Thermas All Inclusive Resort Poços de Caldas By Nacional Inn
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Summary of reviewsThermas All Inclusive Resort Poços de Caldas By Nacional Inn receives high praise for its family-friendly environment and exceptional location. Situated just a short drive from the center of Poços de Caldas, the resort offers tranquility despite its proximity to a busy street. Guests enjoy the integration of an amusement park within the large hotel space, making it an appealing choice for families seeking both relaxation and entertainment.
The resort's dining experience is commendable, particularly the breakfast, which features a wide selection and superb preparation. The variety and quality of meals extend to lunch and dinner, marked by a homemade taste that stands out. While some areas of dining service could improve, guests appreciate the overall culinary offerings and the service that accompanies them.
Rooms at the resort are spacious and generally clean, providing a comfortable environment for families and larger groups. However, issues such as outdated air conditioning, noise, and varying degrees of comfort in bedding are noted concerns. Nevertheless, the well-lit and ventilated spaces contribute to a pleasant stay.
The resort's pool facilities are a highlight, with both indoor and outdoor heated pools that guests find delightful. Families appreciate the children's area with fun features, although some suggest enhancements for the children's pool temperature. The heated pools, in particular, receive significant praise for their size and warm, inviting temperatures.
The staff at the resort is consistently commended for their friendliness and exceptional service. Guests feel well cared for, thanks to the polite and attentive staff, who handle requests efficiently and courteously.
However, the Wi-Fi service appears to be a weak point, with reports of inadequate connectivity in various areas of the resort. This aspect could pose challenges for guests requiring reliable internet during their stay.
The resort’s all-inclusive aspect is well-regarded, offering variety and quality food and drinks, though improvements in the consistency of availability are suggested. Despite some areas requiring attention, the overall experience at Thermas All Inclusive Resort Poços de Caldas By Nacional Inn is overwhelmingly positive, making it a recommended destination for families seeking a memorable getaway.
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The resort's dining experience is commendable, particularly the breakfast, which features a wide selection and superb preparation. The variety and quality of meals extend to lunch and dinner, marked by a homemade taste that stands out. While some areas of dining service could improve, guests appreciate the overall culinary offerings and the service that accompanies them.
Rooms at the resort are spacious and generally clean, providing a comfortable environment for families and larger groups. However, issues such as outdated air conditioning, noise, and varying degrees of comfort in bedding are noted concerns. Nevertheless, the well-lit and ventilated spaces contribute to a pleasant stay.
The resort's pool facilities are a highlight, with both indoor and outdoor heated pools that guests find delightful. Families appreciate the children's area with fun features, although some suggest enhancements for the children's pool temperature. The heated pools, in particular, receive significant praise for their size and warm, inviting temperatures.
The staff at the resort is consistently commended for their friendliness and exceptional service. Guests feel well cared for, thanks to the polite and attentive staff, who handle requests efficiently and courteously.
However, the Wi-Fi service appears to be a weak point, with reports of inadequate connectivity in various areas of the resort. This aspect could pose challenges for guests requiring reliable internet during their stay.
The resort’s all-inclusive aspect is well-regarded, offering variety and quality food and drinks, though improvements in the consistency of availability are suggested. Despite some areas requiring attention, the overall experience at Thermas All Inclusive Resort Poços de Caldas By Nacional Inn is overwhelmingly positive, making it a recommended destination for families seeking a memorable getaway.
Luxury Resort
Mentioned as a luxury 5-star all-inclusive resort with various facilities, including beach facilities like loungers and parasols, a fitness center, and a wellness center.
Family Friendly Resort
Located within the Walter World theme park grounds, this all-inclusive resort provides easy access to family entertainment. It features a children's pool, an arcade/game room, and multilingual staff, catering specifically to families with kids. The resort also offers free parking and Wi-Fi.
Resort with Swimming Pool
This all-inclusive resort offers an outdoor pool and is located within the grounds of the Walter World Theme Park. It features free WiFi and free parking, ensuring a convenient and enjoyable stay. The resort also boasts multiple indoor and outdoor swimming pools, along with a waterslide.
