Radisson Golf & Convention Center Batam is a highly recommended hotel with exceptional service and facilities. Guests rave about the breakfast buffet, which offers a huge variety of local and international dishes and the clean and spacious rooms with great views of the surroundings. The hotel's commitment to energy-saving and environmental efforts is also appreciated. The staff is widely described as extremely friendly, competent and attentive, ensuring a memorable stay for guests. The pool area is fantastic with a huge swimming pool and indoor and outdoor playgrounds for children. Overall, Radisson Golf & Convention Center Batam offers a truly exceptional experience comparable to a 5-star hotel standard in Singapore.
Wyndham Panbil Batam is a serene retreat providing guests with a peaceful and relaxing environment, away from the hustle and bustle of the city center. Nestled near a beautiful lake and the Panbil Nature Reserve, the hotel offers ample opportunities for outdoor activities, making it an ideal choice for nature lovers. While the location is a bit remote and not within walking distance to major shopping areas, a convenient supermarket is available next door. Accessibility is also good with the Batam Centre Ferry Terminal just a short drive away and Grab services making city outings easy.
The breakfast experience receives mixed reviews, yet most guests praise the wide variety of dishes available, noting both local and international options. There is, however, room for improvement in the freshness and temperature of some items and the venue can feel crowded during peak times. Dinner experiences also vary with many enjoying delicious meals at the hotel’s restaurant on the top floor, while others noted issues with wait times and food quality.
Guests consistently commend the rooms for their spaciousness, cleanliness and comfort. The beds are described as particularly comfortable, often exceeding expectations. The stunning views, especially those overlooking the reservoir, are another highlight. The general cleanliness and maintenance of the hotel are well-regarded, although there are occasional reports of issues like dusty air conditioning units and minor pest concerns.
The staff at Wyndham Panbil Batam are one of its standout features, consistently praised for their friendliness, helpfulness and professional demeanor. This exceptional service contributes significantly to the welcoming atmosphere of the hotel.
The on-site Eska Spa, along with a kids pool and fitness center, provides guests with a range of relaxation and recreational options. The spa treatments receive high praise for their quality and ambiance. The infinity pool is another highlight, offering breathtaking views and a scenic escape, though some improvements in cleanliness and maintenance are noted.
Overall, the Wyndham Panbil Batam is highly recommended for those seeking a tranquil and comfortable getaway with excellent staff and beautiful surroundings enhancing the experience.
Pacific Palace Hotel enjoys a strategic location, drawing acclaim for its proximity to Harbour Bay Terminal, various attractions and shopping destinations like Nagoya Hill and Grand Batam Mall. The hotel's unique ship-like appearance adds to its charm, complemented by spacious, clean and comfortable rooms. Though some guests noted a deceptive balcony sea view, the overall guest experience remains favorable due to the prime location and accessible amenities.
The breakfast offerings receive positive reviews for their diversity and the wide range of international foods available. While many guests enjoy the plentiful options, there is feedback suggesting improvements in taste, food replenishment speed and a broader selection of fruits and beverages.
Spacious and clean rooms are another highlight, praised for their size, comfort and cleanliness. Despite a need for some updates and better Wi-Fi connectivity, guests find the rooms satisfactory. Housekeeping's diligence adds to the pleasant experience, although occasional issues with smelly pillows and dusty areas were noted.
Guest reviews emphasize the friendliness and professionalism of the staff, particularly at reception and the main restaurant, which enhances the overall experience. Housekeeping and restaurant staff are consistently praised for their efficiency and quality service.
The hotel's pool is depicted as a large, clean and enjoyable facility, though some mention the need for minor refurbishments. Nevertheless, it remains a valued amenity for guests.
Families find the hotel highly accommodating with spacious family rooms and kid-friendly activities like feeding fish in the pond. The environment is peaceful, offering attractive views and a convenient location near a mall. Although a power failure during a shower was mentioned, it does not significantly detract from the hotel's overall family-friendly appeal.
