InfoSummary of reviewsRadisson Golf & Convention Center Batam is a highly recommended hotel with exceptional service and facilities. Guests rave about the breakfast buffet, which offers a huge variety of local and international dishes and the clean and spacious rooms with great views of the surroundings. The hotel's commitment to energy-saving and environmental efforts is also appreciated. The staff is widely described as extremely friendly, competent and attentive, ensuring a memorable stay for guests. The pool area is fantastic with a huge swimming pool and indoor and outdoor playgrounds for children. Overall, Radisson Golf & Convention Center Batam offers a truly exceptional experience comparable to a 5-star hotel standard in Singapore. Show more
InfoSummary of reviewsMontigo Resorts Nongsa offers a peaceful escape from city life with stunning views and beautiful sunsets. The breakfast spread has a large variety of food options, but some guests found the choices unexciting or insufficient. Guests have mixed experiences at the resort's dining options with some finding the prices too steep and the food quality poor. The villas offer comfortable and spacious living spaces with private pools, but some require maintenance and upkeep. Despite some cleanliness issues, the staff is exceptional in providing top-notch hospitality with quick buggy service and a willingness to go above and beyond. The resort's spa may be on the pricier side but provides an experience worth splurging on. The pools are spacious and accessible with some needing maintenance and cleaning. The beachfront location provides a breathtaking view and the resort is family-friendly with plenty of wholesome activities. Overall, Montigo Resorts Nongsa provides a comfortable and relaxing stay for guests. Show more
InfoSummary of reviewsHARRIS Hotel Batam Center enjoys overwhelmingly positive reviews from guests, particularly for its prime location, excellent customer service and comfortable amenities. Located right next to the Batam Centre ferry terminal and across from the Mega Mall shopping center, the hotel offers exceptional convenience for travelers. The proximity to transport links and local amenities ensures that guests have everything they need within easy reach.
Guests frequently commend the staff for their friendliness, politeness and helpfulness across various departments, significantly enhancing the guest experience. The breakfast receives high praise for its variety and quality, featuring extensive options of both local and international dishes. Favorites include the cakes, lontong station and egg station, making for a delightful start to the day.
The rooms are consistently described as clean, comfortable and spacious. Equipped with amenities like a mini fridge, kettle, hair dryer and smart TV with cable channels and YouTube, they provide a cozy and practical environment for guests. Although there are occasional minor issues such as some rooms feeling a bit dated and instances of inadequate soundproofing, the overall cleanliness and comfort contribute to a pleasant stay.
Guests appreciate the hotel's cleanliness, both in the rooms and common areas such as the breakfast lounge. Housekeeping receives accolades for maintaining the rooms' tidiness and the fast response to service requests. Despite occasional comments about some older furniture and minor cleanliness issues, the hotel generally leaves a positive impression for its standard of cleanliness.
The swimming pool, though receiving mixed reviews, is appreciated for its cleanliness and cozy atmosphere. While it has some drawbacks such as being small and having occasional odor issues, it remains a pleasant spot for relaxation, especially at night.
The beds at HARRIS Hotel Batam Center stand out for their comfort, often highlighted as a key aspect of a restful stay. Many guests describe the mattresses and bedding as exceedingly comfortable, adding to the overall positive experience.
In summary with its excellent location, friendly staff, clean and comfortable rooms, variety in breakfast offerings and commendable amenities, HARRIS Hotel Batam Center is highly recommended for travelers seeking convenience and a hospitable environment in Batam. Show more
InfoSummary of reviewsAP Premier Batam presents itself as a desirable destination for travelers seeking comfort and convenience in a prime Batam location. Its strategic setting near the Harbour Bay ferry terminal and popular shopping districts, coupled with a serene environment enhanced by beautiful gardens, makes it an ideal base for exploring Batam. Guests can easily access nearby attractions, including Nagoya Hill and several golf courses, and benefit from a complimentary shuttle service to local malls. The hotel’s consistent cleanliness and attentive, friendly staff add significant value to the guest experience.
The breakfast offerings at AP Premier Batam are well-received, especially by those who favor local Indonesian cuisine. The delicious fried noodles and rice dishes stand out in the generally satisfying spread. With helpful breakfast staff adding to the positive experience, guests enjoy the simple yet fulfilling morning meals, even though some suggest a more extensive selection could enhance the offering.
