InfoSummary of reviewsThermas All Inclusive Resort Poços de Caldas By Nacional Inn receives high praise for its family-friendly environment and exceptional location. Situated just a short drive from the center of Poços de Caldas, the resort offers tranquility despite its proximity to a busy street. Guests enjoy the integration of an amusement park within the large hotel space, making it an appealing choice for families seeking both relaxation and entertainment.
The resort's dining experience is commendable, particularly the breakfast, which features a wide selection and superb preparation. The variety and quality of meals extend to lunch and dinner, marked by a homemade taste that stands out. While some areas of dining service could improve, guests appreciate the overall culinary offerings and the service that accompanies them.
Rooms at the resort are spacious and generally clean, providing a comfortable environment for families and larger groups. However, issues such as outdated air conditioning, noise, and varying degrees of comfort in bedding are noted concerns. Nevertheless, the well-lit and ventilated spaces contribute to a pleasant stay.
The resort's pool facilities are a highlight, with both indoor and outdoor heated pools that guests find delightful. Families appreciate the children's area with fun features, although some suggest enhancements for the children's pool temperature. The heated pools, in particular, receive significant praise for their size and warm, inviting temperatures.
The staff at the resort is consistently commended for their friendliness and exceptional service. Guests feel well cared for, thanks to the polite and attentive staff, who handle requests efficiently and courteously.
However, the Wi-Fi service appears to be a weak point, with reports of inadequate connectivity in various areas of the resort. This aspect could pose challenges for guests requiring reliable internet during their stay.
The resort’s all-inclusive aspect is well-regarded, offering variety and quality food and drinks, though improvements in the consistency of availability are suggested. Despite some areas requiring attention, the overall experience at Thermas All Inclusive Resort Poços de Caldas By Nacional Inn is overwhelmingly positive, making it a recommended destination for families seeking a memorable getaway. Show more
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Heated Pool Indoor Pool Pool Water Slide Outdoor Pool
Heated Pool Indoor Pool Pool Water Slide Outdoor Pool
InfoSummary of reviewsHotel Vilage Inn All Inclusive Poços de Caldas By Nacional Inn is widely recognized for its excellent and convenient location, making it an ideal spot for a relaxing getaway. The hotel’s beautiful setting and spacious grounds are especially appreciated by families due to the proximity to Walter World Park and other recreational activities. Although some logistical challenges and minor noise issues are noted, the overall positive impression of the location prevails.
The breakfast experience at the hotel is highly commended for its quality and variety, featuring a buffet with a range of cold cuts, breads and fresh items. Guests appreciate the daily variety, though some desire more fruit options and consistency in serving temperatures. Dinner consistently receives praise as well, highlighted by themed events such as New Year's Eve and Italian Night, offering delicious and plentiful meal options. While minor concerns over table availability during peak periods are raised, the general consensus underscores a highly satisfying dining experience.
Rooms at the hotel present a mixed picture. Many guests find them clean, comfortable and cozy with some featuring air conditioning and balconies. However, numerous criticisms point to small bathrooms, outdated furniture and maintenance issues such as faulty fixtures and mold. Essential amenities like hair dryers and proper lighting are sometimes lacking, suggesting a need for improvements.
Cleanliness throughout the hotel receives mixed reviews as well. While many guests find the general cleanliness of rooms and facilities commendable, specific areas like bathrooms and shared spaces occasionally fall short. The hotel's staff garner widespread praise for their politeness, attentiveness and hospitality, significantly enhancing the guest experience. Long wait times at check-in and checkout were noted but did little to overshadow the generally excellent service.
Wi-Fi connectivity is a significant negative aspect with many guests reporting poor signal strength and reliability, especially in rooms. The pool facilities, on the other hand, are a standout feature. Guests praise the well-maintained, heated pools and family-friendly safety measures. Despite occasional crowding and minor maintenance issues, the pool area is largely considered a highlight.
The hotel provides ample parking with valet service, though some logistical issues and delays are noted. Hotel Vilage Inn is particularly praised for its family-friendly environment, offering a variety of activities and well-organized spaces that cater to children and teenagers. The dedicated children's recreational team creates a safe and engaging environment, though some areas like the children's playroom need more maintenance.
Regarding beds, opinions are divided. Many guests find the beds comfortable and clean, while others report issues with mattress quality and discomfort caused by outdated or overly soft mattresses. Overall, Hotel Vilage Inn All Inclusive Poços de Caldas By Nacional Inn stands out as a family-friendly destination with commendable service, dining and recreational facilities, though it does require attention to room maintenance and Wi-Fi connectivity to enhance the guest experience fully. Show more
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Family Friendly Hotel
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Indoor Pool Children's Pool Pool Water Slide Pool Lap Lanes Outdoor Pool
Indoor Pool Children's Pool Pool Water Slide Pool Lap Lanes Outdoor Pool
InfoSummary of reviewsHotel Carlton Plaza in Poços de Caldas stands out for its exceptional location right in the city center, making it a top choice for visitors. Guests appreciate the convenience of having shops, restaurants, bars and major tourist attractions within walking distance, which enhances the ease of exploring the city's landmarks and nightlife.
