InfoSummary of reviewsThe Swan At Hay is celebrated for its superb location in the heart of Hay-on-Wye, offering easy access to the town's renowned bookshops, shopping, dining and local attractions. With close proximity to the scenic beauty of Brecon Beacons National Park, it is an ideal base for urban and nature enthusiasts alike. The aesthetically pleasing setting, complete with a lovely garden and characterful building, enhances the stay for guests.
The breakfast at The Swan At Hay is widely praised for its delicious offerings and diverse menu, catering to various dietary needs with vegan and gluten-free options. The quality food and excellent service add to the positive dining experience, although some guests noted minor issues with portion sizes and consistency.
Dinner at the hotel also receives commendation for its high standards and delightful ambiance. While most guests enjoyed the superbly prepared diverse menu, occasional critiques on specific dishes and aspects of the dining room’s decor were noted.
The rooms are largely appreciated for their cleanliness, comfort and modern decor. Guests highlight the spaciousness and lovely views, contributing to a restful stay. Despite some reports of outdated rooms or maintenance issues, the overall feedback on room quality remains positive.
Cleanliness standards at the hotel are generally high with meticulous housekeeping ensuring comfortable accommodations. Occasional mentions of minor oversights in daily cleaning do not detract significantly from the positive impression.
Staff at The Swan At Hay are consistently praised for their friendly, helpful and welcoming demeanor. Guests appreciate the staff's attentiveness and efficiency, enhancing their overall experience through excellent service.
The hotel's free wifi service is described as reliable and satisfactory, though a few guests experienced connectivity issues. Similarly, parking availability is generally appreciated with some guests noting challenges such as limited spaces or cramped conditions.
Beds at the hotel receive overwhelming praise for their comfort and quality, contributing to a restful night’s sleep. The variability in bed sizes meets diverse guest needs, though a small number of reviews mentioned discomfort.
Recognized for delivering consistent four-star service, The Swan At Hay maintains a reputable standard, despite some feedback about meeting full four-star value expectations due to its somewhat tired look and pricing.
Accessibility is commendable, particularly for the garden and pool areas, though the absence of a lift to access rooms could be a drawback for guests with mobility issues.
The hotel exudes a sense of luxury with its blend of classic and modern elegance, providing spacious, well-designed rooms and common areas. The tranquil garden and comfortable lounge contribute to the overall luxurious experience.
The Swan At Hay is also renowned for its dog-friendly environment, offering thoughtful accommodations and amenities for pets. The staff’s accommodating nature ensures a pleasant stay for both pets and their owners.
Overall, The Swan At Hay offers a memorable experience characterized by excellent location, commendable dining, comfortable rooms, high cleanliness standards, friendly staff and thoughtful amenities. Show more
InfoSummary of reviews'Seven Stars' Hotel in Hay-on-Wye has garnered largely positive reviews across multiple categories, painting a picture of a charming, inviting and conveniently located establishment. Positioned right in the heart of the town, the hotel's prime location receives high praise for its proximity to the main high street, local bookshops and a variety of dining options. The beautiful old stone building from the 16th century, complete with wooden beams and period features, adds to its charm.
Guests have consistently praised the cleanliness of the hotel, noting the spotlessly clean rooms, well-maintained bathrooms and tidy communal areas, including the swimming pool. The friendly, welcoming and helpful staff, including the owner Diane and Captain the dog, enhance the warm and inviting atmosphere, ensuring guests feel at home.
The breakfast offerings are highlighted as excellent, delicious and generous with a wide selection of options, including local produce and gluten-free choices. The full English breakfast and unique items like spiced dried fruit compote and locally smoked fish stand out. Dinner recommendations from staff and the quality of nearby restaurants also receive commendation, contributing to a memorable dining experience.
Rooms at 'Seven Stars' are described as clean, comfortable and well-maintained with lovely views and cozy, characterful elements. Beds are widely regarded as very comfortable, ensuring a restful night's sleep, although minor issues such as noise from adjacent rooms and occasional small sizes are noted. The indoor swimming pool is a beloved feature, appreciated for its warmth and well-kept condition, adding to the overall enjoyment and relaxation of guests' stays. The pool’s direct access from some rooms adds a touch of exclusivity and convenience.
One of the hotel's standout features is its exceptional dog-friendly approach, warmly welcoming both pets and their owners. Guests appreciated personalized gestures for their dogs, the friendly presence of Captain and the ease of access for walks and night-time outings.