Rooms at the hotel are notably spacious and clean, offering a comfortable and relaxing environment. The large, comfortable beds guarantee a restful night's sleep, with newly renovated rooms praised for their modern appeal. While some maintenance issues around older rooms and air conditioning are occasionally mentioned, the hotel is making consistent improvements.
Cleanliness at AP Premier Batam receives mixed reviews, although the general consensus leans towards positive. Spacious and clean rooms contribute to a pleasant stay, supported by an efficient and responsive staff that promptly addresses any concerns. Occasional issues with shower curtains and initial water discoloration are noted but are offset by the staff's commendable hospitality and service.
The staff at AP Premier Batam are consistently praised for their outstanding service, characterized by politeness and friendliness. The team, including notable individuals like Ridwan and Joices, often goes above and beyond to make guests feel welcome and cared for, reinforcing a positive customer experience. The proficiency in English facilitates smooth communication for foreign travelers.
The indoor swimming pool, while small, offers enjoyment primarily for children, despite some concerns about its upkeep and cleanliness. Guests looking to use the pool should be aware of its modest size and cleanliness issues, yet many still find it a pleasant amenity.
Overall, AP Premier Batam excels through spacious, comfortable rooms and exceptionally friendly staff, providing a welcoming atmosphere that makes it a recommended choice for those visiting Batam. Show more
InfoSummary of reviewsHarmoni Suites Hotel in Batam is highly regarded for its exceptional location, offering guests convenient access to local attractions such as the Nagoya Hill Shopping Mall, Mega Mall, and Harbour Bay port. The strategic placement allows visitors to enjoy a blend of tranquility and activity, providing both a peaceful atmosphere and bustling dining options nearby. Guests particularly appreciate the cleanliness and spacious accommodations, with courteous and friendly staff enhancing the welcoming environment.
While the breakfast experience receives mixed feedback, it is generally praised for offering a wide variety of options catering to different dietary preferences, providing a satisfactory start to the day. Some guests suggest improvements in variety and quality, but overall, the breakfast is considered a pleasant aspect of the stay.
Rooms at Harmoni Suites Hotel are noted for their comfort and cleanliness, with the spacious accommodations and kitchenette facilities appealing to families. Although there are some comments about dated furnishings and dim lighting, these do not detract significantly from the overall quality. The friendly staff further amplify the cozy and organized atmosphere, ensuring guest comfort despite minor issues.
The hotel maintains a commendable level of cleanliness, with efficient housekeeping frequently mentioned. Some areas for improvement have been noted, including bathroom conditions and maintenance of towels. However, these concerns do not overshadow the positive impression left by the cleanliness and helpful staff.
The staff at Harmoni Suites Hotel stand out for their friendliness and attentiveness, contributing significantly to guest satisfaction. Their polite and helpful manner enhances the overall experience, whether through efficient check-in processes or fulfilling guest requests promptly.
For connectivity, the Wi-Fi experience is varied, with some guests enjoying strong and consistent service, while others encounter slower speeds and weak signals in specific areas. This indicates room location may impact internet performance.
Fitness enthusiasts find the gym functional, despite some signs of aging in equipment. The indoor pool and sauna offer relaxation opportunities post-workout, and unique options such as rooftop golf add an interesting dimension. While improvements in equipment are suggested, the gym remains a usable space.
The indoor pool at Harmoni Suites Hotel provides a tranquil environment, praised for its ambiance despite its compact size. Guests enjoy the soothing atmosphere as part of the hotel's array of amenities.
Families find Harmoni Suites Hotel accommodating, appreciating its spacious and clean rooms, kitchen facilities, and friendly staff. The convenient location near Nagoya Hill enhances the experience for those looking to explore local attractions and dining options. Minor inconveniences with bathroom toiletries are noted, but overall, the hotel is recommended for a comfortable family retreat.
Beds at Harmoni Suites Hotel generally receive positive feedback, noted for their comfort and the availability of king-sized options. Although some reviews mention issues with mattress or pillow softness, most guests enjoy a restful sleep experience in spacious rooms.