Beds and mattresses generally receive positive comments for comfort and spaciousness, though some guests suggest deeper cleaning and updates to the linens and pillows. The beds' softness and occasional odor issues highlight areas for potential improvement.
Overall, Pacific Palace Hotel is recommended for its excellent location, hospitable staff, substantial breakfast spread and comfortable, spacious accommodations. However, addressing minor maintenance issues and enhancing certain amenities could elevate guest satisfaction further.
Turi Beach Resort is a great choice for those looking for a relaxing beachfront getaway. The hotel is located in Nongsa and offers easy access to the beach and pool, even for guests with disabilities. The rooms are spacious and comfortable, although some guests felt the hotel could use some refurnishing. Despite this, the hotel's accessibility to the beach more than makes up for it. Some older guests found it challenging to step out from the rooms after sunset due to the dimmed lights. However with peaceful surroundings, Turi Beach Resort is perfect for guests seeking a serene environment to unwind.
Sahid Batam Center Hotel and Convention stands out as an appealing choice for both business travelers and tourists due to its strategic location. Situated conveniently near the Batam Centre Ferry Terminal, it offers easy access to a variety of dining options and shopping venues, including the popular Nagoya Hill. Guests appreciate the proximity to essential services and the vibrancy of its surroundings, enhancing their overall stay. The combination of a prime location, good facilities, and affordable pricing makes it a highly attractive lodging option.
Breakfast at the hotel is recognized for its value for money, with courteous staff and interactive live cooking stations being particular highlights. Many guests enjoy the variety and taste of the breakfast offerings, despite occasional feedback suggesting a need for broader food options and improved temperature control.
The rooms are spacious and comfortable, particularly the grand deluxe and connecting rooms, which are ideal for families. The dedication of the staff contributes greatly to the guests' comfort, with friendliness and helpfulness consistently praised. Some areas of the hotel could benefit from updates, though cleanliness is generally appreciated, especially in the bathrooms.
While the hotel maintains the cleanliness typical of the Sahid brand, some guests note areas for improvement, such as dusty surfaces and occasional odors. Despite these concerns, the reputation of the hotel and its convenient location make it a reliable choice.
The hotel staff, renowned for their friendliness and attentiveness, play a crucial role in enhancing the guest experience. Their willingness to assist and ensure a welcoming environment leaves a positive impression on visitors, who frequently express high satisfaction with the service provided.
Overall, Sahid Batam Center Hotel and Convention offers a blend of convenience, comfort, and commendable service, making it a viable choice for travelers seeking an enjoyable stay in Batam.
KTM Resort Batam is a hotel that truly stands out for its exceptional hospitality. The staff are friendly, helpful and able to understand English, making guests feel welcome and comfortable throughout their stay. Despite Ramadan, the service remained top-notch with guests specifically mentioning Habbib and Asep for their genuine service. While there was one instance of a restaurant waitress being impolite, overall the staff were described as warm, welcoming and eager to assist with any concerns. It's clear that the personnel at KTM Resort Batam go above and beyond to ensure their guests feel happy and taken care of.
Batam Marriott Hotel Harbour Bay consistently receives high praise across several categories from guests who appreciate its many positive attributes. Its prime location next to the Harbour Bay ferry terminal is highlighted as extremely convenient, with easy access to a small mall, a vibrant night market, and various restaurants. The hotel's close proximity to Nagoya Hill Mall and Hang Nadim Airport further enhances its appeal for those seeking accessibility and ease during their stay.
The breakfast experience is lauded for its extensive and delicious buffet, offering a wide selection that caters to all tastes. The prompt and thoughtful service enhances the dining experience, and while some suggest updating the menu periodically, the breakfast remains a beloved amenity, with specific items like the Spicy Seafood Omelette standing out.