Heated Pool Indoor Pool Pool Water Slide Outdoor Pool
Resort with Free Wi-Fi
This resort offers comprehensive amenities, including all-inclusive services, ensuring seamless connectivity throughout the property. Its extensive facilities cater to both leisure and business travelers, making it ideal for those who value consistent internet access.
Business Resort
Located in São Paulo, this resort offers meeting rooms and all-inclusive amenities, making it suitable for business travelers seeking convenience and comprehensive services.
Resort with Parking
This resort offers free parking, and includes accessible parking options, catering to guests with specific needs.
Accessible Resort
The resort provides rooms and facilities for disabled guests, ensuring wheelchair access. It includes accessible toilets and features a lift for convenient movement. The hotel also advises that wheelchair users can check door widths at reception for further assistance.
5-Star Resort
As an all-inclusive resort, it provides a hassle-free experience with meals, activities, and amenities included. Located in Poços de Caldas, it offers a range of recreational facilities and is ideal for families and those seeking a relaxing getaway. The resort ensures a comprehensive and enjoyable vacation.
Resort with Outdoor Pool
Located within the Walter World theme park, this all-inclusive resort offers an outdoor pool and free access to the park's attractions. The resort provides a wide range of activities and amenities suitable for families.
Resort with Pool Water Slide
This all-inclusive resort offers a range of water activities with thermal pools and water slides. It is designed for family entertainment with dedicated kids' areas. Guests can enjoy a relaxing and fun-filled vacation with all amenities included.
Resort with Indoor Pool
This resort boasts an immense heated indoor pool as part of its aquatic complex. It also hosts 'Aqualoucos' shows in the indoor pools, highlighting a significant and engaging indoor water feature.
Resort with Heated Pool
This resort offers an all-inclusive experience, ensuring a convenient and luxurious stay. The heated pool is a central feature, providing year-round enjoyment and relaxation for guests of all ages.
Resort with All Inclusive Packages
Resort Taking Steps Towards Sustainability
Resort with Spa
Romantic Resort
Guest Reviews
Thermas All Inclusive Resort Poços de Caldas By Nacional Inn offers an enviable location for families seeking a peaceful and convenient getaway. Situated just 8 minutes by car from the center of Poços de Caldas, the resort provides tranquility despite its proximity to a busy street. Guests appreciate the large hotel space that seamlessly integrates an amusement park, offering a family-friendly environment packed with activities for children. Direct and free access to the adjacent Walter World park adds a noteworthy convenience for those seeking entertainment nearby.
The resort is not just about location; it is well-regarded for its cleanliness and the delightful temperature of its pools. While the hotel itself may feel a bit outdated, it is well maintained and equipped, ensuring comfort for guests. Onsite dining garners mixed opinions, suggesting a buffet of questionable quality, yet it is plentiful and satisfying for many. Overall, the resort's excellent location, combined with its family-oriented amenities and peaceful setting, makes it a recommended choice for families exploring Poços de Caldas.
At Thermas All Inclusive Resort Poços de Caldas By Nacional Inn, guests frequently praise the exceptional quality and variety of meals offered. Breakfast, in particular, earns high marks for its wide selection and superb preparation, running from 7 AM to 11 AM. Diners enjoy an array of delicious options, with flavorful dishes spanning breakfast, lunch, and dinner. The culinary experience is complemented by intermediate snacks and afternoon tea, contributing to the all-inclusive nature of the dining service. However, one point to note is the absence of a dedicated gluten-free section. Special events like the Children's Day breakfast and lunch receive recognition for their thoughtful offerings. In addition to the extensive buffet, guests are impressed by the unexpected pleasure of night coffee, served at an opportune hour. Overall, the resort offers a fantastic array of meals that consistently delight guests with their impeccable taste and ample variety.