In summary, Harmoni Suites Hotel is well-regarded for its strategic location, attentive staff, cleanliness, and comfortable accommodations, offering a positive experience for travelers seeking both leisure and convenience in Batam. Show more
InfoSummary of reviewsWyndham Panbil Batam is a serene retreat providing guests with a peaceful and relaxing environment, away from the hustle and bustle of the city center. Nestled near a beautiful lake and the Panbil Nature Reserve, the hotel offers ample opportunities for outdoor activities, making it an ideal choice for nature lovers. While the location is a bit remote and not within walking distance to major shopping areas, a convenient supermarket is available next door. Accessibility is also good with the Batam Centre Ferry Terminal just a short drive away and Grab services making city outings easy.
The breakfast experience receives mixed reviews, yet most guests praise the wide variety of dishes available, noting both local and international options. There is, however, room for improvement in the freshness and temperature of some items and the venue can feel crowded during peak times. Dinner experiences also vary with many enjoying delicious meals at the hotel’s restaurant on the top floor, while others noted issues with wait times and food quality.
Guests consistently commend the rooms for their spaciousness, cleanliness and comfort. The beds are described as particularly comfortable, often exceeding expectations. The stunning views, especially those overlooking the reservoir, are another highlight. The general cleanliness and maintenance of the hotel are well-regarded, although there are occasional reports of issues like dusty air conditioning units and minor pest concerns.
The staff at Wyndham Panbil Batam are one of its standout features, consistently praised for their friendliness, helpfulness and professional demeanor. This exceptional service contributes significantly to the welcoming atmosphere of the hotel.
The on-site Eska Spa, along with a kids pool and fitness center, provides guests with a range of relaxation and recreational options. The spa treatments receive high praise for their quality and ambiance. The infinity pool is another highlight, offering breathtaking views and a scenic escape, though some improvements in cleanliness and maintenance are noted.
Overall, the Wyndham Panbil Batam is highly recommended for those seeking a tranquil and comfortable getaway with excellent staff and beautiful surroundings enhancing the experience. Show more
InfoSummary of reviewsTuri Beach Resort is a great choice for those looking for a relaxing beachfront getaway. The hotel is located in Nongsa and offers easy access to the beach and pool, even for guests with disabilities. The rooms are spacious and comfortable, although some guests felt the hotel could use some refurnishing. Despite this, the hotel's accessibility to the beach more than makes up for it. Some older guests found it challenging to step out from the rooms after sunset due to the dimmed lights. However with peaceful surroundings, Turi Beach Resort is perfect for guests seeking a serene environment to unwind. Show more
InfoSummary of reviewsNagoya Hill Hotel Batam positions itself as an ideal choice for travelers due to its superb location, exceptional amenities, and outstanding service. Centrally located adjacent to the bustling Nagoya Hill Shopping Mall, guests enjoy unparalleled convenience with easy access to a variety of attractions and services, including dining, shopping, and entertainment options. The proximity to the Harbour Bay jetty further enhances its appeal for those arriving by sea. Visitors appreciate the ease of exploring the vibrant surroundings either on foot or via short taxi rides.
The hotel's breakfast experience stands out with a wide-ranging buffet that caters to diverse palates, offering both local delicacies and Western favorites. Guests consistently praise the delicious dishes and the attentive, friendly staff that contribute to a welcoming dining experience.
Rooms at Nagoya Hill Hotel are frequently praised for their spaciousness, cleanliness, and comfort. Despite occasional mentions of an aged appearance or isolated issues, the rooms are generally appreciated for their relaxing atmosphere and quality bathroom facilities.
The hotel maintains exceptional standards of cleanliness, with many guests noting the immaculate condition of rooms and bathrooms. This commitment to hygiene and maintenance enhances the overall experience, providing a refreshing environment for visitors.
Service at Nagoya Hill Hotel is exemplary, with staff noted for their friendliness, courtesy, and dedication to hospitality. Their willingness to assist with a smile and prompt attention leaves guests feeling welcomed and valued throughout their stay.
Overall, Nagoya Hill Hotel Batam is highly regarded for its strategic location, delightful breakfast, well-maintained rooms, cleanliness, and exceptional staff service, making it a reliable and enjoyable choice for travelers exploring Batam. Show more
InfoSummary of reviewsPlanet Holiday Hotel & Residence enjoys a prime location in Nagoya, receiving widespread acclaim for its accessibility and convenience. Guests appreciate its proximity to key amenities, such as eateries, shops and recreational facilities with notable attractions like Nagoya Hill Mall and the Harbour Bay ferry terminal nearby. This central positioning makes it ideal for both leisure and business travelers, contributing to a well-rounded and valuable experience.
