The Prince of Wales hotel features the Secret Garden Spa, known for its luxe opulence. This spa offers natural-product treatments in a classy, cushy earth-tone lounge and an elegant, antique- and sun-filled atrium pool area.
Summary of reviews related to the 'Spa' category
The spa at the Prince of Wales hotel receives high marks for its overall quality and cleanliness. Guests frequently describe it as lovely, top-notch and even amazing with the salt water pool also earning favorable remarks. Many found their swims particularly enjoyable and massages were highlighted as a key part of their positive experiences. The spa's maintenance and cleanliness standards are commended, ensuring a pleasant atmosphere for relaxation.
However, not all feedback is glowing. There were unfortunate mentions of rude service from a spa clerk and the dissatisfaction with a couples massage. Furthermore, certain guests experienced disappointment due to the spa and outdoor pool being unavailable either because of Covid19 restrictions or off-season closures. These situations underscore the need for better communication regarding facility availability and a potential update to the spa etiquette information.
Despite these setbacks, many guests left with a strong desire to return and fully enjoy the spa facilities, suggesting overall satisfaction with what the spa has to offer when it is accessible.
This hotel features a 12,000-square-foot spa, The Spa at Q, with a hydrotherapy wellness circuit. This circuit includes warm and cool pools, sensory showers, a sauna, a steam room, and the only snow room in Canada. The spa also has a halotherapy salt lounge and offers various treatments like massages, facials, and body treatments.
Summary of reviews related to the 'Spa' category
124 on Queen Hotel & Spa garners high praise for its exceptional spa facilities, receiving accolades for being clean, relaxing and beautifully designed to a high standard. Guests rave about the hydrotherapy circuit, often described as an amazing and not-to-be-missed experience. The spa staff are noted for their friendliness, professionalism and fun demeanor, further enhancing the overall spa experience. Numerous reviews highlight the wide range of treatments and the excellent condition of the spa with some guests remarking on the wonderful and fantastic services available. While some expressed disappointment at the additional charges for certain amenities and occasional unavailability, the overwhelming sentiment is that the spa is a highlight of the hotel, promising relaxation and rejuvenation. Whether it's the serene environment, high-quality facilities or the excellent service, the spa at 124 on Queen Hotel & Spa leaves a lasting impression on its visitors.
Pillar and Post Inn & Spa features the 100 Fountain Spa, a 13,000 square foot facility. It includes a fireplace lounge, sauna, 12 treatment rooms, a saltwater pool inside, a freshwater pool outside, and the region's only indoor/outdoor hot springs.
Summary of reviews related to the 'Spa' category
The spa at Pillar and Post Inn & Spa is frequently praised by guests for its clean and enjoyable facilities, including both indoor and outdoor pools. Many highlight the relaxing atmosphere and well-maintained environment. The indoor pool, in particular, receives commendations for its quality. The spa itself is described as "lovely," "gorgeous," and "amazing," with one guest specifically mentioning the wonderful hot springs and the heated outdoor pool as standout features.
Massage treatments are noted as particularly excellent with guests describing them as "out of this world" and wonderful. Service standards are high with specific recognition given to therapists like Sonya for their outstanding work. Overall, the spa's combination of excellent facilities, soothing atmosphere and professional staff leaves a lasting impression, making it a highlight for many visitors.
Niagara Crossing Hotel and Spa is a highly recommended hotel for those seeking a relaxing and comfortable stay in a stunning location. The hotel is situated right on the Niagara River with beautiful views and within walking distance of many restaurants and shops in charming Lewiston. Guests rave about the great location and the friendly staff, who are always ready to go above and beyond to ensure a top-notch stay. The hotel offers a range of breakfast options to guests with many finding the breakfast offerings to be wonderful and fantastic. The rooms are spacious, impeccably clean and tastefully decorated with comfortable beds and large, clean bathrooms. While some guests note that the rooms could use some updating and maintenance, the overall impression is one of a well-maintained and comfortable stay. The hotel is also a great option for guests who prioritize cleanliness during their travels. The ample, free parking available is a plus, though some guests found the parking to be a hassle with limited space available. Overall, Niagara Crossing Hotel and Spa is a recommended choice for a relaxing getaway.
Skyline Hotel & Waterpark in Niagara Falls benefits greatly from its prime location, earning high praise for its proximity to the famous waterfalls, Clifton Hill and various attractions, restaurants and entertainment options. The attached waterpark is a standout feature, particularly appealing to families with children, who appreciate the accessible fun and convenience. Many guests highlight the ability to explore the area on foot, making it easy to enjoy tourist spots, dining and shopping without needing to move their car.
The breakfast offerings have garnered mixed reviews. Some guests appreciated the convenience and quality of the nearby breakfast options, particularly at Perkins. However, others were dissatisfied with the high cost, lack of inclusiveness in the hotel package and having to step outside to access it. The overall sentiment points to a need for improvement in value and inclusiveness.
Guests generally appreciate the hotel's dining options with the Perkins restaurant described as lovely. The convenience store also adds value for those needing quick snacks or essentials. Although there are some negative remarks about food quality and pricing, the availability and ease of access are positively noted.
Room reviews are mixed. Guests find the rooms clean, spacious and family-friendly with amenities like bunk beds and waterpark access being particular highlights. However, there are frequent complaints about outdated decor, maintenance issues and cleanliness. Problems such as non-functioning lights, poor-quality carpets, noise and unpleasant odors detract from the overall experience.
Cleanliness at the hotel receives varied feedback. Many guests find the rooms clean and comfortable, enjoying the family-friendly courtyard and waterpark access. Yet, there are significant concerns about black mold, dirty carpets and lax maintenance that affect guest satisfaction.
The staff at Skyline Hotel & Waterpark receive generally positive reviews for their friendliness, helpfulness and professionalism, especially at the front desk and housekeeping. However, instances of rudeness and inattentiveness indicate that staff interactions can be inconsistent.
WiFi at the hotel is another point of contention with numerous complaints about weak or unreliable connections, signaling room for improvement in this area.
The pool and waterpark facilities earn high marks from guests, who appreciate the variety, fun and enjoyment they provide. While there are occasional issues with maintenance and pool hours, the waterpark remains a significant highlight of the hotel.
Parking feedback is mixed. Some guests appreciate the easy and convenient parking directly at the hotel, but many others report challenges with limited spaces, high costs and unclear communication about fees. Having to park across the street or in a garage is seen as an inconvenience.
For families, the hotel offers a fantastic experience with its convenient location, family-oriented amenities and engaging activities like the waterpark and movie nights. While the environment can get noisy, it remains a preferred choice for family vacations in Niagara Falls.
Nightlife options are favorable given the hotel's central location with easy access to restaurants, attractions and a nearby casino. However, noise from hallways and parties can be disruptive at night.
The hotel's beds also receive mixed reviews with reports of uncomfortable old mattresses and insufficient blankets. Despite some positive feedback on comfort and cleanliness, it is clear that upgrades to bedding could enhance guest experiences.
Overall, Skyline Hotel & Waterpark presents a combination of strengths in location, family-friendliness and amenities, though it faces areas for improvement in room quality, cleanliness and additional services to meet the expectations of its three-star rating.
The Sheraton on the Falls Hotel houses the Christienne Fallsview Spa. This spa features an infinity hydrotherapy tub with views of the Canadian Horseshoe Falls, a dry sauna, and a eucalyptus-infused steam room.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-8 out of 8 hotels in and around Olcott