The hotel's breakfast is a significant highlight, receiving high praise for its abundance, variety and delicious offerings. Featuring items that cater to various dietary needs and typical regional foods, the breakfast experience is complemented by high-quality products and exceptional coffee. The dinner service also garners commendation for its good cuisine and entertaining live performances, though some guests note the need for improved meal variety and quality.
Rooms at the Hotel Carlton Plaza are lauded for their spaciousness, cleanliness and comfort. Many rooms offer excellent views of the city and mountains with comfortable beds and well-equipped bathrooms ensuring a restful stay. While minor maintenance issues and outdated facilities are occasionally mentioned, the overall room quality is positively received.
Cleanliness is a strong point with guests frequently highlighting the well-maintained rooms, bathrooms and common areas. The staff's commitment to maintaining high hygiene standards contributes to a pleasant environment.
The hotel staff is highly praised for their professionalism, friendliness and attentiveness. Exceptional service from all hotel employees ensures that guests feel welcomed and well cared for, enhancing the overall experience.
The gym facilities at Hotel Carlton Plaza are appreciated for their quality and equipment, providing a valuable amenity for guests. Families find the hotel particularly accommodating with thoughtful amenities such as a well-stocked baby pantry, children's playroom and game room ensuring an enjoyable stay for both children and adults.
The nightlife around the hotel is vibrant with numerous bars, restaurants and live music venues easily accessible. However, noise at night is a common concern for light sleepers.
Parking is noted for its convenience and ample space, though the high fees and lack of coverage are points of critique. Business travelers value the hotel's central location and reliable business services, making it a favorable choice for work-related stays.
Despite minor drawbacks in Wi-Fi connectivity and some outdated facilities, Hotel Carlton Plaza offers a well-rounded experience with its prime location, excellent breakfast, comfortable accommodations, stellar staff service and family-friendly amenities, making it a preferred choice for travelers in Poços de Caldas. Show more
InfoSummary of reviewsMinas Garden Hotel in Poços de Caldas is highly praised for several standout features that make it an appealing choice for visitors. Its prime location in the city center allows easy access to numerous attractions, restaurants, shops and tourist spots like the Thermal Baths and Christ the Redeemer viewpoint. Despite its central setting, the hotel maintains a quiet and restful atmosphere with spectacular views of parks and mountains complementing the overall experience. Guests also appreciate the convenience of additional amenities such as parking and a delightful breakfast.
The breakfast at Minas Garden Hotel is particularly noteworthy, often described as very good, delicious and amazing. Guests enjoy a broad selection of items, including regional specialties like corn cake and cheese bread, served in a comfortable and clean environment. The breakfast experience is further enhanced by thoughtful touches like live music and beverage machines, as well as friendly and efficient service.
Rooms at the hotel are generally well-received with many guests appreciating their spaciousness, comfort and cleanliness. The beds, in particular, are frequently praised for their comfort, contributing to a restful stay. Visitors enjoy additional room amenities such as air conditioning, TV and minibars, along with modern, newly renovated bathrooms in some rooms. The beautiful views, cozy ambiance and good natural lighting further elevate the guest experience.
The cleanliness of the hotel is consistently highlighted with most guests praising the spotless maintenance of rooms, common areas and bathrooms. The hygiene standards, along with regularly changed linens and towels, contribute to a comfortable stay.
Staff at Minas Garden Hotel receive high praise for their friendliness, attentiveness and professionalism. Guests often mention specific team members who go above and beyond to ensure a welcoming and comfortable experience. Their meticulous attention to detail and cheerful demeanor significantly contribute to the hotel's pleasant atmosphere.
The hotel's Wi-Fi receives mixed reviews. While generally functional and secure, some guests note weak signals and connectivity issues in certain areas, particularly on higher floors.
The hotel's spa is well-regarded, offering a relaxing environment with amenities like a rooftop sauna and hot tub, a jacuzzi and massage services. Guests appreciate these features despite occasional maintenance issues. The gym, although small, is adequate and provides a pleasant workout environment with a view.
Parking facilities at Minas Garden Hotel are generally appreciated for their security and accessibility, though some guests mention tight and narrow spaces in the underground garage.
For families, the hotel offers a welcoming environment with amenities catering to young children. Spacious family-sized rooms, a game room and engaging activities contribute to a comfortable stay for families, making it an excellent choice for those traveling with kids.
While the hotel’s beds are mostly praised for their comfort, a few guests note issues with mattress softness and bed configurations that could be improved.
Overall, Minas Garden Hotel provides a comfortable, well-maintained and conveniently located stay with excellent service, making it a preferred choice for visitors exploring Poços de Caldas. Show more
InfoSummary of reviewsHotel Minas Gerais in Poços de Caldas enjoys numerous positive reviews across various categories, making it a favored choice for travelers seeking convenience, comfort and family-friendly amenities.
The hotel’s prime location in downtown Poços de Caldas is frequently lauded, allowing easy access to tourist attractions, markets, restaurants and local shops. Guests appreciate being able to explore key landmarks like the central square and Thermas Antônio Carlos on foot, eliminating the need for a car. Such strategic positioning is enhanced by the hotel’s clean, comfortable rooms and diverse breakfast offerings, contributing to an overall pleasant stay.