The hotel's breakfast offerings receive mixed reviews. On the positive side, guests praised the delicious variety, particularly enjoying the local delights and omelettes. However, some felt the selection could be broader and the service more consistent with occasional complaints about the speed of refills and food quality.
Rooms at Planet Holiday Hotel & Residence are widely praised for their spaciousness and cleanliness. Guests find the rooms comfortable, well-maintained and ideal for families with interconnecting rooms and a variety of bed configurations available. Although adjusting the water temperature in the bathrooms can be tricky, the high levels of cleanliness and the pleasant ambience of the rooms contribute significantly to guest satisfaction.
Cleanliness is a standout feature across the hotel with frequent commendations for the meticulous housekeeping and well-maintained facilities. Despite some mentions of outdated furniture and isolated incidents, the overall sentiment remains overwhelmingly positive. The well-kept public areas and attentive staff further enhance the hotel's appeal.
The staff at Planet Holiday Hotel & Residence consistently draw high praise for their friendliness and helpfulness. Guests highlight the professional, polite service at the front desk and the overall approachable demeanor of the staff, which significantly enhances the guest experience.
WiFi at the hotel receives a mixed reception. While some guests find the connection fast and satisfactory, others suggest improvements in coverage and speed, citing issues in certain areas of the hotel.
The swimming pool is generally well-regarded, appreciated for its size and cleanliness, making it a favorite among families. However, some feedback suggests that the pool cleanliness is inconsistent at times and longer operating hours would be beneficial.
Lastly, the hotel is deemed very family-friendly with ample facilities and thoughtful service accommodating guests of all ages. The swimming pool and interconnecting rooms are particular highlights for families. While there are occasional issues with bed comfort and plumbing, the hotel generally provides an affordable and enjoyable stay for families, ensuring they are well-catered to throughout their visit. Show more
InfoSummary of reviewsASTON Batam Hotel & Residence receives high marks from guests, particularly for its prime location and exceptional staff. Centrally located in the heart of Batam, it offers easy access to major shopping malls, dining options and entertainment spots, making it an ideal base for both leisure and convenience. The hotel's proximity to ferry terminals and its various amenities further enhance its appeal.
The breakfast experience at ASTON Batam is frequently lauded for its extensive and varied offerings. Guests appreciate the diverse selection that includes Western, Indian, Chinese and local Indonesian cuisines. The quality and taste of the food are often highlighted positively, making for a delightful and satisfying start to the day. While dinner reviews were mixed, the Indonesian dishes served at the hotel’s restaurant received some praise.
Rooms at the hotel are consistently noted for their spaciousness, cleanliness and comfort. Many reviews commend the modern and well-maintained interiors, as well as the efficient room service. Comfortable beds and large apartments are standout features, making the rooms highly suitable for a pleasant stay.
The hotel’s emphasis on cleanliness is another strong point, as guests frequently mention the well-kept condition of both rooms and common areas. Friendly and attentive staff further enhance the experience with many specific staff members receiving special mentions for their excellent service.
The hotel's gym and pool facilities contribute positively to the guest experience with the gym being described as spacious, well-equipped and well-maintained. Families particularly enjoy the hotel, finding it spacious, clean and accommodating for children. Special occasions are remembered with delight due to the staff’s thoughtful gestures.
However, there are some areas for improvement. The dinner menu could benefit from more variety and consistency and some aspects of food quality during dinner could be enhanced. While most guests find the WiFi satisfactory, there are occasional issues with connectivity in certain areas. Similarly, the outdoor pool receives mixed reviews with some suggesting it could be better maintained and more guest-friendly.
In summary, ASTON Batam Hotel & Residence is highly recommended for its strategic location, excellent service, comfortable rooms and family-friendly environment with opportunities to improve in specific areas to elevate the guest experience further. Show more
InfoSummary of reviewsHarmoni One Convention Hotel and Service Apartments is a highly regarded choice for travelers visiting Batam, thanks to its ideal central location. The hotel is conveniently situated near the Batam Center Ferry Terminal, providing easy access for those arriving by ferry, and is close to major shopping centers such as Batam Center Shopping Mall and Mega Mall. This prime location, combined with the presence of nearby eateries and shops and the hotel's complimentary shuttle service, enhances the convenience and appeal for both short and extended stays.
