Hotel Fazenda Poços de Caldas

Pocos de Caldas -21.82507800, -46.52734000 , Rodovia Geraldo Martins Costa, Km 7,5 (Show on Map)
8.2
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Fazenda Poços de Caldas offers a tranquil retreat set amidst picturesque landscapes, ideal for family relaxation and enjoyment, particularly for children. The serene environment close to nature and the picturesque lake are frequently highlighted, despite occasional issues with the location accuracy on booking platforms. The convenient proximity to essential amenities and attractions within the hotel makes it a favored destination.

Guests consistently praise the meals at the hotel, describing them as delicious and varied from breakfast through dinner. The breakfast earns accolades for its variety and quality with particular mentions of the exceptional omelets and attentive staff. Dinner is also highly regarded, noted for its taste and the pleasant dining atmosphere, though there are some concerns about limited options and delayed replenishments.

The rooms receive mixed reviews. Guests appreciate the spaciousness, cozy atmosphere and amenities like minibars and air conditioning. However, there are recurring concerns about cleanliness and maintenance, including issues with mold, poor upkeep and worn-out mattresses.

Cleanliness at the hotel is a mixed experience. Some guests praise the clean rooms, bathrooms and outdoor pools, but others report issues with dirty floors, bad smells and insufficient upkeep in facilities. Improved hygiene practices and more consistent cleaning are noted as areas needing attention.

The staff at Hotel Fazenda Poços de Caldas are exceptional, noted for their politeness, helpfulness and dedication. The recreation team, in particular, enhances the experience for children, making it enjoyable for families. The friendly and efficient waitstaff and generally positive reception interactions leave a lasting good impression.

The hotel's Wi-Fi service, while available in common areas, is often criticized for its weak and inconsistent signal, especially in the rooms and cabins.

The pool facilities, including heated pools, are praised for their cleanliness and provide a highlight for many guests. However, operational issues with pools being under renovation or insufficient heating are occasionally mentioned as drawbacks.

Hotel Fazenda Poços de Caldas is especially well-suited for families, offering a range of activities designed for both children and adults. The family-friendly atmosphere and the engaged recreation team make it an excellent choice for creating memorable family moments.

Bed quality, however, is another area with divided opinions. Some guests find the beds comfortable, while others criticize the low-quality mattresses and pillows, citing discomfort and structural issues.

Lastly, the hotel is noted for its pet-friendly policies, allowing pets throughout the property, which resonates well with animal lovers. However, the presence of pets in dining areas, despite rules against it, has raised some concerns from guests.

In summary, Hotel Fazenda Poços de Caldas stands out for its serene location, excellent meals, engaging activities for families and exceptional staff. While there are areas for improvement, particularly in room maintenance and Wi-Fi connectivity, the overall experience is positive, making it an inviting destination for a family retreat close to nature.
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Categories
Hotel for Honeymoon
This farm hotel provides a rustic and charming experience, perfect for couples looking to connect with nature. The serene environment and outdoor activities create a relaxing and romantic getaway.

Hotel with Spa
Located in Poços de Caldas, this farm hotel provides spa services. It combines rural charm with wellness facilities.

Family Friendly Hotel
Provides a unique farm-stay experience with plenty of outdoor space for children to explore. It offers a relaxed atmosphere and activities centered around nature, perfect for families looking to disconnect and enjoy the countryside.

Dog Friendly Hotel
Being a 'Hotel Fazenda' (Farm Hotel), it naturally provides ample outdoor space and a rural environment, ideal for dogs. Although specific pet-related services aren't mentioned, the setting itself is inherently dog-friendly.

Hotel with Swimming Pool
This family-friendly farm stay offers 2 indoor and 2 outdoor swimming pools. Recreational amenities include outdoor tennis courts, providing a variety of activities for guests to enjoy. The hotel is located a short drive from Walter World Theme Park.

  Indoor Pool    Children's Pool    Pool Water Slide    Outdoor Pool  


Business Hotel
This hotel offers a tranquil environment with laundry services, suitable for business travelers seeking a peaceful retreat with essential amenities.