Speaking of breakfast, it is widely celebrated by guests for its variety and quality. The morning meal features an array of fresh fruit, bread, cheese, eggs, cakes and yogurt, drawing praise for being well-prepared and satisfying. The attention to detail in service and presentation further enhances the dining experience, though the absence of lunch and dinner services at the hotel is noted as a downside.
Cleanliness is a standout feature at Hotel Minas Gerais with many guests commending the spotless rooms and common areas. The cleaning staff's diligence ensures a tidy environment, contributing to guests' comfort and satisfaction. This high standard of maintenance extends to the gym and pool areas, frequent highlights in reviews. The modern, well-equipped gym and the variety of clean, well-maintained pools are particularly appreciated, offering both relaxation and fitness options.
The hotel’s staff consistently receive high praise for their courteous and helpful demeanor. Guests frequently mention specific staff members who went above and beyond to ensure a pleasant stay, underscoring the exceptional level of service provided.
However, the hotel’s Wi-Fi connectivity is a recurring issue in reviews with many guests reporting unstable and intermittent internet service. This is an area noted for improvement.
Family-friendliness is another major strength of Hotel Minas Gerais. The hotel offers numerous amenities catering to families, including a fantastic children’s area, safe pools and spacious rooms suitable for larger groups. Its comprehensive leisure facilities make it an excellent choice for families seeking both entertainment and comfort.
Despite the positive feedback, parking emerges as a mixed point with guests appreciating the security and convenience but often expressing concerns about the additional costs and limited space.
In summary, Hotel Minas Gerais excels in providing a conveniently located, clean and comfortable environment with exemplary customer service and family-friendly amenities, though improvements in Wi-Fi connectivity and parking arrangements could further enhance guest satisfaction. Show more
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Heated Pool Indoor Pool Pool Water Slide Outdoor Pool
InfoSummary of reviewsHotel Golden Park All Inclusive Poços de Caldas By Nacional Inn garners high praise for several aspects of the guest experience, creating a generally positive impression among visitors. The hotel's excellent location is one of its standout features, noted for being both scenic and convenient. Situated at the entrance of Poços de Caldas and easily accessible via the highway, guests benefit from stunning panoramic views and proximity to local attractions. The spacious and well-organized environment, combined with the hotel's array of amenities including pools, bars and restaurants, makes it especially family-friendly. Parents and children alike enjoy a broad range of leisure activities.
Service at the hotel receives consistent acclaim. The staff are frequently described as friendly, attentive and polite, enhancing the overall guest experience significantly. Specific members of the team, such as the children's recreation staff and dining personnel, are often highlighted for their exceptional service.
The dining experience, particularly at breakfast, lunch and dinner, generally meets guest expectations in terms of variety and quality. Guests praise the delicious and well-prepared food, generous meal options and quality beverages. Although some variety issues and minor dining complaints are noted, the overall sentiment is that the meals contribute positively to the stay.
Room comfort is another positive aspect with guests often commenting on the spaciousness and amenities like air conditioning and excellent showers. However, there's a notable need for improvements in room maintenance, cleanliness and updates to furnishings. Issues such as small bathrooms, outdated carpets and occasional musty smells detract from the overall experience.
Cleanliness of the hotel is received with mixed reviews. While many praise the meticulous upkeep of common areas and specific facilities like jacuzzis, others point out lapses in room cleanliness and the need for better maintenance of pool areas. The cleaning service is appreciated for routine tasks like daily room cleaning and towel changes, but more thorough cleaning appears necessary.
The pool and spa areas offer enjoyable amenities with the multiple heated pools being particularly appreciated by families. Nevertheless, the indoor pool's lighting and cleanliness, as well as pool maintenance, could be improved. The spa services, notably the massages, receive positive feedback, though some facilities occasionally suffer from overcrowding and maintenance issues.
Family-friendliness is a core strength of the hotel. It boasts a myriad of activities tailored to children and adults, creating an engaging environment for all ages. Guests highlight the recreation staff's exceptional service and the diverse activity options. The inclusion of a nearby amusement park further enriches the family experience.
On the other hand, Wi-Fi services are a consistent shortcoming with many guests reporting weak and unstable signals, particularly in the rooms. Connectivity issues persist and need addressing to enhance the overall guest experience.
In summary, Hotel Golden Park All Inclusive Poços de Caldas By Nacional Inn excels in providing a convenient, scenic and family-oriented vacation experience, supported by excellent staff service and enjoyable amenities. While there are areas needing attention, particularly in room maintenance and Wi-Fi connectivity, the general feedback underscores a positive and satisfying stay. Show more
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Heated Pool Indoor Pool Children's Pool Pool Water Slide Outdoor Pool
Heated Pool Indoor Pool Children's Pool Pool Water Slide Outdoor Pool
InfoSummary of reviewsCassino All Inclusive Resort Poços de Caldas By Nacional Inn is highly regarded by guests, particularly for its tranquil and beautiful location ideal for relaxation. Despite its distance from urban areas, visitors appreciate the peaceful environment and excellent hospitality that the resort offers. The breakfast experience is another standout, with guests praising the variety and quality of choices catering to diverse dietary needs. The dining options at dinner continue this positive trend, featuring delicious and well-seasoned meals, with Italian theme nights being a particular highlight, although some have noted repetitive menu items.
