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Batam Marriott Hotel Harbour Bay

Nagoya , Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar Batam (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsBatam Marriott Hotel Harbour Bay consistently receives high praise across several categories from guests who appreciate its many positive attributes. Its prime location next to the Harbour Bay ferry terminal is highlighted as extremely convenient, with easy access to a small mall, a vibrant night market, and various restaurants. The hotel's close proximity to Nagoya Hill Mall and Hang Nadim Airport further enhances its appeal for those seeking accessibility and ease during their stay.

The breakfast experience is lauded for its extensive and delicious buffet, offering a wide selection that caters to all tastes. The prompt and thoughtful service enhances the dining experience, and while some suggest updating the menu periodically, the breakfast remains a beloved amenity, with specific items like the Spicy Seafood Omelette standing out.

Guests are impressed by the spacious, clean, and comfortable rooms which accommodate families comfortably, with sea view rooms offering exceptional vistas. The hotel's well-maintained conditions and helpful room service further contribute to its charm, making the rooms a highlight of the stay.

Impeccable cleanliness is another strong point, with both rooms and facilities maintained to high standards. Guests enjoy a spotless environment and stunning sea views, although infrequent feedback notes room cleanliness as an area of improvement.

The staff earn widespread accolades for their exceptional hospitality, described as friendly, helpful, efficient, and attentive. The service manager, Tintin, along with the entire team, is acknowledged for providing an accommodating atmosphere, making guests feel truly valued and appreciated.

Overall, Batam Marriott Hotel Harbour Bay is celebrated for its excellent service, convenient location, and outstanding amenities, making it a favored choice for travelers seeking a comfortable and enjoyable stay.
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Hotel near Golf Courses

While specific on-site golf facilities aren't mentioned, its location provides access to several golf courses in Batam. The hotel offers a fitness center, pool, and other amenities suitable for a relaxing golf trip.

Hotel for Honeymoon

This hotel offers a luxurious experience with excellent service and a beautiful view, perfect for a memorable honeymoon. The hotel is located right by the beach, where you can enjoy a drink while watching the sunset, or even just swimming while watching the sunset.

Hotel with Spa

Offers a comprehensive spa experience, coupled with a fitness center and swimming pool. It is known for providing guests with excellent views and a relaxing atmosphere, making it a top choice for spa enthusiasts.

Romantic Hotel

This hotel offers luxurious waterfront accommodations with stunning views. Its Harbour Bay location provides easy access to dining and entertainment, while the hotel's spa, pool, and elegant rooms create a romantic setting.

Hotel with Swimming Pool

This hotel offers a beachfront location where guests can enjoy drinks and swimming while watching the sunset. It is known for impeccable service and excellent breakfast with a beautiful view.

Outdoor Pool

Business Hotel

This 5-star hotel offers extensive business facilities including meeting rooms and a business center. It also provides amenities like high-speed internet access and concierge services, making it suitable for business travelers. The hotel features a full-service spa, an outdoor pool, and multiple dining options.

Hotel with Parking

The Batam Marriott Hotel Harbour Bay provides parking for its guests. Its location near Harbour Bay offers convenient access to the ferry terminal and the city, enhanced by the availability of parking.

Accessible Hotel

This hotel offers a wide range of accessible features, including wheelchair access, accessible rooms with specific amenities like grab bars and roll-in showers in select rooms, and accessible public areas such as the business center, concierge desk, fitness center, lounge, parking, path to elevator, and pool.

Hotel with Gym

The hotel features modern fitness amenities along with its prime location in Harbour Bay, providing a luxurious stay with convenient access to dining and entertainment. The fitness center is well-equipped for a complete workout.

5-Star Hotel

Located in Harbour Bay, this hotel offers stunning views and easy access to the Harbour Bay Ferry Terminal. It features a rooftop infinity pool, high-end restaurants and bars, and well-appointed rooms with modern amenities. Guests appreciate the friendly staff and convenient location near shopping and entertainment.

Hotel with Outdoor Pool

The hotel features a sun terrace with a swimming pool, offering a place for guests to relax outdoors.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Room Types

Deluxe Guest room, 1 King, Sofa bed Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit offers 2 beds.

Deluxe Guest room, 2 Double, Sofa bed Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit has 3 beds.

M Club lounge access, Deluxe Guest room, 1 King, Sofa bed Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, executive lounge access, a seating area as well as city views. The unit offers 2 beds.

M Club lounge access, Deluxe Guest room, 2 Double, Sofa bed Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, executive lounge access, a seating area as well as city views. The unit has 3 beds.

