Harmoni One Convention Hotel and Service Apartments
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Summary of reviewsHarmoni One Convention Hotel and Service Apartments is a highly regarded choice for travelers visiting Batam, thanks to its ideal central location. The hotel is conveniently situated near the Batam Center Ferry Terminal, providing easy access for those arriving by ferry, and is close to major shopping centers such as Batam Center Shopping Mall and Mega Mall. This prime location, combined with the presence of nearby eateries and shops and the hotel's complimentary shuttle service, enhances the convenience and appeal for both short and extended stays.
Guests frequently complement the breakfast offerings at the hotel, praising both the variety and quality of the buffet. The inclusion of Asian and Japanese specialties provides a delightful dining experience complemented by a relaxing ambiance. Despite some comments on limited variety and occasional replenishment issues, the breakfast is considered to offer good value, enhanced by the friendly and attentive staff.
The spacious and comfortable rooms contribute to a pleasant stay, with many guests appreciating the generous room sizes, especially the junior suites. While some feedback points to slightly dated interiors, the overall cleanliness and comfort tend to impress. Occasional issues with maintenance are generally resolved promptly by the responsive staff.
The hotel is perceived as generally clean and well-maintained, although guests have noted some inconsistencies, particularly concerning dust and maintenance needs. Nevertheless, the welcoming and professional staff contribute significantly to a positive experience, with their attentiveness and personalized service being frequently praised. Notable individuals are often highlighted for their exceptional hospitality.
The availability of free Wi-Fi throughout the hotel is appreciated, though experiences regarding speed and reliability are mixed. Nonetheless, the overall connectivity remains a positive aspect for guests.
The Aruma Spa within the hotel is noted for providing relaxing and reasonably priced massages, adding to the overall appeal of the hotel as a relaxation destination. The rooftop swimming pool is a standout feature, offering beautiful views and a grand design, although there are occasional mentions of maintenance requirements.
Finally, the comfort of the beds is frequently highlighted by guests, contributing to a restful stay. The overall experience at Harmoni One Convention Hotel and Service Apartments is characterized by comfort, convenience, and welcoming service, making it a desirable location for travelers seeking an enjoyable accommodation experience in Batam.
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Guests frequently complement the breakfast offerings at the hotel, praising both the variety and quality of the buffet. The inclusion of Asian and Japanese specialties provides a delightful dining experience complemented by a relaxing ambiance. Despite some comments on limited variety and occasional replenishment issues, the breakfast is considered to offer good value, enhanced by the friendly and attentive staff.
The spacious and comfortable rooms contribute to a pleasant stay, with many guests appreciating the generous room sizes, especially the junior suites. While some feedback points to slightly dated interiors, the overall cleanliness and comfort tend to impress. Occasional issues with maintenance are generally resolved promptly by the responsive staff.
The hotel is perceived as generally clean and well-maintained, although guests have noted some inconsistencies, particularly concerning dust and maintenance needs. Nevertheless, the welcoming and professional staff contribute significantly to a positive experience, with their attentiveness and personalized service being frequently praised. Notable individuals are often highlighted for their exceptional hospitality.
The availability of free Wi-Fi throughout the hotel is appreciated, though experiences regarding speed and reliability are mixed. Nonetheless, the overall connectivity remains a positive aspect for guests.
The Aruma Spa within the hotel is noted for providing relaxing and reasonably priced massages, adding to the overall appeal of the hotel as a relaxation destination. The rooftop swimming pool is a standout feature, offering beautiful views and a grand design, although there are occasional mentions of maintenance requirements.
Finally, the comfort of the beds is frequently highlighted by guests, contributing to a restful stay. The overall experience at Harmoni One Convention Hotel and Service Apartments is characterized by comfort, convenience, and welcoming service, making it a desirable location for travelers seeking an enjoyable accommodation experience in Batam.
Hotel for Honeymoon
Harmoni One Convention Hotel offers an outdoor pool. It provides comfortable accommodations and various services, suitable for a pleasant honeymoon experience.