The resort's rooms are spacious and comfortable, offering good cleanliness and modern amenities, although some areas of maintenance, such as mold scents or inadequate lighting, could benefit from improvements. Cleanliness overall elicits mixed reviews; while many guests commend the attentive cleaning staff, there are a few areas that could improve, such as shared spaces and hallways. The staff consistently receives high praise for their friendliness and dedication, enhancing the overall guest experience by making visitors feel welcomed and valued.
The WiFi service offers a mixed experience, with some guests noting excellent connectivity while others experience inconsistent signals, particularly in rooms and outdoor areas. Guests frequently enjoy the pool facilities, appreciating their size and the array of heated options, though some express concerns regarding cleanliness and heating inconsistencies in outdoor pools. The resort excels in family-friendly activities, offering diverse entertainment options for all ages, such as mini-golf and ice skating, alongside engaging programming that keeps children delightfully entertained.
The bedding in the resort is mostly comfortable, with high-quality linens frequently mentioned positively, although minor issues with pillows and extra beds have been noted. Lastly, the all-inclusive system is praised for providing a comprehensive and seamless experience, with ample food and drink options available throughout the day, making the stay enjoyable and relaxing. Overall, Cassino All Inclusive Resort Poços de Caldas By Nacional Inn offers a delightful retreat, catering well to guests seeking comfort, variety, and exceptional service. Show more
InfoSummary of reviewsHotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro enjoys a prime central location, making it highly convenient for guests aiming to explore the city's restaurants, shops and tourist attractions on foot. Families and groups particularly appreciate this accessibility. Guests consistently commend the breakfast, which features an extensive variety of Minas Gerais delicacies, cakes, breads, fruits and fresh juices, thus offering a delightful start to the day.
Dinner at the hotel, while generally well-received for its delicious and homemade feel, sees mixed reviews due to occasional issues with food variety, presentation and cost. Notwithstanding, the lunch and themed dinners often earn positive remarks for their quality and service.
The rooms stand out for their spaciousness, cleanliness and comfortable bedding, although the dated decor and need for renovation are recurring critiques. Problems such as old furniture, poor maintenance and inconsistent housekeeping diminish the overall experience. This is offset somewhat by the commendable efforts of the housekeeping staff, who are often praised for their friendliness and service.
Cleanliness throughout the hotel receives mixed feedback. While many guests find the rooms, linens and pools to be clean, others cite issues with dust, moldy smells and dirty communal areas, indicating that cleaning standards could be more consistently upheld.
The staff shines in guest reviews, frequently described as welcoming, polite and very attentive. Notable mentions include the reception team and specific staff members who deliver exemplary service, greatly enhancing the overall guest experience.
Wi-Fi service appears to be a weak point with numerous complaints about its slow and unreliable nature. Guests highlight the need for improved internet connectivity to meet modern expectations.
The hotel's gym and pool facilities receive varied comments. While the gym is noted for its potential with a variety of equipment, many guests find it outdated and in need of maintenance. The pool areas, particularly the indoor and heated options, are generally appreciated for their cleanliness and relaxation opportunities, though there are concerns about crowding and occasional maintenance issues.
Parking services, although featuring helpful valet attendants, garner mixed feelings due to outsourced management and additional costs. Some guests experience long wait times and disorganized handling of their vehicles, revealing room for improvement.
Families particularly enjoy the hotel with plenty of recreational options and activities tailored for children. The children's area, entertainment team and family rooms are highly praised, making the hotel a favored choice for those traveling with kids.
In summary, while Hotel Nacional Inn Poços de Caldas excels in location, breakfast offerings and friendly service, it faces challenges in room conditions, Wi-Fi and cleanliness consistency. Families find it an appealing choice due to the extensive child-friendly facilities. Show more
InfoSummary of reviewsPalace Hotel in Poços de Caldas offers an enchanting blend of historical charm and modern convenience, consistently impressing guests with its prime location and exceptional service. Situated in the heart of Poços de Caldas, the hotel provides easy access to vibrant parks, historical landmarks, and local attractions, making it an ideal base for exploring the city. The hotel's classical-Roman architecture and well-preserved elegance transport visitors to another era, offering a unique and timeless ambiance that is both captivating and inviting.
A standout feature of the hotel is its thermal sulfur pool, lauded for its therapeutic and relaxing qualities. Alongside the pool, guests enjoy a satisfying culinary experience, with breakfast receiving particular praise for its quality, variety, and charming setting. The dining options, including lunch and dinner, are generally well-received, adding to the hotel’s appeal.
The accommodations are spacious and well-maintained, with guests appreciating the vintage style, clean linens, and beautiful views. Although some areas may require modernization, the rooms retain a historic charm that enhances the overall experience.
The staff at Palace Hotel are frequently described as friendly, helpful, and attentive, contributing to guests feeling welcomed and valued. Their professionalism and warmth are notable, ensuring a pleasant stay. Families, in particular, find the hotel accommodating, with activities for children and spacious family rooms being appreciated.