Guests are impressed by the spacious, clean, and comfortable rooms which accommodate families comfortably, with sea view rooms offering exceptional vistas. The hotel's well-maintained conditions and helpful room service further contribute to its charm, making the rooms a highlight of the stay.
Impeccable cleanliness is another strong point, with both rooms and facilities maintained to high standards. Guests enjoy a spotless environment and stunning sea views, although infrequent feedback notes room cleanliness as an area of improvement.
The staff earn widespread accolades for their exceptional hospitality, described as friendly, helpful, efficient, and attentive. The service manager, Tintin, along with the entire team, is acknowledged for providing an accommodating atmosphere, making guests feel truly valued and appreciated.
Overall, Batam Marriott Hotel Harbour Bay is celebrated for its excellent service, convenient location, and outstanding amenities, making it a favored choice for travelers seeking a comfortable and enjoyable stay.
Planet Holiday Hotel & Residence enjoys a prime location in Nagoya, receiving widespread acclaim for its accessibility and convenience. Guests appreciate its proximity to key amenities, such as eateries, shops and recreational facilities with notable attractions like Nagoya Hill Mall and the Harbour Bay ferry terminal nearby. This central positioning makes it ideal for both leisure and business travelers, contributing to a well-rounded and valuable experience.
The hotel's breakfast offerings receive mixed reviews. On the positive side, guests praised the delicious variety, particularly enjoying the local delights and omelettes. However, some felt the selection could be broader and the service more consistent with occasional complaints about the speed of refills and food quality.
Rooms at Planet Holiday Hotel & Residence are widely praised for their spaciousness and cleanliness. Guests find the rooms comfortable, well-maintained and ideal for families with interconnecting rooms and a variety of bed configurations available. Although adjusting the water temperature in the bathrooms can be tricky, the high levels of cleanliness and the pleasant ambience of the rooms contribute significantly to guest satisfaction.
Cleanliness is a standout feature across the hotel with frequent commendations for the meticulous housekeeping and well-maintained facilities. Despite some mentions of outdated furniture and isolated incidents, the overall sentiment remains overwhelmingly positive. The well-kept public areas and attentive staff further enhance the hotel's appeal.
The staff at Planet Holiday Hotel & Residence consistently draw high praise for their friendliness and helpfulness. Guests highlight the professional, polite service at the front desk and the overall approachable demeanor of the staff, which significantly enhances the guest experience.
WiFi at the hotel receives a mixed reception. While some guests find the connection fast and satisfactory, others suggest improvements in coverage and speed, citing issues in certain areas of the hotel.
The swimming pool is generally well-regarded, appreciated for its size and cleanliness, making it a favorite among families. However, some feedback suggests that the pool cleanliness is inconsistent at times and longer operating hours would be beneficial.
Lastly, the hotel is deemed very family-friendly with ample facilities and thoughtful service accommodating guests of all ages. The swimming pool and interconnecting rooms are particular highlights for families. While there are occasional issues with bed comfort and plumbing, the hotel generally provides an affordable and enjoyable stay for families, ensuring they are well-catered to throughout their visit.
Holiday Inn Resort Batam by IHG presents a serene retreat ideal for those seeking a peaceful escape from the hustle and bustle of city life. Nestled amidst stunning greenery and sea views, the resort is slightly removed from urban amenities but compensates with its tranquil and picturesque environment. This remote location makes it an attractive choice for a relaxing getaway, with a range of appealing features across various categories.
Breakfast at the resort garners a generally positive reception, with guests enjoying a varied buffet complemented by a la carte options. The dining experience is often enhanced by the efficient and warm hospitality of the hotel staff, although some guests suggest a wider variety of options could be beneficial. Overall, the thoughtful service and quality of breakfast are appreciated and contribute to a pleasant start to the day.