Guests frequently complement the breakfast offerings at the hotel, praising both the variety and quality of the buffet. The inclusion of Asian and Japanese specialties provides a delightful dining experience complemented by a relaxing ambiance. Despite some comments on limited variety and occasional replenishment issues, the breakfast is considered to offer good value, enhanced by the friendly and attentive staff.
The spacious and comfortable rooms contribute to a pleasant stay, with many guests appreciating the generous room sizes, especially the junior suites. While some feedback points to slightly dated interiors, the overall cleanliness and comfort tend to impress. Occasional issues with maintenance are generally resolved promptly by the responsive staff.
The hotel is perceived as generally clean and well-maintained, although guests have noted some inconsistencies, particularly concerning dust and maintenance needs. Nevertheless, the welcoming and professional staff contribute significantly to a positive experience, with their attentiveness and personalized service being frequently praised. Notable individuals are often highlighted for their exceptional hospitality.
The availability of free Wi-Fi throughout the hotel is appreciated, though experiences regarding speed and reliability are mixed. Nonetheless, the overall connectivity remains a positive aspect for guests.
The Aruma Spa within the hotel is noted for providing relaxing and reasonably priced massages, adding to the overall appeal of the hotel as a relaxation destination. The rooftop swimming pool is a standout feature, offering beautiful views and a grand design, although there are occasional mentions of maintenance requirements.
Finally, the comfort of the beds is frequently highlighted by guests, contributing to a restful stay. The overall experience at Harmoni One Convention Hotel and Service Apartments is characterized by comfort, convenience, and welcoming service, making it a desirable location for travelers seeking an enjoyable accommodation experience in Batam. Show more
InfoSummary of reviewsHARRIS Resort Barelang Batam is a serene destination ideal for travelers seeking tranquility away from city life. Its stunning location offers picturesque views of the sea and proximity to the iconic Barelang Bridge, attracting honeymooners and relaxation seekers alike. The resort provides easy access to seafood restaurants and local attractions, and offers convenient transportation options like shuttles and golf carts.
Visitors consistently praise the resort's staff for their warmth and attentiveness, enhancing guest experiences with their accommodating nature. Families, in particular, appreciate the child-friendly amenities including spacious grounds, playful pool areas, and lively activities that keep the little ones entertained. However, there are occasional concerns about staffing levels during busy weekends and limitations in English proficiency affecting communication at times.
The resort's rooms are spacious, clean, and comfortable, offering beautiful views. Guests enjoy the inviting swimming pools and well-maintained gardens. However, some maintenance issues such as outdated amenities, cleanliness in certain areas, and the need for improved room hygiene have been noted. Efforts to enhance the maintenance of the pool and beach areas could further elevate guest satisfaction.
Dining at the resort is a mixed experience. While there are some positive remarks about reasonably priced food and drinks, including an extensive breakfast buffet, improvements in food quality, service, and menu variety are desired. Enhancing the dining options, particularly in the Rock Salt Café and providing more diverse choices, could significantly enrich the culinary experience.
Overall, HARRIS Resort Barelang Batam is a charming retreat where guests can revel in a lovely setting with excellent facilities for families, singles, and couples. With a focus on addressing certain areas of service and maintenance, the resort has the potential to provide an even more satisfying and memorable stay. Show more
InfoSummary of reviewsSwiss-Belinn Baloi Batam emerges as a favored destination for travelers seeking comfort and convenience in the heart of Batam. The hotel's prime location is a standout feature, offering easy access to the Grand Batam Mall, BCS Mall, and the A2 Food Court, making it ideal for guests wanting to explore a wide variety of shopping and dining experiences. Its central position is complemented by an abundance of surrounding cafes, massage shops, and street food vendors, enhancing the vibrant atmosphere and safety, particularly at night.
Guests find the breakfast experience largely positive, highlighting a generous buffet spread and a diverse array of choices, including local specialties that add a unique touch. Though there are notes for improvement in variety and seating, the breakfast offerings are generally well-received. Rooms are described as spacious, clean, and comfortable, with beds receiving particular praise for their comfort, ensuring a restful night's sleep. Newly renovated spaces provide a fresh feel, and the hotel takes care in maintaining cleanliness despite some areas showing signs of age.