Guests also enjoy the well-equipped gym, leisure facilities, and the picturesque pool area, which further enrich the hotel experience. While the Wi-Fi service could be improved for consistency, and some areas need renovation, these do not significantly detract from the overall satisfaction reported by guests.
Palace Hotel successfully merges its historical allure with excellent hospitality, offering an unforgettable stay in Poços de Caldas, whether guests are visiting for leisure, family fun, or to delve into the rich cultural history of the area. Show more
InfoSummary of reviewsHotel Fazenda Poços de Caldas offers a tranquil retreat set amidst picturesque landscapes, ideal for family relaxation and enjoyment, particularly for children. The serene environment close to nature and the picturesque lake are frequently highlighted, despite occasional issues with the location accuracy on booking platforms. The convenient proximity to essential amenities and attractions within the hotel makes it a favored destination.
Guests consistently praise the meals at the hotel, describing them as delicious and varied from breakfast through dinner. The breakfast earns accolades for its variety and quality with particular mentions of the exceptional omelets and attentive staff. Dinner is also highly regarded, noted for its taste and the pleasant dining atmosphere, though there are some concerns about limited options and delayed replenishments.
The rooms receive mixed reviews. Guests appreciate the spaciousness, cozy atmosphere and amenities like minibars and air conditioning. However, there are recurring concerns about cleanliness and maintenance, including issues with mold, poor upkeep and worn-out mattresses.
Cleanliness at the hotel is a mixed experience. Some guests praise the clean rooms, bathrooms and outdoor pools, but others report issues with dirty floors, bad smells and insufficient upkeep in facilities. Improved hygiene practices and more consistent cleaning are noted as areas needing attention.
The staff at Hotel Fazenda Poços de Caldas are exceptional, noted for their politeness, helpfulness and dedication. The recreation team, in particular, enhances the experience for children, making it enjoyable for families. The friendly and efficient waitstaff and generally positive reception interactions leave a lasting good impression.
The hotel's Wi-Fi service, while available in common areas, is often criticized for its weak and inconsistent signal, especially in the rooms and cabins.
The pool facilities, including heated pools, are praised for their cleanliness and provide a highlight for many guests. However, operational issues with pools being under renovation or insufficient heating are occasionally mentioned as drawbacks.
Hotel Fazenda Poços de Caldas is especially well-suited for families, offering a range of activities designed for both children and adults. The family-friendly atmosphere and the engaged recreation team make it an excellent choice for creating memorable family moments.
Bed quality, however, is another area with divided opinions. Some guests find the beds comfortable, while others criticize the low-quality mattresses and pillows, citing discomfort and structural issues.
Lastly, the hotel is noted for its pet-friendly policies, allowing pets throughout the property, which resonates well with animal lovers. However, the presence of pets in dining areas, despite rules against it, has raised some concerns from guests.
In summary, Hotel Fazenda Poços de Caldas stands out for its serene location, excellent meals, engaging activities for families and exceptional staff. While there are areas for improvement, particularly in room maintenance and Wi-Fi connectivity, the overall experience is positive, making it an inviting destination for a family retreat close to nature. Show more
InfoSummary of reviewsThe ibis Styles Poços de Caldas hotel is highly regarded for its prime location in the heart of the city, offering easy access to Poços de Caldas' central square, shopping districts, and numerous attractions. Nestled in a peaceful neighborhood, it provides a tranquil retreat with modern, impeccably clean facilities. The breakfast service is a standout, with a diverse array of quality options that please a variety of tastes, complemented by friendly and efficient staff. Guests also enjoy simple, yet flavorful dinner offerings, which, despite occasional seating limitations, are praised for their taste and convenience.
The hotel's rooms maintain the Ibis standard, boasting modern decor, cleanliness, and comfort. While the rooms are compact, they are well-equipped, providing a cozy atmosphere attributed to effective soundproofing and essential amenities. Family-friendly features and pet accommodations add to the hotel's appeal, ensuring a pleasant experience for all guests, including children and furry companions. The hotel's overall cleanliness is second to none, with guests frequently commending the spotless state of the rooms and common areas.
The staff consistently earns accolades for their exceptional service, offering attentive and professional assistance across all areas, adding to the guest experience. However, the Wi-Fi services present a mixed bag, requiring improvement in connectivity and stability, while the parking facility, though useful, could benefit from better space management and access.
As a three-star hotel, ibis Styles Poços de Caldas impresses with its strategic location, modern infrastructure, and the staff's dedication, delivering great value for its cost. Though there are minor areas for improvement, the hotel remains a favored choice for short stays, attracting visitors with its excellent breakfast, convenient position, and welcoming environment, making it a solid option for both leisure and business travelers. Show more
InfoSummary of reviewsLisboa Hotel offers a largely positive experience for its guests with standout features and minor areas of improvement.
The hotel's central location is frequently praised as excellent, providing easy access to popular attractions, restaurants, markets and pharmacies. This prime location allows guests to explore the city conveniently and immerse themselves in the local culture, significantly enhancing their stay.
The breakfast at Lisboa Hotel receives high marks for quality and variety with many guests describing it as a delight and one of the highlights of their stay. The selection is fresh and comprehensive, contributing to a satisfying start to the day, despite minor criticisms regarding limited hours and occasional repetition.