Hotel with Outdoor Pool
This hotel features 2 outdoor pools and 2 indoor pools, along with pool umbrellas. It offers a free daily buffet breakfast and a relaxing environment.

Hotel with Children's Pool
Located in Serra da Mantiqueira, this hotel fazenda features two pools, a children's pool, a kids' club, a playground, and offers free children's recreation activities.

Hotel with Indoor Pool
This hotel fazenda provides 2 heated indoor pools. Additionally, it offers a waterslide, enhancing the recreational options within its indoor pool area.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Romantic Hotel

Hotel with Gym

Hotel with Tennis Courts

5-Star Hotel

Hotel with Pool Water Slide

Room Types
Triple Room with Balcony Located near the restaurant area, this air-conditioned room features a balcony with a hammock. It offers a minibar, bathroom and a TV. Please specify before arrival if you prefer 1 double or 2 single beds.

Standard Triple Room This double room has a minibar, air conditioning. Please note that this apartment is located 200 metres from both the reception and the restaurant.

Deluxe Room The triple room's kitchenette, which has a microwave, is available for cooking and storing food. This air-conditioned triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 3 beds.

Family Room The family room's kitchenette, which has a microwave, is available for cooking and storing food. This air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views.

Triple Room This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 2 beds.

Superior Chalet This air-conditioned chalet features 1 living room, 2 separate bedrooms and 2 bathrooms with a shower. The chalet's kitchenette, which has a microwave, is available for cooking and storing food. Boasting a balcony with garden views, this chalet also features a minibar and a flat-screen TV with cable channels. The unit has 6 beds.

Standard Double Room This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.

Standard Quadruple Room This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 3 beds.

Standard Family Room This air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 4 beds.

Quadruple Room with Balcony This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 3 beds.

Family Room with Balcony This air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 4 beds.

King Suite with Spa Bath The fireplace is the standout feature of this suite. The air-conditioned suite has 1 bedroom and 2 bathrooms with a bath and a shower. Boasting a balcony with garden views, this suite also features a minibar and a flat-screen TV with cable channels. The unit has 4 beds.

Guest Reviews
8.2
Very Good
Location
Hotel Fazenda Poços de Caldas, nestled amidst beautiful landscapes, provides a tranquil retreat close to nature. The location is highly praised for its serene environment, making it an ideal spot for relaxation and family enjoyment, particularly for children. It's conveniently situated, not too far from the center of Poços de Caldas, though some mention that it is a bit of a distance from the city.

The hotel boasts a large area filled with nature and beautiful views, including a picturesque lake often highlighted by guests. The well-maintained journey to the hotel guarantees a welcoming approach.

Guests appreciate the proximity to essential amenities like the restaurant and reception. With comfortable accommodations, excellent meals and a variety of activities including pools, gardening and a game room, the hotel ensures a fun-filled experience for everyone. The pet-friendly policy, attentive staff and inclusive attractions add to the charm, making it a great destination for family vacations.

However, it's worth noting that some have faced issues with the incorrect location listed on booking platforms, which can lead to confusion. Despite this, most reviews underline the positive aspects of the location, service and amenities, making Hotel Fazenda an inviting destination.

Breakfast
The breakfast at Hotel Fazenda Poços de Caldas is generally praised for its variety and quality. Guests appreciate the numerous options available, catering to diverse tastes. Many reviews highlight the breakfast as excellent, delicious and exceptional with specific mentions of the wonderful omelets. The staff is noted to be very attentive, contributing to a positive dining experience. Overall, meals at the hotel, including breakfast, are regarded as very good or fantastic with a high level of satisfaction in terms of flavor and variety. However, there are occasional mentions of room for improvement, such as the timing of breakfast service and the freshness of some items. Despite these few critiques, the overwhelming sentiment is one of enjoyment and satisfaction with the breakfast offerings at the hotel.

Dinner
Hotel Fazenda Poços de Caldas has garnered various reviews that highlight the quality and variety of its dining experience. The recurring theme is the delicious and plentiful food, praised consistently for its quality and taste. Breakfast to dinner offerings are mentioned to be very good with many guests appreciating the diversity and well-done preparation of the meals. The use of quality products appears to contribute significantly to the positive dining experiences.

