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Summary of reviewsLockport Inn and Suites is a highly praised establishment in the quaint town of Lockport, offering visitors a tranquil yet conveniently located base. Guests appreciate its proximity to major attractions including Niagara Falls and the Erie Canal, as well as its access to local amenities like restaurants and stores. Its location is particularly favored by those visiting family, business travelers and festival-goers with multiple mentions of its good value for money, thanks to the combination of location, price and cleanliness.
The rooms at Lockport Inn and Suites are clean, spacious and comfortable, described as cozy with a nostalgic charm reminiscent of the 80s. They come well-equipped with amenities such as microwaves, coffeemakers and fridges. The king suites, in particular, are noted for their luxurious space and jacuzzi tubs. Despite some dated decor, the overall ambiance is homely and many families and travelers find the ample room sizes ideal for their needs. The exceptional cleanliness with fresh linens and thick towels, enhances the appeal, making it a preferred choice for those prioritizing comfort and cleanliness.
Although breakfast is not provided, which some guests find disappointing, the availability of coffee in the rooms and at the office helps to mitigate this downside. The lack of breakfast service is offset by the other merits of the hotel, particularly the warm hospitality extended by the staff. The team is consistently described as friendly, helpful and accommodating, contributing significantly to the overall positive guest experience.
The outdoor pool and jacuzzi are popular features, admired for their clean and inviting settings. They provide a refreshing respite on hot days, adding to the leisure appeal of the hotel. Amidst the beautiful grounds, the pool area stands out, despite a few mentions of the water being too cold at times.
Parking at the hotel is generally convenient, allowing guests to park directly outside their rooms. Although the spaces can be a bit tight for larger vehicles and navigation can be tricky, most guests find the parking arrangements satisfactory.
Overall, Lockport Inn and Suites is a charming, family-oriented hotel that excels in providing a clean, comfortable and welcoming environment. Whether for a family vacation, business trip or a leisure visit exploring the scenic Erie Canal, this inn offers a delightful stay characterized by its excellent service, cozy rooms and convenient location.
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