M Club lounge access, 1 Bedroom Executive Suite, Bay view Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, executive lounge access, a seating area as well as sea views.

King Room with Balcony The spacious double room offers air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

King or Queen Room with Ocean View Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a seating area, a wardrobe as well as sea views. The unit offers 2 beds.

Deluxe Double Room with Balcony The spacious double room offers air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.

Deluxe Double Room with Sea View Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a seating area, a wardrobe as well as sea views. The unit offers 2 beds.

M Club lounge access, 1 Bedroom Presidential Suite, 1 King The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The suite's kitchen, which has a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, executive lounge access, a seating area as well as sea views. The unit offers 3 beds.

Guest Reviews

Location

Batam Marriott Hotel Harbour Bay boasts a superb and convenient location, making it an ideal choice for travelers. Situated right next to the Harbour Bay ferry terminal, guests can enjoy seamless travel to and from the hotel. The property is efficiently connected to nearby attractions, including a small mall and a vibrant night market, as well as an array of restaurants within walking distance. The hotel's proximity to key destinations is a significant advantage, with Nagoya Hill Mall just a five-minute car ride away and Hang Nadim Airport reachable in thirty minutes by car. Guests appreciate the sheltered pathway leading from the jetty directly to their rooms, ensuring a comfortable and hassle-free experience. Overall, the accessibility and prime location of the hotel make it highly popular among visitors seeking convenience and ease during their stay.

Breakfast

The breakfast experience at Batam Marriott Hotel Harbour Bay generally impresses guests with its extensive and delicious offerings. Descriptions highlight an excellent breakfast buffet with a wide selection of items, praised for a fantastic and awesome spread catering to various tastes. Many reviews point out the impressive variety of food options available, ensuring that there is something for everyone. The service also stands out as prompt and thoughtful, enhancing the meal experience.

While many find the daily changing breakfast spread to be excellent, some suggest that the menu could benefit from updates every year or two to keep it fresh. A few guests also noted the limited options available in the M Club Lounge. Despite this, specific menu items, such as the Spicy Seafood Omelette, are mentioned as must-tries.

Overall, the breakfast at Batam Marriott Hotel Harbour Bay receives high marks for its scrumptious dishes and comprehensive selection, making it a memorable start to the day for many guests.

Rooms

The Batam Marriott Hotel Harbour Bay offers a truly inviting stay with its remarkable rooms. Guests consistently commend the spaciousness and cleanliness, noting that the rooms are impeccably maintained. The layout of the rooms impresses visitors, providing enough space to accommodate a family of four comfortably. Many reviews highlight the comfort of the King Size beds, enhancing the overall restful experience. Sea view rooms receive particular praise for their exceptional views, adding a touch of luxury to the stay. The condition of the hotel's building and rooms is reported as excellent, with well-appointed and well-kept accommodations. Guests also appreciate the helpful room service, contributing to a comfortable and pleasant visit. The blend of comfort, cleanliness, and stunning views makes the rooms at Batam Marriott a definite highlight for travelers.

Cleanliness

The Batam Marriott Hotel Harbour Bay is consistently praised for its high standards of cleanliness, providing guests with an impeccably clean and well-maintained environment. Visitors repeatedly highlight the cleanliness of both the rooms and the hotel facilities, ensuring a pleasant and comfortable stay. The hotel not only offers pristine accommodations but also a pleasing view of the sea, adding to the overall positive experience. While most reviews emphasize the spotless condition of the rooms and exceptional service, there is a rare mention of room cleanliness not meeting expectations. Overall, the hotel maintains an excellent reputation for cleanliness and hospitality.

Staff

The staff at Batam Marriott Hotel Harbour Bay receive high praise for their exceptional service and hospitality. Guests consistently describe the staff as friendly, helpful, and efficient, underscoring their dedication to providing a welcoming atmosphere. The team is noted for going the extra mile, with their polite demeanor and an infectious positivity that includes smiley faces everywhere you turn. Reviews highlight a service manager named Tintin as particularly helpful, and guests appreciate the professionalism and attentiveness displayed by the staff throughout their stay. Whether stationed in the lobby or at the club house on the 11th floor, this customer-oriented team is renowned for their amazing service and ability to make guests feel truly cared for, embodying great hospitality with a thoughtful and kind approach.

Yes, Batam Marriott Hotel Harbour Bay has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Batam Marriott Hotel Harbour Bay.

No, Batam Marriott Hotel Harbour Bay doesn't allow dogs.

Yes, parking facilities are available at Batam Marriott Hotel Harbour Bay.

Yes, Batam Marriott Hotel Harbour Bay has a gym.

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