Dinner at the Thermas All Inclusive Resort Poços de Caldas is a noteworthy experience that combines variety, quality, and great service. Many guests highlight the excellence of the meals, noting that the food stands out with its homemade taste, avoiding the uniformity often found in large hotel self-service restaurants. The menu is varied and offers plentiful options, particularly impressing with the quality and abundance of both the meals and drinks. Guests frequently mention the food as a major highlight of their stay, with special praise for the offerings during Saturday evenings.
Although there are limited options at times, the overall dining experience is generally positive with tasty and well-prepared dishes, including delectable desserts. However, the dinner service begins at 7 PM, which might be considered late for some guests. Despite an occasional wait for seating, especially on busy nights, the consistently wonderful service and delicious cuisine make dinner at the resort a memorable affair.
Thermas All Inclusive Resort Poços de Caldas By Nacional Inn offers rooms that are praised for their spaciousness and cleanliness, providing ample space for families and larger groups. Guests appreciate the room dimensions, noting that they exceed expectations in terms of size, which contributes to a comfortable and cozy stay. Additionally, the rooms are generally well-lit and ventilated, offering a pleasant atmosphere for relaxation.
While the positive aspects of the rooms stand out, there are areas that require improvement. The air conditioning in some rooms is described as old and noisy, and doors have issues with proper closure. Comfort, especially with beds and pillows, is occasionally a concern, with guests reporting hard mattresses and the presence of plastic coverings. The bathroom facilities have garnered criticism, with some guests finding them lacking in cleanliness and functionality, and unfortunately, there is a noticeable absence of blackout curtains and sound insulation.
Furthermore, the Wi-Fi connectivity in the rooms is problematic, impacting guests' ability to access online services efficiently. Despite these issues, the overall infrastructure of the hotel is considered wonderful, and the resort's food offerings are well-received. Although there are challenges in room maintenance and service provision, especially concerning the heated pool, the expansive and airy nature of the rooms remains a standout feature for those visiting the resort.
The bed situation at Thermas All Inclusive Resort Poços de Caldas By Nacional Inn seems to present a mixed bag of experiences for guests. On the positive side, many guests have praised the beds, noting their comfort level, size, and firmness as highlights of their stay. Such attributes often contribute to a restful night, indicating that the resort has made efforts to ensure a degree of guest comfort. However, there are notable concerns when it comes to the quality of the bedding itself, such as small bed sheets and a lack of new, high-quality linens, which detracts from the experience. Additionally, some guests found the mattresses too hard or uncomfortable, and reported issues with bed and pillow quality such as plastic covers and squeaky frames. Overall, while there are commendable aspects of the beds, some improvements in bedding quality and comfort would enhance the guest experience.
Thermas All Inclusive Resort Poços de Caldas By Nacional Inn has received mixed reviews regarding its cleanliness. Many guests praised the resort for its top-notch cleanliness, noting that the hotel and pools were well-maintained, with some reviews emphasizing the impeccable and sensational levels of hygiene. Guests appreciated the clean rooms, environments, and organized spaces, with several compliments for the clean bathrooms and tidy appearance of the hotel. However, there were notable concerns related to cleanliness in specific areas. Some guests mentioned that the bathrooms, particularly in the rooms, required improvements, including better lighting and ventilation, as well as overall maintenance. There were reports of dirt upon arrival and issues with the cleanliness of restaurant tables, pool tiles, and grout. Although the resort's cleaning standards did not consistently meet expectations, the overall pleasant environment and organization were frequently highlighted.
The staff at Thermas All Inclusive Resort Poços de Caldas By Nacional Inn receives consistently high praise from guests, who highlight their exceptional service and friendliness. Descriptions such as wonderful, sensational, and impeccable are frequently used to describe the team's hospitality. Guests appreciate the staff's politeness, attentiveness, and willingness to help, even going above and beyond with dietary restrictions without losing their cheerful demeanor. While some guests note that the staff may at times appear visibly exhausted or disoriented, this does not detract from their dedication and courteous nature. The reception team is often singled out for their remarkable service, contributing to an overall impression that guests feel welcomed and well taken care of during their stay. While there is a mention of improvements needed for the recreation team, the majority of the reviews affirm that the employees are a standout aspect of the hotel, consistently providing friendly and efficient service tailored to guest needs.