The rooms at the resort are noted for their spaciousness and cleanliness, which many guests find ideal for family stays. While they are a bit dated and could benefit from additional amenities like bathrobes, they are nonetheless functional and comfortable. Any occasional issues, such as room odors or ant sightings, are swiftly addressed by the attentive hotel staff, underscoring the resort's commitment to guest satisfaction.
Cleanliness is a highlight at Holiday Inn Resort Batam, with guests commending the well-maintained facilities and efficient housekeeping. The swimming pool is particularly celebrated for its cleanliness and the recent addition of new floats, enhancing leisure for guests. Despite minor issues like occasional stained linens or dusty corners, the resort maintains a reputation for excellence in cleanliness, bolstered by friendly and professional staff.
The exceptional staff is a key asset of the resort, consistently praised for their friendliness and attentiveness. Guests frequently highlight the warm and accommodating nature of the team, which adds to the positive overall experience. Staff members are noted for going above and beyond, providing valuable assistance and facilitating an array of services, including shuttle transfers and activity planning.
The Tea Tree Spa is another highlight, offering a range of relaxing treatments in a serene environment. The expertise of the therapists is often lauded, contributing significantly to guests' overall relaxation and enjoyment. Though there are occasional closures affecting accessibility, the spa remains a beloved feature of the resort.
The pool area stands out for its well-maintained expanse, catering to both adults and children with features like a tall slide, lazy river, and recreational additions like basketball hoops and inflatables. It is a focal point of family enjoyment and relaxation, notwithstanding minor maintenance needs.
Family-friendly amenities make the resort an ideal destination for families, offering spacious accommodations and a variety of activities to engage children. The large swimming pool and children's play area enhance the family experience, providing entertainment and lasting memories.
In summary, Holiday Inn Resort Batam by IHG is celebrated for its tranquil setting, commendable service, and family-oriented facilities, making it a favored choice for a peaceful and enjoyable getaway.
Swiss-Belhotel Harbour Bay receives high praise from guests, particularly for its prime location just a short walk from the Harbour Bay Ferry Terminal. This convenience makes it an ideal choice for travelers seeking easy transit accessibility. The hotel's strategic positioning offers stunning beach views and quick access to a variety of dining and entertainment options, enhancing the overall experience. Guests also appreciate the proximity to shopping outlets, supermarkets, cinemas, and the easily reachable Jodoh and Nagoya Hill Shopping Mall by taxi.
The hotel is equally commended for its spacious, clean, and well-maintained rooms, equipped with super king-sized beds and a variety of amenities including bathtubs in certain rooms. The modern decor and thoughtful design, such as additional TVs and walk-in wardrobes in some room types, contribute to a comfortable environment. Although some facilities could use updating, the overall atmosphere is relaxing and pleasant.
A standout feature of Swiss-Belhotel Harbour Bay is its breakfast, often highlighted as a major highlight of guests' stays. The extensive buffet offers a wide range of delicious continental and international dishes, praised for their freshness and variety. Additionally, the friendly and efficient staff enhance the breakfast experience, making it a highly recommended part of the stay.
The exceptional service provided by the hotel's staff consistently impresses guests, with team members being described as friendly, helpful, and exceptionally attentive. Their efforts, including handling detail-oriented tasks and speaking proficient English, contribute significantly to guests feeling valued and well-cared-for.
The hotel's amenities add to its appeal, with a satisfactory Wi-Fi service available throughout the premises and a well-regarded spa offering 24-hour service with reasonably priced treatments. Many guests find the spa experience superior to nearby alternatives, praising its clean and relaxing environment.
Overall, Swiss-Belhotel Harbour Bay is celebrated for its combination of convenience, comfort, and excellent service, making it a preferred choice for travelers in Batam.
Harmoni Suites Hotel in Batam is highly regarded for its exceptional location, offering guests convenient access to local attractions such as the Nagoya Hill Shopping Mall, Mega Mall, and Harbour Bay port. The strategic placement allows visitors to enjoy a blend of tranquility and activity, providing both a peaceful atmosphere and bustling dining options nearby. Guests particularly appreciate the cleanliness and spacious accommodations, with courteous and friendly staff enhancing the welcoming environment.