Guests have mixed reviews concerning the rooms. While some appreciate the airy, very clean rooms with soft mattresses and hot showers, others note issues such as small size, outdated furnishings and occasional cleanliness lapses. The presence of cockroaches and a need for better maintenance were also mentioned, indicating room for improvement.
Cleanliness overall is a major strong point for Lisboa Hotel. The majority of visitors commend the spotless and well-maintained environment. Daily cleaning is thorough, ensuring that rooms and facilities are comfortable and welcoming. The staff’s high standards contribute significantly to guests' positive experiences.
The staff is another highlight of Lisboa Hotel, frequently described as attentive, polite and helpful. Their friendliness and courteous demeanor receive constant praise with several mentions of individual staff members going above and beyond to assist guests.
However, the Wi-Fi service at Lisboa Hotel is a notable area needing improvement. Many guests report weak signals and unreliable connectivity, affecting both rooms and common areas.
The heated pool is generally appreciated for its pleasant temperature and leisure value, though some guests point out minor cleanliness and maintenance issues. Despite concerns regarding the pool area, the feature is still considered excellent by many.
Parking presents another challenge with guests noting additional fees, a small and tight parking lot and the requirement to leave car keys at the reception. These elements contribute to a less convenient experience, though an alternative paid parking option nearby is available.
Finally, beds at Lisboa Hotel are generally well-regarded for their comfort and quality with clean and fragrant bedding enhancing the sleep experience. Some minor complaints about mattress and pillow quality suggest that there is room for small improvements in this area.
In summary, Lisboa Hotel's excellent location, delicious breakfast offerings, high cleanliness standards and friendly staff create a largely positive experience, despite some areas that could benefit from further attention and enhancement. Show more
InfoSummary of reviewsHotel Nascentes da Serra enjoys a prime tranquil location at the entrance of Poços de Caldas, overlooking the picturesque Bortolan reservoir. This setting offers guests a serene atmosphere, making it an ideal escape from city noise while maintaining convenient access to tourist spots, shopping centers and major highways. The quiet surroundings and scenic views right from the hotel premises enhance the guest experience.
The breakfast at the hotel is frequently praised for its variety and quality with guests lauding the abundance of options including bread, cakes, fruits and cheese bread worthy of Minas. The dining environment is well-maintained and complemented by the polite and attentive staff, making for a well-organized and pleasant breakfast experience.
While the food quality at lunch and dinner is generally well-received, the limited menu variety and high prices are noted as areas for improvement. Guests appreciate the delicious meals and ambient restaurant atmosphere, though more diverse and affordable options would enhance the experience.
Rooms at Hotel Nascentes da Serra are commended for their spaciousness and cleanliness. Guests appreciate the attentive housekeeping and overall fresh environment. The staff's exceptional service, characterized by professionalism and friendliness, significantly contributes to a cozy and inviting atmosphere. However, some guests noted a need for air conditioning, better soundproofing and updates to furnishings.
Cleanliness is a notable strength with consistently positive feedback regarding the immaculate conditions of rooms and common areas. Bed and bath linens are often praised, though minor issues like occasional stained towels are mentioned.
The staff is frequently highlighted for their excellent service, creating a warm and familial atmosphere that enhances the overall guest experience. Many reviews emphasize the team's dedication to exceeding guest expectations.
Wi-Fi connectivity at the hotel is inconsistent with frequent drops and variable quality mentioned by many guests. This is an area requiring improvement.
The gym receives mixed feedback with some guests appreciating the infrastructure, but many noting the need for more and better equipment. Accessibility issues are also mentioned, particularly for those with limited mobility.
The pool area stands out for its cleanliness, scenic views and family-friendly amenities, including a separate children's pool and leisure facilities. However, the cold water temperature and lack of a heated pool are noted drawbacks.
Families find Hotel Nascentes da Serra an excellent choice for vacations with numerous activities for children and a calm environment perfect for relaxation. The hotel's facilities, including playgrounds and toy rooms, cater to young guests, making it a welcoming destination for families seeking tranquility.
In summary, Hotel Nascentes da Serra is a well-regarded choice for those visiting Poços de Caldas, offering a blend of tranquility, comfort and accessibility. With some improvements in dining variety, room amenities, Wi-Fi connectivity and gym facilities, the hotel could further elevate its guests' experience. Show more
InfoSummary of reviewsHotel Villa Fiori has garnered consistently positive reviews across various key categories. Nestled in a central location, the hotel is praised for its convenience and proximity to a multitude of attractions, shops, restaurants and markets, making it an ideal choice for travelers who enjoy exploring on foot. The hotel's proximity to cultural landmarks and green areas further enhances its appeal.
Guests are particularly impressed with the newly renovated infrastructure, which features clean, comfortable and spacious rooms equipped with contemporary furniture. The tranquility and modern amenities of the rooms contribute significantly to visitors' overall satisfaction.
The hotel's breakfast offering is another standout feature with a wide variety of foods, fruits, beverages and sweets, catering to diverse dietary needs, including lactose-free options. The well-organized presentation, along with a pleasant ambiance featuring scenic views and jazz music, adds to the overall dining experience, despite a few suggestions for improvement in terms of freshness and more vegetarian options.