Specifically, guests noted exceptional meals, delicious food and plentiful servings, even describing the food as sensational and wonderful. The atmosphere during meals is enhanced with good music, providing a pleasant dining environment. The hospitality of the staff also receives special mention with attentive service contributing to the overall positive experience.

However, a few reviewers pointed out some drawbacks. There were mentions of limited food options and occasional shortages, leading to delays in replenishment. Another concern was the dinner starting time, which some felt was too late for families with young children.

Overall, the dining experience at Hotel Fazenda Poços de Caldas is largely positive with excellent and varied food options that receive high praise from guests.

Rooms
The rooms at Hotel Fazenda Poços de Caldas offer a mixed experience. Guests appreciated the spaciousness and cleanliness of many rooms, noting that they are cozy, well-equipped with amenities like minibars, microwaves and air conditioning. Many found the accommodations comfortable and the room sizes generous.

However, there are recurring concerns regarding cleanliness and maintenance. Some guests reported mold, poor upkeep and issues with room amenities such as worn-out mattresses and malfunctioning curtains. The musty smell and insufficient outlet availability in certain rooms were also notable drawbacks. Additionally, noise from nearby construction and the presence of dogs in dining areas were mentioned as detracting factors.

Despite simpler accommodations, some guests found the experience satisfying and comfortable, particularly in rooms that were impeccably clean and well-maintained. However, it was also highlighted that certain rooms require modernization and better maintenance to meet guests' expectations fully.

Beds
The beds at Hotel Fazenda Poços de Caldas have received a range of feedback from its guests. Some guests found the beds to be comfortable with a good mattress, while others noted significant issues with their sleeping arrangements. Many reviews mentioned low-quality mattresses and pillows with some mattresses described as being too soft or worn out, leading to discomfort and sometimes even physical pain. A few guests also reported beds that were wobbly, unstable or had structural issues like loose legs and protruding wires. Additionally, some described the pillows as being very soft, which was not ideal for neck support. There were instances where guests noted a smell of paint in the room, adding to their discomfort. Overall, while a few visitors appreciated the comfort, many felt that the bedding quality could be improved to enhance the overall rest experience at the hotel.

Cleanliness
'Hotel Fazenda Poços de Caldas' presents a mixed bag when it comes to cleanliness with both commendable and disappointing aspects noted by guests. Among the positive highlights, several visitors praised the hotel's excellent cleanliness, particularly noting clean rooms and bathrooms, as well as very clean outdoor pools. The hygiene of common areas such as the dining space received some positive remarks.

However, the reviews also point out areas in need of significant improvement. Some guests reported poor room cleanliness upon arrival with issues such as dirty floors, bad smells from sheets and a lack of general upkeep being mentioned. Additionally, there were remarks about the overall cleanliness and maintenance of facilities, including dirty air conditioning units, insufficient maintenance of wooden bathroom cabinets and littered pool bar areas.

Specific complaints also emphasized the need for better hygiene practices with reports of animal feces, fur and feathers in the environment and lapses in cleaning services, particularly concerning the daily maintenance of rooms and tables at the restaurant.

Overall, while some aspects of the hotel's cleanliness receive high marks, there is a notable need for enhanced maintenance and more consistent cleaning practices to ensure all areas meet guest expectations.

Staff
Hotel Fazenda Poços de Caldas boasts an exceptional team of staff who significantly enhance the guest experience. Guests consistently praise the politeness, attentiveness and helpfulness of the employees, describing them as friendly, cheerful and always available to assist.

The service provided by the staff is highlighted as a standout feature of the hotel with many noting the high level of professionalism and hospitality. The recreation team, in particular, receives numerous accolades for their enthusiasm and dedication, especially in engaging with children, making the stay enjoyable for families.

Waitstaff are commended for their efficiency and friendliness, promptly attending to guests' needs and ensuring pleasant dining experiences. The reception team is generally well-regarded, though there are occasional mentions of less welcoming interactions upon arrival.

Overall, the staff at Hotel Fazenda Poços de Caldas are recognized for their exceptional service and a warm, welcoming attitude, leaving a positive and lasting impression on visitors.