While the breakfast experience receives mixed feedback, it is generally praised for offering a wide variety of options catering to different dietary preferences, providing a satisfactory start to the day. Some guests suggest improvements in variety and quality, but overall, the breakfast is considered a pleasant aspect of the stay.
Rooms at Harmoni Suites Hotel are noted for their comfort and cleanliness, with the spacious accommodations and kitchenette facilities appealing to families. Although there are some comments about dated furnishings and dim lighting, these do not detract significantly from the overall quality. The friendly staff further amplify the cozy and organized atmosphere, ensuring guest comfort despite minor issues.
The hotel maintains a commendable level of cleanliness, with efficient housekeeping frequently mentioned. Some areas for improvement have been noted, including bathroom conditions and maintenance of towels. However, these concerns do not overshadow the positive impression left by the cleanliness and helpful staff.
The staff at Harmoni Suites Hotel stand out for their friendliness and attentiveness, contributing significantly to guest satisfaction. Their polite and helpful manner enhances the overall experience, whether through efficient check-in processes or fulfilling guest requests promptly.
For connectivity, the Wi-Fi experience is varied, with some guests enjoying strong and consistent service, while others encounter slower speeds and weak signals in specific areas. This indicates room location may impact internet performance.
Fitness enthusiasts find the gym functional, despite some signs of aging in equipment. The indoor pool and sauna offer relaxation opportunities post-workout, and unique options such as rooftop golf add an interesting dimension. While improvements in equipment are suggested, the gym remains a usable space.
The indoor pool at Harmoni Suites Hotel provides a tranquil environment, praised for its ambiance despite its compact size. Guests enjoy the soothing atmosphere as part of the hotel's array of amenities.
Families find Harmoni Suites Hotel accommodating, appreciating its spacious and clean rooms, kitchen facilities, and friendly staff. The convenient location near Nagoya Hill enhances the experience for those looking to explore local attractions and dining options. Minor inconveniences with bathroom toiletries are noted, but overall, the hotel is recommended for a comfortable family retreat.
Beds at Harmoni Suites Hotel generally receive positive feedback, noted for their comfort and the availability of king-sized options. Although some reviews mention issues with mattress or pillow softness, most guests enjoy a restful sleep experience in spacious rooms.
In summary, Harmoni Suites Hotel is well-regarded for its strategic location, attentive staff, cleanliness, and comfortable accommodations, offering a positive experience for travelers seeking both leisure and convenience in Batam.
HARRIS Resort Barelang Batam is a serene destination ideal for travelers seeking tranquility away from city life. Its stunning location offers picturesque views of the sea and proximity to the iconic Barelang Bridge, attracting honeymooners and relaxation seekers alike. The resort provides easy access to seafood restaurants and local attractions, and offers convenient transportation options like shuttles and golf carts.
Visitors consistently praise the resort's staff for their warmth and attentiveness, enhancing guest experiences with their accommodating nature. Families, in particular, appreciate the child-friendly amenities including spacious grounds, playful pool areas, and lively activities that keep the little ones entertained. However, there are occasional concerns about staffing levels during busy weekends and limitations in English proficiency affecting communication at times.
The resort's rooms are spacious, clean, and comfortable, offering beautiful views. Guests enjoy the inviting swimming pools and well-maintained gardens. However, some maintenance issues such as outdated amenities, cleanliness in certain areas, and the need for improved room hygiene have been noted. Efforts to enhance the maintenance of the pool and beach areas could further elevate guest satisfaction.
Dining at the resort is a mixed experience. While there are some positive remarks about reasonably priced food and drinks, including an extensive breakfast buffet, improvements in food quality, service, and menu variety are desired. Enhancing the dining options, particularly in the Rock Salt Café and providing more diverse choices, could significantly enrich the culinary experience.