Cleanliness is a hallmark of Hotel Villa Fiori with guests consistently noting the spotless and well-maintained accommodation. Both guest rooms and common areas are described as immaculate, creating a welcoming and pleasant environment. This is further enhanced by the hotel's excellent security measures and amiable staff.
Speaking of staff, the hospitality at Hotel Villa Fiori is exceptional with guests frequently commending the polite, friendly and attentive service provided by the team. Special mentions for staff members like Valdeci and Fran highlight the personalized and extraordinary levels of kindness and courtesy that guests experience.
While parking facilities are available, some guests pointed out the additional charges and occasional inconvenience. The on-site parking, though appreciated, can sometimes be crowded and challenging to navigate.
Finally, the comfort of the bedding is frequently praised with guests highlighting the king-size beds as a major plus, contributing to restful nights. Although there was a minor complaint about mattress maintenance, the overall sentiment remains very positive regarding the comfort and spaciousness offered.
In summary, Hotel Villa Fiori excels in providing a comfortable, convenient and hospitable experience for its guests, making it a highly recommended choice for travelers. Show more
InfoSummary of reviewsPresidente Hotel, situated in the heart of Poços de Caldas, enjoys a prime location that consistently wins high praise from guests. Positioned near major tourist attractions, parks, shops, cable cars and thermal baths, the hotel’s central location facing the city's main square makes sightseeing convenient and enhances the travel experience. This strategic position, combined with well-maintained facilities and great service, is a key feature that guests appreciate.
The breakfast at Presidente Hotel stands out for its variety and quality. Guests frequently commend the complete and delicious breakfast experience, which includes a broad range of items such as fruits, breads, juices and sweets, catering to different dietary needs including gluten-free and lactose-free options. The breakfast service is noted for its cleanliness organization and the polite and attentive staff. Despite occasional delays in food replenishment, the breakfast experience significantly contributes to the positive reviews.
Rooms at Presidente Hotel are lauded for their comfort and cleanliness. Guests describe the rooms as spacious, well-organized and impeccably clean with comfortable beds and modern amenities like hot tubs. Though some find the decor somewhat outdated, the homely comfort overrides these concerns. Bathrooms are particularly praised for their cleanliness and functional showers, while the excellent views from the rooms enhance the appeal. Noise from busy streets and occasional mentions of outdated furnishings are minor drawbacks, but the overall positivity around clean, comfortable rooms holds strong.
Cleanliness is a hallmark of Presidente Hotel with guests frequently highlighting the exceptional standards maintained throughout the property. Rooms are consistently noted as clean and fragrant, contributing to a cozy environment. The hotel's commitment to hygiene with constant and impeccable cleaning, fresh bed linens and sanitized spaces, offers a well-maintained and inviting atmosphere.
The staff at Presidente Hotel receive exceptional praise for their service. Silvia and Simone, along with the rest of the reception team, are particularly noted for their friendliness, helpfulness and attentiveness. The staff are described as super attentive, patient and genuinely concerned about guests' well-being, ensuring that all visitors feel well-cared for throughout their stay. This high level of hospitality is a significant factor in the hotel’s positive reviews.
For families, Presidente Hotel provides a welcoming environment with amenities like the pool being a highlight for young children. The family-friendly atmosphere ensures a comfortable and enjoyable stay for all ages, making it a recommended choice for family weekends and vacations.
Guests also speak positively about the beds at Presidente Hotel, often highlighting their comfort and cleanliness. Despite a few mixed reviews on mattress firmness and occasional issues with bed configurations, the overall sentiment points to restful, clean and comfortable bedding.
In summary, Presidente Hotel excels in providing guests with a positive experience through its prime location, excellent breakfast, clean and comfortable rooms, high standards of hygiene, attentive and friendly staff and family-friendly amenities. Show more
InfoSummary of reviewsThe ibis Poços de Caldas stands out largely due to its prime location in the heart of Poços de Caldas, making it easy for guests to explore the city on foot. The proximity to dining options, shops and main tourist attractions ensures that visitors have convenient access to everything they need. Additionally, the secure parking is a frequently praised feature, adding to the overall convenience of the stay. The friendliness and attentiveness of the staff further enhance the welcoming atmosphere, contributing significantly to guest satisfaction.
Breakfast at the hotel receives high marks for its variety and quality with a wide range of fresh and tasty options that include cakes, breads and juices. The pleasant addition of live music during breakfast adds a delightful touch. However, during peak times, the breakfast area can become crowded and disorganized.
The rooms at ibis Poços de Caldas are generally praised for their cleanliness, comfort and functional layouts. Guests often note the spaciousness of the beds and the overall well-maintained condition of the rooms. Nevertheless, some guests find the rooms to be too small and note occasional maintenance oversights such as insufficient lighting, cracked walls and outdated décor.
The hotel's cleanliness standards are consistently highlighted positively with guests frequently mentioning the spotless and well-maintained rooms and bathrooms. Daily cleaning services enhance this experience, though there are sporadic mentions of minor cleanliness issues like hair from previous guests or musty smells in some rooms.
