InfoSummary of reviewsHoliday Inn Southampton Eastleigh by IHG, is highly regarded for its strategic location and as an ideal accommodation choice for a variety of travelers. Nestled just off the M3/M27, it offers convenient access to key destinations such as Peppa Pig World and the Southampton docks. Proximity to Southampton Airport and local shops, including the scenic New Forest, adds to the hotel's appeal, ensuring both convenience and leisure opportunities for guests.
The hotel consistently garners praise for its modern, clean facilities and the inclusion of extensive amenities such as ample on-site parking, a swimming pool and a play area, creates a comprehensive and enjoyable stay. Families, in particular, appreciate the thoughtful touches like gifting children with craft bags at check-in.
The reviews highlight the cleanliness throughout the hotel, emphasizing the well-maintained rooms and common areas. Guests find the rooms spacious, comfortable and equipped with modern conveniences. Beds are generally comfortable, contributing to a restful night's sleep, although there are occasional mentions of less desirable seating and firmer mattresses.
Breakfast at Holiday Inn Southampton Eastleigh is celebrated for its variety and quality, although some guests consider it slightly pricey. The breakfast buffet receives commendations for its range, from hearty fare to continental choices, served in a clean and appealing presentation. Friendly and efficient service enhances the overall breakfast experience, though busy mornings can sometimes cause minor inconveniences such as queues and a hectic atmosphere.
Dinner offerings receive mixed reviews; while many guests appreciate the quality, presentation and range of choices, some find the food expensive and occasionally underwhelming. Service in the dining areas is generally praised, though there are occasional complaints about slow service and a lack of ambiance.
The staff at the hotel are repeatedly commended for their friendliness, attentiveness and professionalism, contributing significantly to a positive guest experience. Whether at reception or in the restaurant, the team is recognized for their welcoming and accommodating nature, often going above and beyond to ensure guest satisfaction.
The leisure facilities at the Holiday Inn Southampton Eastleigh, including the gym and swimming pool, receive high marks for their quality and cleanliness. The pool area, complete with a sauna and steam room, is a standout feature, particularly enjoyed by families thanks to the added children's playroom.
Parking is generally convenient with ample space, although some guests feel the nightly fee is somewhat high and not clearly communicated. Nevertheless, the availability and ease of parking contribute positively to the overall experience.
In conclusion, the Holiday Inn Southampton Eastleigh excels in offering a comfortable, clean and family-friendly environment that caters to both leisure and business travelers with a variety of amenities and a highly convenient location. Show more
InfoSummary of reviewsEllington Lodge at The Concorde is highly regarded for its excellent location, set in a serene country park near Southampton Airport and major routes like the M27. The hotel's peaceful, scenic surroundings, including a nearby nature reserve, create a tranquil retreat while still offering convenient access to important amenities and attractions like the New Forest and ferry ports. Guests appreciate the ample parking, easy findability and the overall calm environment.
Breakfast at the hotel is frequently lauded for its quality and variety, served either in the pleasant restaurant or the friendly Concorde bar next door. Guests enjoy well-prepared, individually served dishes in a delightful atmosphere with lovely garden views enriching the dining experience. The impressive breakfast contributes positively to the overall enjoyment of their stay.
Dinner at the Moldy Fig restaurant is also a standout. Guests describe the evening meals as delicious and fresh with a wide range of drinks available, including local beers. Although there are occasional lapses in attentiveness from the evening staff, the dining experience is generally praised for its quality and value. The restaurant's close proximity to the Concorde Club offers added convenience, particularly for those attending gigs.
The hotel's rooms are commended for their comfort, cleanliness and well-equipped facilities such as TV, WiFi and kettles. Guests highlight the peaceful, scenic location which enhances the restful atmosphere. While some rooms may benefit from updates and the occasional musty smell, the overall sentiment remains positive with the rooms representing good value for money. Unique touches like rooms named after jazz musicians and pet-friendly policies add to the charm.
Cleanliness is a strong point at Ellington Lodge with both the rooms and bathrooms frequently described as spotless and well-maintained. Guests appreciate the clean, comfortable environment supported by friendly and helpful staff. Although minor cleanliness issues are noted, they do not significantly detract from the positive experiences of most guests.
The staff at Ellington Lodge consistently earn high praise for their friendliness and efficiency. The reception team, in particular, is described as polite, accommodating and helpful, often going above and beyond to ensure a welcoming environment. This exceptional service extends to the entire venue, enhancing the overall guest experience.
WiFi connectivity in the rooms has received mixed reviews. While some guests experience strong and reliable service, others encounter issues like poor connection and slow speeds, leading to inconsistent feedback on this aspect of the stay. However, the hotel's in-house bar and restaurant are highly praised, offering a convenient and enjoyable dining option.
Parking at Ellington Lodge is highly convenient with plentiful, free parking options located directly outside the hotel doors. The secure, well-lit car park is a major plus, especially for travelers using nearby airports with packages available for leaving cars in the private car park. The hotel's good access to the M27 and pleasant surroundings further enhance the appeal.
The beds at Ellington Lodge receive mostly positive feedback with guests describing them as very comfortable and clean. The large size of the beds is particularly appreciated, although a few guests find them too firm or overly soft. Despite these occasional drawbacks, the overall consensus is that the beds offer a restful and comfortable stay.
For pet owners, Ellington Lodge is exceptionally welcoming, providing dog-friendly amenities and services including special goody bags for furry guests. Pets are allowed in all areas of the hotel, including the dining area and the staff's friendliness and care towards dogs are frequently highlighted. This creates a truly welcoming experience for both human and canine guests.
In summary, Ellington Lodge at The Concorde offers a superb location, excellent dining options, comfortable and clean accommodations and outstanding service, making it a highly recommended choice for a peaceful and enjoyable stay. Show more