The Wi-Fi experience at Thermas All Inclusive Resort Poços de Caldas By Nacional Inn seems to be a mixed bag, leaning towards more disappointing aspects. While there are mentions of good internet in some instances, the overall consensus points towards inadequate service. Many guests encountered issues with the Wi-Fi not functioning in various rooms and areas of the hotel. The signal strength was often weak, and several visitors reported having no access to internet during their stay. This could pose a challenge for those who consider reliable connectivity essential during their travels.
At Thermas All Inclusive Resort Poços de Caldas By Nacional Inn, the pool facilities offer an appealing mix of both indoor and outdoor options. Guests frequently highlight the large size and delightful temperature of the heated pools, which provide a comfortable and inviting experience. The indoor heated pool, in particular, receives praise for its spaciousness and calming ambience. For families, the children's area is a notable attraction, boasting fun features like a water bucket, slides, and various toys, though some suggest these should be heated for enhanced enjoyment.
While the outdoor pools are equipped with both heated and non-heated options, some guests note that the children's outdoor pool can be quite cold, but the temperature of the heated outdoor waters is well-received. The resort's numerous amenities, such as the little train and monorail, complement the aquatic experience, offering diverse leisure activities for all ages.
Overall, the emphasis on heated pools draws positive feedback, though there is a desire for earlier access to the indoor pool, which opens at 10 a.m. Despite the occasional comment on the clarity of the water, the extensive pool area remains a central highlight of this resort, appreciated for its variety and the enjoyable, warm settings it provides.
Thermas All Inclusive Resort Poços de Caldas By Nacional Inn offers a remarkable setting for families, particularly those with children. The resort is praised for its excellent family-oriented environment, boasting an array of engaging activities for both children and adults. The robust roster of entertainment options ensures that children remain captivated and joyous throughout their stay. Families can appreciate the extensive variety of leisure activities available, highlighting the resort's well-organized and diverse recreational program. The infrastructure is tailored to provide comfort for families, offering spaces that comfortably accommodate groups. Visitors also commend the quality of service and facilities, with good food and craft beer enhancing the overall experience. The courteous staff and a dedicated recreation team further contribute to making it a memorable family destination. This resort clearly stands out as an ideal choice for those looking to enjoy a fulfilling family getaway.
Thermas All Inclusive Resort Poços de Caldas By Nacional Inn offers a commendable all-inclusive experience, noted for having quality food and drinks virtually throughout the day. Guests frequently point out the excellent value for money, highlighting the exceptional variety and quality of the meals that cater to all tastes. The heated pools and recreational facilities contribute to a pleasant stay, with many visitors expressing their intent to return.
However, despite its strengths, there are mentions that the availability of food is structured around specific intervals, which may not accommodate all dietary needs, especially for children with restrictions. Some guests suggest improvements to the overall system to ensure food is available more consistently. Despite these limitations, the positive aspects of meals, drinks, and leisure activities largely define the resort's reputation, with both the central and pool bars receiving praise for their service.
At the Thermas All Inclusive Resort Poços de Caldas by Nacional Inn, guests consistently praise the expansive heated pool area, describing it as both spacious and enclosed. The pool's size and warmth stand out, with reviews emphasizing how wonderful and fantastic it is to swim in such comfortable temperatures. The heated pools are noted for offering warm to hot water, providing a comforting retreat for guests regardless of the weather. While the outdoor heated pool could benefit from some renovation, its overall appeal remains significant, offering a relaxing and enjoyable experience for visitors.
The outdoor pool at Thermas All Inclusive Resort Poços de Caldas By Nacional Inn offers a temperature-controlled environment that many visitors appreciate, especially on sunny days. Guests have noted that the water in the outdoor pool is pleasantly warm, contributing to a comfortable swimming experience. However, there are mixed opinions regarding the maintenance and temperature consistency of the pools, with some remarks pointing out colder water in certain pools, particularly those designated for children. Despite these occasional drawbacks, overall impressions of the outdoor facilities remain favorable, with the main pool providing a good setting for relaxation under the sun.
