convenient access to main roads and highways, perfect for exploring the surrounding area. While the hotel maintains a consistent three-star rating, matching expectations, travelers may find the price to be a bit steep. Despite this, the central location and warm service make it a fitting choice for those looking to experience the vibrant pulse of Portland.


Yes, Hyatt Place Portland Downtown - Old Port Square has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Hyatt Place Portland Downtown - Old Port Square.

Yes, Hyatt Place Portland Downtown - Old Port Square welcomes dogs.

Yes, parking facilities are available at Hyatt Place Portland Downtown - Old Port Square.

Yes, Hyatt Place Portland Downtown - Old Port Square has a gym.

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