Overall, 'Seven Stars' Hotel successfully combines modern comforts with historic charm, set in a central and scenic location. With its clean and welcoming environment, excellent breakfast, delightful pool and exceptional hospitality, it ensures a memorable and enjoyable stay for all visitors. Show more
InfoSummary of reviewsLocated in the heart of Hay-on-Wye, The Old Black Lion boasts an exceptional and picturesque setting, ideal for exploring local attractions such as the nearby Castle and Offa's Dyke. Guests appreciate its historic charm and rustic interior, which, combined with its convenient central position and on-site parking, makes it a favored base for sightseeing. The friendly and welcoming staff contribute to a comfortable stay, alongside well-regarded food offerings that include an excellent breakfast.
The breakfast at The Old Black Lion stands out with generous portions, delicious flavors and a variety of choices that cater to different tastes and preferences. Locally sourced ingredients like bacon and sausages receive particular praise, enhancing the overall dining experience. The service is noted for being prompt, friendly and courteous, contributing to an overwhelmingly positive sentiment regarding breakfast.
Dinner experiences at this inn are also highly praised with food described as sensational and outstanding. Guests enjoy the variety and taste of the menus, including local and themed dishes served in a cozy and inviting atmosphere often enhanced by live music. Specific meals, such as the salmon dinner and Sunday lunch, receive special mentions. Despite the minor inconvenience of the restricted dining hours on Saturdays, guests find the overall dining experience amazing, thanks to the attentive and friendly staff.
The rooms exude a cozy cottage feel, offering warmth and comfort. They are praised for their cleanliness with many described as spotless and well-maintained. The rooms blend historic charm with modern comforts, some featuring recently updated interiors while others maintain a charming historic touch. The separation of some rooms from the main pub provides guests with privacy and quiet, enhancing the overall experience.
Cleanliness is consistently highlighted with rooms and bathrooms frequently described as immaculate. While some guests noted that the decor and furniture could use updating, this minor critique is overshadowed by the positive feedback on the accommodation's tidiness and comfort.
The staff at The Old Black Lion are frequently described as amazing, going above and beyond to ensure a memorable stay. The atmosphere is warm and welcoming with staff members praised for their attentiveness, professionalism and friendly demeanor. Guests appreciate the flexibility and personal touch offered by the team, contributing to a charming and highly recommended experience.
Although the Wi-Fi in the main building is excellent, some guests noted inconsistencies in the connectivity in rooms outside the primary building. However, this minor issue does not detract significantly from the overall positive experience.
The beds receive overwhelmingly positive feedback for their comfort with many guests highlighting restful and rejuvenating sleep experiences. While a few guests mentioned variations in bed firmness, the overall consensus is that the beds are very comfortable.
The Old Black Lion's historical ambiance is another major draw, captivating guests with its architectural character and storied past. This former coaching inn, dating back to the 16th and 17th centuries, offers a blend of old-world charm and modern comforts, making it not just a place to stay but an experience steeped in history.
In summary, The Old Black Lion offers an exceptional stay with its picturesque location, charming character, excellent food, comfortable rooms and outstanding staff, ensuring a memorable experience for visitors to Hay-on-Wye. Show more
InfoSummary of reviewsThe Smithy in Herefordshire consistently receives high praise for its stunning location and exceptional hospitality. Set in a picturesque area close to the charming town of Hay-on-Wye, the property offers breathtaking views of rolling hills and a serene garden, ideal for those seeking a tranquil escape. Guests appreciate the beautifully maintained rooms, marked by cleanliness, spaciousness, and thoughtfully appointed amenities, including well-equipped kitchenettes and luxurious toiletries. Many rooms feature balconies or patios that provide private access to the serene surroundings, enhancing the overall experience.
The warm and inviting atmosphere at The Smithy is further complemented by the exceptional breakfast experience. Guests rave about the high quality and variety of food, emphasizing the use of fresh, locally sourced ingredients, including home-grown produce. The charming breakfast room and attentive service contribute to an unforgettable dining experience that many claim is the best they have ever had.
The Smithy's staff are frequently noted for their exceptional service, with hosts Chris and Christine being particularly praised for their friendliness and attentiveness. Their ability to blend professionalism with personable hospitality ensures that guests feel valued and well-looked after throughout their stay.
The property also stands out for its commitment to cleanliness, with guests consistently describing the rooms and common areas as immaculately presented. This dedication to maintaining high standards further enhances the inviting ambiance and reinforces the sentiment that The Smithy provides a memorable retreat in a serene setting. With comfortable beds, scenic views, and outstanding amenities, The Smithy not only meets but often exceeds guest expectations, promising an unforgettable getaway. Show more
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