The indoor pool at Thermas All Inclusive Resort Poços de Caldas By Nacional Inn is often praised for its impressive size, providing a spacious and enjoyable environment for families. Guests appreciate that it is genuinely heated, adding to the comfort and enjoyment of their swim. Many found the warmth of the large, covered pool to be particularly inviting. Additionally, the availability of drinks enhances the overall experience. However, a minor point of contention for some guests is the presence of only one waterfall feature, which can lead to occasional crowding. Overall, the indoor pool is a notable highlight, offering ample space and warmth for a relaxing and pleasant swimming experience.
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Location
The resort is not just about location; it is well-regarded for its cleanliness and the delightful temperature of its pools. While the hotel itself may feel a bit outdated, it is well maintained and equipped, ensuring comfort for guests. Onsite dining garners mixed opinions, suggesting a buffet of questionable quality, yet it is plentiful and satisfying for many. Overall, the resort's excellent location, combined with its family-oriented amenities and peaceful setting, makes it a recommended choice for families exploring Poços de Caldas.
Breakfast
Dinner
Although there are limited options at times, the overall dining experience is generally positive with tasty and well-prepared dishes, including delectable desserts. However, the dinner service begins at 7 PM, which might be considered late for some guests. Despite an occasional wait for seating, especially on busy nights, the consistently wonderful service and delicious cuisine make dinner at the resort a memorable affair.
Rooms
While the positive aspects of the rooms stand out, there are areas that require improvement. The air conditioning in some rooms is described as old and noisy, and doors have issues with proper closure. Comfort, especially with beds and pillows, is occasionally a concern, with guests reporting hard mattresses and the presence of plastic coverings. The bathroom facilities have garnered criticism, with some guests finding them lacking in cleanliness and functionality, and unfortunately, there is a noticeable absence of blackout curtains and sound insulation.
Furthermore, the Wi-Fi connectivity in the rooms is problematic, impacting guests' ability to access online services efficiently. Despite these issues, the overall infrastructure of the hotel is considered wonderful, and the resort's food offerings are well-received. Although there are challenges in room maintenance and service provision, especially concerning the heated pool, the expansive and airy nature of the rooms remains a standout feature for those visiting the resort.
Beds
Cleanliness
Staff
Wi-Fi
Pool
While the outdoor pools are equipped with both heated and non-heated options, some guests note that the children's outdoor pool can be quite cold, but the temperature of the heated outdoor waters is well-received. The resort's numerous amenities, such as the little train and monorail, complement the aquatic experience, offering diverse leisure activities for all ages.
Overall, the emphasis on heated pools draws positive feedback, though there is a desire for earlier access to the indoor pool, which opens at 10 a.m. Despite the occasional comment on the clarity of the water, the extensive pool area remains a central highlight of this resort, appreciated for its variety and the enjoyable, warm settings it provides.
Family
All-Inclusive Packages
However, despite its strengths, there are mentions that the availability of food is structured around specific intervals, which may not accommodate all dietary needs, especially for children with restrictions. Some guests suggest improvements to the overall system to ensure food is available more consistently. Despite these limitations, the positive aspects of meals, drinks, and leisure activities largely define the resort's reputation, with both the central and pool bars receiving praise for their service.
Heated Pool
Outdoor Pool
Indoor Pool
Yes, Thermas All Inclusive Resort Poços de Caldas By Nacional Inn has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Water Slide, Outdoor Pool.
Yes, a spa is available at Thermas All Inclusive Resort Poços de Caldas By Nacional Inn.
No, Thermas All Inclusive Resort Poços de Caldas By Nacional Inn doesn't allow dogs.
Yes, parking facilities are available at Thermas All Inclusive Resort Poços de Caldas By Nacional Inn.
No, Thermas All Inclusive Resort Poços de Caldas By Nacional Inn doesn't have a gym.
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