The staff’s friendliness and professionalism receive consistent praise with numerous mentions of the polite and helpful receptionists. Guests appreciate the well-organized and efficient service, which creates a pleasant and stress-free stay.
The Wi-Fi service has mixed reviews. While some find it reliable and strong, especially in common areas, others report issues with weak signals in certain rooms and instability during use.
Parking facilities are highly praised for being ample, secure and conveniently located, adding significant value to the stay. The inclusion of free parking, proximity to elevators and overall ease of access are noted as standout features.
Bed comfort receives mixed feedback; some guests praise the spacious and comfortable beds, while others note issues with the mattresses being either too hard or too soft, as well as the quality of pillows and linens.
As a three-star establishment, ibis Poços de Caldas provides standard services and facilities with a focus on cleanliness, value for money and overall reliability, despite some minor drawbacks such as the size of the rooms and the comfort of the beds.
The hotel is also appreciated for being pet-friendly with positive reviews about its acceptance of small pets and the accommodations made for them. However, some guests note issues like pet hair in rooms and noise from other animals, which may require attention.
Overall, ibis Poços de Caldas is celebrated for its excellent location, cleanliness, friendly staff and valuable amenities, making it a practical choice for both leisure and business travelers. Show more
InfoSummary of reviewsPousada Trem Chic offers a remarkable blend of comfort, excellent service, and culinary delights, set in a serene and scenic location. Positioned near the entrance of Poços, the inn is ideally placed for ease of access to the city center, while offering a tranquil retreat surrounded by natural beauty. The accommodations are spacious and beautifully maintained, with tasteful decor complementing the high standards of cleanliness. Guests frequently highlight the comfort of the rooms, particularly praising the large, luxurious beds and the selection of rooms with hot tubs that enhance relaxation.
Dining at Pousada Trem Chic is a delightful experience, with breakfast emerging as a highlight. The morning buffet features an array of freshly baked goods and a variety of delicious cakes, complemented by personalized service from the attentive staff. Dinner is equally commendable, offering homemade meals that exude flavor and warmth, reminiscent of a cozy country home atmosphere. The culinary offerings consistently receive high marks for both quality and presentation.
The staff at Pousada Trem Chic are a defining feature, renowned for their warmth, attentiveness, and commitment to guest satisfaction. Visitors frequently commend the exceptional hospitality provided by the dedicated owners and staff, creating a genuinely welcoming and home-like atmosphere. The helpful nature and friendly demeanor of team members such as João, Andrade, and Bruno consistently leave a lasting impression on guests.
In summary, Pousada Trem Chic stands out as a highly recommended destination for travelers seeking comfort, outstanding service, and a memorable stay in a picturesque setting. With its striking blend of luxury accommodations, delightful dining experiences, and impeccable hospitality, this inn promises an unforgettable retreat. Show more
InfoSummary of reviewsHotel Excelsior has established itself as a prime choice for travelers, thanks notably to its exceptional location. Situated conveniently near the city center, the hotel offers easy access to numerous attractions, restaurants and bars, making it highly favored among both leisure and business travelers. The surrounding area is safe, quiet and pleasant, adding to the allure of the hotel’s strategic positioning.
Guests frequently commend the breakfast, highlighting its wonderful variety and quality. The ample selection of items, from fresh fruit to robust coffee, caters to various tastes, making morning meals exceptionally satisfying. Cleanliness throughout the hotel is another standout feature with rooms and general areas meticulously maintained. High standards of hygiene, paired with daily housekeeping, ensure guests enjoy a very clean organized and comfortable environment.
The rooms at Hotel Excelsior are generally well-received, appreciated for their cleanliness, comfort and spaciousness. While some rooms require minor renovations and updates, the majority are well-furnished with practical amenities, such as smart TVs and ample outlets. Excellent daily housekeeping contributes to a tidy and cozy atmosphere, although improvements in air conditioning and sound insulation could enhance comfort further.
Service at Hotel Excelsior is highly praised with staff described as friendly, polite and exceptionally dedicated. The notable efforts of individuals like Mr. Sérgio and Paula enhance guests' positive experiences, contributing significantly to the hotel's hospitable environment. This attentive and helpful service, combined with the hotel's cleanliness, leaves a strong, favorable impression on visitors.
The hotel's pool facilities also receive high marks, described as big, clean and beautiful. Despite occasional mentions of cloudy water and a lack of service around the pool area, overall, guests find the swimming pool to be an excellent spot for relaxation. Similarly, the ample private parking is well-regarded, providing a hassle-free and efficient experience for guests traveling by car.
Hotel Excelsior excels as a family-friendly choice with its welcoming and cozy atmosphere making it ideal for those traveling with children. The combination of dedicated service, practical amenities and a convenient location near city events further enhances its suitability for family stays.
However, the Wi-Fi service presents some inconsistencies; while some guests report strong and reliable connectivity, others face intermittent issues and poor signals, particularly on higher floors.
Overall, Hotel Excelsior offers a solid, well-rounded experience, characterized by its unbeatable location, comprehensive cleanliness, high-quality breakfast and dedicated staff. Occasional improvements in room updates and internet reliability would make stays even more satisfying, solidifying its status as a preferred choice for many travelers. Show more
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Family Friendly Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
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