Hotel with Spa
The hotel includes spa facilities for guests seeking relaxation and wellness services. It offers convention facilities and service apartments.
Hotel with Swimming Pool
Features a rooftop pool, offering a unique swimming experience with city views. It also provides a fitness center with a sauna, reflexology, and massage center for relaxation and wellness.
Private Pool Outdoor Pool
Business Hotel
This hotel is a MICE (Meetings, Incentives, Conferences and Exhibitions) hotel. It has 292 rooms and suites, along with 24 meeting rooms and 3 ballrooms, with the largest accommodating over 1,500 people. It's close to industrial buildings, government offices, and the Batam Centre Ferry Terminal.
4-Star Hotel
The hotel features a restaurant, free parking, an outdoor swimming pool and a fitness centre in Batam Center. With free WiFi, this 4-star hotel offers a kids' club and room service. The accommodation provides a 24-hour front desk, an ATM and currency exchange for guests.
Hotel with Outdoor Pool
Boasting a large outdoor swimming pool and a rooftop pool, this hotel offers varied swimming options. The rooftop pool includes separate sections for both adults and children.
Romantic Hotel
Cheap Hotel
Hotel with Private Pool Rooms
Guest Reviews
Harmoni One Convention Hotel and Service Apartments boasts a highly praised location that makes it an ideal choice for visitors to Batam. Positioned centrally, the hotel is conveniently located near the Batam Center Ferry Terminal, with many reviews highlighting the easy walking distance, often cited as just a 10-minute stroll or a short drive. This proximity ensures a hassle-free arrival and departure for guests traveling by ferry. The hotel is also strategically placed near major shopping destinations like Batam Center Shopping Mall, One Batam Mall, and Mega Mall, offering easy access to retail therapy and dining options. Additionally, the presence of nearby eateries, shops, and a Lotte Mart, as well as the hotel’s complimentary shuttle service to Nagoya Hill Shopping Centre, enriches the guest experience by providing a variety of convenient amenities. Overall, the Harmoni One's location is celebrated for its accessibility to transportation and shopping facilities, making it a favorable choice for both short and extended stays.
Harmoni One Convention Hotel and Service Apartments receives generally positive feedback for its breakfast offerings. Guests often praise the breadth and quality of the buffet, with many describing it as great, superb, and delicious. The breakfast scene is complemented by a relaxing and quiet ambience, enhancing the dining experience. A wide variety of dishes are available, and the inclusion of Asian specialties, as well as Japanese food options, adds a cultural touch to the spread. Despite some comments about limited variety and occasional issues with replenishment, the breakfast buffet is frequently characterized as a good value for money, and the friendly hotel staff add to the pleasant breakfast experience. The hotel's thoughtful touches, such as fruit-infused cold water and cookies at the lobby, enrich the overall hospitality. Overall, the breakfast at Harmoni One is recommended for its satisfying selection and well-managed buffet service.
Harmoni One Convention Hotel and Service Apartments offers guests a welcoming stay with its spacious and comfortable rooms. The rooms are notably large, providing plenty of space for families, with many reviews highlighting the ample room for children to play. Guests appreciate the cleanliness and comfort, noting that rooms are generally well-maintained and tidy, making for a cosy atmosphere during their stay.
While some feedback mentions that the interior is slightly dated, many guests feel that this does not significantly detract from the overall experience. The junior suites, in particular, receive praise for their size and ambiance, with luxurious features like elevated bathtubs and separate standing showers.
Despite minor issues such as occasional power cuts and maintenance work, the hotel's friendly and responsive staff often resolve any concerns amicably, sometimes offering room upgrades to enhance the guest experience. The provided facilities in the rooms are deemed sufficient and convenient, contributing to a positive overall impression.
Guests find the hotel building to be impressive in size, with many rooms featuring large bathtubs and decent amenities. Although the breakfast selection may be limited, the room service menu is both affordable and tasty, adding to the satisfaction of the stay. Overall, visitors leave with a favorable impression of the room quality, appreciating the cleanliness, spaciousness, and comfort offered by Harmoni One Convention Hotel and Service Apartments.