Exceptional service from the hotel staff significantly enhances the guest experience. The team is noted for their warm hospitality and efficient response to guest needs. Thoughtful gestures such as welcome fruits and personal touches emphasize the personalized service that guests appreciate. The staff's proficient communication in English further eases interactions, ensuring a seamless stay.
Overall, Swiss-Belinn Baloi Batam stands out for its strategic location, cleanliness, and welcoming service, making it an affordable yet comfortable choice for travelers looking to enjoy all that Batam has to offer. Show more
InfoSummary of reviewsFavehotel Nagoya - Batam is consistently praised for its strategic location and exceptional accommodations, making it an attractive choice for travelers. Nestled in a lively, safe, and clean area of Batam, the hotel offers easy access to local amenities and attractions, including restaurants, food courts, spas, and the Nagoya Hill Mall. Guests can immerse themselves in the vibrant food scene and enjoy a range of leisure activities nearby.
The hotel’s rooms receive high marks for cleanliness, spaciousness, and comfort. Guests appreciate the large, cozy beds and the added charm of private balconies offering pleasant views. The meticulous housekeeping contributes to a fresh and inviting atmosphere, further enhanced by well-maintained facilities.
Travelers are welcomed by a warm and attentive staff, known for their friendly and helpful demeanor. The team’s dedication to excellent customer service ensures a pleasant stay for all guests, fostering a welcoming and home-like environment. This commitment to hospitality, combined with the hotel’s amenities, helps guests feel valued and cared for throughout their visit.
While the breakfast offerings could be improved with more variety and better quality, the positive aspects of the hotel far outweigh this. Overall, favehotel Nagoya - Batam stands out as a hygienic, comfortable, and strategically located option, ideal for exploring the area’s culinary and leisure opportunities. Show more
InfoSummary of reviewsESKA Hotel in Batam consistently receives praise for its strategic location, excellent service, and high standards of cleanliness, offering great value for guests. Situated conveniently near Kepri Mall, the hotel provides easy access to shopping, dining, and entertainment options, making it an ideal choice for travelers who wish to explore local and international cuisine in a tranquil environment. The proximity to attractions and transport options such as Grab ensures seamless travel around Batam.
Guests appreciate the hotel's inviting atmosphere, highlighted by its consistently clean and spacious rooms, featuring modern minimalist designs and essential amenities. The family rooms, including bunk beds for kids, provide extra comfort for families. Despite some minor critiques regarding room layout and occasional lack of windows, the hotel's commitment to cleanliness and safety is noteworthy.
The hotel staff are frequently described as friendly, polite, and attentive, enhancing the welcoming environment with their professional and communicative service. Their proficiency in English further contributes to a smooth and pleasant experience for international visitors.
ESKA Hotel's breakfast buffet, though subject to some variation in guest opinions, generally satisfies a broad range of expectations by offering delicious and reasonably priced options. The rotating menu and variety of beverages are particular highlights, providing enough to start the day on a positive note.
The on-site spa facilities are a standout feature, delivering a seamless relaxation experience with superb massages and a wide range of services. The spa's cleanliness, comfort, and reasonable pricing are consistently applauded, adding to the overall appeal for those seeking quality relaxation.
Comfortable beds contribute to a restful stay, although the pillows have mixed reviews regarding their softness. Overall, ESKA Hotel is regarded as a reliable and cozy choice for travelers, combining convenience, comfort, and friendly service to ensure a memorable visit to Batam. Show more
InfoSummary of reviewsNagoya Mansion Hotel and Residence presents an appealing choice for travelers seeking convenience and comfort in Batam. The hotel's prime location near Nagoya Hill Mall provides guests with easy access to shopping and dining destinations, making it a great base for exploring local attractions on foot. The strategic positioning also offers hassle-free access to transportation, allowing for effortless exploration of the town area and nearby nightlife.
Guests have commended the breakfast at the hotel, enjoying the tasty and plentiful spread which includes warm dishes and vegetarian options. While there are calls for more variety and improved management during busy hours, many still regard the breakfast as a positive aspect of their stay.
The spaciousness of the rooms is often highlighted, with many being likened to apartments in terms of size. Visitors appreciate the cleanliness, comfort, and modern feel of the accommodations, which are described as providing good value for money. The overall satisfaction with room quality, despite minor issues, suggests a comfortable stay for guests who enjoy the cozy atmosphere and well-maintained amenities.