Overall, HARRIS Resort Barelang Batam is a charming retreat where guests can revel in a lovely setting with excellent facilities for families, singles, and couples. With a focus on addressing certain areas of service and maintenance, the resort has the potential to provide an even more satisfying and memorable stay.
Four Points by Sheraton Batam offers a strategically and conveniently located hub for travelers eager to explore the city. Its central positioning provides easy access to attractions such as Nagoya Hill Mall and the Harbour Bay Ferry Terminal. Guests appreciate the vibrant local dining scene and the ease of transportation around the area, despite its less polished surroundings.
The hotel is renowned for its spacious, clean, and stylish rooms, providing a modern and relaxing environment that ensures a restful night's sleep. Guests often highlight the exceptional comfort of the beds and the quiet atmosphere, making it an excellent value for money. The hotel's commitment to cleanliness is clear, with guests praising the well-maintained facilities and the attentive daily cleaning services, which contribute to a fresh and hygienic environment.
Staff members at Four Points by Sheraton Batam are celebrated for their friendliness, professionalism, and dedication to providing excellent service. Every interaction, from reception to breakfast service, underscores their commitment to hospitality, with specific team members frequently going above and beyond to ensure guests have a memorable experience.
While breakfast receives mixed reviews, many commend the superb quality and diverse selection of the buffet, which blends local and international dishes to provide a satisfying start to the day. Some suggestions for improvement include expanding the variety and better maintenance of food temperatures, but the overall experience is enhanced by the friendly and accommodating staff.
Although the pool has received critiques for its condition and cleanliness, it is of good size and potential value if maintenance is prioritized. Overall, the hotel combines clean, spacious accommodations with excellent service, especially notable for the comfort and quality of its beds, making it a reliable choice for travelers in Batam.
Harmoni One Convention Hotel and Service Apartments is a highly regarded choice for travelers visiting Batam, thanks to its ideal central location. The hotel is conveniently situated near the Batam Center Ferry Terminal, providing easy access for those arriving by ferry, and is close to major shopping centers such as Batam Center Shopping Mall and Mega Mall. This prime location, combined with the presence of nearby eateries and shops and the hotel's complimentary shuttle service, enhances the convenience and appeal for both short and extended stays.
Guests frequently complement the breakfast offerings at the hotel, praising both the variety and quality of the buffet. The inclusion of Asian and Japanese specialties provides a delightful dining experience complemented by a relaxing ambiance. Despite some comments on limited variety and occasional replenishment issues, the breakfast is considered to offer good value, enhanced by the friendly and attentive staff.
The spacious and comfortable rooms contribute to a pleasant stay, with many guests appreciating the generous room sizes, especially the junior suites. While some feedback points to slightly dated interiors, the overall cleanliness and comfort tend to impress. Occasional issues with maintenance are generally resolved promptly by the responsive staff.
The hotel is perceived as generally clean and well-maintained, although guests have noted some inconsistencies, particularly concerning dust and maintenance needs. Nevertheless, the welcoming and professional staff contribute significantly to a positive experience, with their attentiveness and personalized service being frequently praised. Notable individuals are often highlighted for their exceptional hospitality.
The availability of free Wi-Fi throughout the hotel is appreciated, though experiences regarding speed and reliability are mixed. Nonetheless, the overall connectivity remains a positive aspect for guests.
The Aruma Spa within the hotel is noted for providing relaxing and reasonably priced massages, adding to the overall appeal of the hotel as a relaxation destination. The rooftop swimming pool is a standout feature, offering beautiful views and a grand design, although there are occasional mentions of maintenance requirements.
Finally, the comfort of the beds is frequently highlighted by guests, contributing to a restful stay. The overall experience at Harmoni One Convention Hotel and Service Apartments is characterized by comfort, convenience, and welcoming service, making it a desirable location for travelers seeking an enjoyable accommodation experience in Batam.