At Harmoni One Convention Hotel and Service Apartments, guests often praise the comfort of the beds. The mattresses and pillows are frequently described as very comfortable, contributing to a restful night's sleep. A decorated bed with rose petals adds a touch of charm and enhances the overall experience. However, there are occasional reports of softness in the mattresses that might not suit all preferences. Despite isolated incidents of cleanliness issues, the majority of guests appreciate the accommodations overall, citing the high quality of the beds as a standout feature in their stay.
Harmoni One Convention Hotel and Service Apartments is perceived as a generally clean and well-maintained establishment. Many guests highlight the cleanliness of the rooms, noting them as neat, tidy, and comfortable. The hotel features free amenities like a minibar, and some guests were pleasantly surprised by decorative touches such as towel-made swans adorned with flower petals. Other areas of the hotel, such as the swimming pool, are also considered appealing.
There are, however, a number of reviews indicating that cleanliness could be inconsistent. Some guests noted issues like dusty floors, unclean bathtubs, and roach sightings in different parts of the hotel, including rooms and corridors. There were mentions of an unpleasant smell in hallways and rooms, which highlighted the need for improved air freshness. Feedback also points out occasional maintenance issues such as non-functioning air conditioning and charging ports, and a few guests reported issues upon check-in like unprepared rooms.
Overall, while many appreciate the overall cleanliness and pleasant atmosphere, guests suggest there is room for better consistency in cleanliness and maintenance to enhance the hotel's reputation.
Visitors to Harmoni One Convention Hotel and Service Apartments frequently commend the establishment for its exceptional hospitality. The staff consistently exude a friendly and welcoming demeanor, creating a warm atmosphere from arrival through to departure. Numerous reviews highlight their politeness, professionalism, and attentiveness to guest needs, with prompt responses to requests and efficient service contributing to an overall pleasurable stay.
Guests appreciate the personal attention received, with particular mention of the ability to accommodate specific requests such as room changes or dietary needs. English-speaking staff further enhance the guest experience, facilitating clear communication. Exceptional service is noted, with special mention of individuals like Rita and Miss Kiky who deliver outstanding support, making guests feel valued and well cared for.
The reception and doorman are especially praised for their courteous and helpful nature, while the housekeeping team is recognized for their diligence and politeness. The consistency in service quality, coupled with the staff's readiness to assist, exemplifies the hotel's commitment to customer satisfaction.
In summary, the compassionate and helpful nature of the staff stands out in reviews, positioning Harmoni One Convention Hotel as a welcoming destination for travelers seeking attentive service and a hospitable environment.
At the Harmoni One Convention Hotel and Service Apartments, guests appreciate the availability of free Wi-Fi, which provides a strong and consistent signal throughout the hotel. The convenience of accessing Wi-Fi in every part of the hotel is noted as an advantage, making it easy for guests to stay connected. However, experiences with internet speed and reliability vary, as some guests report fast and easy connections while others encounter issues with disconnection and slow speeds, particularly in their rooms. Despite these mixed reviews, the overall accessibility of Wi-Fi contributes positively to the guest experience.
Harmoni One Convention Hotel and Service Apartments features the Aruma Spa, a notable component praised by many guests. Situated conveniently within the hotel, Aruma Spa offers great massages, including the popular Javanese massage and body scrub. Guests appreciated the cozy atmosphere and the reasonable pricing, making it an attractive option for relaxation seekers. The spa is also strategically located near the Mega Mall, enhancing its appeal for both hotel guests and visiting patrons. Additionally, the option to enjoy massages in the comfort of the hotel rooms adds a touch of luxury and ease. Despite some unfavorable opinions regarding service, the overall impression is that Aruma Spa provides a satisfactory and relaxing experience.