Cleanliness stands out as a strong feature, with guests noting the tidiness of the rooms and the thoroughness of the laundry service. While some furniture may appear aged, the rooms maintain a clean and functional appeal, ensuring a peaceful retreat after a day of exploration. The friendly and helpful staff further enhance the guest experience with their professionalism and readiness to assist.
The beds offer a generally comfortable experience, appreciated for their size and the comfort contributed by the provision of pillows, although some guests note issues with pillow thickness and smell.
Overall, the Nagoya Mansion Hotel and Residence provides a welcoming environment with excellent staff service, strategic location, satisfying cleanliness, and spacious, comfortable rooms, making it a reliable option for travelers visiting Batam. Show more
InfoSummary of reviewsBatam Marriott Hotel Harbour Bay consistently receives high praise across several categories from guests who appreciate its many positive attributes. Its prime location next to the Harbour Bay ferry terminal is highlighted as extremely convenient, with easy access to a small mall, a vibrant night market, and various restaurants. The hotel's close proximity to Nagoya Hill Mall and Hang Nadim Airport further enhances its appeal for those seeking accessibility and ease during their stay.
The breakfast experience is lauded for its extensive and delicious buffet, offering a wide selection that caters to all tastes. The prompt and thoughtful service enhances the dining experience, and while some suggest updating the menu periodically, the breakfast remains a beloved amenity, with specific items like the Spicy Seafood Omelette standing out.
Guests are impressed by the spacious, clean, and comfortable rooms which accommodate families comfortably, with sea view rooms offering exceptional vistas. The hotel's well-maintained conditions and helpful room service further contribute to its charm, making the rooms a highlight of the stay.
Impeccable cleanliness is another strong point, with both rooms and facilities maintained to high standards. Guests enjoy a spotless environment and stunning sea views, although infrequent feedback notes room cleanliness as an area of improvement.
The staff earn widespread accolades for their exceptional hospitality, described as friendly, helpful, efficient, and attentive. The service manager, Tintin, along with the entire team, is acknowledged for providing an accommodating atmosphere, making guests feel truly valued and appreciated.
Overall, Batam Marriott Hotel Harbour Bay is celebrated for its excellent service, convenient location, and outstanding amenities, making it a favored choice for travelers seeking a comfortable and enjoyable stay. Show more
InfoSummary of reviewsSwiss-Belhotel Harbour Bay receives high praise from guests, particularly for its prime location just a short walk from the Harbour Bay Ferry Terminal. This convenience makes it an ideal choice for travelers seeking easy transit accessibility. The hotel's strategic positioning offers stunning beach views and quick access to a variety of dining and entertainment options, enhancing the overall experience. Guests also appreciate the proximity to shopping outlets, supermarkets, cinemas, and the easily reachable Jodoh and Nagoya Hill Shopping Mall by taxi.
The hotel is equally commended for its spacious, clean, and well-maintained rooms, equipped with super king-sized beds and a variety of amenities including bathtubs in certain rooms. The modern decor and thoughtful design, such as additional TVs and walk-in wardrobes in some room types, contribute to a comfortable environment. Although some facilities could use updating, the overall atmosphere is relaxing and pleasant.
A standout feature of Swiss-Belhotel Harbour Bay is its breakfast, often highlighted as a major highlight of guests' stays. The extensive buffet offers a wide range of delicious continental and international dishes, praised for their freshness and variety. Additionally, the friendly and efficient staff enhance the breakfast experience, making it a highly recommended part of the stay.
The exceptional service provided by the hotel's staff consistently impresses guests, with team members being described as friendly, helpful, and exceptionally attentive. Their efforts, including handling detail-oriented tasks and speaking proficient English, contribute significantly to guests feeling valued and well-cared-for.
The hotel's amenities add to its appeal, with a satisfactory Wi-Fi service available throughout the premises and a well-regarded spa offering 24-hour service with reasonably priced treatments. Many guests find the spa experience superior to nearby alternatives, praising its clean and relaxing environment.
Overall, Swiss-Belhotel Harbour Bay is celebrated for its combination of convenience, comfort, and excellent service, making it a preferred choice for travelers in Batam. Show more
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