Wi-Fi
Hotel Fazenda Poços de Caldas provides a serene and authentic countryside experience for its guests, but those seeking a reliable internet connection might find themselves disappointed. The Wi-Fi service, praised by some as available in common areas like near the restaurant and reception, often fails to extend to the rooms and cabins. Unfortunately, guests frequently report weak and inconsistent internet signals with some describing the connection as failing or non-existent. While the hotel excels in offering a rustic and peaceful getaway, it is evident that the Wi-Fi could benefit from significant improvements to meet the needs of today's connected travelers.

Pool
Hotel Fazenda Poços de Caldas offers a diverse pool experience with three pools available to guests. The standout feature is the heated pools, which are particularly appreciated, especially for activities catering to children. Guests largely praised the cleanliness and facilities of the pools, noting that the heated pools were a highlight, both warm and cozy when functional.

One of the primary outdoor pools attracts compliments for its beauty, though it occasionally struggles with cleanliness. Reviews also indicate some operational issues; one of the heated pools was under renovation and at times only one of the three heated pools was functioning, which detracted from the experience, particularly on rainy days when many guests seek indoor activities. Additionally, some indoor pools were remarked to be too cold and not heated as expected, which was disappointing for some visitors.

There were minor maintenance concerns, including a ceiling with holes above an indoor pool that allowed dirty water to drip through during rain and a floor occasionally covered in leaves. Despite these issues, the pools remain a significant asset of the hotel, especially the working heated ones that enhanced the stay for many guests during inclement weather. Overall, the pool areas are generally well-regarded but could benefit from more consistent maintenance and operational improvements.

Family
Hotel Fazenda Poços de Caldas is an exceptional choice for families looking to combine relaxation with engaging activities for kids. Nestled in nature, it offers a wealth of leisure options tailored to both children and adults, making it ideal for family vacations. Reviews frequently commend the hotel's superb organization and a wide range of entertaining activities for kids, particularly those aged 6 to 10. Guests have praised the engaging recreation team, noting their dedication to ensuring children are entertained and integrated. Despite occasional adaptations due to weather, the activities remain enjoyable and diverse.

The hotel's family-friendly atmosphere and comfortable environment are consistently highlighted, making it a great place for both relaxation and active fun. Visitors have described their stays as wonderful experiences, emphasizing how the location is perfect for rest and creating memorable family moments. The integration teams for children deserve special mention with many guests applauding their efforts in engaging and entertaining young guests.

Overall, Hotel Fazenda Poços de Caldas stands out as a top choice for family vacations, combining the tranquility of nature with a vibrant array of kid-friendly activities. It's a place that many are eager to recommend and return to, ensuring lasting memories for families seeking a harmonious blend of relaxation and excitement.

Dog Friendly
Hotel Fazenda Poços de Caldas is renowned for its pet-friendly environment, which extends to all areas of the property, including the restaurant and cafeteria. Many guests have positively noted that their dogs were well received and treated with care during their stay. The hotel's friendly staff is also highlighted, making it an appealing choice for families with both children and pets.

The presence of dogs throughout the hotel, including the dining areas, is a common observation. This liberal approach allows pets to roam freely, ensuring they feel welcome and part of the experience. For those who adore animals, this can enhance the charm and hospitality of the place.

However, it is worth noting that while the majority of guests appreciate the pet-friendly policies, some have expressed discomfort with the presence of dogs in dining areas, despite rules prohibiting animals in these spaces. This suggests a potential area for improvement in balancing pet-friendly amenities with guest comfort in communal areas.

Overall, Hotel Fazenda Poços de Caldas stands out for its dedication to accommodating pets, fostering an environment where animal lovers can fully enjoy their stay alongside their furry companions.


Yes, Hotel Fazenda Poços de Caldas has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Pool Water Slide, Outdoor Pool.

Yes, a spa is available at Hotel Fazenda Poços de Caldas.

Yes, Hotel Fazenda Poços de Caldas welcomes dogs.

No, parking facilities aren't available at Hotel Fazenda Poços de Caldas.

Yes, Hotel Fazenda Poços de Caldas has a gym.

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