The Harmoni One Convention Hotel and Service Apartments offers an impressive rooftop swimming pool experience that has been a highlight for many guests. The pool is often praised for its beautiful views and grand design, providing a delightful and relaxing atmosphere for families and individuals alike. Guests have enjoyed the multiple pools available, catering to toddlers, children, and adults, ensuring a versatile swimming experience. The addition of a warm jacuzzi has also been well-received, adding an extra layer of luxury to the pool area.
A number of reviews comment on the well-maintained nature of the pool and gym facilities, enhancing the overall experience. Guests appreciate the size of the pool and the thoughtful decorations, as well as the juxtaposition of the pool with a gym and additional leisure amenities such as a game room.
However, there have been some inconsistent experiences noted, with certain reviews mentioning periods when the pool was not operational or in need of better maintenance. Despite these occasional setbacks, the hotel seems committed to providing an enjoyable poolside experience, as many guests have found the pool to be relaxing and pleasant overall.
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Location
Breakfast
Rooms
While some feedback mentions that the interior is slightly dated, many guests feel that this does not significantly detract from the overall experience. The junior suites, in particular, receive praise for their size and ambiance, with luxurious features like elevated bathtubs and separate standing showers.
Despite minor issues such as occasional power cuts and maintenance work, the hotel's friendly and responsive staff often resolve any concerns amicably, sometimes offering room upgrades to enhance the guest experience. The provided facilities in the rooms are deemed sufficient and convenient, contributing to a positive overall impression.
Guests find the hotel building to be impressive in size, with many rooms featuring large bathtubs and decent amenities. Although the breakfast selection may be limited, the room service menu is both affordable and tasty, adding to the satisfaction of the stay. Overall, visitors leave with a favorable impression of the room quality, appreciating the cleanliness, spaciousness, and comfort offered by Harmoni One Convention Hotel and Service Apartments.
Beds
Cleanliness
There are, however, a number of reviews indicating that cleanliness could be inconsistent. Some guests noted issues like dusty floors, unclean bathtubs, and roach sightings in different parts of the hotel, including rooms and corridors. There were mentions of an unpleasant smell in hallways and rooms, which highlighted the need for improved air freshness. Feedback also points out occasional maintenance issues such as non-functioning air conditioning and charging ports, and a few guests reported issues upon check-in like unprepared rooms.
Overall, while many appreciate the overall cleanliness and pleasant atmosphere, guests suggest there is room for better consistency in cleanliness and maintenance to enhance the hotel's reputation.
Staff
Guests appreciate the personal attention received, with particular mention of the ability to accommodate specific requests such as room changes or dietary needs. English-speaking staff further enhance the guest experience, facilitating clear communication. Exceptional service is noted, with special mention of individuals like Rita and Miss Kiky who deliver outstanding support, making guests feel valued and well cared for.
The reception and doorman are especially praised for their courteous and helpful nature, while the housekeeping team is recognized for their diligence and politeness. The consistency in service quality, coupled with the staff's readiness to assist, exemplifies the hotel's commitment to customer satisfaction.
In summary, the compassionate and helpful nature of the staff stands out in reviews, positioning Harmoni One Convention Hotel as a welcoming destination for travelers seeking attentive service and a hospitable environment.
Wi-Fi
Spa
Pool
A number of reviews comment on the well-maintained nature of the pool and gym facilities, enhancing the overall experience. Guests appreciate the size of the pool and the thoughtful decorations, as well as the juxtaposition of the pool with a gym and additional leisure amenities such as a game room.
However, there have been some inconsistent experiences noted, with certain reviews mentioning periods when the pool was not operational or in need of better maintenance. Despite these occasional setbacks, the hotel seems committed to providing an enjoyable poolside experience, as many guests have found the pool to be relaxing and pleasant overall.
Yes, Harmoni One Convention Hotel and Service Apartments has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool.
Yes, a spa is available at Harmoni One Convention Hotel and Service Apartments.
No, Harmoni One Convention Hotel and Service Apartments doesn't allow dogs.
No, parking facilities aren't available at Harmoni One Convention Hotel and Service Apartments.
No, Harmoni One Convention Hotel and Service Apartments doesn't have a gym.
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